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RIC Plumbing Inc

Drain Pipe Installation, Plumbing, Excavating,

About us

We specialize in underground utility repair, construction and rehab. If your project requires a simple repair or complex equipment and demanding schedule, we can help.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Underground utilities, primarily water & sewer line installation & replacement, trenchless pipe repair, Fernco pipe patch. New technology trenchless underground pipe bursting & replacing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.043 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-43 of 43 reviews

Jeffrey L.
11/2015
5.0
drain pipe
  + -1 more
unknown
Description of Work: Was VERY impressed with the service. The owners came out and provided an estimate to dig up a section of my drain tile that was clogging. They provided a bid that was in line with the other company but I was impressed with the professionalism of Rick and Steve as they fully explained how they would approach the job. Their crew came out to do the job and worked very neatly and methodically. They dug and did find the source of the clog. The original installer, when backfilling the trench dropped a 2 foot diameter rock (200+ lbs) directly on top of the pipe. Over the years it compressed the pipe so that debris would get caught at that spot. RIC put all of the dirt on plywood, removed the rock, replaced 4 foot of pipe, stoned underneath it as it appear the original installer did not, they filled the hole, leveled the ground and put peat and seed on it. They were a great crew and operated neatly and efficiently. Would highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peggy S.
10/2013
5.0
drain pipe, sewer cleaning
  + 0 more
They are very good. Clean up after themselves. They plant grass seed, the smooth over the hole they dug.
Description of Work: They installed a sewer bubbler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

William E.
09/2013
5.0
excavators
  + -1 more
After having another plumbing co. do the work incorrectly, RIC came in did the work and cleaned up and landscaped the affected yard. They were professional and i checked with my township on their reputation. I have already recommended to several friends. If you need an excavation call RIC.
Description of Work: repaired sewer from clean out to wye connection on main returned to remove excess dirt & add new topsoil with seed & peat moss. price also included permits & inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael A B.
09/2013
5.0
drain pipe
  + -1 more
Scott (Rick's son) and Marty arrived on time and was very courteous and professional. We needed a gas hookup to our new dryer which required about 11 feet of pipe hooked into an existing gas line. It would require 1 tee fitting, a union, an elbow and a valve. They looked at the job and got right to work. They were finished in a little over an hour. They also intalled the connection to the dryer and the dryer vent tubing which was above and beyond our original discussion. Essentially installed the dryer and it is working perfectly. They also suggested we get a carbon monoxide detector for that area of the basement as we have a gas dryer, furnace and hot water tank all in the same area, not required by code but they were concerned for our safety. They also fixed our temperature controlled shower valve that I mentioned was only giving luke warm water. The total charge was $163.12. It was the best plumber experience I have ever had and will call RIC plumbing again if the needed. They are excellent plumbers.
Description of Work: Called RIC Plumbing and explained to Rick, the owner, that I needed a gas dryer hookup about 11 feet from existing gas line. He estimated over the phone about $150 to $200. We agreed on a date and time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163.12

Kathleen Z.
09/2013
5.0
drain pipe
  + -1 more
NA
Description of Work: He was not licensed to perform the work in my area, but was very helpful and recommended someone who could.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Alberta P.
07/2013
5.0
drain pipe, plumbing
  + 0 more
Mr. Rick Kuhns responded to our call right away and came to our house to check about the water provblem. I could not find the reason for the warter that seemed to be coming through the basement floor. Mr. Kuhns checked the complete system and then discovered that the condenser pump on the air conditioner was the problem. Very professional and thorough. I would highly reccommend this company.
Description of Work: Checked for warter problem and advised that problem was not plumbing but air conditioner condenser pump needed replacemenrt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CaMareo W.
07/2013
5.0
drain pipe, plumbing
  + 0 more
Our home's previous homeowners tied the sump pump directly into the sewer system, which is against our town's code. Per the home inspection, they and quot;fixedand quot; the issue, by running a discharge line outside the house and to the rear (directly adjacent to the rear foundation). Long story short, the and quot;fixand quot; was poorly done-- the line froze in the winter, pretty much rendering the sump pump useless. I called RIC Plumbing around April and requested an estimate. Rick and his son Adam came out to our house--very courteous, friendly and understanding guys. We were happy with their plan of action and price, so we asked them to do the job. They advised it'd be at least a month, to allow time for the newly-thawed ground to harden up a bit. Around May, I had to reschedule due to a last-minute business trip-- again, Rick was kind, understanding, and accommodating. About a week before the job, Rick called and asked if June 23 was okay--I agreed. A few days later, the city/gas companies had marked up the property to designate where the lines were, all part of the procedure. On June 23, Adam and his partner MArty arrived to our house early and immediately began work. It started raining shortly into the job process, but this stopped neither of them-- they had all outside/underground work finished by 9:30. The job was temporarily postponed due to the city inspector, who was spread pretty then that day, I guess. He stopped by around 11:30 and approved everything. Once that happened, Marty and Adam covered everything up and even laid out grass seed and watered it! (which has already begun to grow in quite nicely due to the rain we've had). Once that was done, Adam went to our basement to set up a pipe to connect our sump pump to the outside drainage line they just laid. The line went through our foundation, but everything was sealed nice and tight. He tested the new drainage line, and everything worked beautifully. I asked if he wouldn't mind disconnecting the old drainage line the previous homeowners put in, and he quickly did so. A week later and everything is going great. The folks at RIC did a fantastic job, were prompt, professional and cleaned everything up. If we ever have any future drainage-related issues, RIC will definitely be getting my business. Great company, all around.
Description of Work: RIC Plumbing re-routed our existing sump pump drainage line through our foundation, underneath our yard and out onto the street via underground bubbler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Matthew L.
05/2013
5.0
drain pipe
  + -1 more
Great job.the only ones that came up with plan to save my sidewalk, garden, and my front porch. Very happy.
Description of Work: Replaced sewer line from street to home through existing pipe. Put new drain in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

elizabeth S.
02/2013
5.0
drain pipe
  + -1 more
Not only were they punctual and proffessional, the work was completed on schedule and they did a great job replacing the bubbler. Scott is a terrific guy with an excellent work ethic. I highly recommend this company.
Description of Work: The drain carrying the water from the sump pump was backing up. After referring to Angies List, I called several plumbing companies. Scott Kuhns, owner of RIC Plumbing, Inc. wanted to come over immediately to give me a quote. Because his company uses "pipe bursting", one of the most advanced methods of sewer and water line replacement on the market today, and the only company to do so in the area, the cost was half of what the other companies quoted me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rebecca C.
12/2012
5.0
drain pipe, plumbing, sewer cleaning
  + 1 more
Overall we are very pleased with everything from start to finish. I would highly recommend this company.
Description of Work: Due to tree roots we had to have the sewer line to our rental 2 family house replaced. We also had the water line replaced at the same time. We were very pleased with the solution they offered to replace the sewer all the way from the street to the main stack in the house. Due to the extend of the problem they were very kind at fitting us into their schedule so our tenants could back to having a sewer system that didn't back up into the basement. They were also very good at answering any questions we had. The job was finished in 1.5 days. They were very fair in their pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Eric S.
11/2012
5.0
plumbing, drain pipe
  + 0 more
got this service from Angie's list. He gave me an estimate to put in a exterior drainage line from my sump pump. He showed up on time to give me the RFQ and explained in detail his proposal. Although I had to wait longer than he quoted(due to extreme weather conditions) they notified of the delays and arrived on the day they had ultimately promised. they performed the service requested in a professional manner and their cleanup efforts exceeded my expectations. I would highly recommend this contractor and have actually scheduled future work through this firm.
Description of Work: II contracted RIC Pluming to install an exterior discharged line from my basement sump pump to the the woods about 100 ft from my house. they had to dig a trench with a backhoe and install 4" PVC pipe to a hole filled with stone and a bubbler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Taryn B.
11/2012
5.0
drain pipe
  + -1 more
The project from start to finish was completed with professionalism; I called last month with sewer pipe problem from the house. Several contractors provided a wide-range of issues. I called R.I.C., Rick returned my call, set an appointment, and came out to my home to talk with me about my problem. Several areas I considered important which R.I.C. did well exceeded my expectations: 1. Returned my call 2. Kept the initial appointment 3. Listened and asked questions 4. Provided several scenarios from best to worst (based upon the condition of the sewer pipe from my house to the street) 5. Provided company insurance information and professional quote 6. Scheduled the work with flexibility 7. The team arrived on time, talked with me, set expectations, and addressed my concerns (even showed me via a camera my sewer line all the way to the street). 8. Completed the work and left my front landscaping better than they found it including placing my sprinkler system line and heads back in place (all other contractors said I had to arrange the sprinkler system and landscaping back at my expense) I am very impressed with the experience and will think of R.I.C. for my entire future sewer needs (not too soon I hope), and share my experience with my friends and neighbors.
Description of Work: Replaced the sewer vent pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,740

george K.
07/2012
5.0
drain pipe
  + -1 more
Rick ( owner ) showed up for estimate on time. Explained all issues related to project and patiently answered all questions. Quote was significantly lower than other estimates. Stated that estimate was worse case , Workers (4) showed up on time. with all materials and tools necessary. Ricks 2 adult sons Scott and Adam were the crew leaders. All work extremely well organized and efficent. Drop cloths placed on stairs and entrance to basement. I was told that it could possibly take two days, but could finish today if all went well. It went very well. Job completed in just over 6 hours, including immaculate clean-up. Willing answered all questions, and there were many. Neighbors all impressed with job. Rick stopped by later to ask how things went. Said that since job went smoother than expected he reduced the bill substantially.True professionals that I would ,without qualms, hire again and refer to others
Description of Work: Replace sanitary sewer pipes. Obtain necessary permits. Inspect by village. Haul away all debris and clean site upon completion. Supply all tools and parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Sean G.
05/2012
5.0
drain pipe
  + -1 more
It went perfectly. Nobody wants to spend this money on something you do not see, but the work needs to be done. They gave me a verbal estimate without me having to be there. He called me two days before they could do the work. I was told they would be there between 7:30AM and 8:30AM. Right at 7:31AM their trucks rolled up to my house. I was given a plan as to what they would be doing. I was encouraged to come outside and watch their work. Luckily nothing else was wrong with my underground pipes so the estimate was exactly what I paid. It took them only 5 hours to finish, which included digging 8 feet down through my driveway! They filled the hole with stone all the way to the top and hauled away the bad soil. They did a great job cleaning up. Their professionalism and hard work was top notch. If you need work done always get a few estimates but I would definitely recommend them and use them again (hopefully I won't have to!)
Description of Work: My Sanitary Vent pipe and trap needed to be replaced as it was broken. It is located in the center of my driveway so it required them digging through my cement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Jim P.
05/2012
5.0
plumbing, drain cleaning, septic tank
  + 1 more
Overall we were very satisfied with the work. We will use them again in the future.
Description of Work: They did plumbing work for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE A.
01/2012
5.0
drain cleaning, drain pipe, excavators
  + 1 more
Wonderful company to deal with. Very honest. Spent time explaining everything and answering questions.
Description of Work: New sewerline and bubbler installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Joy F.
09/2011
5.0
drain pipe, excavators
  + 0 more
This was part of a larger driveway/backyard renovation. The plumbers came in after the driveway had been excavated, dug trenches to install the drain tile and connections to the sewer line, and then backfilled everything with gravel (just as the concrete contractor had asked). We asked them if we could keep the dirt, and they put it exactly where we said to put it. They even dug a trench for us unrelated to the plumbing so we could install some electrical lines to the garage.
Description of Work: These guys were great. They did a fantastic job of excavating to install extensive drainage of our gutters into the sewer, a large catch basin in our back yard and drain tile to carry the water. Before the catch basin and drain tile, we had a pond in our back yard each time it rained. Now it's nice and dry!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Margaret M.
09/2009
5.0
drain cleaning
  + -1 more
They said they would be here at 8am and at 8am four trucks pulled up. The crew couldn't have been more professional or efficient. They had contacted the utilities and my town so they all arrived at exactly the right time for marking location (utilities) and for inspection prior to closing the ground (town inspector). They tried very hard to dig with minimal damange to my landscaping. They dug on either side of the sidewalk wherever possible and slid the new pipe under to avoid damaging the concrete, except for one place where they had to cut a 6 inch trench through the sidewalk to reach a broken drain. Before they left they had replaced the concrete, sod was replaced where possible and where it couldn't be replaced they had tamped down and leveled the ground, seeded and covered the seed with peat moss. They hosed my driveway and swept the sidewalk. They even hosed down my grass so everything looked as close to how they found it as humanly possible. I can't wait for a heavy rain to see if it all works, but I am very confident it will.
Description of Work: The receipt said they "Installed new bubbler per code", but what they did was, they used a camera to view all of the storm sewer drains for the house (4), dug trenches and replaced the broken pipes all the way to the street. Bubblers (overflow devices) were added since this is a new requirement since the house was built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400
    • 1
    • 2(current)

Contact information

5984 Dunnigan Rd, LOCKPORT, NY 14094

www.ricplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Pipe Installation,
Plumbing,
Excavating,
Sewer Cleaning,
Drain Cleaning,
Basement Waterproofing,
Septic Systems

FAQ

RIC Plumbing Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 3:00 PM

Tuesday: 7:00 AM - 3:00 PM

Wednesday: 7:00 AM - 3:00 PM

Thursday: 7:00 AM - 3:00 PM

Friday: 7:00 AM - 3:00 PM

Saturday: Closed

RIC Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, RIC Plumbing Inc offers free project estimates.
No, RIC Plumbing Inc does not offer eco-friendly accreditations.
No, RIC Plumbing Inc does not offer a senior discount.
Yes, RIC Plumbing Inc offers emergency services.
Yes, RIC Plumbing Inc offers warranties.
RIC Plumbing Inc offers the following services: Underground utilities, primarily water & sewer line installation & replacement, trenchless pipe repair, Fernco pipe patch. New technology trenchless underground pipe bursting & replacing.

Contact information

5984 Dunnigan Rd, LOCKPORT, NY 14094

www.ricplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 3:00 PM
Saturday:
Closed