It was a more involved process than I expected. I had no idea that they would need to cut holes in the ducts. They did a great job though. They restored the integrity of the ducts (but now with access panels to make the job easier the next time) and left my house at least as clean (maybe cleaner) as it was when they started. I was very impressed. They were also very good about explaining what they were doing and showing me the results of their efforts. All in all, it was a little pricey, but I'm glad I had it done.
Description of Work: Cleaned air ducts
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Mark S.
12/2012
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
IAP was great. They arrived on time, worked diligently, and were neat and tidy. I would definitely use them again.
Description of Work: Full air duct cleaning. We had built our home 10 years ago and never had them cleaned. Yuck! The debris, dust and cobwebs that got removed were unbelievable. They also cleaned our dryer vents as well. What an unknown fire hazard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Collin R.
12/2012
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
This was the third time I have used Indoor Air Professionals to clean my duct work and dryer vent in my home. I really like the Collom system that they use. In my opinion, it is the best technology for cleaning the duct work. IAP is always very punctual and professional. They take the time to explain the process, they work quickly, they clean up, and they take the time to show you what they accomplished. I have had a different technician every time and they have all fit this description. After they get done, the amount of dust in my house is noticeably less. The amount of lint that they removed from my dryer vent was amazing and will definitely cut down on the fire risk that comes with it. I can highly recommend them and I will definitely be using them in the future.
Description of Work: Duct work cleaned, dryer vent cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$739
Natalie D.
11/2012
5.0
air duct cleaning
+ -1 more
Sales person met us at the house, explained the entire process and gave us an estimate. Service was completed within a few days. Crew of two were very professional, punctual and answered all my questions. They cleaned up after they were finished. Will use them in the future.
Description of Work: Cleaned entire duct system and registers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Joe S.
09/2012
5.0
air duct cleaning
+ -1 more
Everyone was very nice, timely professional. A bit pricy but they do a good job.
Description of Work: Air duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Catherine C.
05/2012
5.0
dryer vent cleaning
+ -1 more
They were very punctual and professional. They did a good job. The price, quality, and responsiveness was great. I would use them again in the future.
Description of Work: I had my dryer vent cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Paula B.
02/2012
5.0
air duct cleaning
+ -1 more
Flawless process. Sales person met with us at house, explained process, gave estimate. Crew completed work the very next day.
Description of Work: Thorough cleaning of entire air duct system throughout house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kenneth S.
09/2011
5.0
air duct cleaning
+ -1 more
Showed up a little late but called ahead and said so. Did everything that was explained to me during the estimate. Job went fine would use them again.
Description of Work: Came out and cleaned all air ducts and cold air return
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Susan P.
06/2011
5.0
air duct cleaning
+ -1 more
The company came out, toured the property and gave me a cost. Less than a week later they performed the service exactly as they said they would. They cleaned up after and were very professional. They found a chipmunk in my furnace in a spot that was very difficult to access and removed it. It was so hard to see I was amazed they found it. Both men were very pleasant. I would highly recommend this company.
Description of Work: Air ducts and drier vent were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
Ognian P.
04/2011
5.0
air duct cleaning
+ -1 more
Their crew of two came 2 days latter at 8:30 am and worked hard for 3 hours. One person took over central heating ducts in the basement and the other was dealing with registers and vents. They used a huge compressor to create negative pressure in the duct system. They cut open 10 to 15 - 7-inch holes in the basement ducts to gain access to all the horizontal and vertical ducts/vents. At the end they closed all of them nicely. Amount of dust, and clutter that came out was impressive for a new house (mostly construction debris and from the dryer vent I was told). They also replaced the filter and installed a CO monitor ($40 additional). They left house clean (almost no sign they actually worked here for 3 hours) and ever since our dust problem is almost gone. I felt it was money well spent and they were well trained professionals who did an optimal job.
Description of Work: A 4 year old house was getting dusty over winter. We called for an estimate and the person came same day( early in the season I guess) We have a 2600 sq. feet 2 story house and he counted 28 registers and vents to clean. After some bargaining , price came to 650 with dryer vent included.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
David M.
03/2011
5.0
air duct cleaning
+ -1 more
A crew of two spent almost the whole day cleaning the air ducts in my home. When finished they had a box filled with dirt and debris. they are a little expensive,but worth it.
Description of Work: Cleaned all air ducts in the home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kim B.
02/2011
4.0
air duct cleaning
+ -1 more
Everything seemed fine with them. I would recommend them to pay more attention to what they are doing. As far as I know, they do a good job. My husband was here when they did the job. I would rate them a B overall because their price was so high. I did not have any issues with their responsiveness or punctuality. I will use them again in the future, but I will check around for a better price.
Description of Work: I used Indoor Air Professionals three years ago for air duct cleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Melvin L.
07/2010
5.0
They took care of everything for me, and tried to minimize my expense for me. He did work for me in a different work than what you would expect. They showed up at my house and told me how to do the work free. He is totally and "A", and are unique. They also do a lot of work for the US Navy, and do excellent work.
Description of Work: They had done some mold testing for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATTY G.
11/2008
5.0
air duct cleaning
+ -1 more
Called in after major renovation work done in house. No problems encountered. Very professional.
Description of Work: Duct Cleaning - 22 registers.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$830
Rob F.
10/2008
5.0
air duct cleaning
+ -1 more
Everything was smooth as far as what they were doing and what I expected. The two employees were on time and very professional. I was impressed with their work.
Description of Work: Cleaned the ducts in my 1935 home. They had never been cleaned before. After I put a camera down some of the cold air returns that I knew were filthy and they were clean as a whistle. Some of the owners had a dog previously and it made my house smell a little cleaner and kept the dust way down.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
MICHAEL M.
08/2008
5.0
air duct cleaning
+ -1 more
Had a toilet overflow causing water to flow into HVAC system. They came out in a couple of days. Service was better than expected. The amount of dust and debris they removed was shocking! Very, very professional. They spent over 3 1/2 hours and I have a small house! Highly recommend, tried another company in the past with less than desirable results, I think you get what you pay for. Left the house cleaner than when they got here!
Description of Work: Cleaned and sanitized my HVAC duct system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
MICHAEL D.
12/2007
5.0
air duct cleaning
+ -1 more
IAP were very professional, clean and explained everything they were doing.
Description of Work: IAP cleaned all the ducts and vents in the house. They also replaced the furnace air filters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$840
TRACY V.
12/2007
5.0
air duct cleaning
+ -1 more
Explained everything they were doing. Very comfortable with these people in my house. Would certainly invite them back into the home to do work again. Very cautious and professional. Went the extra mile for us.
Description of Work: They did a full air duct cleaning for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$462
JACKIE D.
09/2006
1.0
air duct cleaning
+ -1 more
I was completely dissatisfied and now have problems that weren't there to begin with. They cut a lot more holes into the duct work that they said that they were going to. They did not bring a ladder to do one of the exhaust fans that was high up. The registers were stuck and did not fit properly after they removed them. The flex tubing that they put on the dryer was way too long. There was also no decrease in the dust levels of my house.
Description of Work: They cleaned my air ducts.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$700
Response from Indoor Air Professionals
INDOOR AIR PROFESSIONALS STRIVES FOR COMPLETE SATISFACTION WITH THE SERVICES WE PROVIDE. TO RE-ENFORCE THE VERBAL INFORMATION WE PROVIDE THE CUSTOMER ON THE PHONE AND/OR IN PERSON, WE SEND EACH CUSTOMER AN INFORMATIONAL PACKAGE WITH PREPARATION INSTRUCTIONS, A COPY OF OUR WARRANTY, DRAWINGS OF EXAMPLES WHERE ACCESS OPENING IN DUCT WORK WILL BE MADE, A PROPOSAL FOR THE SERVICE, REFERENCES AND AN INFORMATIVE DVD. IN ADDITION, WE ENCOURAGE OUR CUSTOMERS TO CALL US IF THEY HAVE ANY QUESTIONS REGARDING OUR SERVICES. IAP HAS MADE ATTEMPTS TO ADDRESS THIS MEMBER’S CONCERNS IN WRITING, BY PHONE AND OFFERED A QUALITY CONTROL INSPECTION, ALL OF WHICH WAS REFUSED IN WRITING AND OUR PHONE MESSAGES HAVE BEEN IGNORED. ACCORDING TO THE BETTER BUSINESS BUREAU -"(IAP)DID ADDRESS DISPUTED ISSUES AND EXHIBITED A GOOD FAITH EFFORT IN RESOLVING THE CUSTOMERS COMPLAINT." A COMPANY CANNOT BE EXPECTED TO RESOLVE CUSTOMER CONCERNS UNLESS THE CUSTOMER ALLOWS THEM THE OPPORTUNITY TO DO SO. WE INVITE THIS MEMBER TO CONTACT US SO WE MAY BE ABLE TO RESOLVE THE SITUATION.
MICHELLE P.
07/2006
5.0
air duct cleaning
+ -1 more
The workers were very polite and professional. The process was well explained and the surrounding area was cleaned up upon completion of work. They arrived on time and were done with the job at the time they said they would be.
Description of Work: Air ducts cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
07/2006
5.0
air duct cleaning
+ -1 more
Indoor Air is great. As a service provider, they did a great job. Upon completion, they had me do a customer satisfaction report on the phone about the work they performed. The cost of the estimate was the final price. I would recommend them to everyone.
Description of Work: Indoor Air was hired to clean out the air ducts in my furnace system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
07/2006
5.0
air duct cleaning
+ -1 more
I thought Indoor Air Professionals did a great job. The work came out nicely, and the guys that did the work were very courteous and professional. They even took their shoes off at the door. I would recommend them.
Description of Work: Indoor Air Professionals cleaned all the air ducts in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
07/2006
4.0
air duct cleaning
+ -1 more
Indoor Air Professionals showed up on time. They kept the mess to a bare minimum. I saw the dirt that they removed, but I didn't notice any lasting benefits as far as air quality. I wasn't all that pleased with the outcome of the work done.
Description of Work: Indoor Air Professionals opened up the heating system on my house. They also cleaned out the air ducts.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
07/2006
5.0
air duct cleaning
+ -1 more
The method Indoor Air Professional used for cleaning is the best way. The are wonderful. They are very good company. I feel Indoor Air does a great job in keeping me informed as to what they are doing. They are nice and friendly.
Description of Work: Indoor Air Professional cleaned out the air ducts throughout the entire home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Mold Testing & Remediation
FAQ
Indoor Air Professionals is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Indoor Air Professionals accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Indoor Air Professionals offers free project estimates.
Yes, Indoor Air Professionals offers eco-friendly accreditations.
No, Indoor Air Professionals does not offer a senior discount.
No, Indoor Air Professionals does not offer emergency services.
Yes, Indoor Air Professionals offers warranties.
Indoor Air Professionals offers the following services: Duct cleaning, mold remediation, air purification products