Critterex, LLC

animal removal service

About us

With many years of experience in Wildlife we have made our passion our profession, call us to take care of your home or business. We handle everything from birds and bats, small animals, and damage repairs. We will treat your home as we would treat our own. Give Critterex, LLC a call today, we look forward to working with you!

Business highlights

7 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.963 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 26-50 of 63 reviews

larry j.
10/2019
5.0
Everyone was personable and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roy S.
10/2019
5.0
Quick turn around on our request for an inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CASSANDRA W.
10/2019
5.0
They did an excellent job! Critterx explained the process thoroughly. They are professional, reliable, cordial and humane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet Y.
10/2019
5.0
Efficient, knowledgeable, and personable. Sealed up our attic against squirrels and our garage against mice. Norm was also very clear in advance about price and gave us the option of adding additional services, which we did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

inda R.
10/2019
5.0
Norman was thorough in explaining what he planned to do; mice are pesky little devils. He warned us that if an intruder was still in the house he would not be able to get out which did occur. We set traps as recommended but our guy didn't like peanut butter. I would use Critterex again. They do not use poisons which was important to us as we have an indoor cat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Tracy O.
09/2019
5.0
Norman from Critterex responded to my inquiry promptly and came over to remove an opossum I had trapped, while attempting to catch a groundhog from under my barn. He set 3 separate traps, one under the barn, one under my back deck and one under my front porch, where we could smell traces of skunk. He returned from the back yard after setting the traps to say he'd already caught the groundhog that was under my barn! He then removed both the opossum and the groundhog. The next morning I found all 3 traps full of critters! There was another opossum from under the barn and 2 skunks! He had closed up all the other openings near the tunnel holes and caught and removed all 5 critters in just two days! Very happy with Critterex's service! I will call him again, if I have any more critter issues. Thanks Norman!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Irene D.
09/2019
5.0
The bat removal project is still in process. Bats have been excluded, replacement of attic insulation still to follow. So far I have been quite satisfied with Norm Hemsworth's courtesy, prompt responsiveness and reliability.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carole P.
09/2019
5.0
Great job, Very knowledgeable and responsive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Linda D.
09/2019
5.0
Had skunk smell in out basement and was looking for skunk removal company and check HomeAdvisor and saw Critterex had the best reviews. Norm was very thorough in checking our attic, yard and the complete house for our supposed critter and found the skunk must have sprayed outside and came in through the soffits with the smell ending up in our basement, yuck. Piece of mind was exactly what we needed in making sure no skunk was in our home. Thank you Norm for quick response to our call that day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carlo L.
08/2019
5.0
They did a great service, with courtesy and professionally. We will call them again if needed. BTW, they caught the groundhog and they were going to "relocate" it. It was a quite big one

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,000

Debbi T.
07/2019
5.0
Norman was prompt, professional and thorough. Too soon to tell if the mice problem is resolved but not for lack of trying. Norman identified several areas of entry and sealed them up! Although a very nice man, I hope not to see him again....in a professional capacity!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Dorothy W.
07/2019
4.0
Several holes were filled to prevent more mice from coming in. Two traps were left to catch the mice I have in the house. They have been in place for several days with NO trappings, yet I saw two mice in my living room last night. I am still hoping that the traps will work!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$400

joan m.
06/2019
5.0
Norman was professional and knowledgeable. He inspected my house from top to bottom. He sealed all holes that might be an entrance for bats....and more. And mostly he put my mind at ease regarding the recurrence of my bat problem and I know I can count on him to come back if I need him. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark B.
06/2019
5.0
Norman and Adele were very knowledgeable and thorough! They were very nice and handled my raccoon problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Declan O.
06/2019
5.0
{No Comment Provided}

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

alisha j.
06/2019
5.0
Quick Fast Efficient service and very personable. Arrived on time as scheduled . I recommend it

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mikki D.
06/2019
5.0
Excellent service! Norman s prompt response to my HomeAdvisor inquiry PLUS next day scheduling was awesome and exactly what I needed to deal with my problem. Knowledgeable, experienced and professional, Norman was easy to work with and I particularly like the fact that he took time to explain things, answer my questions and offer options. Recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan D.
05/2019
5.0
Very professional and very pleasant and helpful. Would highly recommend to anyone who needs their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew E.
05/2019
5.0
Knowledgeable, honest and reliable

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Al A.
05/2019
5.0
They are professional, through, informative, quick for returning calls, and very quick response to our problem. I highly recommend them. You are not dealing with a large corporation you are dealing with the people who do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Francine h.
04/2019
5.0
Very reliable and top quality service won't stop until job is done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim K.
04/2019
5.0
Norm was terrific! He did the job the same day. Sent me pics of his work and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$600

Nancy S.
03/2019
5.0
Very friendly and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$475

Janice R.
03/2019
5.0
Norman was very professional and took care of the squirrel problem we had where they had gotten behind the fascia through a hole. He is very competent and professional and I am assured that he and his team can handle any critter problem you might have. I wouldn t use anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

19 Van Etten Lane, Lake Katrine, NY 12449

http://www.critterex.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

animal removal service

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Critterex, LLC accepts the following forms of payment: CreditCard
No, Critterex, LLC does not offer free project estimates.
No, Critterex, LLC does not offer eco-friendly accreditations.
No, Critterex, LLC does not offer a senior discount.
Yes, Critterex, LLC offers emergency services.
Yes, Critterex, LLC offers warranties.

Contact information

19 Van Etten Lane, Lake Katrine, NY 12449

http://www.critterex.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed