At Jameson Electric Heating & Air, we offer the Jameson Price Lock Guarantee. This means you always know how much the repair or installation will be BEFORE we do the work. Your call will always be answered by our live customer service rep. We offer complete safety checks of all your electrical, heating & air systems each time we visit your home. Our trucks are always in your area; 24/7 and every day of the year. We specialize in commercial and residential heating and air conditioning repair, service, and replacement, along with any unique electrical needs. We are open 24 hours a day, 7 days a week, 365 days a year. Serving the western NY areas, and proud to offer 100% satisfaction on our superior workmanship. Give us a call today, or visit our website at http://calljameson.com and let Jameson Electric Heating & Air give you the red carpet treatment.
Business highlights
21 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
Electrical, Heating, Air Conditioning, Generators, Hot Water Tanks and Tankless
The company came out on 1/29/2014, We were told that we needed a pump and valve changed for $217.40. Called the company back and complained about the price. They sent someone else out on 2/27/2014, they said something, but we were told it could not be fixed until the temperature outside was above freezing. Needed to turn off the boiler and drain it before fixing it. They did not check the thermostat as requested! Heat was being pumped upstairs, but not downstairs. Two days later a pipe froze causing extensive damage. Called another company and was told that the work could have been done without turning off the boiler. Also, the thermostat downstairs was broke!
Description of Work: 1/29 & 2/27/2014: Little heat downstairs, have a boiler with 2 thermostats, one up & one down. Did not check the down stairs thermostat although it was requested. The upstairs heated fine.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$217
Response from Jameson Electric, Heating & Air
Our notes for this service call indicate that indeed both thermostats were checked and both were fully operational. Because the circulating pump was bad we recommended a replacement. In order to replace a circulating pump you MUST shut down the boiler especially since there were no zone valves to isolate the repair to the area that needed repair. The reason we recommend waiting until warmer weather is because with the heat off the customer runs the risk of freezing pipes. Our price to replace the circulating pump includes adding zone valves before and after the pump so future repairs can be done without shutting down the entire system. We are certainly sorry that the damage occurred to our customer's property following this call, but it was out of our control at that point since the customer refused the repair.
Katherine B.
08/2014
4.0
electrician
+ -1 more
It was okay. The estimate was $17000. It was something really high. They were okay. They came in to be professional.
Description of Work: They came for an estimate for the whole electrical work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Response from Jameson Electric, Heating & Air
This was a large two family residence with two completely new electrical services. These projects are normally priced in this range due to the nature of the work, the technical skill required and the materials. Always disappointed when we cannot help with a job like this because our work is exceptional and everything done to code.
Germain L.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
It took a little longer to complete the installation than they originally estimated, but it was done within a reasonable time. There was also a question about the final price but after a conversation with the office administrator it was worked out satisfactorily.
Description of Work: Installed gas furnace and central air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Response from Jameson Electric, Heating & Air
Thank you for the wonderful grades! We apologize for the mix-up on the price. Thank you for the opportunity.
Michael M.
06/2014
2.0
electrician
+ -1 more
Not well.
Description of Work: I have used Jameson in the past for 3 jobs and the service was professional and courteous . My last service call left me very dissatisfied. A tech that was new to me arrived to replace a gas valve on my pool heater. The heater was fairly new, 4-5 years old, and I had paid $1700 approx. for it. The tech wanted $750-780 to replace one valve! The price shocked me and I asked what could possibly justify the price. The reply was "that's the book price for the repair." Jameson never used this auto dealer tactic in the past and I was fairly offended. I declined the service
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Electric, Heating & Air
We never like to hear that we cannot make a customer happy. This repair was unique in that the part had to be special ordered and we had to make a return visit to complete the repair. The part for that system was quite expensive. We have given this customer Angie's List Big Deal discounts in the past and even made a courtesy visit to his home to check on his Generator while he was out of town during the winter. This was the first job that was quoted full price and very indicative of the work that was necessary to make the repair.
Jon F.
06/2014
5.0
electrician, heating & air conditioning/hvac
+ 0 more
There was no fee for the estimate but I did not get the service because it cost too much. They were at a home show and I talked to three firms and had them come out and give me some estimates on the mini-split and they're all too expensive. They were pleasant enough and they followed up, which was always nice. They were very effective. I probably would not use them again because they're too far for regular heating maintenance and they're way too expensive.
Description of Work: I got a quote from them for a mini-split air conditioning system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Response from Jameson Electric, Heating & Air
We certainly know that we are not the cheapest service company in the area, but we feel the value we give for the work we do is exceptional. So sorry that we could not accommodate this customer.
Thomas L.
06/2014
5.0
electrician
+ -1 more
Neat, professional job by experienced installer. On time
Description of Work: installed new latest model aprilaire furnace humidifier. Installer was neat, professional and experienced. A problem arose later when the ac kicked on with the humidifier at 4am. My son noticed while taking the dog out at this ungodly hour. Jameson responded to our phone call and fixed the problem - crossed bare wire traced to earlier thermostat installation. It took a while to find it. Deal was found on Angies List for a price about half.. The humidifier has been a big help in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from Jameson Electric, Heating & Air
Thank you for the great grades! Happy to help. Whole house humidifiers are a great addition.
Michael D.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
It turned out good. They're prompt and courteous. They're efficient.
Description of Work: I used a big deal purchase for Jameson Electric, Heating & Air. It was $79 for a furnace tune-up and new filter. It also included a wireless carbon monoxide detector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Jameson Electric, Heating & Air
Thank you for the great review! Happy to help, of course!
Matthew B.
04/2014
5.0
electrician
+ -1 more
They were prompt, and did exactly what I requested in short order. They even answered some burning electrical questions I had!
Description of Work: they installed an outside electrical box so I could plug in my Christmas lights!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Response from Jameson Electric, Heating & Air
I personally like the outdoor light outlet. It helps so much if you are one to decorate outside. Thank you for the "A's"
Michele P.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
My experience was good. I felt the price was good for the service. They showed up on time and there was one technician here doing the work. It took about three hours to install everything.
Description of Work: I purchased the big deal for $349 for a Whole-House Humidifier Installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from Jameson Electric, Heating & Air
The whole house humidifier is a nice addition to your heating system. Glad we could help.
Brian S.
04/2014
5.0
electrician
+ -1 more
everything went as planned. Worker arrived at designated time and finished at time stated. System was explained and shown how to work, change filter, etc.
Description of Work: install whole house humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from Jameson Electric, Heating & Air
Glad we could help in a timely manner. Thank you!
Lisa J.
03/2014
5.0
electrician, heating & air conditioning/hvac
+ 0 more
Within minutes of buying the deal an appointment was set for later that week to have the humidifier installed. We have only lived in this house since July 2013 and needed the humidity. The one that was installed was old and inoperative. Jameson did a great job installing a new one and all went well. A couple of months later the motor went out on our 20 yr old furnace and we used Jameson again to install a new furnace and a new thermostat for a great price. They made sure we were aware of the rebate offered by the gas company and helped fill out the paperwork. They also had to reset the venting because it was pitched improperly and water was collecting in the pipes. A couple of days after installation we realized, at 9:30 pm, that the furnace wasn't working. We called Jameson and someone was there to fix it by 10:30 p.m. The issue was a manufacturer part defect that they replaced and it's been working great ever since. Jameson Electric is very responsive and very professional. Our air conditioner is also 20 years old and will need to be replaced soon. Jameson Electric will be the first place we will call when that happens!
Description of Work: We bought the Angie's List deal for a whole house humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from Jameson Electric, Heating & Air
Thank you for your kind words. I passed along your thoughts to our Heating team.
VICTORIA C.
03/2014
2.0
electrician
+ -1 more
Scheduling was easy and he was on time, however, I would not hire them again. I think they are overpriced and the electrician did not do what I had asked him to do. I did not really like that. He wasted a lot of time tracing my electrical system which I did not need and I ended up paying for the extra hour for it.
