Dundee Plumbing & Heating

Dundee was excellent in every way and went above and beyond my expectations. Ian Mengler was a pleasure to talk to who understood exactly what I was talking about and who answered every question of mine completely and thoroughly. The crew was very nice and respectful and the job was so great that my house now gets heated even more thoroughly and efficiently, especially where I had baseboard heating in the extension. Also must note that they left the basement very neat and clean after completion of the job. I would give them an A++ rating if possible.

Lousy, in my opinion. This work was done back in 2012. I had a new Weil McLain boiler installed by Dundee. I thought Ian was unfriendly, unresponsive. He only came back ONCE - the following year - to skim the boiler. After that, nothing, and he did not want to come at all. I called and called for routine maintenance, which meant skimming the boiler pre-season. He did not come back again, and ignored my calls. I had reservations about using this company from the start based upon my instant dislike of Ian (who never remembered my name and kept calling me "ma'am"). I went with them based upon all the A reviews. We also called Dundee back because of a problem we were having with fumes backdrafting into the house. Ian blamed it on the chimney. It was actually both a chimney AND boiler problem. So when we had the boiler skimmed the second year, we went with a different plumber. Recently in 2017 we had a major repair and it was an emergency. We suddenly had no heat. An internal part failed - the Honeywell 24 volt gas valve. What a Honeywell part doing is doing in a Weil-McLain boiler, I'll never know. That aside, the part failed after only having this new boiler for four years. We certainly were not going to call Dundee since we didn't like them. We got another plumber (not through Angie's List - there was no time since it was an emergency.) They were very good and I will write a separate review. They sent two men who came and evaluated the boiler. The part was not stocked at the local plumbing supply store, and they had to go to a different part of Brooklyn to get the part. The repair was expensive for labor and the part. Weil-McLain would not cover cost for the repair, telling us the part was not covered after one year. Nice. I guess I am toasty since the part was replaced. But it did cost me a nice sum. Live and learn.

The plumbers came on time and finished all the work in one day. All debris was taken away. There was a slight issue with the shower. I reported it. They came the next day before 9am to address the problem. These guys are great and I totally recommend them.

I dealt with both brothers Bobby and Ian. They were both very responsive and professional. They replaced my water heater, which took less than 2 hours and removed my old water heater. Job went pretty smoothly.

The inspection is very fast, takes a few minutes.

They are excellent! They come no matter when you call and they really go out of their way to resolve issues. They are very knowledgeable in their field and have very reasonable prices. I wouldn't think of going to anyone else and I've already recommended them to my friends and family. They are just that good!

They're very very good, I'm very happy with them. Very reliable, very professional and very capable. I've been using them for thirty, forty years.

Robert was punctual and professional -- he replaced a faulty gasket and fixed the issue. It was simple and painless.

these guys are the best and very professional and courteous! we welcome them into our home each time. we highly recommend

Excellent. Arrived on time. Worked quickly. And best of all, clearly explained the problem and how we can prevent it in the future.

He was in and out in half an hour, and I thought the price was great! Everything is working fine!

Awesome. Quick to respond and fix. The water heater went bonkers and started making a tremendous amount of noise. Dundee responded in 45 minutes, identified the problem (ruptured hose) and fixed it in 30 minutes. Bobby, the technician, was professional and knowledgeable. I would hire again without hesitation.

We did call them from Angie's List, they came out, and did good.

Great. Fast service, very likable people, honest, fair priced

Dundee's workers Matt and John did excellent work. They were able to install the new water heater on the same day as I called, and the quality of the work was excellent.

Had work done which required the radiators being disconnected. One radiator valve did not shut off the steam when shut. Dundee came and replaced the 3 radiator valves, making sure the radiators would line up correctly when reconnected,

Excellent, job. I had already identified the problem but Dundee got right to work and completed the job quickly and proficiently, including excellent clean up.

We had no idea we had a leak under our kitchen sink until we found water coming up from our floor tiles, dislodging them. (We will have to do a second job for that!) Called Dundee and they answered immediately. Receptionist said I would get a call back within 2 hours. I got the call 30 minutes later and they gave me a 3 hour window. Ian came right about the midway mark time wise. He was friendly, professional and overall nice. I could not have asked for better.

Excellent!--The firm is owned by two brothers who were on site during the 6-person all-day conversion. The quality of the new installed furnace and hot water heater was top-notch. The contract included a thorough chimney cleaning. Dundee also managed to thread the new gas line through a very complex drop ceiling with many obstacles.We were very impressed with their professionalism (as licensed master plumbers) and the hard work of their dedicated installation team. The firm took care of all the many permits and inspections required in New York City and from Con Ed (for gas conversion rebates). The contractor they recommended for abandonment of our existing in-ground oil tank was also top-notch and very professional. In addition their estimate came in below what other contractors in the area would have charged us.

They are not only the fastest but also the most economical plumber I have worked with!

My boiler wouldn't start due to a defective Pilot assembly. I called Dundee Plumbing and they came out right away to fix the boiler and install a new Pilot. The plumber was prompt, courteous, and professional. Would use again.

My boiler stopped working due to a broken circulator pump so I called Dundee Plumbing. Sunney came out right away and installed a new circulator pump and replaced a 1/2 inch feed valve that was leaking water. He was prompt, courteous, and very professional. Would highly recommend.

Went very well appreciate the great work they came fixed the issue with no problem

Had plumbers out two times in the last three weeks. In both incidents they were punctual, courteous and efficient. I would highly recommend this company

The guys at Dundee Plumbing were pleasant, efficient and knowledgeable. They gave me a competitive price on the job and even gave me a nice discount for being an Angie's List member. The quote they gave me covered everything to be done and there were no surprises. They even accommodated a situation where my house didn't have hot water and moved part of the job ahead so we didn't go without hot water for too long. They were very professional for every step of the job. I highly recommend them.