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Carpet One Floor & Home

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Carpet One Floor & Home is locally owned and operated, and has been serving the Capital District for 40 years. Now with TWO showrooms in Latham and Clifton Park! Every dollar of your purchase stays here in our community! As a member of Carpet One, the world’s largest flooring retailer, we GUARANTEE the absolute lowest prices while providing the personal service you expect from a family-owned business. Our dedicated, thoroughly trained sales professionals and installers are ready to help you with all of your flooring needs. We offer the largest selection with the most extensive warranties in the business, including the Beautiful Guarantee – We promise you’ll love the way your new floor looks, or we'll replace it FREE! Free in-home estimates, interest Free Financing from 12 to 48 months. Additional DBAs - CarpetMaster, CarpetMaster Carpet One

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Sales and installation of flooring, carpet, stair runners, hardwood, laminate, vinyl, linoleum, vinyl tile, vinyl plank, bamboo & cork floors, ceramic tile, natural stone tile, stacked stone, backsplash & wall tile, custom showers, and area rugs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.695 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
15%
3
1%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 76-95 of 95 reviews

Jim L.
12/2015
1.0
carpet installation, hardwood floor
  + 0 more
unknown
Rating CategoryRating out of 5

Response from Carpet One Floor & Home
Hello Mr. [Member Name Removed] Thank you for posting this review, however, I believe you may have selected the wrong company. I do not have a record of you making a purchase in 2015 or the 7 years prior. If I am mistaken, or if there is some way I may be of assistance, please call me directly at 785-9544 x107, and I will personally see to your concerns. Regards, Christopher Taylor Owner & General Manager

kathleen M.
11/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: A very professional (from the sale to actual installation)job covering approx 480sq ft of carpeting to new home addition with upgrade to premium foam pad and transitions to tile areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,800

cynthia S.
10/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: I purchased carpet for one room - they removed the old and put in the new- They were on time and very professional. Also the salesman was very knowledgable and helped me out. I was very satisfied.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bryan M.
10/2015
5.0
flooring contractor, hardwood floor, carpet installation
  + 1 more
unknown
Description of Work: date of service 7/10/2015 cost is $199.00 jobs done put in a hardwood floor
Rating CategoryRating out of 5
Yes, I recommend this pro

Kareem M.
10/2015
4.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,250

Response from Carpet One Floor & Home
Hello and thank you for posting a review of our company. I am very glad to see that you would hire us again! However, it is our goal to exceed ever customers' expectations, and it appears we have fallen short of that goal on your project. Do you have any recommendations on what we could have done better? I am truly grateful for your support, and look forward to serving you again in the future. Thank you for your business. Regards, Christopher Taylor General Manager

Denise L.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
efficient installerKeno
Description of Work: purchased installed carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Molly P.
05/2015
5.0
hardwood floor
  + -1 more
.The services were very good,
Description of Work: .Vinyl Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,700

MARY AND CHARLES D.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Estimator, Duane, helpful and on time. Worked on ordering vinyl flooring I wanted in order to not have very much waste. On time and professional. Many yes experience. |Install crew on time and perfectionists.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

valerie M.
02/2015
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Everything went very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

John S.
01/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: They removed the old linoleum and installed a new Armstrong tile floor in the kitchen, pantry, and laundry room. In spite of a few missed connections, everything worked out very well. We love the product and had a good experience with the dealer. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Stacy S.
10/2014
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Installed living room carpet and hallway runner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Carpet One Floor & Home
Thank you so much for the review! Enjoy your new carpet! Christopher Taylor Owner & General Manager

Denise D.
09/2014
5.0
ceramic tile, flooring contractor, carpet installation
  + 1 more
unknown
Description of Work: I purchased carpet and tile flooring and had them install it in my living room and home daycare playroom. They are a GREAT company to work with and did a great job with installation. Would DENINATELY use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Carpet One Floor & Home
Thank you for the review! We really appreciate your business. Please contact us if you have any questions on the new flooring. Regards, Christopher Taylor General Manager

Teresa M.
06/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Put down a floor on the back porch. Very prompt and professional. |Will use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Carpet One Floor & Home
We truly value your business and thank you for the review! Please contact us if you have any questions or concerns regarding your new floor. Sincerely, Christopher Taylor General Manager

David F.
06/2013
5.0
flooring contractor
  + -1 more
Couldn't be better
Description of Work: Everything we wanted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Carpet One Floor & Home
Thank you for the review and the nice comments. I appreciate the business and look forward to serving you again soon. Sincerely, Christopher Taylor General Manager

joyce B.
10/2012
5.0
flooring contractor
  + -1 more
excellent service
Description of Work: new floor installed in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Emmett T.
04/2012
5.0
carpet installation
  + -1 more
unknown
Description of Work: They put down one solid piece of linoleum for us in our kitchen. They did an excellent job with installing this large piece of linoleum for us. We have had no problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darroch M.
04/2012
5.0
carpet installation
  + -1 more
unknown
Description of Work: They installed a new carpet for me. I was very happy with the work they did. I would say that have good value for the money and I was very happy with the results.
Rating CategoryRating out of 5
Yes, I recommend this pro

GERALD C.
04/2012
5.0
carpet installation
  + -1 more
unknown
Description of Work: They installed new carpet for us. The overall experience was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ed R.
04/2012
5.0
carpet installation
  + -1 more
unknown
Description of Work: They installed a new carpet for us. The overall experience was fine, nothing spectacular, but we are happy with the carpet. They were prompt and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marlene P.
04/2012
1.0
carpet installation
  + -1 more
unknown
Description of Work: They came and installed a carpet for us from wall to wall in our apartment. They did not do good work as they damaged our baseboards, damaged a door and scraped paint off of one our walls. They told us they were going to come back and fix the damage and they have not done so. We will not use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet One Floor & Home
Hello [member name removed], I sincerely apologize for this inconvenience. I understand that you were very frustrated from the damage caused by my installer. While we are certainly not perfect, we do pride ourselves on fully repairing any damage that we cause during installations. We really value your business, and thank you for the opportunity to serve you. Now that the damage has been repaired, I hope that you may consider using us again in the future. Regards, Christopher Taylor Owner & General Manager

Contact information

600 Troy Schenectady Rd, Latham, NY 12110

http://carpet1floors.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning

FAQ

Carpet One Floor & Home is currently rated 4.6 overall out of 5.

Sunday: 11:00 AM - 5:00 PM

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: 10:00 AM - 8:00 PM

Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carpet One Floor & Home offers free project estimates.
Yes, Carpet One Floor & Home offers eco-friendly accreditations.
No, Carpet One Floor & Home does not offer a senior discount.
Yes, Carpet One Floor & Home offers emergency services.
Yes, Carpet One Floor & Home offers warranties.
Carpet One Floor & Home offers the following services: Sales and installation of flooring, carpet, stair runners, hardwood, laminate, vinyl, linoleum, vinyl tile, vinyl plank, bamboo & cork floors, ceramic tile, natural stone tile, stacked stone, backsplash & wall tile, custom showers, and area rugs.

Contact information

600 Troy Schenectady Rd, Latham, NY 12110

http://carpet1floors.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM