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Franz Property Maintenance LLC

4.8(
32
)

Snow Removal, Lawn and Yard Work, Landscaping,

... +5 more

About us

We are a full service lawn and landscaping company, including snowplowing. From weekly lawn cutting to hardscapes we can keep your yard maintained and beautiful through all four seasons.

Business highlights

15 years of trusted experience

Services we offer

Some services we provide are spring and fall clean ups; bed maintenance; delivery and application of fresh mulch, topsoil, stone and decorative rocks; full tear outs and re-landscapes; add new beds; remove beds; trim bushes; add or replace walkways and patios with pavers, retaining walls and more.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.832 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
0%
2
6%
1
9%
Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 26-32 of 32 reviews
Kyle O.
01/2016
5.0
snow removal
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathleen P.
07/2015
5.0
snow removal
  + -1 more
unknown
Description of Work: cleaned up all flower beds around house, around fences....thinned, weeded, mulched, pruned, edged; edged lawn, removed & replaced shrubs damaged by Nov 2014 snow.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Larry T.
06/2015
1.0
hardscaping, snow removal
  + 0 more
unknown
Description of Work: came out to survey property for a quote. Never heard from them again. Its been over a week
Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0
William B.
05/2015
5.0
landscaping, lawn service, mulch, snow removal
  + 2 more
Excellant jpb
Description of Work: trimmed shrubs and bushes-Added topsoil where needed-lakpplied mulchExcedllent job
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Peter G.
10/2014
4.0
lawn service
  + -1 more
no work performed
Description of Work: informed me that they do not provide service in my area
Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Diane F.
10/2014
2.0
lawn service, snow removal
  + 0 more
.
Description of Work: I did not hire due to how company quotes. Contract charges are based upon total inches of snowfall, 100 inches and then they charge for each plowing after that. With lake effect snow what do you go by? 100 inches where I live may not be the same as the Airport official total. Thought that this was not a good way to price contracts.
Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
3.0
Response from Franz Property Maintenance LLC
I am sorry you feel our price was higher than you expected. However you never asked me any questions over the phone about how the 100 inches of snowfall is measured. We charge a flat rate for up to 100 inches of snowfall as measured at the Buffalo Niagara International Airport which is stated right in our contract. I quoted you a price of $375 plus tax for the first 100 inches of snow and then $20 plus tax per plow after. Your pricing was determined by the size and difficulty level of your driveway. I charge up to a specific amount of snow and then additional fees after to be fair to both parties. This way if it is an average Buffalo winter you will typically see about 80-90 inches and no additional charges are accrued. If it happens to be a particularly bad winter then we charge extra to ensure we can continue operating as normal as our operating costs will go up and we want to ensure our customers continue receiving the same level of service they receive during average Buffalo winters. Our other clients have all found this to be a fair way of pricing and are happy with the service they receive. I wish you would have addressed this with me on the phone instead of giving me 2 negative reviews without giving me the opportunity to discuss with you or without you viewing our contract to understand how we operate. I don't expect everyone to agree with our service and terms but I do expect people to give us a fair chance to explain your questions before damaging our very high reputation. I wish you the best of luck in finding the right service for the right price. I always remind my customers that we are fully insured, fully legal and all our employees are hired legally and covered under workers compensation. Good service is not always cheap and cheap service is not always good. Thank you for your interest in obtaining an estimate from our company in the first place. Best of luck in everything!
Robert F.
02/2012
5.0
lawn service
  + -1 more
I would grade Franz an A.
Description of Work: We use them for all of our lawn care.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

PO Box 526, Lancaster, NY 14086

Service hours

Sunday:
10:00 AM - 1:00 PM
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 2:00 PM

Licensing

Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Snow Removal,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Pavers and Hardscaping,
Pressure Washing,
Leaf Removal,
Gutter Cleaning

FAQ

Franz Property Maintenance LLC is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 1:00 PM

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:30 AM - 2:00 PM

Franz Property Maintenance LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Franz Property Maintenance LLC offers free project estimates.
No, Franz Property Maintenance LLC does not offer eco-friendly accreditations.
No, Franz Property Maintenance LLC does not offer a senior discount.
No, Franz Property Maintenance LLC does not offer emergency services.
No, Franz Property Maintenance LLC does not offer warranties.
Franz Property Maintenance LLC offers the following services: Some services we provide are spring and fall clean ups; bed maintenance; delivery and application of fresh mulch, topsoil, stone and decorative rocks; full tear outs and re-landscapes; add new beds; remove beds; trim bushes; add or replace walkways and patios with pavers, retaining walls and more.

Contact information

PO Box 526, Lancaster, NY 14086

Service hours

Sunday:
10:00 AM - 1:00 PM
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 2:00 PM