Critterex, LLC

animal removal service

About us

With many years of experience in Wildlife we have made our passion our profession, call us to take care of your home or business. We handle everything from birds and bats, small animals, and damage repairs. We will treat your home as we would treat our own. Give Critterex, LLC a call today, we look forward to working with you!

Business highlights

7 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.963 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 1-25 of 63 reviews

Stephen S.
08/2023
5.0
Prompt, efficient and humane service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

BOND A.
07/2023
5.0
Great job helping me navigate a snake in my house. (I know, right?)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david w.
05/2023
5.0
Very personable explained things good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon M.
04/2023
5.0
Norman took care of the bird nest, and also prevented one from happening again. He put up a leaf guard over our gutters. He is reliable, honest,conscious, hard worker. I highly recommend him ?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Derek B.
12/2022
5.0
Very professional, friendly and on time. I have nothing, but good things to say about them. HIGHLY RECOMMENDED!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Meg S.
12/2022
5.0
Finally after 30 years we do not have any mice. And all the credit goes to Norman, Dan and Jake. They work so meticulously to rid the house of any openings or entrances. Their work is exemplary and professional. They are most engaging, respectful and pleasant. I want to call all of my friends so they can experience the pleasure of living in a home without mice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie S.
12/2022
5.0
Norman and his crew are very professional and knowledgeable. Jake and Daniel methodically went around my house, addressing all the mouse/squirrel entries Norman had marked on his initial visit. The guys were polite and respectful of my property and answered all my questions. After work was completed, I caught 3 more mice in traps, but that is to be expected if they had no exit and had been trapped inside the house. Since then, I've had no further activity and my traps are empty. I will continue to set traps, because I don't believe any building can be made totally critter-proof. The service is expensive, but worth it if my house remains mouse free. Critterex promises to return if problem returns. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael P.
11/2022
5.0
Fast, thorough, professional. Great guys to hire!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,000

Linda R.
11/2022
5.0
Norman came out and did a complete inspection of our home including numerous photos to show us problem areas that we wouldn't be able to see such as eaves and roof. He explained the process thoroughly. Daniel came out and put all of that into practice. They were personable, professional and thorough. So far so good. And most important to us is that the solution they offer is chemical frr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$4,000

Steven L.
11/2022
5.0
We had them come back a couple years later to do a once over and check for any new spots. They were able to find a couple minor points of entry that could have become concerns and took care of them for us. Fit us in ahead of schedule, did the work quickly worth the peace of mind going into another winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Christopher A.
09/2022
5.0
Very prompt and friendly service. But I have no way to know whether the work was actually effective until this winter. If I don't hear the scratching of little mice feet, I will judge the work quality high and the value for money acceptable. Everything about the company and its service did impress me so I expect I will be happy.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Justin C.
01/2022
4.5
Norman was extremely friendly and helpful. He took time to explain to me the reasons why I was have critter problems and offer solutions to solve them (although those required booking his more expensive services again). However he did the job he came to do (remove a bat located in my basement) with caution and care. I’d recommend Critterex to anyone.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Howard H.
05/2021
5.0
Prompt and professional, knowledgeable and good price for the value of workmanship provided. Saved me lots of money that I almost paid another pest control company for work that was not necessary. Thank you Critterex!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,080

Steven L.
04/2021
5.0
Came out promptly for an informative and thorough estimate and review of the project. On the day of the appointment, their team member showed up on time, was very friendly and informative. Worked diligently till the project was completed and then walked me through everything that was completed. This included searching out and plugging all potential points of entry discreetly, as well as setting up a humane trap and camera at the final suspected entry location. I haven’t had an issue since, it has even reduced the number of insects in the house as well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark T.
09/2020
5.0
Very nice to deal with. Got the squirrel out of the house humanely, and closed up the areas where they possibly could come in. Very friendly, professional and knowledgeable. I would highly recommend this company if you need pest removal!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Lagreta W.
08/2020
5.0
Norman and team are very nice and promised to be on call for snake removal if visitor reappears.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Michel K.
07/2020
4.5
Saved the squirrel!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Judith J.
06/2020
5.0
Norman & his wife Adele are tremendously knowledgeable and helpful. They helped us resolve our mice problem and quickly followed up with our snake problem. I also appreciate Daniel who was very nice & explained everything to me when they sent him to seal our house from basement to roof from opportunistic mice. I especially appreciate Norman returning two days in a row when some black snakes got trapped in my basement and garage. I was in a panic! When our neighbors were unable to find either of the snakes, Norman found both and took them off-site to release them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen M.
05/2020
5.0
Professional, competent, informed, efficient and courteous service. Rid my attic of a mother and baby squirrel family one day at at time and released them humanely in other locations. Repaired any damage to my wood siding also quietly and efficiently without having to enter my home in the process. Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
04/2020
4.0
I couldn't see the work and the crew who did it never left us any info regarding what they found in the way of animals.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Charlotte J.
04/2020
5.0
They came out right away listened to what I have already tries and then made suggestions. Put in critter fence and cleaned area completely. Very nice job. Also came back to recheck a few days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
03/2020
5.0
Personalized quality service at a reasonable competitive price. All issues resolved and exclusions made with one visit. I will call again if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

William S.
03/2020
5.0
Professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$400
    • 1(current)
    • 2
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Contact information

19 Van Etten Lane, Lake Katrine, NY 12449

http://www.critterex.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

animal removal service

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Critterex, LLC accepts the following forms of payment: CreditCard
No, Critterex, LLC does not offer free project estimates.
No, Critterex, LLC does not offer eco-friendly accreditations.
No, Critterex, LLC does not offer a senior discount.
Yes, Critterex, LLC offers emergency services.
Yes, Critterex, LLC offers warranties.

Contact information

19 Van Etten Lane, Lake Katrine, NY 12449

http://www.critterex.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed