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ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 51-75 of 198 reviews

02/2006
2.0
home security systems
  + -1 more
THEY CAN REALLY BE LOUSY SOMETIMES. THE RATES ARE HORRIBLE. THEY SOMETIMES CALL LATE WHEN THE ALARM GOES OFF. THEY DON'T REALLY CHECK AS MUCH AS THEY CLAIM WHEN THE ALARM TURNS ON. THEY DON'T COME CHECK THE HOUSE. THEY JUST LET THE POLICE RIDE BY. THEY DON'T COME TO THE DOOR. DON'T ALWAYS BELIEVE THE COMMERCIALS.
Description of Work: THEY'RE SUPPOSED TO PROTECT OUR HOUSE. WE HAVE AN ALARM SYSTEM ON THE DOORS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$50

02/2006
4.0
home security systems
  + -1 more
I LIKE THE ADT SECURITY TEAM. THEY ARE VERY RESPONSIVE ANYTIME I CALL. THE WORKMEN THAT INSTALLED IT WERE VERY RESPECTFUL & HELPFUL. I HAVE ALREADY GIVEN SOME REFERRALS.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

02/2006
5.0
home security systems
  + -1 more
I AM COMPLETELY SATISFIED WITH MY LOCAL SECURITY SYSTEM. THEY ARE RESPONSIVE TO ALL MY SIGNAL. THEY ARE PROFESSIONAL, PROMPT, RELIABLE AND VERY HELPFUL.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23

02/2006
5.0
home security systems
  + -1 more
THIS SECURITY COMPANY MAKES IT SO I CAN FEEL SAFE WHEN I LEAVE MY HOME FOR THE WEEK OR A VACATION. I PAY A SMALL MONTHLY FEE AND THAT'S IT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
I LOVE MY LOCAL SECURITY COMPANY! I HAVE NEVER CALLed AND HUNG UP DISSATISFIED WITH THE CUSTOMER SERVICE REP'S. I HAVE ALREADY REFERRED THEM TO NEIGHBORS.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

02/2006
5.0
home security systems
  + -1 more
THIS IS A GREAT COMPANY VERY PROFESSIONAL AND EFFICIENT. THE ALARM SYSTEM WAS INSTALLED VERY NEAT AND IT LOOKED NICE. ANY QUESTIONS OR CONCERNS I HAD WERE ANSWERED IMMEDIATELY.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

02/2006
5.0
home security systems
  + -1 more
I WAS SATISFIED WITH THE SERVICES THAT THIS COMPANY PROVIDED. THE WORKERS INSTALLED THE ALARM NEATLY AND SECURE. WHEN THE ALARM GOES OFF THEY CONTACT THE POLICE IMMEDIATELY.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

02/2006
4.0
home security systems
  + -1 more
I'M VERY SATISFIED WITH MY LOCAL SECURITY SYSTEM. THEY ARE VERY RESPONSIVE TO MY CALLS. THE CUSTOMER SERVICE REP'S ARE VERY PROFESSIONAL, AND VERY FRIENDLY. I FEEL IT IS VERY WELL WORTH MY MONEY.
Description of Work: INSTALLED ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

02/2006
4.0
home security systems
  + -1 more
I HAVE BEEN VERY PLEASED BY ADT'S PERFORMANCE. I HAVE HAD SEVERAL BREAK-INS WITHIN THE LAST 3 YEARS, SO I DECIDED TO GET A SECURITY SYSTEM THROUGH ADT. SINCE THEN I HAVE HAD NO PROBLEMS AT ALL.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$33

02/2006
4.0
home security systems
  + -1 more
ADT IS A GREAT PROTECTION SERVICE FOR HOMES. IT'S NOT A JOKE. IF YOUR ALARM GOES OFF, THEY DO CALL & IF THEY GET A REASONABLE EXPLANATION THEY WILL SEND THE POLICE.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

02/2006
5.0
home security systems
  + -1 more
ADT DID A VERY GOOD JOB IN INSTALLING MY ALARM SYSTEM. THEY WERE VERY PROFESSIONAL AND EASY TO DO BUSINESS WITH. THEY GOT THE WHOLE THING DONE IN A VERY TIMELY MANNER. I WAS VERY SATISFIED WITH THEIR SERVICES.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

02/2006
5.0
home security systems
  + -1 more
WE HAD THEM INSTALL OUR ALARMS IN OUR LAST HOME, AND THEY DID AN EXCELLENT JOB. THAT IS WHY WE DECIDED TO ACTIVATE THE ALARM IN THIS NEW HOUSE. I LIKE THAT THEY ARE A NATIONAL COMPANY. THE BRAND NAME CARRIES A LOT OF WEIGHT WITH ME.
Description of Work: THE SYSTEM WAS ALREADY IN SO WE CHANGED OUT SOME OF THE DIFFERENT MONITORS BECAUSE WE HAVE ANIMALS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

STANLEY N.
02/2006
5.0
home security systems
  + -1 more
I AM VERY SATISFIED WITH MT LOCAL SECURITY COMPANY. I HAD A SMALL SMOKE PROBLEM, AND THE FIRE DEPARTMENT WAS THERE IN A FLASH! EVEN THE CUSTOMER SERVICE REP'S ARE VERY KIND.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
I AM SATISFIED WITH THE SERVICES THAT ADT PROVIDED. THEY INSTALLED THE SYSTEM NEATLY AND SECURE. THE WORKERS ARE PROMPT AND PROFESSIONAL. KNOWING I HAVE ADT I FEEL SAFE.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KIRK W.
02/2006
5.0
home security systems
  + -1 more
THEY CAME OUT INSTALLED THE ALARM SYSTEM AND MADE SURE IT WORKED. THEY THEN CAME BACK A FEW DAYS LATER AND WIRED SMOKE ALARMS INTO THE SYSTEM. THEY WERE ON TIME AND EFFICIENT.
Description of Work: INSTALLED NEW ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,773

Maryann M.
02/2006
5.0
home security systems
  + -1 more
MY OVERALL EXPERIENCE WITH THIS COMPANY WAS EXCELLENT. THE ALARM SYSTEM WAS INSTALLED WITH NO DAMAGE TO THE WALLS. THE QUESTIONS OR CONCERNS I HAD WERE ANSWERED IMMEDIATELY. I FEEL VERY SAFE NOW.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

02/2006
5.0
home security systems
  + -1 more
THIS IS A GOOD COMPANY. THEY SPECIALIZE IN PROTECTING PEOPLE. THEY WERE VERY GENEROUS AND EXPLAINED THEMSELVES WHEN THEY FINISHED INSTALLING THE ALARM SYSTEM.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROBERT T.
02/2006
5.0
home security systems
  + -1 more
THEY CAME OUT AND INSTALLED THE SYSTEM IN JUST ONE DAY, IT WAS OPERATIONAL BY NIGHTFALL, AND WE HAVEN'T HAD ANY PROBLEMS WITH IT, THEY DO UPDATEs to THE SYSTEM EVERY YEAR AND CHANGE THE BACK UP BATTERY AS WELL AT THAT TIME.
Description of Work: INSTALLED HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Paul F.
02/2006
1.0
home security systems
  + -1 more
IT TOOK ME FOREVER TO GET THEM TO COME OUT AND DO THE WORK IN THE FIRST PLACE, THEN THEY USED A BAD BATTERY AND MY SYSTEM WAS OUT FOR TWO DAYS WHEN THE POWER WAS BEING WORKED ON, IT TOOK ANOTHER WEEK TO GET THEM TO COME AND RESET THE SYSTEM AFTER THAT.
Description of Work: SUPPOSED TO UPDATE SYSTEM AND CHANGE BACKUP BATTERY.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$189

Kathy R.
02/2006
4.0
home security systems
  + -1 more
ADT IS THE MOST NATIONWIDE KNOWN HOME SECURITY SYSTEM IN THE US. THEY KNOW HOW TO HELP PROTECT THE GOOD FROM THE BAD. WE CAN COUNT ON THEM TO BE THERE TO PROTECT US.
Description of Work: THEY INSTALLED AN ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

ROBERTA L.
02/2006
4.0
home security systems
  + -1 more
ADT IS A GREAT SERVICE PROVIDER. THEY HAVE ACCURATE PRICING. WE RATE THIS COMPANY A "B" BECAUSE WE DON'T REALLY HAVE THAT MUCH INTERACTION WITH THEM.
Description of Work: THEY INSTALLED AN ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Michael B.
02/2006
5.0
home security systems
  + -1 more
THE WORKMAN WAS OK. HE KNEW WHAT HE WAS DOING AND SHOWED ME HOW TO USE THE SYSTEM, SO I HAVE USED IT ACCORDINGLY. HE CAME AND DID THE JOB QUICKLY AND LEFT. I HAVE RECOMMENDED THEM TO OTHER PEOPLE.
Description of Work: INSTALLED HOME ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
2.0
home security systems
  + -1 more
I HAVE CALLED THIS COMPANY SEVERAL TIMES FOR SERVICE AND THEY NEVER RESPOND BACK. WHEN SOMETHING NEEDS TO BE REPAIRED THEY CHARGE FOR THE SERVICE. AND THE WORKERS COME OUT ON THEIR TIME NOT ON YOUR TIME.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

02/2006
4.0
home security systems
  + -1 more
I THINK THIS IS A VERY REASONABLE COMPANY. THE WORKERS WERE EFFICIENT & POLITE. IF MY ALARM WAS TO GO OFF, THEY WOULD CALL ME IMMEDIATELY. I FEEL THAT MY FAMILY & MY HOUSE ARE SAFE & SECURE WITH THIS SYSTEM.
Description of Work: THEY REPAIRED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

02/2006
4.0
home security systems
  + -1 more
I'M PLEASED WITH THE SERVICE ADT HAS PROVIDED. THEY ARE VERY RESPONSIVE TO CALLS. THE CUSTOMER SERVICE REPRESENTATIVES ARE VERY RESPECTFUL & KIND.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM