Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Dundee Plumbing & Heating

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Top performing contractor for Con Edison's heating rebates. Award winning. Additional contact name - Ian Mengler.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, RPZ testing, gas boiler repairs, new boilers, gas water heaters, radiant heat, violation removal, repair & installations.

Services we don't offer

HVAC

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8225 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
1%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 225 reviews

Steven C.
08/2013
5.0
plumbing
  + -1 more
I've used them a half-dozen times, and they are the best. They come out right away, always do a good job, and are just wonderful people. Their workers are honest, helpful, and have great integrity. I can always count on them.
Description of Work: They replaced some sink hardware in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary K.
07/2013
5.0
gas leak repair
  + -1 more
I was very pleased. They came quickly, did great work, and were very courteous.
Description of Work: There was a gas leak and I wasn’t sure where the smell was coming from. I had gone through a series of different people and then ended up having to call a plumber. It was a pipe connecting the gas line to my stove and it had a leak that they repaired. They replaced the hose and made sure everything was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156.78

Kate H.
07/2013
5.0
plumbing
  + -1 more
Punctual, friendly. Required two visits.
Description of Work: Diagnosed the problem. Advised purchase of hardware. Installed new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Trevor B.
07/2013
5.0
plumbing
  + -1 more
Everything was according to my expectations.
Description of Work: I have used Dundee Plumbing & Heating. They connected a gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gianna N.
07/2013
5.0
plumbing
  + -1 more
The owner came to check what needed to be done and I liked the way he tried to figure out how to do the least damage to the finished basement. He e-mailed the paperwork (estimate) within a couple of days. I sent in the deposit and we set up an appointment for the following Monday. Two young men came on time and finished the job in one day. They were very efficient, very clean, and very respectful of my property. All the questions I had were answered in details and with knowledge.
Description of Work: They replaced more than 60 feet of the heat return pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

David S.
07/2013
5.0
plumbing
  + -1 more
CAME ,SAW WHAT WE NEEDED WENT TO WAREHOUSE CAME BACK IN A HOUR AND INSTALLED .. AMAZING ADD ON WHEN REMOVING OLD TANK ASKED FOR CLEANER AND PAPER TOWELS AND CLEANED BEHIND TANK AREA SAYING ONLY TIME TO DO IT .... THOUGHT THAT WAS NICELY OUTSIDE THE BOX , DIDN'T EXPECT IT ...
Description of Work: REPLACE TOILET TANK WITH HIGH PRESSUE FLUSH

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

first L.
06/2013
5.0
appliance repair, plumbing
  + 0 more
We were remodeling our kitchen and needed a plumber to uninstall the faucet, sink, dishwasher, and stove before demolition. Then we needed him to come back at the end of the remodel and reinstall everything. For both visits, we had two different pairs of guys come in. All four were professional, knew what they were doing, and had the necessary pipe fittings for our new sink. The process of uninstalling and then reinstalling everything went smoothly.
Description of Work: uninstall the faucet, sink, dishwasher, and stove. then reinstall everything after kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$506

Ealia L.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Dundee Plumbing & Heating were very goof. I was very happy with them. I and my friend both used him. They came in, they were on time, they wrote specifically what was included in the contract and I like that. They wrote down and included a lot. They included the chimney guy to come in and clean the chimney. They came in and they took care of the asbestos, they told me what I would need. I haven't had any problems. He came in and said it would take one day, they had someone come and took out whole water heater and the oil tank because I had big ones from way back, they installed it and they work. It was very good. They cleaned up after themselves and they were on time. I recommended him to a neighbor down the street. They took credit cards which was good. I called four plumbers and he was inline with what the other plumbers have said only he included more. I am going to use him again and luckily they weren't too far.
Description of Work: They converted oil to gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

maggie M.
06/2013
1.0
plumbing
  + -1 more
I thought it was very unprofessional of them. I think they should have at least called back and said that they were to busy and could handle my situation. I would have respected them if they did that but they didn't. I find it very rude and very unprofessional.
Description of Work: I called them to get a plumber to lift a violation. When I called, I spoke with the secretary and explained my situation. She said said she would have someone call her back. No one ever called me back. I waited two day and never got a call back.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Dundee Plumbing & Heating
[member name removed],I am sorry if you did call us and recieved no reply.Looking at our call records, I have no record of anyone calling with either your last name or address concerning an estimate for the months of April, May and June. Do you happen to remember to whom you spoke with? I do apoligize if this is what truly happened as we try to return clients phone calls as quickly as possible.

Jairo Y.
05/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything went very well. Ian came early in the morning and I was able to leave him to do his job. He gave me a call when everything was completed. I did not have to stick around all day for hours. Afterward, he explained everything he did and I felt very comfortable. I have had other people who have done heating work for me in the past, but in this case, I wanted to make sure the job was done right. I wanted someone professional and this was not the time to cut corners. I feel I made the right decision and will definitely consider Dundee Plumbing in the future for any big jobs. Ian also went out of his way for me. Before the boiler could be supplied, I had to wait about 2 weeks due to the shortage from Hurricane Sandy. In that time, I had a motor fail for one of the heaters. I described the issue of the failed motor over the phone and Ian immediately knew what the issue was, told me he would take care of it, and did not charge me for it. He went beyond what was required of him and I appreciate it.
Description of Work: Replace with a brand new boiler.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

MARILYN G.
05/2013
5.0
plumbing
  + -1 more
I have used them multiple times and the last time I used them, the price seemed to be high. They got the job done and I would call them again. They were reliable and came when they needed to.
Description of Work: They repaired our boiler, cleared a drain in the shower and checked the basement plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irene A.
04/2013
5.0
plumbing
  + -1 more
Everything was excellent! They are courteous and consistent. I had been using another plumber for 15 years, but this time they sent out a guy who couldn't find nor fix the leak for SEVERAL weeks. Every time he came out, he had another story. I got sick of waiting around so that is why I looked into another plumber on The List and ended up using Dundee. I went to Dundees office to speak with them and let them know about the plumbing issues I was having. I also made sure that they would travel out to where my rental property was. They compose themselves and operate with the highest of integrity. They came out to the house and repaired the leak in a timely manner. Absolutely fantastic work! They had to send a tile guy in to replace the tiles that had been damaged on the walls as well. Dundee even called me when the job was done to give me a detailed report of everything that was done and exactly what the problem was. I have recommended them to several neighbors.
Description of Work: I hired Dundee to fix a leak in my plumbing at a rental I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Lincoln L.
04/2013
5.0
plumbing
  + -1 more
Great crew very organize clean up all mess and make sure everything is in full working order and the supervisor even test out the job that was perform on the property to make sure I am fully satisfy
Description of Work: Service was not perform as yet due to tenants but they will be back to perform the services but what I like most of all the supervisor explain everything that will be done and what I need to do to make sure everything is in place for the work to perform in a timely manner. I will recommend this COMPANY to friends and family and even co workers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sean G.
03/2013
5.0
plumbing
  + -1 more
They were in and out in no time. They did a good job and the price was much less than I thought it was going to be. I would recommend them easily. All I wanted was a new toilet and quickly, and that is what I got at a great price.
Description of Work: They removed an old toilet and replaced it with a new commode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle A.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
One night the loud banging coming from the radiators lasted all night long. We called Dundee the next day, and made an appointment for them to come and check the radiators out. They immediately saw that the boiler water pressure had been set too high and adjusted it - and with that THE BANGING STOPPED! On this appointment, they replaced the radiator valves to stop the leaking. From Joanne to Sunny and Vinny, Dundee exceeded our expectations and we're VERY VERY VERY happy with the work they did and how they did it. We will definitely, and always, call Dundee with any future plumbing and heating problems!
Description of Work: Replaced 1" radiator valves on 4 leaky radiators, that would start to bang VERY VERY VERY loudly when the furnace would come on and the steam would begin to rise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$458

Jeanette K.
02/2013
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
Overall all I wanted from them was an opinion and that is what I received.
Description of Work: I used them as a second opinion due to a problem with the heating. They bled the baseboard heating in a few of the apartments and said the system was put in incorrectly. If I wanted it repaired, their master plumber would have to come and assess the situation. Fortunately, I called the original contractor whose plumbers did the original work during a renovation and he was able to fix the problem at no expense to me. The heat works fine now; the thermostat had to be moved.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156.78

Catherine R.
01/2013
5.0
plumbing, water heater repair
  + 0 more
From start to finish the replacement of my hot water heater was an unexpected experience..The workers were on time, effiecient and answered all my questions satisfactorily.And they were gentlemen.Thank You Angies List
Description of Work: Replace hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

Denis B.
01/2013
5.0
plumbing
  + -1 more
It is one of my favorite companies; they are amazing. They are prompt and punctual both when the come and go. Next week they are going to install a water meter in a property I have; they are really good. Their prices are reasonable and they are clean and nice. They cleaned up well afterwards and I did not have to clean anything after they left; they took care of everything. They are very cultured and polite; one serviceman was training another one while they were here.
Description of Work: I used Dundee Plumbing & Heating to install my gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick L.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very clear of their availability and for the most part met the agreed upon scheduled appointment. We had previously had new radiators put in by another plumber and they were holding water and leaking. Dundee inspected job and had a definitive plan to address the issue. They told us they could not guarantee that pitching the ratiators up and shortening the piping would work, but there would be a good chance it would. They arranged the work in our tenants apartment without me having to be there and took care of the work in a few hours. I feel they were fair in the price and the radiators are working well now.
Description of Work: Radiator Issue
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Marie P.
01/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I contacted Dundee Plumbing on January 16, 2013 and they were able to send someone to my home the next day to repair the thermostat on my boiler. The technician, Anthony was punctual and professional. He took care of the problem in under an hour and explained his work and how to operate the new thermostat. He also explained that part of the problem was electrical and would have to be taken care of by an electrician. This was a very positive experience. We would use this company again.
Description of Work: Great Work
Rating CategoryRating out of 5
Yes, I recommend this pro
$272

constance P.
01/2013
5.0
plumbing
  + -1 more
Prompt service. Small mechanical parts needed replacement on the furnace and one radiator. Quick, clean job. Well done.
Description of Work: Maintenance repair on new furnace installed by Dundee 3 years ago.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carlos A.
01/2013
5.0
plumbing
  + -1 more
Highly satisfied with their service!
Description of Work: Ian has serviced my boilers twice and each time I have been impressed by his skill and integrity. The heat was not coming up to my apartment and he quickly, like in seconds, knew where the problem was on the boiler. He goes right to the root of the issue and is honest in telling you exactly what is wrong, even if it is a simple clogged pipe, as it was in this case. The price was reasonable and even took the time to look at a couple of radiators on the second floor that may have been creating noise on the pipes, without any additional cost. He is very courteous and respectful and would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

William S.
01/2013
5.0
plumbing, water heater repair
  + 0 more
They did great work, responsive, polite and couldn't of asked for a better experience. I would recommend them to anyone.
Description of Work: They replaced my water heater, repaired toilet and shut off my gas valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Michael L.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Dundee Plumbing & Heating did an excellent job on my conversion. They were on-time and extremely professional. They were very neat and cleaned up when the work was completed. I would definitely consider using them in the future if the need arises.
Description of Work: Converted my home heating system from oil to gas, including the installation of new gas pipes from my meter to my boiler room, and the replacement of my boiler with a new Weil McLain boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Alan Z.
12/2012
2.0
water heater repair
  + -1 more
This job was suppose to take 1 day. I was impressed after they finished the job in 5 hours. 3 hours later, the new boiler stopped working. This happened 3 more times. Robert came back 3 times in 3 days to fix the problem. So I didn't have hot water and heat for 4 days. I told one of the employees and Robert not to discard my old boiler since I already promised it to someone else, what happened? It was junked and I never saw it again! So my experience with Dundee wasn't a good one.
Description of Work: I hired Dundee to replace my gas boiler.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Dundee Plumbing & Heating
Member, concerning this job yes we installed your equipment in 5 hours and it was on contract there is no warranty on customers equipment.Im very sorry that there was a promblem ,the promblem was not due to our installation it was wit your supplied equipment.As you stated we had to return three times in three days we did not run away from the trouble with the boiler that you supplied.You would call our office and we responded to call.Unfortunatley with high efficiency equipment there is promblems getting the unit to perform with no trouble.In closing I just wanted to state that dundee responded to your calls and am sorry that you are not satisfied.Concerning old boiler you informed me after the boiler was gone that you wanted it it was never told to me before boiler was removed i did call removal company to try and get old unit back but they had already scrapped unit . Thank You Robert Mengler

Contact information

8018 Surrey Pl, Jamaica, NY 11432


Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Appliance Repair,
Drain Cleaning,
Electrical,
Chimney Sweep,
Gas Grills

FAQ

Dundee Plumbing & Heating is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

Dundee Plumbing & Heating accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Dundee Plumbing & Heating does not offer free project estimates.
No, Dundee Plumbing & Heating does not offer eco-friendly accreditations.
No, Dundee Plumbing & Heating does not offer a senior discount.
Yes, Dundee Plumbing & Heating offers emergency services.
Yes, Dundee Plumbing & Heating offers warranties.
Dundee Plumbing & Heating offers the following services: Plumbing, RPZ testing, gas boiler repairs, new boilers, gas water heaters, radiant heat, violation removal, repair & installations.
HVAC

Contact information

8018 Surrey Pl, Jamaica, NY 11432


Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed