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ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 126-150 of 198 reviews

01/2006
5.0
home security systems
  + -1 more
THEY ARE A GREAT COMPANY TO HAVE MONITOR YOUR HOME. WHEN I HAVE AN ALARM GO OFF, THEY SEND SOMEONE RIGHT AWAY. THE STAFF THAT YOU TALK WITH IS VERY PROFESSIONAL.
Description of Work: THEY MONITOR MY ALARM SYSTEM FOR MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

01/2006
5.0
home security systems
  + -1 more
MY EXPERIENCE WITH ADT IS GOING WELL. THIS COMPANY PROTECTS MY HOME WHEN I AM IN IT AND WHEN I AM NOT IN IT. NOT ONCE HAVE I HAD A PROBLEM WITH MY ALARM SYSTEM.
Description of Work: INSTALLED ALARM SYSTEM IN HOME

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

01/2006
5.0
home security systems
  + -1 more
ADT SECURITY IS A GREAT PROTECTION COMPANY. THEY PROTECT FAMILIES AND GIVE SECURITY TO THE HOME. I LIKE THE WORKERS ALSO BECAUSE THEY ARE VERY RESPECTFUL.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
5.0
home security systems
  + -1 more
WE HAD THEM COME OUT AND GIVE US AN ESTIMATE. AFTER THAT, THEY HAD THE SYSTEM INSTALLED IN NO TIME AT ALL. THEY WERE VERY CAREFUL WITH MY FURNITURE AND ARE VERY PROFESSIONAL.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,874

ANN B.
01/2006
5.0
home security systems
  + -1 more
WE HAVE USED THEM FOR FIFTEEN YEARS AND TELL OTHER PEOPLE ABOUT THEM. WHEN I SET OFF THE ALARM NEEDING AN AMBULANCE, THEY HAD ONE TO MY HOUSE IN A MATTER OF MINUTES. THEY STAYED ON THE LINE WITH ME UNTIL THEY GOT THERE.
Description of Work: ALARM REGULATORY SERVICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

01/2006
5.0
home security systems
  + -1 more
THIS IS A GOOD COMPANY. THEY PROTECT MY FAMILY WHILE WE ARE SLEEPING AT NIGHT AND IF WE DECIDE TO TAKE A FAMILY VACATION WE KNOW OUR HOME IS WELL PROTECTED.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

01/2006
4.0
home security systems
  + -1 more
HAVEN'T HAD ANY FALSE ALARMS AT ALL. I FEEL REALLY SAFE SINCE I HAVE HAD THIS SYSTEM INSTALLED. THERE CUSTOMER SERVICE PEOPLE ARE SO NICE WHEN I CALL AND ANSWER ALL MY QUESTIONS.
Description of Work: THE DO THE MONITORING FOR MY ALARM SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

01/2006
5.0
home security systems
  + -1 more
I USED THE ADT SYSTEM FOR A LONG TIME BUT I THOUGHT THE RESPONSE TIME FROM WHEN THE ALARM WENT OFF TO THE POLICE ARRIVING WAS TOO LONG. I THINK THE OVERALL OPERATION OF THE COMPANY IS GOOD.
Description of Work: I HAVE ADT ALARM SYSTEM FOR THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
4.0
home security systems
  + -1 more
ADT IS A WONDERFUL COMPANY. THE SALES PERSON EXPLAINED EVERYTHING IN GREAT DETAIL. THE INSTALLERS WERE PROMPT, COURTEOUS AND PROFESSIONAL. I AM HAPPY WITH THIS COMPANY.
Description of Work: NEW ALARM SYSTEM INSTALLED IN THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

01/2006
5.0
home security systems
  + -1 more
THE SERVICE IS EXCELLENT AND I FEEL COMFORTABLE THAT MY HOME IS SECURE. THE SECURITY SYSTEM IS AVAILABLE TO ME AT THE TOUCH OF A FINGER. MY FAMILY FEELS SAFE AND SECURE.
Description of Work: I HAVE A SECURITY SYSTEM FOR MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

TIFFANY J.
01/2006
5.0
home security systems
  + -1 more
I HAVE A VERY BIG FAMILY THAT NEEDS TO BE PROTECTED EVEN WHEN I AM NOT AT HOME. I DECIDED TO GET AN ALARM SYSTEM TO EASE MY WORRIES. ADT DOES A GREAT JOB AND THEY HAVE REASONABLE PRICES.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
5.0
home security systems
  + -1 more
ADT IS A GREAT COMPANY, TO USE TO HOUSE SIT WHILE YOU GO OUT OF TOWN. THIS IS A NICE SUBTLE SECURITY MONITORING COMPANY. THEY GET MY VOTE FOR THE YEAR.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

01/2006
4.0
home security systems
  + -1 more
ADT IS A COMPANY TO USE IF YOU GO OUT OF TOWN A LOT. THEY PROTECT YOUR HOME FROM THE OUTSIDERS WHILE YOU ARE GONE. PLUS WHILE YOU ARE HOME THE ALARM SYSTEM PROTECTS YOU AND YOUR FAMILY.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

01/2006
5.0
home security systems
  + -1 more
I WOULD DEFINITELY RECOMMEND THIS COMPANY TO OTHER PEOPLE. THEY ARE HIGHLY PROFESSIONAL AND VERY RELIABLE. THAT IS WHY THEY ARE THE NUMBER ONE ALARM COMPANY IN THE STATE.
Description of Work: INSTALLED ALARM SYSTEM AND MONITORS IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

DAMIAN S.
01/2006
5.0
home security systems
  + -1 more
I HAVE SEEN ADS ON THE T.V. ABOUT THE SYSTEM SO IT ENCOURAGED ME TO USE IT. THE WORKERS INSTALLED THE SYSTEM QUICKLY AND NEATLY. THEY TESTED THE ALARM TO MAKE SURE IT WAS WORKING. I FEEL SAFE KNOWING I HAVE ADT ON MY SIDE.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
3.0
home security systems
  + -1 more
THEY CAME AND SERVICED IT GREAT FOR THE FIRST SIX MONTHS. WE HAD A TECHNICAL ERROR, SO WE CALLED THEM AND THEY WOULDN'T RESPOND TO THE ALARM GOING OFF. THEY SAID IT WAS JUST A BATTERY. WE PAY THEM THIRTY-SEVEN DOLLARS A MONTH.
Description of Work: INSTALLED AND MONITORED MY ALARM SYSTEM. THEY SERVICED MY ALARM SYSTEM THE FIRST SIX MONTHS JUST FINE. WE ARE LOOKING INTO FIRING THIS COMPANY AND TRYING TO FIND A NEW COMPANY.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$500

01/2006
5.0
home security systems
  + -1 more
THIS IS A VERY PROFESSIONAL AND WELL KNOWN COMPANY. THE WORKERS ARE ALWAYS ON TIME AND VERY EFFICIENT. WHEN THE ALARM GOES OFF THEY RESPOND VERY QUICKLY. I KNOW THAT MY FAMILY AND I ARE VERY SAFE AND SECURE.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
4.0
home security systems
  + -1 more
I THINK THE SYSTEM WORKS WELL. SOMETIMES TO WELL. WE PAY A LOW MONTHLY FEE TO KEEP US PROTECTED. THE GUY WHO INSTALLED IT WHEN WE MOVED IN WAS VERY NICE. HE ANSWERED ALL OF OUR QUESTIONS AND HELPED US UNDERSTAND HOW TO USE IT.
Description of Work: HOME SECURITY SYSTEM INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

01/2006
5.0
home security systems
  + -1 more
ADT IS A GREAT COMPANY. NOT ONLY DO THEY GIVE YOU THE DOOR SENSORS BUT THEY ALSO GIVE YOU SENSORS ON YOUR WINDOWS AND THE PATIO. THEY ARE A GREAT PROTECTION COMPANY.
Description of Work: INSTALLED ALARM SYSTEM WITH THE SENSORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

01/2006
5.0
home security systems
  + -1 more
ADT IS A GOOD PROTECTION SERVICE FOR THE HOME. THEIR SYSTEM IS BUILT IN HOMES SO OUTSIDERS WILL NOT BE ABLE TO GET IN WITHOUT YOUR PERMISSION. I HAVE NEVER HAD A PROBLEM WITH ADT.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
5.0
home security systems
  + -1 more
I THINK THIS IS A GREAT COMPANY. THE WORKERS INSTALLED THE SYSTEM WITHOUT PUTTING HOLES IN THE WALL OR DAMAGING THE WALL. I FEEL VERY SAFE IN MY HOME KNOWING I HAVE ADT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
2.0
home security systems
  + -1 more
I FEEL THE CUSTOMER SERVICE DEPARTMENT IS NOT VERY KNOWLEDGEABLE OF THE EQUIPMENT SINCE THIS WAS THE REASON THAT THE REPAIR HAD TO BE DONE IN THE FIRST PLACE. I DO NOT RECOMMEND THEM.
Description of Work: THEY REPAIRED THE MONOXIDE DETECTOR THAT WAS BROKEN.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$40

01/2006
5.0
home security systems
  + -1 more
ADT IS A GOOD COMPANY TO USE IF YOU WANT TO FEEL A LITTLE MORE SECURE ABOUT LEAVING YOUR HOME FOR THE WEEKEND. THEY ARE KIND OF EXPENSIVE BUT NOTHING MORE THAN IF YOU WERE TO USE ANOTHER COMPANY.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

01/2006
5.0
home security systems
  + -1 more
I HAVE BEEN USING THIS COMPANY FOR A WHILE AND THEY ARE THE BEST. WHEN THE ALARM HAPPENS TO GO OFF THE POLICE COMES IN LESS THAN TWO MINUTES. I FEEL SAFE KNOWING I HAVE ADT.
Description of Work: REPAIRED SOUND ON ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

01/2006
5.0
home security systems
  + -1 more
THEY DO AN EXCELLENT JOB OF MONITORING THE ALARM ON MY HOME. EVERYTIME THAT I HAVE HAD AN ALARM THEY HAVE SENT SOMEONE OUT RIGHT AWAY. THE CUSTOMER SERVICE PEOPLE ARE VERY PROFESSIONAL AND FRIENDLY.
Description of Work: THEY MONITOR THE ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM