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AAA COMPUTER REPAIR

Computer Repair, Printing - Copies, Stereo and Home Theater Systems

About us

AAA Computer Repair has the best technicians with a lifetime of experience to help solve any PC and MAC related problem you may have. We come out to your home or office, and to top it all off, we have the best price!

Business highlights

17 years of trusted experience

Services we offer

VIRUS REMOVAL, COMPUTER SPEED UP, DATA RECOVERY, LAPTOP SCREEN REPLACEMENT, CUSTOM BUILT COMPUTERS + MORE!

Amenities

Senior Discount

$10



Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 76-100 of 107 reviews

Anita M.
04/2017
5.0
computer repair
  + -1 more
Very nicely
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN H.
04/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Installed a new hard drive and cleaned up computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Thomas D.
02/2016
5.0
computer repair
  + -1 more
Everything went fine.
Description of Work: Installed and set up a new scanner and some other minor computer gliches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Denise B.
01/2016
5.0
computer repair
  + -1 more
Highly recommend
Description of Work: Immediately identified my problem & fixed my computer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

marie L.
10/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Narasipur S.
10/2015
5.0
computer repair
  + -1 more
They did very well.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

David H.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Excellent and timely service with full explanation of what needed to be done, the time involved and any costs for additional services beyond the service purchased. Highly recommend this company!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy T.
08/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mary C.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: We took advantage of the $59.00 offer and Bryon took care of problems efficiently and professionally. We contacted him later and are now in the process of getting a new desk top and lap top computer from him. He is so easy to work with and very helpful. We trust him and expect to continue to work with him in the future. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from AAA COMPUTER REPAIR
Thank you for the excellent review - I hope you are enjoying your systems!

Thomas D.
07/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Everything went great. I explain my several problems and he fixed them all relatively quickly. Very Pleased. I'll have him back for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jacqueline V.
05/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry C.
05/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robert C.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol M.
04/2015
4.0
computer repair
  + -1 more
.
Description of Work: Clean up and check for virus .went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Carol M.
04/2015
5.0
computer repair
  + -1 more
.
Description of Work: Cleaned up computer showed me some things I did not know about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen B.
10/2012
5.0
computer repair
  + -1 more
We have been calling on Brian for almost two years. He is always very prompt, usually able to come out within 24 hours, very knowledgeable and helpful (and patient with his explanations), and current with what is available in the industry that may benefit our company. It is a pleasure to have Brian come, because we know the work will be done right and with a smile!
Description of Work: Installed new laptop, set up with Quickbooks and networked with our other computers and printer. Recommended and installed a new back up program that does our entire computer, not just one program, for a smaller fee than we are currently paying. Worked out some "quirks" we were having on multiple computers with the connection to our printer/fax machine. Answered numerous questions (we always have numerous questions for Brian!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christine P.
09/2012
5.0
computer repair
  + -1 more
A call was placed to the company, and appointment was set, arrival was prompt, evaluation/diagnosis was immediate, computer was repaired athe shop (b/c of need to order parts), computer was returned and operational.
Description of Work: This service was very responsive, almost immediately from my initial call, arrival was prompt and contact throughout the service was timely and we are very satisfied! Wouldn't hesitate to recommend AAA Computer Repair to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from AAA COMPUTER REPAIR
It was a pleasure to help! It is unfortunate when a system so new has a critical failure - but it was great that we were able to get it fixed for less than half the cost of a new system!

Kevin D.
09/2012
1.0
computer repair
  + -1 more
Was my computer issue fixed? Yes Cost: approx. 133.00, however my new furniture was damaged due to carelessness. The cost of the furniture was far more than repair. My wife and I are extremely upset with the lack of personal accountability this company takes.
Description of Work: The owner of this company damaged our brand new computer amor' by dragging the tower along the bottom edge to connect/disconnect cables. My wife was extremely upset as we paid over $1000.00 for this piece of furniture. As we were close to the labor day weekend the owner stated to me that he would not be in town until the following week. On 9/7/12 my wife called, explained the situation, and asked if he had insurance to fix the damage he caused to our new furniture. He was extremely disrespectful and unprofessional - even laughing about it at one point, and pondering if we had damanged our own furniture. I picked this company b/c it had an A rating. It's unfortunate that I took the effort to use this service, and could have probably found someone better on craigslist. I strongly discourage using this company for computer services as the owner does not take responsibility for his actions, and is offensive in his respnse to customer related issues.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$133

Response from AAA COMPUTER REPAIR
The date of service was actually Tuesday August 28th. I arrived on time and completed all services the Member had wanted and even a few more. The Member was in the room WITH me the entire duration of the service call sitting right next to me. During the service call - the Member commented on how many problems he has had with ALL of the contractors he used in his home for various jobs - not just one or two. First RED FLAG. His Wife called me a week and a half later saying that I damaged her furniture and must pay for it. I asked when she noticed the alleged damage and she said the very same day of service. I asked her why she hadn't called me THAT night and left a message. She said she did call - but left no message because I was going out of town the next day. (I checked my phone records - no missed calls from her on the 28th or 29th) RED FLAG. In fact, even on the 7th of September a full week and a half after the service date, the Member wife did not leave me a message - I ended up calling back her 'missed call'. the Members wife never even explained what the particular damage was - simply wanted me to call my insurance company (those were almost her first words) - another RED FLAG. I finally contacted the Member asked him the same questions (why no call or message when you found out?). Same response. At least he told me what the alleged damage was. Which was scratches/scuffs inside the cubby where the computer tower goes under the desk. I mentioned that I was alarmed at being called a week and a half later when they both apparently noticed this on the date of service. I also mentioned the fact they they had installed and uninstalled their old heavy system and there may have been those scratches there from that work. Being a week and a half later I cant be sure that there wasn't additional damage caused by something else - especially because neither myself nor the Member noticed any damage during the call. BUT - because I do take my customers and my business very seriously - I offered 2 hours of free work for any future computer related issue (something the Member fails to mention in his review). Long story short - If the Member (who had been there with me) had called me the date of service and left a message, I would have gone out the next morning and taken a look and we could have come to a better end. Please read my other reviews to see that I provide excellent, friendly, and professional service at a great price!

Robert S.
06/2012
5.0
computer repair
  + -1 more
After a software update went bad, my computer was showing a blank desktop with no icons. Dropped it off at Bryon's house at 10:00 at night. He said he'd start on it right away(!) He called the next afternoon to say it was ready. I had to work late and wasn't able to pick it up before Bryon was to leave town for the weekend, so he brought it to me at work, 10 miles from his home, and refused my offer to pay a delivery fee. Computer worked fine, and he charged me less than his advertised rate, which is already very reasonable. Bryon seems to know what he's doing, and his customer service is outstanding. Highly recommended.
Description of Work: Fixed software problem with Windows XP desktop PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from AAA COMPUTER REPAIR
I do my best to accommodate my customers - and when something is needed quickly it gets top priority!

Dan C.
06/2012
5.0
computer repair
  + -1 more
I had a minor computer problem that turned into a major problem. Brian saved my desktop. I was exceedingly grateful. He came here and in one afternoon, in about an hour and half, it was done. Not only that but he upgraded it to what I wanted. He has just been a marvel and I won't use anybody but Brian. His fees for service are more than reasonable. I will not buy another computer because he can build laptops. They are reasonable and he knows what dhe talking about. I will only get a new computer from Brian.
Description of Work: AAA COMPUTER REPAIR repaired my desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA COMPUTER REPAIR
It was a pleasure working with you! I look forward to providing you with a quality custom laptop in the future!

Robert N.
10/2011
5.0
computer repair
  + -1 more
I called Bryon because my computer was totally not working. He came to my house that same day and after checking out the computer he found the hard drive had crashed. He would have put a new one in right then but he did not have one with him. He took the computer back to his shop and installed a new hard drive and new windows as that turned out to be not compatible with the new hard drive. He was able to save most of the materials on the old hard drive and set up a link on my desktop to access them. He came back the next day (a Sunday no less) with the computer all repaired. He charged by the hour but didn't round up the time (If it was an hour and 30 minutes that was what I paid and not 2 hours). Bryon was very knowledgable and more than willing to answer any question and do whatever was necessary to have the computer back up to working and at an even faster speed than before. He did not charge extra to come to my home and not even charge for having to come back a second time as he said it was his fault he did not have a hard drive with him. I would very definately recommend him for anyone with a computer problem.
Description of Work: This was a service performed for my Aunt, but she wanted to post to Angie's List so we're using my account. Here's what she has to say: The hard drive had crashed and he replaced it, he salvaged old files, and updated Windows. He put all my old programs back on also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathleen T.
09/2011
5.0
computer repair
  + -1 more
Bryon was extremely helpful, knowledgable, and professional. He took the time to explain things to me (since I am not the best with computers) and I would definitely recommend him to anyone who needs computer assistance.
Description of Work: I had an old laptop that I thought was unable to be salvaged. The screen didn't work, and it was caught in a vicious start up cycle that we couldn't resolve. We gave up on it, bought a new computer, and hadn't touched it in 3 years or so. However, I remembered that I had some old pictures of my sons when they were young on there that I wanted to get off of the drive. I called Bryon, and he came over within 20 minutes to look at it (happened to be close by). He took the computer, and had it back to me within a few days. He was willing to work on it that very night, but I assured him I was in no rush. When he came back, he had all of the pictures and videos pulled off of my computer, and was able to put them on my new computer, as well as show me how to transfer them to a hard drive. He also wiped the computer and is going to recycle it properly for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.2

Dan C.
02/2011
5.0
computer repair
  + -1 more
Excellent service ! Fast Professional and very knowledgeable . Definately better than using some store "Geek Squad" . Answered all of my questions and concerns and honestly which is a Big Plus in my book . Professional Honesty and Integrety .
Description of Work: Checked out my laptop to see if it was possible to save. It was not, motherboard on it was bad. Advised that it would be too costly to repair as opposed to purchasing a new one. Bryon - owner /tech of business also wiped my computer and recycled downloading all of my files for me and returned to me on discs. I will most certainly used him for any computer problems I may have on desk top in future. All this happened within 2 days. Fast, Professional and excellent service. Bryon also helped me with advice on purchase of new laptop - eg which core to use etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Thomas R.
07/2010
5.0
computer repair
  + -1 more
After several years of heavy use, my desktop PC was due for replacement. But I was in the middle of a major project and needed a quick, short-term fix?onsite. I called Bryon Haacke, of AAA Computer Repair. After performing diagnostics that revealed a hard drive on the verge of failure, Bryon reviewed my options, helping me resolve the issue of replacement vs. upgrade. I went with his offer to rebuild my system, which involved installing a new hard drive and a memory upgrade. Using an external hard drive, he moved my files from the old hard drive to the new one. Everything needed for the job was available in his well-stocked vehicle. After a visit that lasted two hours, I had a new and better computer. The cost represented a huge savings over buying a new computer. Onsite service eliminated downtime on an urgent project. I recommend Bryon without reservations. He?s competent, patient, and articulate?all of which leaves me confident that I made the right decision.
Description of Work: Bryon performed a diagnostic scan of my hard drive and, based on the results, replaced the drive with a new one. He upgraded the memory. And he reviewed new features and procedures of my new system, patiently answering my questions. His fees are $60 for the first hour, and $50 for subsequent hours, plus parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$388

GAYLE T.
02/2009
5.0
computer repair
  + -1 more
I was relieved to find such a professional, honest and knowledgeable computer repairman. We will definitely use him again, and would not hesitate to recommend his services.
Description of Work: Bryon came to our home on a Sunday and for an hourly fee of $60 for the first hour($50 for subsequent hours) diagnosed and repaired our PC. He replaced our bad video card, did a diagnostic scan of our hard drive to predict the probability of a crash, and patiently gave us advice on a broad range of computer topics. He also custom builds computer systems with superior parts to those found on the commercial market, at a very competitive price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Contact information

WE DO HOUSE CALLS SAME PRICE HOME OR OFFICE ANYWHERE IN OR AROUND SYRACUSE, Liverpool, NY 13090

www.aaa-computerrepair.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Printing - Copies,
Stereo and Home Theater Systems

FAQ

AAA COMPUTER REPAIR is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

AAA COMPUTER REPAIR accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, AAA COMPUTER REPAIR does not offer free project estimates.
No, AAA COMPUTER REPAIR does not offer eco-friendly accreditations.
No, AAA COMPUTER REPAIR does not offer a senior discount.
No, AAA COMPUTER REPAIR does not offer emergency services.
No, AAA COMPUTER REPAIR does not offer warranties.
AAA COMPUTER REPAIR offers the following services: VIRUS REMOVAL, COMPUTER SPEED UP, DATA RECOVERY, LAPTOP SCREEN REPLACEMENT, CUSTOM BUILT COMPUTERS + MORE!

Contact information

WE DO HOUSE CALLS SAME PRICE HOME OR OFFICE ANYWHERE IN OR AROUND SYRACUSE, Liverpool, NY 13090

www.aaa-computerrepair.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM