At Jameson Electric Heating & Air, we offer the Jameson Price Lock Guarantee. This means you always know how much the repair or installation will be BEFORE we do the work. Your call will always be answered by our live customer service rep. We offer complete safety checks of all your electrical, heating & air systems each time we visit your home. Our trucks are always in your area; 24/7 and every day of the year. We specialize in commercial and residential heating and air conditioning repair, service, and replacement, along with any unique electrical needs. We are open 24 hours a day, 7 days a week, 365 days a year. Serving the western NY areas, and proud to offer 100% satisfaction on our superior workmanship. Give us a call today, or visit our website at http://calljameson.com and let Jameson Electric Heating & Air give you the red carpet treatment.
Business highlights
21 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
Electrical, Heating, Air Conditioning, Generators, Hot Water Tanks and Tankless
My wife and I arrived at her store to open up for the day. When we arrived we noticed it felt cold in the show area. When we checked the thermostat it was set right but we pushed the temp up a little and the furnace went on. Just to be safe I called Jameson and asked for a service call. Kevin, the Heating guy said he could come right away. When he arrived we discussed the problem and he looked at the furnace. A few minutes later he called me over so I could see a hole in the side of the exhaust pipe (chimney) about the size of a silver dollar! In addition, the heat exchanger was cracked. The hole in the chimney meant that carbon monoxide was escaping into our store for who knows how long! He made some recommendations and then returned to his office to provide a written quote. Later that morning we received a written quote for the work with a few options from which to choose. We agreed to do the work and we were scheduled for the next day. He was able to re-schedule a job he already had due to the need we had. The next day as the old furnace was being removed he saved the entire length of the chimney pipe to show me that the entire back of my chimney pipe was split open! Kevin and his helper completed the job in one day and cleaned up beautifully.
Description of Work: Kevin from Jameson performed an emergency service check for my wife's furnace/AC system at her store. But we discovered we needed an entire new HVAC system. He came the next day and installed the new system during our normal business hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Jameson Electric, Heating & Air
Thank you!
Evelyn J.
05/2013
5.0
electrician
+ -1 more
We have used Jamieson electric several times at, now, 2 different addresses. Jim Sr. is a pleasure to work with. Full up to speed on anything and everything electrical. Our 1950's NT house was inadequately wired for 2010's. No celing lights in the bedrooms. Poor lighting in other rooms. We added ouotlets and lights where none were. We also replaced the low voltage system with conventional 110 v wiring. At our new house, we had to wire a portion of the basement for lauundry and to ensure more than 1 light came on when you flipped the wall switch at the top of the basement stairs. Jim Sr. has done it all for us. Pleasant, friendly, knowledgeable.
Description of Work: Install new outlets, install new ceiling lights where none were before, replace 1950's low voltage system with conventioned 110 v wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Jameson Electric, Heating & Air
Thank you (deleted member name) for your kind words. It is always a pleasure to serve you. What are we going to do now that everything is up to date and all snazzy? Guess you will have to tell all your friends! Thanks again!
Kevin W.
04/2013
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Kevin arrived on time and explained what my problem was. He looked at my furnace and then I talked with him about changing my radiant heat thermostat. Also I asked for a quote to re-locate my living area thermostat. After I explained what I wanted done I had to leave for work. He called with the price for the work and I approved it over the phone. He left me a quote for the work to be done later. Great experience overall.
Description of Work: Kevin repaired my Furnace mounted humidifier. It was not working properly. He re-set the water volume entering the unit. He also replaced my thermostat for my radiant heat to a programmable type. Also replaced my furnace filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Jameson Electric, Heating & Air
Thanks (member name removed). Glad you were happy and thanks for the trust you showed us in letting us continue the work after you had to leave for work. Hope we can help with the additional work!
James P.
03/2013
5.0
electrician
+ -1 more
Rep was very professional and comfortable the job on time.
Description of Work: Replaced light switches in need of repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Jameson Electric, Heating & Air
(member name removed), thanks for your comments. We value your business.
joe S.
03/2013
5.0
electrician
+ -1 more
Technicians were very polite and listened and answered all of our questions. I was impressed that he has all his teeth!
Description of Work: Our outlets in kitchen stopped working, technician had to replace one outlet with reset button connected to other outlets.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Jameson Electric, Heating & Air
Thanks, (member name removed)! We are happy that we were able to complete this work for you and that even our appearance was good!
Elizabeth R.
03/2013
5.0
electrician
+ -1 more
Wonderful experience! The gentlemen that came to do the work were prompt, knowledgable and professional. They completed the work earlier than expected and left my house clean afterwards.
Description of Work: New electric service and panel. Also, new circuit breakers for knob and tube circuits
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Jameson Electric, Heating & Air
Thank you Member for your kind response. It is a joy to serve you and we are privileged to have you as part of the Jameson family
Richard G.
03/2013
1.0
electrician
+ -1 more
Contacted Jameson Electric to address a recessed light that was blowing bulbs and also having trouble replacing bulbs . Told the office the light was in a cathedral ceiling approx 18-20ft in air. Secretary said no problem. When electrician arrived seen the scope of job was not equipped to perform services, and was lost for any solution to reach ceiling to do the work. Chris the electrician called his boss the owner for some advice, While waiting for a return call he kept asking me is there any other work he could do for me. I told him the recessed light is why you are here. While 20-25 min had passed he asked again what he could do, I told him if and when we fix light i would replace that troubled light and 6 others from standard light bulbs to the new LED bulbs. He said no problem. Return call from owner told him to take pictures and measurements which he did. Since 3 of my recessed lights could be reached with stepladder he changed those for me. Work involved was remove old trim and replace with new led bulb with trim a one piece unit that screws into old socket, took approx 2-3 min per light. Said he would take info back to office and they would contact me on a course of action. Approx a week later i called office was told they haven't forgotten me and would let me know. This past Saturday I received an E-mail from Jameson with a bill to replace 4 lights in cathedral ceiling for $1399.00 which I deem absolutely outrageous.also not even what the original job was. I will not recommend or even consider doing any business with this company.
Description of Work: Did not perform work on service that was needed.
Rating Category
Rating out of 5
value
1.0
responsiveness
2.0
punctuality
4.0
Response from Jameson Electric, Heating & Air
It is our constant goal to satisfy every customer as completely as we can. So we were disappointed to see this review. This customer purchased a Big Deal coupon offering two (2) hours of electrical work for $99.00. When our Senior Technician arrived he discovered that indeed the ceiling height was as he was told. But, the light fixtures the customer wished to replace were directly over a center kitchen island. This made reaching the lights with a standard ladder impossible. In fact, it made it impossible to use even conventional scaffolding – and that is why our tech took pictures and dimensions to do our best to search for the best solution to reaching the lights. Our tech’s decision to call the owner was to get some direction on how to handle the job within the bounds of the original $99 coupon, not because he was “lost for any solution.” Chris’s desire was to service our customer’s needs and when completing the original task was not going to be possible without additional expense (additional labor and cost to: rent, pickup, set up, tear down and return scaffolding) he wondered if there were other electrical projects that could be completed while he was there. In addition, Member did not receive a “bill” for services. He received an estimate, that he requested, to complete the work that we could not complete under the original request. If Member was not happy with the estimate, then grade us for that. Member never called our Customer Service Manager to resolve the issue and has not returned any of our calls or emails. We offered to refund his $99 and we have not heard any response. Our technicians and our Customer Service Managers are trained to resolve any issue, even at great expense to us, to satisfy a customer’s concerns. And while I can appreciate Member's frustration over the issue, he will not allow us the chance to resolve this.
Betty P.
02/2013
4.0
electrician
+ -1 more
It turned out good. They were very prompt about coming out. The only thing was that he was very overpriced. However, they did the job satisfactorily.
Description of Work: They did some electrical work for us. We bought a portable generator from somewhere else; we needed the electrical done in order to use the generator. They put in the small circuit breaker box. They also put in a transfer switch on the outside of the house.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Jameson Electric, Heating & Air
Thank you for supplying this review! We are sorry that the price was an issue. We strive to get straight A's so that was disappointing to see the low grade. We know we are not the lowest company in town but certainly not the highest. We also provide our customers with Up Front Pricing (Our Personal Consumer Pledge) before the work begins. In addition, we use high quality electrical devices so we can insure long lasting service.
Tracy P.
01/2013
5.0
electrician
+ -1 more
Tech was on time - quickly found our problem and came up with a short term solution. We now have electricity back.
Description of Work: We had an electrical outage in our home and could not figure it out - they came out and fixed our problem for the time being until we can afford to change the whole system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Jameson Electric, Heating & Air
Thank you for your kind words. We look forward to working with you in the future.
Carol P.
01/2013
4.0
electrician
+ -1 more
When the crew was here they were professional and efficient.
Description of Work: Ran new feed from Nyseg service to house, added 9 new outlets, upgraded approximately 7 existing outlets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,000
Response from Jameson Electric, Heating & Air
Thank you for your kind words. Our crew is always pleased to receive good feedback.
Shirley P.
11/2012
4.0
electrician
+ -1 more
The first time they had to reshedule. Then we had to reschedule because of illness in our family. We would like to use them, we just need to get them schedule.
Description of Work: He came right out and was able to tell us what the problem was. He gave us an estimate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Electric, Heating & Air
Thank you customer. We are sorry your experience with us started out a little rough. Thank you for your patience during the scheduling process.
David F.
10/2012
5.0
electrician, lighting
+ 0 more
Service was good and service man very capable.
Description of Work: Outside lights-replaced spotlight on rear of house facing side door and backyard 20 ft. up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Jameson Electric, Heating & Air
Thank you for the great review!
stuart C.
07/2012
1.0
electrician
+ -1 more
Their office is 7 miles from my house, yet they wanted $79 just to come give me an estimate.
Description of Work: Their office is 7 miles from my house, yet they wanted $79 just to come give me an estimate.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
Response from Jameson Electric, Heating & Air
We are sorry we could not accomodate this request. Our dispatch fees help cover the cost of travel and our technician's experience in diagnosing a service request and providing a professional estimate.
Ellen D.
05/2012
5.0
electrician
+ -1 more
They replaced the electric because I've got a kitten who unfortunately didn't get killed in this little accident when she knocked the light over and blew out the whole upstairs. I was defiantly satisfied with the service. They promised they would be here between 8 and 830. They were at ten after eight. They never stopped working. They did everything and they cleaned up after them selves. There is nothing I could have asked for any more. They were wonderful. They explained everything.
Description of Work: I used Wire Electric to replaced the wires upstairs and put in some new fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Jameson Electric, Heating & Air
Thank you for the great review!
Catherine L.
05/2012
5.0
electrician, lighting
+ 0 more
Wire Electric is always very responsive. I called at 11:00 this morning and Dave, the service tech, was at the house by 1:30 p.m. Very professional, clean, and friendly staff. He walked through the house to see the work to be done, then went out to the truck and wrote up an estimate for my approval. The actual work took just over 30 minutes. I'd highly recommend Wire Electric to anyone. All electrical work is expensive, unfortunately. It's nice to have a company with professional staff that add a bit of extra customer service along the way.
Description of Work: Called Wire Electric to install two porch lights and garage light on house for sale preparation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from Jameson Electric, Heating & Air
Thank you for the great review!
Suzanne Z.
05/2012
5.0
electrician
+ -1 more
I had no electricity in my home. Due to water damage my entire electrical circuit box, outside wire conduit and electrical meter had to be replaced. They came, gave me a quote and completed the work the same day. Very professional, courteous, prompt, etc. Very very good work and service.
Description of Work: Due to water damage my entire electrical circuit box, out side wire conduit and electric meter had to be replaced. They brought everything in my home up to electrical code and did a great job on all the other electrical work. I highly recommend them. Very professional, prompt and fairly reasonable for the work I needed done. The city inspector said they did a very good job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from Jameson Electric, Heating & Air
Thank you for the great review!
Evelyn J.
04/2012
5.0
electrician
+ -1 more
They are good. I was very satisfied with their services. Their responsiveness was very good.
Description of Work: They did some rewiring work, put in additional outlets, and hung some lights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Electric, Heating & Air
A Big Thanks! to this member for trusting us for all of his electrical needs.
Robert H.
04/2012
5.0
lighting
+ -1 more
We have used them on several occasions. They do a good job, are courteous and on time. They seem very knowledgable about what they are doing and the technicians are very nice.
Description of Work: Wire Electric rewired a socket outside for Christmas lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Jameson Electric, Heating & Air
Thank you for the great review!
Joanne S.
10/2011
5.0
electrician
+ -1 more
They did an excellent job. They are pricey but they are very good. It was a very fair price. This is a double home, and so whatever they do has to be done twice. They are excellent. They are who they say they are. They are prompt and show up when they say they are going to show up. That means a lot, especially when you are working. They very good.
Description of Work: Wire Electric upgraded my electrical box. I went from a fuse box to circuit breakers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Jameson Electric, Heating & Air
Thank you for the great review!
Patricia R.
06/2010
5.0
electrician, lighting
+ 0 more
One thing led to another. We removed the carpeting and two floor outlets had to be moved so they could put in hardwood floors. Everything, even the price, was excellent. He is really good and I will for sure use him again. I don?t think the electrician that I got does all of the work, I guess he is just one of many.
Description of Work: Wire Electric removed three light fixtures from the master closet and replaced one with a new one. He also two floor outlets down through the floor and added a box in the basement to cover them. He diagnosed why one of the outdoor outlets wasn’t working and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Jameson Electric, Heating & Air
Thank you for the great review!
BARBARA B.
06/2010
4.0
electrician, lighting
+ 0 more
OK It was several years ago and I have used them for small jobs several times. They were not cheap but the work has held up and they did OK
Description of Work: Repaired outside light and ceiling light in kitchen (installed new)
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Jameson Electric, Heating & Air
Thank you. I hope we can serve you again and get straight A's!
DERRICK C.
05/2010
4.0
electrician
+ -1 more
My wall heater one night failed to turn off on its own causing the unit to be on for about 8 hrs straight. When i realize what was happening i turn off the unit but when to check if unit was ok the wall heater shot a flame out andi quickly shut it down. When i called Wire Electric and explained the next morning they quickly sent someone out and they figure out the problem and repaired it. Unit has been working great for the last 1-1/2.
Description of Work: Installed a replacement part on a electrical wall heater.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$394
Response from Jameson Electric, Heating & Air
Thank you for the great review!
William R.
01/2009
5.0
electrician
+ -1 more
They were very business like and professional. They showed me some things that were good to know regarding electricity.
Description of Work: They trouble shot a power line problem and corrected it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Jameson Electric, Heating & Air
Thank you for the great review!
PATTY G.
11/2008
5.0
lighting
+ -1 more
Promptly arrived as scheduled, standardized pricing book so no surprises, price was inclusive so no surprises, called in reinforcements to resolve problem at no extra charge.
Description of Work: Installed recess fixtures, new dining room light, new outlets, 3 way switching, regular switches; determined source of problem of why no power on third floor (old knob and tube) and repaired.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Jameson Electric, Heating & Air
Thank you for the great review!
Kevin B.
09/2008
5.0
electrician
+ -1 more
They were a very clean and professional company. Their price was better than other companies that we had considered. We had a few issues but they quickly resolved.
Description of Work: They put in a new electrical service panel for us.
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Service Categories
Electrical,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Generator,
Air Duct Cleaning,
Landscaping,
Home Security Systems,
Phone Wiring,
Plumbing,
Water Heaters
FAQ
Jameson Electric, Heating & Air is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Jameson Electric, Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jameson Electric, Heating & Air does not offer free project estimates.
Yes, Jameson Electric, Heating & Air offers eco-friendly accreditations.
No, Jameson Electric, Heating & Air does not offer a senior discount.
Yes, Jameson Electric, Heating & Air offers emergency services.
Yes, Jameson Electric, Heating & Air offers warranties.
Jameson Electric, Heating & Air offers the following services: Electrical, Heating, Air Conditioning, Generators, Hot Water Tanks and Tankless