Description of Work: I purchased the big deal for $111 for 2 Hours of Electrical Labor. He re-wired a ceiling fan in the master bedroom and traced some wires. I did have to pay for extra time which I was not anticipating.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$211
Response from Jameson Electric, Heating & Air
So sorry we couldn't meet your expectations. It is certainly not our practice to "milk" the job so we can add additional costs to the job. Tracing circuits is critical to any electrical installation because our techs simply cannot work on live wiring except in absolute need-to cases.
Kim D.
03/2014
5.0
electrician
+ -1 more
On time arrival, scheduled around other outside work, done quickly. Nice guy! Great company!
Description of Work: Installed outside electric box as promised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Jameson Electric, Heating & Air
Thank you for allowing us the pleasure to serve you.
Lucy E.
02/2014
5.0
electrician
+ -1 more
The electrician went to the basement to run a wire up and outside, drilling through a brick outside wall, to complete the work. He did a very good job and cleaned up afterwards. This was an Angie's List Big Deal, so it was great to get this done, as I needed this for a long time.
Description of Work: Installed an outside electrical outlet with a cover and reset.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Jameson Electric, Heating & Air
Having an outdoor outlet is huge! Having one installed professionally and safely is even better! Thank you for the job.
Barbara F.
02/2014
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
The 2 guys replacing the furnace were great - neat, timely, professional. The duct cleaner guy made a mess.
Description of Work: Replaced furnace Cleaned ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Jameson Electric, Heating & Air
I was able to speak with this customer directly and discovered our tech did not wear his shoe covers after arriving. He saw that the crew that preceded him to the job had already laid down carpet and floor runners so he failed to take the necessary measures to keep the floor clean where he was working. We addressed the issue with our tech.
LORI M.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service. Technicians were professional, courteous, respectful, and neat. Office staff was professional. Service timely - within 10 days of initial contact.
Description of Work: Whole house generator installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Response from Jameson Electric, Heating & Air
Installing Generators is rewarding for the techs because they know they are providing backup security for our customers' electrical needs. Thank you for your kind words. I will let our techs know you were happy.
Robin K.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Installer was professional, efficient and personable.
Description of Work: Installed a whole house humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Jameson Electric, Heating & Air
Thank you for your review. I will let our technician know.
Sandra B.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were very helpful when servicing my furnace. I ended up signing up for a monthly deal they have going on that will save me money in the long run.
Description of Work: servicing my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Jameson Electric, Heating & Air
Great to be able to help. We know you will find the Service Partner plan a great purchase.
edward W.
01/2014
5.0
electrician
+ -1 more
technician showed up when promised ,did all the work promised , was friendly and professional . g as he was there most of the day we forgot he was there at times we lost no services to rest of the house while he was working. we eexpected no power at times in regards to items like tv and computer.
Description of Work: ran 6 new basement lights,covered 2 junction boxes,removed old wiring that was not being used,ran additional circuits in basement and first floor also ran separate circuit for dehumidifier.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,561
Response from Jameson Electric, Heating & Air
Thank you for the positive review. So glad we could help with some new lighting.
Peter E.
01/2014
5.0
electrician
+ -1 more
I purchased the whole house humidifier deal from Angie's List for $349. Bob showed up, on time, to do the installation. He went down in my basement to the furnace and everything looked fine. Then Bob realized that I did not have central air or a nearby drain for water from the system. He came up and told me that it would be $400 to run the pipe to my sewer outlet. Bummer. There went the deal. Or so I thought. Bob called the manager. The manager told Bob to go ahead and install the additional pipe at no charge. Sweet! Kudos to management! Kudos to Bob for calling! Two hours later, I had the humidifier installed and Bob walked me through its use. Simple to use, incidentally, and my girlfriend and I are much happier giving each other fewer static shocks. I used Jameson before, got the two-hours of electrical work for a serious discount, and I was quite pleased. I am again quite pleased. Someday I will have to pay these guys full price for something... Upshot is that I would recommend Jameson to anyone who needs electrical or heating/cooling work done.
Description of Work: Installed whole house humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from Jameson Electric, Heating & Air
Thank you for your kind words! I passed this review on to our manager! A total win win.
Thomas G.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Technician was professional and Jameson Electrical honored rebate for humidifier, which was a reflection of their integrity.
Description of Work: Yearly furnace inspection and installed a house humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Jameson Electric, Heating & Air
Glad you could get that work done. You should enjoy the added benefit of a whole house humidifier.
Ralph W.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
The 30 year old furnace gave up the ghost on Sunday. I called two so-called 24-7 businesses, and only Jameson responded. This is the second time we've used their services. A service guy was at our house within two hours. The repair would have been pricey, so we decided to bite the bullet and get a new, far more efficient furnace. Luckily, we were in a short warm (ish) weather period, so the house didn't get too cold, and we have a gas fireplace and space heaters, so we were okay for a couple days. The installers showed up on time and did the job efficiently and courteously. We had two small issues. First, they installed a new thermostat that was much smaller than the original (and no better). It left a big, old paint gash around it and looked cheap. My wife suggested they could do better, do the installer headed out to see what he could do. He came back with a bigger, better, lighted Aprilaire model that is easy to program and looks great. Maybe Jameson should lead with the better thermostat. The cleanup was thorough, the high efficiency furnace worked great, and the guys left. Two hours later I was returning from running errands, and I got out of my car (on the curb) heard a loud alarm. I went into the house and down the basement where the hardwired smoke and carbon monoxide alarm was going off and a woman's voice chanted "Warning! Carbon monoxide danger!" (Think Lost in Space). I got a fan going, opened the door to the outside, and called Jameson. The service guy said he'd be back within 2 hours. In the meantime, two of Buffalo's finest showed up. One was in the basement, and the other popped her head into the kitchen to see if we were being robbed. The tech finally showed, fixed the problem (a faulty alarm) and hung around for a couple hours to make sure everything was okay. He left but came back with a plug in carbon monoxide detector for our peace of mind. As he was getting into his car, this alarm went off He had neglected to mention that it was on and needed to be plugged in or it would start beeping. We have a new furnace. We've stayed warm throughout the arctic vortex, and in spite of a few minor headaches, Jameson was great.
Description of Work: Jameson removed our failed 30 year old furnace and installed a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Jameson Electric, Heating & Air
Thank you so much for your great review! We especially love the fact that we were able to service you a second time. Glad we could help. Sorry about the CO problem - it is not unusual for the detector to go off after a new install as the furnace burns off some of the oils on the metal surfaces.
Edmund R.
01/2014
5.0
electrician
+ -1 more
Problem was quickly traced to a blown circuit breaker. Overall speed and quality of service and parts replacement was excellent.
Description of Work: Service call for failed electricity in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Jameson Electric, Heating & Air
Happy to be able to help get you powered up!
Shui C (Dolly) L.
01/2014
5.0
electrician, landscaping, lighting
+ 1 more
they were punctual and professional. A bit pricey, but i guess thats the trade off for professional work.
Description of Work: install motion lights for outside and inside hallway
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Jameson Electric, Heating & Air
So glad to be able to help. We try to keep our prices competitive and provide superior value for your dollar.
Maribeth B.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
The worker was on time and very courteous and professional. This is the first time we have used Jameson Electric and will definitely use them again and refer them to friends and family. We are very happy with the service performed.
Description of Work: Installed a humidifer on our furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$391
Response from Jameson Electric, Heating & Air
Glad we could help. You will enjoy the comfort the new humidifier brings you.
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*Contact business to see additional licenses.
Service Categories
Electrical,
Heating and Air Conditioning,
Lighting,
Ceiling Fans,
Generator,
Air Duct Cleaning,
Landscaping,
Home Security Systems,
Phone Wiring,
Plumbing,
Water Heaters
FAQ
Jameson Electric, Heating & Air is currently rated 4.6 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Jameson Electric, Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Jameson Electric, Heating & Air does not offer free project estimates.
Yes, Jameson Electric, Heating & Air offers eco-friendly accreditations.
No, Jameson Electric, Heating & Air does not offer a senior discount.
Yes, Jameson Electric, Heating & Air offers emergency services.
Yes, Jameson Electric, Heating & Air offers warranties.
Jameson Electric, Heating & Air offers the following services: Electrical, Heating, Air Conditioning, Generators, Hot Water Tanks and Tankless