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Jameson Electric, Heating & Air

Electrical, Heating and Air Conditioning, Lighting,

About us

At Jameson Electric Heating & Air, we offer the Jameson Price Lock Guarantee. This means you always know how much the repair or installation will be BEFORE we do the work. Your call will always be answered by our live customer service rep. We offer complete safety checks of all your electrical, heating & air systems each time we visit your home. Our trucks are always in your area; 24/7 and every day of the year. We specialize in commercial and residential heating and air conditioning repair, service, and replacement, along with any unique electrical needs. We are open 24 hours a day, 7 days a week, 365 days a year. Serving the western NY areas, and proud to offer 100% satisfaction on our superior workmanship. Give us a call today, or visit our website at http://calljameson.com and let Jameson Electric Heating & Air give you the red carpet treatment.

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Electrical, Heating, Air Conditioning, Generators, Hot Water Tanks and Tankless

Services we don't offer

We do not sell parts or do general plumbing

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 141 reviews

Brian W.
06/2021
3.0
electrician, ceiling fans
  + 0 more
While they were very nice, the prices were extremely high!! I had to decline most of the work because it was unaffordable. Even the work I did approve probably should have been quoted at half the price. If money is no object for you then the service is great, but if you are on a budget you should consider a different company.
Description of Work: Ceiling Fan Installation & Light fixture replacement

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$400

Carol A H.
01/2020
5.0
electrician
  + -1 more
They were courteous and did exactly what we asked. Response time fast, work was done on the same day we called.
Description of Work: They removed a light fixture that the wind blew off from the side of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Thomas B.
01/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Everything was fine, no problems found. Service guy was friendly and professional. One thing tho, he said the furnace ignitors are usually the first things to go. A new one would cost around $840! I didn't need one but this price seems way too high. How come so much? Everything I searched online said a new ignitor should run around $250-$300.
Description of Work: Had a furnace inspection done. Furnace runs fine but is 15 yrs old and I wanted to have it inspected.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joanne D.
10/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Work was done in a professional manner. Addressed all my concerns. Left my basement cleaner than it was.
Description of Work: Furnace repair and new water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth N.
10/2018
5.0
electrician, generator service
  + 0 more
Technician arrived as scheduled, performed necessary service, and answered any questions I had; we have used Jameson's services before for other electrical work, and have always been treated in a professional manner. We will call them again for any more needs we might have, and have contracted for our annual generator service in 2019.
Description of Work: Annual maintenance of our Generac generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth N.
05/2018
5.0
electrician
  + -1 more
Technician was prompt, explained what had to be done, ordered the needed part, and returned to complete repairs. He was completely professional, and left no mess for me to clean up. I felt that the price was fair, and would not hesitate to recommend this company to others; in fact, I plan to contact them again for further work in the future
Description of Work: Repair of a wall heating unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan B.
05/2018
5.0
electrician
  + -1 more
Great! The team arrived per schedule, were informative, polite,did an excellent job, and left with the house looking like nothing had happened.
Description of Work: Replacement of inside electrical box, grounding and addition of outside outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kellee B.
09/2017
5.0
electrician
  + -1 more
I was lucky enough to have Jessy & Hayden come to my house. They were very knowledgeable and explained everything in full to me. Before they even started trouble shooting, they explained their tiered pricing for that service and asked my permission to go ahead. They worked together, testing different rooms of the house to get everything done in an efficient manner. Once they found the issue, they fixed it immediately. I was very pleased with their work and their efficiency.
Description of Work: The lights in my kitchen and bathroom were out, but no circuit was blown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Christina W.
09/2017
1.0
electrician, lighting
  + 0 more
The doorbell stopped working after six months due to a poor chime and an "easy fix" (per the second electrician who had to fix their work) and the estimate (for which we obtained a total of three from other electricians) was over $7,000 more than either of the other estimates. When I questioned Jameson about huge disparity, the owner claimed it was due to the transformer needed for work done after 2015. However, after researching and conferring with another electrician, this transformer costs approximately $86.00. Certainly no explanation for the discrepancy!
Description of Work: We requested that Jameson provide an estimate to install a number of light fixtures in our home and to fix our doorbell.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$800

Peter M.
09/2017
5.0
electrician
  + -1 more
Service for requested repairs was excellent. Electrician was professional, punctual and knowledgeable; provided upfront cost of service; inquired if there were any other items of concern for future service.
Description of Work: Replace malfunctioning indoor light switch and outdoor outlet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Elizabeth N.
04/2017
5.0
electrician, ceiling fans, generator service
  + 1 more
The tech arrived on time (both times), completed the work, and left no mess for me to clean up; the price was fair, and I have called them again for annual stand-by generator maintenance this fall.
Description of Work: A new heater in the bathroom, and replacement of a light in the kitchen, and repair of a ceiling fan in the dining room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Al P.
10/2016
3.0
electrician
  + -1 more
Tech arrived, gave my mother a quote of $348 to replace 2 outlets saying he believed they had aluminum wiring (before even taking a plate off of either outlet). The question was asked about what if they are not wired with aluminum - he said he would take a look. They were copper so he changed the price to $271. He was reluctantly told to proceed. I have used this company for several years for two houses. I've always felt they were a bit too expensive, but accepted it because the service was pretty good. When I called to question this price for a total of 15 -20 minutes of work (not an exaggeration) I was told there is overhead to account for in their pricing and after some investigation on the part of the Customer Service manager, I was told I received a discount the tech should not have given me. They've reached the tipping point on price and the service has declined. I won't be able to use them any longer and won't recommend them anymore, though I have done so many times in the past.
Description of Work: replaced 2 outlets

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$271

Dianne W.
08/2016
5.0
electrician
  + -1 more
They had to dig a trench approximately 100 feet from house to pool filter. That took quite awhile because of the severe draught we have had in our area, and the ground is super hard. As they were performing each phase of the process, they explained everything they had to and were doing. When they were finished they explained how to use the new equipment, which we greatly appreciated!
Description of Work: Put in dedicated electric system for swimming pool filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Michael A.
04/2016
5.0
electrician, generator service
  + 0 more
They were on time and did the whole job in six hours. They explained everything in detail and were very professional.
Description of Work: Installed a whole house generator

Rating CategoryRating out of 5
value
1.0

Yes, I recommend this pro
$12,100

Elizabeth N.
03/2016
5.0
electrician, lighting
  + 0 more
Everything was fine. The technician arrived with the fan and installed it--- then tested it. He also went and purchased a ceiling light in the kitchen, and also a new dimmer switch; we are very pleased with the service.
Description of Work: Installed a heater in the bathroom; installed a ceiling light in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bradley C.
09/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The team was very professional and did the install very promptly. They even put a carpet down on the areas of the house they were walking through incase their shoes were dirty. I would recommend them again. Price was also good.
Description of Work: Whole house humidifier install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Jameson Electric, Heating & Air
Thanks for the great review! We are happy you are satisfied!

PAUL C.
07/2015
3.0
electrician
  + -1 more
Provider sent someone the same evening.He warned me in advance tha the charge for coming was $99. OK. I agreed. When the technician arrived, he said that it would be an additional $100. to find the problem- no matter if it was 5 minutes or 5 hours. It was 5 minutes. His final charges included an after hours charge plus cost of replacement circuit breaker and installation. He lost one of six mounting screws of the circuit breaker box, neglecting to look for a replacement. I did not notice it until he was gone. i tried to pay for the service by credit card, but the repairman bungled the insertion of theinformation into his tablet - twice (with two different credit cards). In the end, I had to pay him by check. I know that electricians are supposed to be expensive, but nearly $500 for less than half hour of work seems super excessive. The part probably cost less than $50. Looking back, I would have been better off calling a handyman, or asking for an estimate after he found the problem- my bad. If all electricians charge these rates, they should all be millionaires and retire so that someone else could have the same chance.
Description of Work: Came to house same evening, found that circuit breaker for my electric dryer in the CB Box was defective and replaced it.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$480

Response from Jameson Electric, Heating & Air
[Member Name Removed], Thanks for the review. We appreciate your honesty so it can help us get better as a company!

Rosalind W.
06/2015
5.0
electrician
  + -1 more
This was the third electrician who tried to fix the problem. He asked if I had work done previously on another part of the house so he could try to determine where the problem was. This person was worth the money but I do wish that the money they charge for sending the electrician could be applied to the total cost. I could understand if after the electrician was sent he was not hired. Many companies charge a fee for giving the estimate but it is usually applied to the cost if they are hired.
Description of Work: Needed a new light installed in the dining room. Light was hung but before completion, electrician checked and it was not working. He immediately located the problem and installed the light. (problem was due to work another electrician had done in another room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234.7

Response from Jameson Electric, Heating & Air
Thank you for the high marks. Occasionally we can roll the dispatch fee into the job, but honestly the cost to send a tech is challenging.

Maria A.
05/2015
5.0
electrician
  + -1 more
Jessy installed an outdoor outlet for us previously that was not working; he investigated the problem and found it was a defective outlet and replaced it; I also asked him to check out 3 other outlets around our patio that were installed by another company. He did so free of charge. We were very pleased in their response in addressing the problem and particularly with Jessy who was very thorough and knowledgeable.
Description of Work: Replaced outdoor outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jameson Electric, Heating & Air
Thank you for the straight A's. I will be sure to tell our Tech.

Tara S.
05/2015
5.0
electrician
  + -1 more
The gentleman who helped us this morning was right on time, very professional, and very nice. He did a great job and was upfront about the pricing. He also gave us quite a bit of advice and answered all of our questions. We would definitely use them again!
Description of Work: Checked plugs for grounds and installed GFIs in many of the rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Jameson Electric, Heating & Air
Thank you for the straight A's. I will be sure to tell our technician.

Evelyn J.
04/2015
1.0
electrician
  + -1 more
Senior and Chris are good. Their office leaves a lot to be desired. They moved and did not send out any notices. Our payment on the last work went to their original address. Their office threatened to send our account to collection if we did not pay up. Two can play that game. We'll never use them again.
Description of Work: electrical work at 3 different addresses

Rating CategoryRating out of 5
professionalism
1.0


Response from Jameson Electric, Heating & Air
This customer received an invoice from us via email with our current address plainly listed on the invoice. The problem is this customer paid this bill by Bill Pay and he never notified the bank of the change of address. This customer refused to pay the invoice at the end of the job, which we request. AND, in most cases, we have extended payment terms to this customer, a privilege we rarely offer. Four months after the work was done, we still did not have a payment. That is why we asked for immediate resolution of this. We never like to lose customers, especially long standing ones, but in this case we went far beyond the extra mile.

Patrick Z.
03/2015
5.0
electrician
  + -1 more
They did a very good job. They were efficient and friendly, and it worked out well.
Description of Work: They replaced a fixture in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Jameson Electric, Heating & Air
Thank you for the great review!

Michael U.
12/2014
5.0
electrician
  + -1 more
signed them to a regular / semi-annual generator maintenance contract
Description of Work: tunednerator maintenance contractn / reset outdoor generator that was not running

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Jameson Electric, Heating & Air
Thank you for your review.

Caryn S.
12/2014
4.0
electrician
  + -1 more
Came out right away and fixed the problem.
Description of Work: fixed electrical outlet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Jameson Electric, Heating & Air
Glad we could help you.

Murray B.
10/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
I am not sure this could have been better. Bob B. answered all my concerns, subjected the boiler to a thorough examination, adjusted the theormostat, the electric and water feeds, and measured the carbon dioxide and humidity levels. It was all done with courtesy and good feeling. A first rate home maintenance experience.
Description of Work: Annual inspection and tune up of furnace; monitor electric feeds, carbon dioxide, and humidity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Jameson Electric, Heating & Air
Thank you! We love to hear that. I will be sure to tell our Tech.

Contact information

1320 Military Rd, Kenmore, NY 14217

http://www.calljameson.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
numerous
Trade License Locale
numerous
Trade License Authority
numerous
Trade License Expiration
12/31/2020

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Generator,
Air Duct Cleaning,
Landscaping,
Home Security Systems,
Phone Wiring,
Plumbing,
Water Heaters

FAQ

Jameson Electric, Heating & Air is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Jameson Electric, Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jameson Electric, Heating & Air does not offer free project estimates.
Yes, Jameson Electric, Heating & Air offers eco-friendly accreditations.
No, Jameson Electric, Heating & Air does not offer a senior discount.
Yes, Jameson Electric, Heating & Air offers emergency services.
Yes, Jameson Electric, Heating & Air offers warranties.
Jameson Electric, Heating & Air offers the following services: Electrical, Heating, Air Conditioning, Generators, Hot Water Tanks and Tankless
We do not sell parts or do general plumbing

Contact information

1320 Military Rd, Kenmore, NY 14217

http://www.calljameson.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM