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ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 151-175 of 198 reviews

01/2006
5.0
home security systems
  + -1 more
THEY DO AN EXCELLENT JOB OF MONITORING MY HOME. ANYTIME I HAVE QUESTIONS OR AN ALARM GOES OFF THEY CALL TO CHECK ON IT. THE STAFF IS VERY PROFESSIONAL AND FRIENDLY.
Description of Work: THEY MONITOR THE ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Mark A.
01/2006
5.0
home security systems
  + -1 more
I HAVE BEEN USING THIS COMPANY FOR TWO YEARS AND THEY ARE EXCELLENT. THE WORKERS REPAIRED MY SYSTEM IN LESS THAN THIRTY MINUTES. I FEEL SAFE WITH MY ADT SYSTEM.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
5.0
home security systems
  + -1 more
I HAVE USED THIS COMPANY BEFORE AND THEY ARE WONDERFUL. THIS COMPANY HAS ACTUALLY SAVED ME A LOT OF MONEY. WHEN MY ALARM GOES OFF THEY RESPOND IMMEDIATELY.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$444

01/2006
5.0
home security systems
  + -1 more
THEY DID AN EXCELLENT JOB OF INSTALLING THE ALARM ON MY HOME. THE GUY SHOWED UP ON TIME. HE SHOWED ME HOW TO ACTIVATE AND DEACTIVATE THE ALARM. THE GUY WAS VERY PROFESSIONAL AND FRIENDLY.
Description of Work: THEY INSTALLED NEW ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

01/2006
5.0
home security systems
  + -1 more
THEY ARE A VERY EXPERIENCED COMPANY. THEY CAME AND PUT IN A NEW PANEL AND REPLACED SOME OF THE WIRING AROUND THE HOUSE. I DON'T HAVE ANY TROUBLE WITH THE SYSTEM.
Description of Work: UPDATED SECURITY SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Marylou Pierce S.
01/2006
5.0
home security systems
  + -1 more
I HAD THE ALARM INSTALLED IN MY HOME WHEN WE FIRST MOVED HERE. IT WORKS WELL, KEEPING US AND OUR VALUABLES SAFE. NOW WE DO NOT HAVE TO BE AFRAID TO LEAVE OUR HOME UNATTENDED WHILE WE ARE AT THE STORE OR ON VACATION.
Description of Work: HOME SECURITY SYSTEM INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

CHARLES H.
01/2006
4.0
home security systems
  + -1 more
THEY HAVE DONE A PRETTY GOOD JOB OF MONITORING MY SYSTEM. I THINK THEY ARE A LITTLE ON THE EXPENSIVE SIDE BUT YOU HAVE TO HAVE SOME KIND OF SYSTEM IN NEW YORK AREA.
Description of Work: THEY INSTALLED MY SECURITY SYSTEM

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

01/2006
5.0
home security systems
  + -1 more
MY FAMILY HAS USED ADT SECURITY SERVICES FOR A LONG TIME NOW. THEY HAVE SATISFIED US ENOUGH TO CONTINUE OUR SERVICE AND REFERENCE THEIR COMPANY TO OTHERS.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
5.0
home security systems
  + -1 more
THIS IS A WELL KNOWN COMPANY AND I CAN SAY THEY ARE GREAT. WHENEVER I CALL FOR ASSISTANCE THEY RESPOND IMMEDIATELY. THE WORKERS ARE ALWAYS POLITE AND VERY PROMPT.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
4.0
home security systems
  + -1 more
HAVEN'T HAD ANY TROUBLE WITH MY ALARM SECURITY SYSTEM, SINCE I HAVE HAD IT INSTALLED ABOUT A YEAR AGO. WE HAD A STORM AND THE ALARM WENT OFF ONE DAY AND ADT CALLED ME AT WORK. EVERYTHING WAS FINE.
Description of Work: THEY MONITOR MY WHOLE HOUSE AND GARAGE AREA.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$82

01/2006
4.0
home security systems
  + -1 more
THEY DID AN EXCELLENT JOB OF COMING OUT AND INSTALLING THE ALARM. THE GUY EXPLAINED HOW TO USE THE ALARM. I BELIEVE THE INSTALLER WAS VERY FRIENDLY AND PROFESSIONAL.
Description of Work: THEY INSTALLED A NEW ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

01/2006
5.0
home security systems
  + -1 more
ADT DOES AN EXCELLENT JOB. THEY GOT THE SYSTEM INSTALLED IN A VERY TIMELY MANNER AND THE SERVICING IS GREAT. THEY ARE VERY PROFESSIONAL AND EASY TO DO BUSINESS WITH.
Description of Work: INSTALLED AND SERVICES ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

ROY ALLEN L.
01/2006
5.0
home security systems
  + -1 more
WE NEEDED TO FEEL MORE SECURE WHEN LEAVING OUT OF TOWN. THIS COMPANY HAS INSTALLED SENSORS EVEN ON THE WINDOWS. THEY WORK REALLY FAST BUT SEEM TO DO A WONDERFUL JOB.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$390

