Superior Plumbing & Rooter Service

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Owner-operated business. With over 25 years of experience we can confidently handle all of your plumbing needs. We are affordable with reasonable rates and give free estimates. We are known for our 24-hour service, customer satisfaction and professional/courteous service techs.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing and Drain Cleaning. Underground Plumbing Repairs and Sewer Cleaning. Full service work. Residential & Commercial. Water heaters ,pipe repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.792 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 92 reviews

Paul T.
09/2018
5.0
plumbing
  + -1 more
This was a Pleasure having them do the job for us. I would absolutely hire them again were very pleased with this company.
Description of Work: Unclog drain install new Toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Thank you for the time taken for the review, Dean

Shirley K.
08/2018
5.0
sewer cleaning
  + -1 more
Our sinks and tub were slow to drain. They did a wonderful job and now no worries. Professional employee and very helpful when we asked questions.
Description of Work: Sewer lines were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Thank you for the review, keep us in mind for all sewer and drain cleaning needs, Dean

Margaret K.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
The drains were cleared easily and quickly with care and cleanliness. The gentleman explained why the sink drains had become plugged due to the construction of the home years ago and did the job thoroughly and professionally. The quality of their work is excellent and the products used are top of the line and the cost of service is fair. This company is always quick to respond to our needs and we highly recommend them to our family and friends.
Description of Work: clearing of drains in our 48 year old home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Hi [Member Name Removed] , Thanks for taking the time to post the review Dean

gary O.
08/2018
5.0
plumbing, drain cleaning
  + 0 more
Perfect. The cost is supported by the level of service. This is a situation where I had a “handyman” install this a few years ago and they jacked it up. It is now done right. The owner scheduled and then checked up after. The plumber sent was Angel. Incredibly polite and professional. He Explained everything and work was done promptly and with great competence. I would certainly hire this company and request Angel.
Description of Work: Replace a kitchen faucet and unclog the drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Superior Plumbing & Rooter Service
Hello thank for the positive review , Keep us in mind for next time , Dean

Ryan G.
08/2018
5.0
drain cleaning
  + -1 more
Great outcome. Great service. Absolutely would refer to anyone in need of plumbing problems.
Description of Work: Had water in tub in basement that was not draining. Needed the tub for draining of washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Thank you Dean

Cheryl M.
08/2018
5.0
plumbing
  + -1 more
Great! Dean set up the appointment for the estimate, provided the estimate, and scheduled a day and time for the work to be completed. This required a little back and forth with calls and texts. Angel did the plumbing work. He was professional and friendly and I was very satisfied with the quality of the work.
Description of Work: I needed a waterline and hose hookup brought to the back of the house and a new lever for the drain on the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from Superior Plumbing & Rooter Service
Thanks for the opportunity to earn your 5 star review

Maria H.
08/2018
5.0
plumbing
  + -1 more
Very well. David did an excellent job!
Description of Work: Replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
thank you

Ann K.
08/2018
5.0
plumbing
  + -1 more
Excellent came on a sun worked hard the entire day
Description of Work: Outside drainage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Superior Plumbing & Rooter Service
Thanks for reviewing are excavation team

Doug G.
06/2018
5.0
plumbing, sewer cleaning
  + 0 more
The company responded immediately to our urgent need. Sewer line plugged/pipe cracked. Digger brought in and ground dug, pipe replaced. Team was professional/courteous and did an AWESOME job. Could not believe how clean it was after like ground never dug up. We would recommend Superior anyone that wanted a reference.
Description of Work: Excavation of sewer and repair/replacement of sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Gary M.
06/2018
5.0
plumbing, drain cleaning
  + 0 more
Everything went great. They went out of their way to get it done even though it wasn't scheduled for that day.
Description of Work: Drain cleaning and bathroom valve replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Thank you for taking the time to write the nice review Dean

Robert S.
05/2018
5.0
plumbing, drain pipe
  + 0 more
Superior Plumbing was quick to assess the problem and were immediately available to begin the repair. The repair was done in one day and they even put the landscape plants back in place and spread peat moss on the lawn where the excavator left track marks.
Description of Work: Sanitary sewer line repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Response from Superior Plumbing & Rooter Service
Excavation whent well, thanks for the review Dean

Susan & Dennis M.
05/2018
5.0
plumbing
  + -1 more
They were fantastic and I will recommend them to others.
Description of Work: They put in a new sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$447

Response from Superior Plumbing & Rooter Service
hello and thanks for the positve review , Dean

Denise L.
05/2018
5.0
drain cleaning
  + -1 more
The employee was polite. He did a great job and tested his work before leaving to make sure we were happy.
Description of Work: Our 17 year old house had the upstairs tub filling up while showering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
05/2018
5.0
plumbing, sewer cleaning
  + 0 more
Everything went very well. I described the problem over the phone to them, and was provided an immediate quote. A technician was at my door within 3 hours. They found the problem, snaked the pipe, and resolved the issue within 1.5 hours. There was minimal mess, and they cleaned up when done. They also called later the same evening to follow up and confirm customer satisfaction.
Description of Work: Clean house sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Superior Plumbing & Rooter Service
Hello and Thank you for the review, we look forward to giving you a plus service in the future thanks Dean

Cheryl M.
04/2018
5.0
wells
  + -1 more
They answer in a timely manner, were very friendly, courteous and did a very good job. They took photos for me. I will definitely recommend them and absolutely use them, again.
Description of Work: New Sump Pump and Back Up Sump Pump Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,095

Response from Superior Plumbing & Rooter Service
Hi and thank you for the review and a chance to win your business, Dean

DAVID W.
04/2018
5.0
plumbing, sewer cleaning
  + 0 more
Dean at Superior called me within an hour at 6am , and gave me an estimated arrival time that they beat. Angel diagnosed the problem as the city main overload on my street by pulling the manhole outside. He said the water needed to flow out before he would do any work or charge me. His upfront honesty was refreshing and I'll be calling back as soon as the city cleans up their act. Followup - called them back out and the job was done for a reasonable price in a respectable amount of time. Eli did everything he could to get the job done right and to my satisfaction. A professional team all the way. Highly recommended for plumbing work.
Description of Work: SEWER BACKED UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Hello , We try to make sure a customer is taken care of once we are committed . We look forward to taking care of all your plumbing needs, Thanks Dean

Brenda H.
04/2018
5.0
plumbing
  + -1 more
It went excellent, very timely, quick. Everything went beautifully.
Description of Work: They make out my drying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Superior Plumbing & Rooter Service
Hi and thank you for the review and a chance to become your plumber ,Dean

Suzanne S.
04/2018
5.0
plumbing
  + -1 more
It went very well. They were very friendly, answered all my questions and concers, they cleaned up afterwards and they did a very good job.
Description of Work: They removed and installed new sewer lines from the house to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,450

Nanette A.
04/2018
5.0
plumbing, drain cleaning
  + 0 more
I was referred to Superior Plumbing and within 3 years of contacting them their employee was at my home and working on the back up in my storm water drain running to the street. Angel was quickly able to trouble shoot and assess my problem and solve the issue. He was extremely patient and pleasant explaining the problem and resolution. I would definitely recommend Dean and his team to friends, family and co-workers. Pendleton NY resident
Description of Work: Storm Water Drain Connector plugged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paul S.
04/2018
5.0
plumbing
  + -1 more
Angel came out quickly and identified the problem, snaked the line and got it cleared within an hour.
Description of Work: Clear basement sewage backup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rita F.
04/2018
5.0
plumbing
  + -1 more
It went wonderful. They are wonderful people to work with.
Description of Work: I was having problem on my bathtub and faucets. They fixed and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon S.
04/2018
5.0
plumbing
  + -1 more
They were excellent. Angel came out to do the work and he was great. I've had a few different plumbing problems over the years and have had several other companies come out and this company is the best. I will never hire anyone else!
Description of Work: They replaced my hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom R.
04/2018
5.0
plumbing
  + -1 more
He replaced new piping and had to squeeze through a small crawlspace to get to the piping. My water runs great now. They cleaned up after themselves great. I was really impressed with their service. They arrived when they said they would. They also gave me a follow up call the next day, which was appreciated.
Description of Work: My toilet and shower were backing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan W.
04/2018
5.0
plumbing
  + -1 more
It went good on time and clean up the mess afterward and price wasnt bad.
Description of Work: It was clean out on the main sewer and minor plumbing repair on the faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Superior Plumbing & Rooter Service
Thanks for the opportunity to be your plumber,I guess we have to work a little harder to get an a rating, Dean

Rick S.
04/2018
5.0
wells
  + -1 more
It went very well. I was very happy with their service. Elijah did a great job and cleaned up well. I would definitely recommend them!
Description of Work: They replaced my sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Superior Plumbing & Rooter Service
Thanks for the chance to be your plumber keep us in mind for all your plumbing needs

Contact information

168 Cemetery Rd, Lancaster, NY 14086

http://www.superiorplumbingwny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Excavating,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters

FAQ

Superior Plumbing & Rooter Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Superior Plumbing & Rooter Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Plumbing & Rooter Service offers free project estimates.
No, Superior Plumbing & Rooter Service does not offer eco-friendly accreditations.
Yes, Superior Plumbing & Rooter Service offers a 10% senior discount.
Yes, Superior Plumbing & Rooter Service offers emergency services.
Yes, Superior Plumbing & Rooter Service offers warranties.
Superior Plumbing & Rooter Service offers the following services: Plumbing and Drain Cleaning. Underground Plumbing Repairs and Sewer Cleaning. Full service work. Residential & Commercial. Water heaters ,pipe repair

Contact information

168 Cemetery Rd, Lancaster, NY 14086

http://www.superiorplumbingwny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day