Superior Plumbing & Rooter Service

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Owner-operated business. With over 25 years of experience we can confidently handle all of your plumbing needs. We are affordable with reasonable rates and give free estimates. We are known for our 24-hour service, customer satisfaction and professional/courteous service techs.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing and Drain Cleaning. Underground Plumbing Repairs and Sewer Cleaning. Full service work. Residential & Commercial. Water heaters ,pipe repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.792 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 92 reviews

Denise L.
02/2025
5.0
plumbing, drain cleaning
  + 0 more
I had called Superior Plumbing hoping to get someone to take a look at my bathroom sink within the next few days and instead they were out within hours. The gentleman was friendly and thorough in explaining the issue. The sink has no problem now at all.
Description of Work: We had problems with the bathroom sink not draining quickly. It takes a long time for the water to go down.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirley K.
02/2025
5.0
plumbing, drain cleaning
  + 0 more
They are great to work with. We’ve had them come to our house whenever we had plumbing problems and a sump pump was put in a few years ago. Now we have a clogged sewer line which Superior will be taking care of. Thank You so much. Your Team is awesome.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven D.
02/2025
5.0
plumbing, excavators, drain pipe
  + 1 more
100% perfect. Truly professional on a big job. Dean knows what he's doing from assessing my issue, to securing permits and final inspection passed flawlessly. If need professional working call Superior Plumbing.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Barbra S.
02/2025
5.0
plumbing
  + -1 more
Sewer lateral install replace water heater and they threw in snake another toilet in for free. Excellent work ethic fast service friendly people would definitely recommend.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol S.
09/2021
5.0
excavators, plumbing
  + 0 more
EXCELLENT! I submitted my request and that same day I was contacted regarding the work I needed done. Steve H. Came out within an hour of speaking to the office to give me a quote. That was on Friday, and he came on Tuesday ( at the time promised) and did the work. He also uncovered an issue with my main shut off and was able to complete that project on the same day. We could not ask for better service! I have another project I am thinking about and I will certainly contact Superior Plumbing again, I HIGHLY recommend them!
Description of Work: New toilet and replacement fixtures on my shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
02/2021
5.0
excavators, sewer cleaning
  + 0 more
Excellent sewer line inspection and installation. Workers were very friendly and knowledgeable. Job was done in 4hrs. Would definitely use this company again.
Description of Work: Unclog and/or replace sewer line
Rating CategoryRating out of 5
Yes, I recommend this pro

Dennis P.
12/2020
5.0
plumbing
  + -1 more
The water closet became unattached when my handicapped spouse bumped into it while using the toilet. Called Superior and within an hour their tech Tim was onsite. Tim looked over the situation and had to obtain parts. Luckily the toilet was not cracked. Within a little over an hour the job was done. Tim was efficient, punctual and neat. Cost $229 including parts. Would hire again!
Description of Work: Repair toilet water closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Superior Plumbing & Rooter Service
Thank you for the nice review

Edna S.
10/2020
5.0
excavators, drain pipe, sewer cleaning
  + 1 more
Omg'ness , they were phenomenal. Dean told me what he was going to do, the time he'd arrive and when he'd be done. He was on point, said 8 am and at 8 am they were there working . They were done in 2 days. I would definitely recommend his services. My sewer issues are a thing of the past. A+
Description of Work: Replace exterior sewer pipes at the end of the driveway and about 10 feet into the driveway . Had flooding in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph M.
06/2020
5.0
drain cleaning
  + -1 more
Superior Plumbing did a great job. I chose Superior based on Angie's List reviews. Fortunately they led me in a good direction and so I have the opportunity to now add my honest review as well. Steve (the plumber from Superior) was at my residence within an hour of my call to fix a severely plugged sink drain line. I spent hrs with a power snake the day before and couldn't clear it. This was in early April with Covid lockdown going on. Steve was wearing all protective equipment (mask, gloves, shoe covers) and was very courteous and conscientious at this difficult time. This was reassuring to me. Steve was very knowledgeable and clearly explained everything to me and was just excellent in every way! He was able to clear both lines with two types of machines (took some time due to the bad plug up) and also replaced the bad pipe section and did a great job. He added an additional larger clean out tap as well which was a great idea in looking out for the customer. Cost was very reasonable and more than fair. Steve's professionalism, skill, knowledge, courteous polite nature, and genuine concern for customer safety and satisfaction is why I highly recommend Superior Plumbing. Steve was also very attentive to ensure everything was clean following the job. Great job Superior Plumbing, and thank you Steve for the excellent work you did! I highly recommend this plumbing company based on my excellent experience with Steve's visit to correct multiple plumbing problems in just a few hours. The fast response by Superior coming out so soon was also appreciated. I trust this firm based on this experience and its great knowing who to call should plumbing work be needed. I thank Angie's List too and the customer reviews for steering me to this very competent, customer focused, trustworthy plumbing company (Superior Plumbing)!
Description of Work: I needed a badly plugged kitchen drain cleaned as well as the basement drain line cleaned. In addition a section of corroded piping was observed by the plumber, was leaking, and definitely needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence M.
03/2020
5.0
plumbing
  + -1 more
He cleared the clog. He explained what he was doing and why. Left the work area so clean you would never know anything was done.
Description of Work: clear a clogged drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gertrude B.
01/2020
5.0
plumbing
  + -1 more
Problem was solved and water is flowing as it should. It was a quick fix.
Description of Work: Cold water flow in washing machine was slow.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis P.
12/2019
5.0
plumbing
  + -1 more
Chris arrived on time. He proceeded to repair lines and was very neat. He took a one hour "break" to get plumbing supplies. Came back and finished job. He exceeded expectations. Cost was high ($900) but was far more reasonable than one plumbing company charged back in 2010 for 1/4 of the work similar to this one. Time was 5 hours (09:18-14:18). Overall good job!
Description of Work: Replace eroded corroded 3" and 2" copper drain lines in a 45 year old Marrano home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Superior Plumbing & Rooter Service
Hi [Member Name Removed] we appreciate your business and thanks for letting us know about your experience with Chris and Superior Plumbing and Rooter also the part about being far more reasonable Thanks Dean

Lynn P.
11/2019
5.0
plumbing, wells
  + 0 more
Angel and hison, Eli, we're very professional. They showed up on ,did an excellent job and explained every thing they were doing. Did a great job cleaning up. Would hire them again and would highly recommend them.
Description of Work: Sump pump installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
[Member Name Removed] thanks for the positive feed back for Angel and Eli . Glad to hear things went smooth with the sump pit and pump installation and the plumbing inspector in Depew

Mike K.
10/2019
5.0
excavators, plumbing
  + 0 more
Absolutely great On time, fair and responsive Will use again
Description of Work: Sewer line replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Thanks for using Superior Plumbings excavation crew to take care of your sewer repair keep us in mind for smaller jobs too

George Z.
09/2019
5.0
excavators, plumbing, drain pipe, sewer cleaning, drain cleaning
  + 3 more
Work was excellent, price was the best. Dean and his crew (son and Angel) are laid back and funny while still being hard working and professional. Ask them a question and you will get an in depth answer. Couldn't be happier.
Description of Work: Moved trap from basement + added clean out in front lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,650

Response from Superior Plumbing & Rooter Service
Thanks for choosing are excavation experts for your sewer repairs and mentioning the nice things about me, Angle and Eli

Wim L.
08/2019
5.0
plumbing, sewer cleaning
  + 0 more
I had a bathroom toilet not flushing properly. T-Mark personnel was able to come out within a couple of days. Turned out after very brief inspection of the plumber that the sewer drain outside was partially blocked. Very quick and very professional job done to clear the blockage using all the right tools. Took almost 1 1/2 hours and the price agreed upon ahead of time was reasonable. Everything works again normally. I am a very happy customer.
Description of Work: Sewer drain problems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$300

Len S.
08/2019
5.0
plumbing
  + -1 more
Chris was professional and explained the work that needed to be completed. Superior response was prompt and the work was performed promptly. The issue with the valves occurred when I was having the counter tops replaced that day.
Description of Work: Replace 3 water valves in the kitchen. Cold, hot water and dish washer valves were being replaced. They were the original values over 40 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Response from Superior Plumbing & Rooter Service
Thanks for the positive review and the opportunity to take care of the problem in a timely manor keep us in mind for all your plumbing needs

Mark C.
05/2019
5.0
plumbing, sewer cleaning
  + 0 more
The job was completed satisfactorily and professionally.
Description of Work: Storm drain was clogged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Thank you for the nice review .. Dean

Douglas C.
04/2019
5.0
plumbing
  + -1 more
Steve was sent to my home on short notice, at the end of the day, and arrived within an hour and a half. He removed the faucet, according to my original urgent request, and then took time to install the new faucet for me. The people in dispatch, and Steve were pleasant to do business with.
Description of Work: Remove kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane C.
04/2019
5.0
plumbing, wells
  + 0 more
They were good. They were very clean. It was a very neat job. Everything is working fine. It went well. We were happy with their service. They responded very quickly. They were punctual.
Description of Work: They replaced my sump pump and installed water backup sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barb H.
04/2019
5.0
Every things running perfectly! All the guys are great , they explained everything and they were fantastic. The price was reasonable . They were so responsive . They were on time .
Description of Work: They fixed broken pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Steven C.
02/2019
5.0
plumbing
  + -1 more
Prompt same day service. Cleared all main drain outlets and everything was good as new.
Description of Work: main drain clog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ricardo H.
01/2019
5.0
plumbing
  + -1 more
Angel was very prompt and did a great job. I would recommend them and would use them again.
Description of Work: Unclogged an outside drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Daniel F. R.
11/2018
5.0
plumbing
  + -1 more
Very well ! Chris the plumber did a fine job.
Description of Work: Replaced kitchen faucet and drain also wash tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Joann S.
10/2018
5.0
drain cleaning
  + -1 more
Great. Angel was friendly, professional, and efficient. He made good recommendations for future maintenance.
Description of Work: Cleaned drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Superior Plumbing & Rooter Service
Hello and thank you for the positive review on are sewer and drain cleaning Dean

Contact information

168 Cemetery Rd, Lancaster, NY 14086

http://www.superiorplumbingwny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Excavating,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters

FAQ

Superior Plumbing & Rooter Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Superior Plumbing & Rooter Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Superior Plumbing & Rooter Service offers free project estimates.
No, Superior Plumbing & Rooter Service does not offer eco-friendly accreditations.
Yes, Superior Plumbing & Rooter Service offers a 10% senior discount.
Yes, Superior Plumbing & Rooter Service offers emergency services.
Yes, Superior Plumbing & Rooter Service offers warranties.
Superior Plumbing & Rooter Service offers the following services: Plumbing and Drain Cleaning. Underground Plumbing Repairs and Sewer Cleaning. Full service work. Residential & Commercial. Water heaters ,pipe repair

Contact information

168 Cemetery Rd, Lancaster, NY 14086

http://www.superiorplumbingwny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day