01/2006
5.0
home security systems
  + -1 more
THEY DO AN EXCELLENT JOB OF MONITORING MY HOME. WHEN AN ALARM GOES OFF THEY SEND SOMEONE RIGHT AWAY TO CHECK ON MY HOME. THE STAFF IS ALWAYS VERY PROFESSIONAL AND FRIENDLY.
Description of Work: THEY MONITOR THE ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

01/2006
5.0
home security systems
  + -1 more
OVERALL THIS IS A WONDERFUL COMPANY. THE WORKERS INSTALLED THE SYSTEM WITHOUT DAMAGING THE WALLS OR THE SYSTEM. WHEN THE SYSTEM GOES OFF THE POLICE ARE RIGHT THERE IN LESS THAN TWO MINUTES.
Description of Work: THEY INSTALLED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

01/2006
5.0
home security systems
  + -1 more
THEY DO AN OKAY JOB. THEY HAVE ALWAYS RESPONDED QUICKLY TO ANY OF OUR NEEDS OR ANY SITUATION. WE HAVE NEVER HAD ANY PROBLEMS WITH THEM. I WOULD DEFINITELY RECOMMEND THEM TO OTHER PEOPLE.
Description of Work: MONITOR ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

SUZANNE R.
01/2006
5.0
home security systems
  + -1 more
ADT IS A GREAT SERVICE BUT IF YOU HAVE ANY PROBLEMS IT IS HARD TO GET THEM TO COME TO YOUR HOME AND FIX IT. I HAVE BEEN WAITING ON THEM FOR THREE DAYS NOW.
Description of Work: MY BATTERY WAS NOT WORKING RIGHT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

01/2006
5.0
home security systems
  + -1 more
I HAVE USED THEM FOR SEVEN YEARS AND THE SERVICE IS VERY GOOD. I HAVE BEEN VERY SATISFIED WITH THE SERVICE PROVIDED. THEY ARE RELIABLE AND COURTEOUS, WHEN CALLING THE OFFICE. THE SYSTEM IS GOOD.
Description of Work: I HAVE THE SECURITY SYSTEM FOR MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
5.0
home security systems
  + -1 more
THEY DID AN EXCELLENT JOB OF INSTALLING THE NEW ALARM AND EXPLAINING HOW TO USE THE ALARM. THE GUY WAS KNOWLEDGEABLE AND PROFESSIONAL WHEN INSTALLING AND TO TALKING TO ME.
Description of Work: INSTALLED ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

01/2006
5.0
home security systems
  + -1 more
I WAS VERY SATISFIED WITH ADT. THEY ARE VERY PROMPT AND VERY RESPONSIVE TO ALL MY CALLS. I HAVE NEVER BEEN ON HOLD FOR LONGER THAN TWO TO THREE MINUTES. I WOULD NOT BE ANY HAPPIER.
Description of Work: REPAIR SMOKE DETECTORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

01/2006
5.0
home security systems
  + -1 more
ADT IS A GREAT COMPANY, THEY HAVE SPECIALIZED WORKERS THAT KNOW WHAT TO DO TO GET THE JOB DONE. MY FAMILY FEELS MORE PROTECTED NOW THAT WE HAVE THIS SERVICE.
Description of Work: INSTALLED ALARM SYSTEM AND PLACED SENSORS ON WINDOWS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

PHILIP V.
01/2006
4.0
home security systems
  + -1 more
MY DAUGHTER WAS BAKING SOMETHING AND THE FIRE ALARM WENT OFF, THE FIRE DEPARTMENT CAME OUT. I WAS SO AFRAID THEY WERE GOING TO CHARGE ME. BUT ADT DIDN'T CHARGE ME FOR THEM COMING OUT. THERE CUSTOMER SERVICE IS WONDERFUL.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

01/2006
5.0
home security systems
  + -1 more
THIS IS A GREAT COMPANY TO USE IF YOU TRAVEL A LOT. BUT I DON'T REALLY HAVE TO USE THIS SYSTEM THAT MUCH, BECAUSE I HAVE A DOG AND HE PROTECTS ME THROUGH A LOT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
5.0
home security systems
  + -1 more
I AM SATISFIED WITH THE SERVICES THAT ADT PROVIDED. THE WORKERS ANSWER QUESTIONS IN A PROFESSIONAL MANNER. THEY INSTALLED THE SYSTEM NEATLY AND SECURE. I FEEL SAFE KNOWING I HAVE ADT IN MY HOME.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
5.0
home security systems
  + -1 more
I HAVE BEEN USING THEM FOR OVER FIVE YEARS NOW. THEY DO A GREAT JOB OF MAKING SURE I AM SECURED AND PROTECTED. I HAVE NO WORRIES WHEN I LEAVE THE HOUSE TO GO ON VACATION.
Description of Work: MONITOR ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM