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ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 101-125 of 198 reviews

SUSAN C.
02/2006
4.0
home security systems
  + -1 more
I THINK IT WORKS PERFECT. MY HUSBAND HAD IT INSTALLED AND HE JUST PASSED AWAY SO I AM HERE ALONE. IT HAS HELPED ME FEEL SECURE IN OUR HOME AGAIN. I GUESS HE MUST HAVE KNOWN.
Description of Work: INSTALLATION OF HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

02/2006
1.0
home security systems
  + -1 more
I WAS NOT TO HAPPY WITH THE SERVICES THAT ADT PROVIDED. THEY DO NOT MEET THEIR CUSTOMER NEEDS OR WANTS. WHEN I FIGURED I DID NOT WANT TO USE THIS COMPANY ANYMORE THEY CHARGED ME EXTRA MONEY TO TERMINATE THEM.
Description of Work: REPAIRED THE POWER ON THE ALARM SYSTEM

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$185

02/2006
5.0
home security systems
  + -1 more
THE PRICE WAS REALLY GOOD. WE FEEL SO MUCH SAFER LEAVING THE HOUSE ALONE. EVEN BEING HERE AT NIGHT HAS BECOME EASIER. IT WAS AN INVESTMENT WELL SPENT FOR OUR SECURITY.
Description of Work: INSTALLED HOME SECURITY SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KERRY G.
02/2006
5.0
home security systems
  + -1 more
I FEEL MUCH SAFER NOW KNOWING THAT I HAVE AN ALARM ON MY HOME. THE REPRESENTATIVE WAS THOROUGH IN EXPLAINING HOW TO USE THE ALARM, AND MADE SURE I UNDERSTOOD HOW TO WORK IT BEFORE LEAVING.
Description of Work: THEY PUT A NEW ALARM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

02/2006
4.0
home security systems
  + -1 more
WE FEEL MUCH SAFER IN OUR HOME NOW. IT'S A LOT EASIER TO COME HOME AT NIGHT KNOWING THAT MY ALARM HAS KEPT INTRUDERS OUT. IT'S REASSURING AROUND THE HOLIDAYS.
Description of Work: INSTALLED NEW HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Annie T.
02/2006
5.0
home security systems
  + -1 more
ADT CAME OUT AND INSTALLED THE SYSTEMS WITHOUT DAMAGING THE WALLS. THE WORKERS WERE MOTIVATED AND PROFESSIONAL. THEY CLEANED UP LEFTOVER SCREWS AND NAILS THAT WERE LEFT. WHEN THEY TESTED THE ALARM AND IT SOUNDED LOUD, I KNEW I WAS SAFE WITH ADT.
Description of Work: INSTALLED AN ALARM SYSTEM IN FRONT ROOM AND KITCHEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Warren S.
01/2006
4.0
home security systems
  + -1 more
WE FEEL SAFE WITH THIS SECURITY SYSTEM. I AM VERY HAPPY WITH THEIR SERVICE, THEY UPDATE THE SYSTEM EVERY SIX MONTHS, AND WE FEEL THAT IF WE NEED EMER- GENCY CARE THEY WOULD GET IT TO US.
Description of Work: INSTALLED SECURITY SYSTEM

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

01/2006
5.0
home security systems
  + -1 more
THEY DO A WONDERFUL JOB OF BEING THERE TO WATCH OUR HOME WHEN WE CAN NOT. I HAVE NEVER HAD ANY COMPLAINTS OR PROBLEMS WITH ADT. I WOULD DEFINITELY RECOMMEND THEM TO OTHERS.
Description of Work: MONITOR ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

01/2006
5.0
home security systems
  + -1 more
I THINK OVERALL THIS IS A GREAT COMPANY. THEY RESPOND VERY QUICKLY WHEN MY ALARM SYSTEM GOES OFF. THE WORKERS ARE VERY EFFICIENT AND PROMPT. I FEEL VERY SAFE USING THIS COMPANY.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LORI P.
01/2006
5.0
home security systems
  + -1 more
WHEN I HAD MY HEALTH TROUBLES AND HAD TO PUSH THE BUTTON THEY HAD AN AMBULANCE HERE IN NO TIME AT ALL. I AM VERY HAPPY WITH THE COMPANY AND THEY DO A VERY GOOD JOB FOR ME.
Description of Work: LIFE SYSTEM SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

SANDRA R.
01/2006
4.0
home security systems
  + -1 more
WHEN THE ALARM GOES OFF ADT CALLS THE POLICE AND THEY COME OUT TO SEE IF EVERYTHING IS SECURED, USUALLY IT IS. HAVEN'T HAD ANY PROBLEMS WITH THIS COMPANY.
Description of Work: MONITORING MY SERVICES.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

01/2006
5.0
home security systems
  + -1 more
I HAVE BEEN USING THIS COMPANY FOR TWO YEARS AND, THEY HAVE ALWAYS BEEN THE BEST. THE WORKERS ARE ALWAYS PUNCTUAL AND PROMPT. WHEN MY WIFE FORGOT HER KEYS, AND THE ALARM WENT OFF THE POLICE WAS THERE IN LESS THAN TWO MINUTES.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

YVONNE S.
01/2006
5.0
home security systems
  + -1 more
THIS IS A WELL KNOWN COMPANY AND THEY ARE WONDERFUL. THE WORKERS ARE VERY EFFICIENT AND POLITE. THEY INSTALLED THE SYSTEM WITHOUT DAMAGING THE WALLS OR THE SYSTEM. I KNOW I AM SAFE WITH ADT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

01/2006
5.0
home security systems
  + -1 more
THEY DID A GOOD JOB OF EXPLAINING HOW TO OPERATE THE SYSTEM. THE GUY WAS VERY PROFESSIONAL AND FRIENDLY. THEY SHOWED UP ON TIME AND I WOULD HIGHLY RECOMMEND THEM FOR HOME ALARMS.
Description of Work: THEY INSTALLED A NEW ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

01/2006
5.0
home security systems
  + -1 more
THEY DID AN EXCELLENT JOB OF INSTALLING THE ALARM IN MY HOME. IF AN ALARM GOES OFF THEY SEND SOMEONE RIGHT AWAY. THE STAFF IS VERY PROFESSIONAL AND KNOWLEDGABLE OF THE ALARMS. I WOULD RECOMMEND THEM FOR HOME MONITORING SERVICES.
Description of Work: THEY INSTALLED ALARM ON MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

01/2006
5.0
home security systems
  + -1 more
THEY ARE AN EXCELLENT COMPANY. I HAVE USED THEM FOR YEARS AND FEEL VERY SECURE WITH THEIR SERVICE. THEY HAVE ALWAYS RESPONDED VERY RAPIDLY TO ANY ALARMS.
Description of Work: REPLACED SECURITY PANEL WITH UPGRADED PANEL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

01/2006
5.0
home security systems
  + -1 more
ADT IS A SERVICE PROVIDER THAT HELPS PROTECT YOUR FAMILY FROM THE OUTSIDERS THAT MIGHT TRY TO GET INTO YOUR HOME. THEY HAVE LOW MONTHLY PRICES ALSO. WE LIKE OUR ADT SERVICE.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

01/2006
5.0
home security systems
  + -1 more
I AM VERY SATISFIED WITH THIS COMPANY. THE WORKERS ARE ALWAYS ON TIME AND EFFICIENT. ADT CONTACTS THE POLICE IMMEDIATELY WHEN THE ALARM SYSTEM GOES OFF. KNOWING I HAVE ADT I FEEL SAFE NOW.
Description of Work: THEY REPAIRED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

NICK W.
01/2006
2.0
home security systems
  + -1 more
I DON'T LIKE THEM AT ALL, I THINK WE WILL BE CHANGING SOON, THEY DON'T COME WHEN THE ALARM SOUNDS AND THEY DON'T EVEN CALL TO CHECK ON US. I WOULDN'T SAY ANYONE SHOULD USE THEM.
Description of Work: DAILY REGULATORY SERVICE.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$123

Bonnie K.
01/2006
5.0
home security systems
  + -1 more
THEY CAME IN AND UPDATED OUR ALARM BOARD AND CONNECTIONS. WE HAVEN'T ACTUALLY USED THE ALARM SERVICE YET, BUT I KNOW THAT THEY RESPOND QUICKLY, BECAUSE THEY DID FOR MY NEIGHBOR.
Description of Work: UPDATED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

01/2006
5.0
home security systems
  + -1 more
I HAVE BEEN WITH THIS COMPANY FOR TWO YEARS AND THEY ARE THE BEST. IF MY ALARM HAPPENS TO GO OFF, THEY RESPOND TO THE POLICE QUICKLY. THE WORKERS ARE EFFICIENT AND PROMPT. I FEEL SAFE KNOWING I HAVE ADT ON MY SIDE.
Description of Work: REPAIRED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peggy P.
01/2006
4.0
home security systems
  + -1 more
MY KIDS WERE AT HOME THE ALARM WENT OFF AND WOULDN'T STOP, THEY JUST ABOUT FREAKED OUT. I CALLED THE ALARM COMPANY AND THEY CAME OUT WITHIN A FEW DAY. I FOUND OUT IT WAS THE BATTERY IN THE ALARM. THEY TOOK CARE OF THIS.
Description of Work: CHANGE THE BATTERY IN MY SYSTEM

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

01/2006
5.0
home security systems
  + -1 more
THEY DO A GOOD JOB OF PROTECTING MY HOME. MY FAMILY FEELS SAFE WITH THEM MONITORING OUR SYSTEM. THEY ARE VERY RESPONSIVE AND VERY RELIABLE. I WOULD DEFINITELY RECOMMEND THEM TO OTHER PEOPLE.
Description of Work: MONITOR ALARM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

01/2006
5.0
home security systems
  + -1 more
WE HAVE NEVER HAD A PROBLEM WITH ADT IN THE PAST. IT WAS JUST THAT OUR SECURITY BOX WAS OLD AND NEEDED TO BE REPLACED AND THEY TOOK CARE OF IT WITHOUT A PROBLEM.
Description of Work: FIXED ALARM SECURITY BOX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

01/2006
5.0
home security systems
  + -1 more
THEY DO A GREAT JOB OF MAKING SURE THAT OUR HOME IS PROTECTED AND THAT WE FEEL SAFE AND SECURE. THEY ALWAYS HELP ME RUN THROUGH OUR ANNUAL SYSTEM CHECK AND THEY ALWAYS ANSWER MY QUESTIONS.
Description of Work: MONITORED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM