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Carpet One Floor & Home

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Carpet One Floor & Home is locally owned and operated, and has been serving the Capital District for 40 years. Now with TWO showrooms in Latham and Clifton Park! Every dollar of your purchase stays here in our community! As a member of Carpet One, the world’s largest flooring retailer, we GUARANTEE the absolute lowest prices while providing the personal service you expect from a family-owned business. Our dedicated, thoroughly trained sales professionals and installers are ready to help you with all of your flooring needs. We offer the largest selection with the most extensive warranties in the business, including the Beautiful Guarantee – We promise you’ll love the way your new floor looks, or we'll replace it FREE! Free in-home estimates, interest Free Financing from 12 to 48 months. Additional DBAs - CarpetMaster, CarpetMaster Carpet One

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Sales and installation of flooring, carpet, stair runners, hardwood, laminate, vinyl, linoleum, vinyl tile, vinyl plank, bamboo & cork floors, ceramic tile, natural stone tile, stacked stone, backsplash & wall tile, custom showers, and area rugs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.695 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
15%
3
1%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 51-75 of 95 reviews

Phyllis D.
08/2017
5.0
carpet installation
  + -1 more
They were fine. They were good.
Description of Work: They installed carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Norman T.
07/2017
5.0
carpet installation
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah P.
05/2017
5.0
ceramic tile
  + -1 more
It went well
Description of Work: Grout and tile floor cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DJ S.
03/2017
5.0
carpet installation, hardwood floor
  + 0 more
Very satisfied
Description of Work: Hardwood floors and carpet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

michael N.
09/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Paulette C.
07/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
06/2016
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Take old carpet out and put new carpet in

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brian G.
06/2016
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Replaced upstairs carpet with hardwood. 900 square feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Douglas K.
06/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Replaced carpet in one room. Sales was helpful and informative. Installation was great, they were on time and did exactly what they said they would.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

BERT H.
06/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: I placed two separate orders with Carpet One - Install approx. 400 sq ft of hardwood flooring and install wooden treads and risers on an existing interior staircase. These were done on 2 separate dates. While in both cases the installation was done in a very professional manner, and the results were excellent, coordination with the service department could have been better. | |Specifically, on the first day, they were supposed to arrive at approximately 9 am. By 11am, they hadn't arrived and I'd not heard from them, so I called the service department. It seems that the installation crew never got the instruction from the service manager that my job was scheduled for that day. If I hadn't called, I might still be waiting. | |However, to their credit, they immediately reacted to their mistake and finally arrived at about 1:15pm. With apologies, they did an excellent job with removing existing carpet, moving furniture into and out of the room, installing the hardwood floor, and a full cleanup and still finished the job by the end of the day. So, kudos to the crew, but not so much for the installation day coordination. | |The second installation took place on another day, and went quite smoothly, even though the crew came across unexpected problems. First, they arrived right on time and started work right away. But, since my house is rather old, no two surfaces seem to be perfectly parallel or perpendicular. So, no two steps (treads and risers) measured exactly alike. In spite of the problems, they did an excellent job and I've gotten many compliments on both the floor and stairway.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,000

SUSAN H.
05/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: I needed special help choosing a carpet for my bedroom, closet and bathroom since I use an electric wheelchair and the friction from the wheels on turning ripped holes in my old carpeting. They were very helpful when I chose the carpet, bringing samples to my home since it was hard for me to go out. I ended up with a commercial grade nylon glue down carpet with a 15 year warranty. The installer was a bit late but called to warn me he would be. He did a beautiful job installing the carpet and I could not be more pleased. I did buy the Angie's List special for $400 worth of carpet for $199 and there was no problem having it applied. I will use them again when it is time to do my living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Elizabeth B.
05/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Installer showed up on time and completed the task as quickly as he could. Did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Meri H.
05/2016
4.0
carpet installation
  + -1 more
unknown
Description of Work: Delay on materials. Installation not scheduled yet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$17,000

Jessica T.
05/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Diane H.
04/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Excellent service and very professional. Only negative was that I sent two emails with follow-up questions and did not receive a response.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Stephen L.
03/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: They tiled 2 bathroom floors for me. Did a very nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

brad S.
01/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Diane L.
01/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They put carpet down in my living room. ..and it looks great. ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry B.
08/2006
5.0
carpet installation
  + -1 more
THEY DID ALL THE WORK IN ONE DAY. THEY WERE GREAT. I WOULD HIGHLY RECOMMEND THEM TO ANYONE. THEY WERE DEFINITELY PROFESSIONAL. WE HAD STAIRS THAT WERE DIFFICULT BUT THEY HANDLED THEM PERFECTLY.
Description of Work: THEY TOOK OUT ABOUT 1000 SQ FT OF CARPET AND REPLACED IT IN THREE BEDROOMS AND A PLAYROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

08/2006
5.0
carpet installation
  + -1 more
OVERALL, I WAS VERY, VERY PLEASED. THERE WAS ONE SALESMAN I DIDN'T LIKE, BUT EVERYONE ELSE WAS GREAT. THEY WERE EXCELLENT. THEY DID A GREAT JOB. THE CARPET LOOKS BEAUTIFUL.
Description of Work: THEY INSTALLED NEW CARPET IN TWO ROOMS OF THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dat B.
07/2006
4.0
carpet installation
  + -1 more
THEY WERE VERY GOOD TO WORK WITH EXCEPT THAT THEY HAD PROMISED THE CARPET ON A CERTAIN DAY AND COULDN'T GET IT IN ON THAT DAY. I WOULD RECOMMEND THEM TO ANYONE, IT WAS A GOOD EXPERIENCE.
Description of Work: WE PURCHASED NEW CARPET FROM THEM AND THEN THEY INSTALLED IT FOR US.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,250

07/2006
4.0
flooring contractor
  + -1 more
ITS BEEN VERY GOOD. I THINK THEIR PRICES ARE A LITTLE HIGH COMPARED TO OTHER PLACES, BUT THE WORK WAS WORTH THE PRICE PAID. THEY WERE VERY PROFESSIONAL AND ANSWERED ALL MY QUESTIONS ABOUT THE JOB.
Description of Work: THEY INSTALLED LINOLEUM IN THE KITCHEN AND BATHROOM.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

07/2006
4.0
carpet installation
  + -1 more
I WOULD GO BACK TO THEM, BECAUSE THEY ARE REASONABLE AND HAVE REASONABLY GOOD PRODUCTS. I'M COMFORTABLE WITH THEM. THE PRICES ARE REASONABLE. THE QUALITY IS QUITE EXPECTABLE. IT'S DEFINITELY A B.
Description of Work: THEY SOLD ME A CARPET FOR A 200 SQUARE FOOT ROOM AND INSTALLED IT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

07/2006
5.0
carpet installation
  + -1 more
THEY WERE HELPFUL AND UNDERSTOOD MY NEEDS FOR VARIOUS STRANGE REQUESTS. THEY WERE VERY NEAT AND CLEANED UP NICELY AFTER THEMSELVES. THEY HAD GOOD ADVICE. THE SALES PERSON HAD VERY GOOD ADVICE ON THE TYPE OF CARPET TO PUT IN VARIOUS PLACES. THEY GAVE ME A CARPET CLEANING KIT.
Description of Work: THEY CARPETED MY UPSTAIRS HALLWAY, TWO SMALL BEDROOMS AND THEN A THIRD BEDROOM AND CLOSET. THEY DID IT IN ONE DAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

BEVERLY B.
07/2006
5.0
carpet cleaners
  + -1 more
I HIGHLY RECOMMEND IT. FIRST OF ALL, THEY WERE VERY PROFESSIONAL, COURTEOUS AND THEY EXPLAINED EVERYTHING. WE'RE CHRISTIANS AND THEY'RE A CHRISTIAN COMPANY AND THAT WAS IMPORTANT TO ME. I THOUGHT THEIR PRICE WAS REASONABLE. THEY REALLY GOT THE DOGGY SMELL OUT OF OUR CARPET.
Description of Work: HE WENT AROUND WITH A DEVICE TO FIND SPOTS WHERE THE PETS HAD MADE A MESS ON THE RUG AND HE GAVE IT A THOROUGH CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Contact information

600 Troy Schenectady Rd, Latham, NY 12110

http://carpet1floors.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning

FAQ

Carpet One Floor & Home is currently rated 4.6 overall out of 5.

Sunday: 11:00 AM - 5:00 PM

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: 10:00 AM - 8:00 PM

Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carpet One Floor & Home offers free project estimates.
Yes, Carpet One Floor & Home offers eco-friendly accreditations.
No, Carpet One Floor & Home does not offer a senior discount.
Yes, Carpet One Floor & Home offers emergency services.
Yes, Carpet One Floor & Home offers warranties.
Carpet One Floor & Home offers the following services: Sales and installation of flooring, carpet, stair runners, hardwood, laminate, vinyl, linoleum, vinyl tile, vinyl plank, bamboo & cork floors, ceramic tile, natural stone tile, stacked stone, backsplash & wall tile, custom showers, and area rugs.

Contact information

600 Troy Schenectady Rd, Latham, NY 12110

http://carpet1floors.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM