Bath Planet of the Southern Tier

interior designer, home remodeling contractor, room remodeling

About us

BathPlanet of the Southern Tier of NY is your 1 stop shop for all your bathroom remodeling needs! We are locally owned and a family operated company that specializes in complete bath renovations, inside and outside of the wet area. We are factory trained and certified in design,sales, installation and service of BathPlanet, Lifetime Warranty on all products. WHAT WE SPECIALIZE IN: * Tub to shower conversions * Shower to tub conversions * Therapy jetted tubs * Tub liners * Custom walls and accessories * Shower doors, Trim kits * Tile floors, vanity sink, toilets, mirrors lights, * Plumbing, Electrical, paint, trim. * No job to big or small for consideration! FREE IN HOME DESIGN SERVICE: * Design the bathroom of your dreams at your kitchen table. (We bring the showroom to you!) * Build- A- Bath IPad design program to see what your project will look like. * Always no cost, no obligation...no pressure! E-Z PAY FINANCE OPTIONS * No Payments or interest for 18 Months

Business highlights

8 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.949 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 26-49 of 49 reviews

Ernie H.
05/2021
5.0
Kevin did an excellent job. He did his best to minimize the mess of tearing out an old shower unit and installing new. I was impressed with Kevinâ s attention to detail. Great job Kevin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Muhammad B.
05/2021
5.0
We had our bath tub replaced which was leaking down to 1st floor bathroom. The new Bath Plant NY Acrylic tub and walls are beautiful. Kevin, our installer did a great job with installation, he was very professional, tidy, clean, safety conscious, and on time. Thank you Kevin! And thank you Doug and Jim for all the arrangements and correspondence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,219

Pamela L.
05/2021
5.0
Dan Hubbell and Zach did an awesome job. We love the finished project. They kept us aware of progress throughout the job. Left work area clean each day. Great job. Doug Haufner was helpful throughout

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jef P.
04/2021
5.0
My new shower is amazing! It looks great, and the installation was quick. Additionally, everyone I've dealt with there has been nice, both Doug Haefner & Danny Medford.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Toni D.
03/2021
5.0
I am very pleased with my new Bath Planet Southern Tier NY walk in shower. My sales rep, Doug, walked me through the entire purchase with ease. Daniel and Zachary did a phenomenal job on the installation (in 2 days). Everyone was kind and courteous. The owner, Jim, stopped by during the installation to meet me and make sure I was happy with the progress. When I stopped by the office to look at the displays, Meagan, was kind and helpful. I had met with other companies prior to choosing to work with Bath Planet. I am happy that they are here to meet our bathroom remodeling needs. I highly recommend Bath Planet Southern Tier NY for all your remodeling needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,500

Janis C.
11/2020
5.0
Absolutely love our bathroom from the Bath Planet Southern Tier, Horseheads NY location . Have waited to post review in case there were any issues, but it's been 4 months & everything is great. Gabe, the installer, knows his stuff and did fantastic job. We had complete bathroom renovation and they installed our separately purchased sink, toilet, cabinet, mirror, towel rack, & fan in shower ceiling. Also put in new sheetrock & painted it. We went with Bath Planet because we really liked the material examples we were shown at consultation. It was the type of material we were interested in because tile really is a chore to keep nice. Our shower, shower floor, & bathroom flooring are SO easy to care for & are durable. Beyond happy with their service & product. Plan on using them for our tub replacement in our other bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert C.
03/2020
5.0
From coming to our home to show us what was available to checking on the finished bathroom we could not be more happy with a company. They customized everything to us and our needs and the workmanship is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Noel S.
12/2019
5.0
The folks at Bath Planet are the real deal. They didn't just sell us a product, but a philosophy that's honest and transparent. The service is fantastic, and the guys that did the work are amazing. Too many laborers are taken for granted; the guys who worked our project (complete bathroom renovation) are artists in their own right. I could gush all day about working with Bath Planet Southern Tier. To sum: this was the best experience we've had with a remodel. From start to finish the process was seamless and professional. We highly recommend, and we will most definitely use the BP team again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Vivian C.
12/2019
4.5
The guys were pleasant and nice people.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Robert C.
05/2019
5.0
Their work was top quality. Their staff was very friendly and knowlegable. I would call them again and recommend them to all.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Stephanie L L.
05/2019
5.0
Wide range of choices. Very professional, competent, detail oriented, and comprehensive. Have always done our own renovations so this was the first time we used professionals and were very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$15,000

Jeanne P.
04/2019
4.5
Guys were great, very helpful, nice, cleaned up everything ever night. Only one problem, they missed a 3 inch piece of floor molding, was told they would stop and install it, still waiting. Love my bathroom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norm J.
02/2019
5.0
Polite and cooperative folks who care about doing a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Julie B.
01/2019
5.0
We love our new shower! Our installer tech was Kevin. He did a great job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$64,000

William S.
11/2018
5.0
We were very impressed with Jim Bacon at our initial meeting and hired him then. The materials had to be special ordered for our project so the wait time was about 9 weeks, which was what had been promised. The installer,Kevin, was very professional, pleasant, and courteous. We were very happy with the job and are now enjoying our new shower! We will definitely use their service again!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$6,400

Jerome S.
09/2018
4.5
replace counter top and toilet. Had a slight delay because of a mis -interpretation of length. when the new counter top arrived it was installed properly. they decided they needed new piping and shut-off valves and went to the nearest store and purchased the correct parts. They were expert and worked as quickly and efficiently as possible. Very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,300

carol w.
08/2018
5.0
all of the five star reviews i've read are right on! i had a small old trailer bathroom and bath planet installer tech kevin transformed it into the most beautiful room i could have imagined.jim took his time explaning everything to me with no pressure. i am having them come back to do another job for me. Call Jim to get the job done right! you wont regret it.THANKS AGAIN to JIM&KEVIN.sincerely,carol w

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia T.
08/2018
5.0
My installer technician was Kevin. He was personable, professional, eager to explain a process or procedure, patient, meticulous, helped me make choices about positioning, offered good suggestions by asking questions for me to consider, etc.,and such a hard worker! Jim Bacon was quick to respond to my many questions, patient, considerate, knowledgable, honest, professional. A great experience. My one big gripe is that it took so long to get on their schedule. BUT.. that was because they are so popular. Busy. And sought after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene V.
07/2018
4.0
When hiring any contractor in spring you really need to plan months in advance because they all get really busy.

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Peter S.
05/2018
5.0
Jim, Kevin and Rick were a pleasure to deal with. They were very prompt and gave us a daily break down of the whole job for our bathroom reconstruction. We are having them come back to put a 1/2 bath in for us. Thanks again, Pete and Laurie

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy W.
04/2018
3.5
No Comment

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Gail W.
03/2018
5.0
I have not had the work done yet but if the crew is anything like Jim, I know I will be very pleased. There was no pressure to make a decision right away, he answered all the questions I had, initial presentation was great and I know that what I am getting for the money will be well spent. Lifetime guarantee! No one else offers that'!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,366

Tim P.
05/2017
5.0
Very happy with them! Really liked the crew, they were professional, courteous, and worked clean. Most important was that they showed up on time, did what they said they were going to do, and finished on time. I am happy to recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike or Jenny H.
05/2017
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

1924 Grand Central Ave, Horseheads, NY 14845

http://www.bathplanetsoutherntier.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

interior designer,
home remodeling contractor,
room remodeling

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Bath Planet of the Southern Tier accepts the following forms of payment: CreditCard
Yes, Bath Planet of the Southern Tier offers free project estimates.
No, Bath Planet of the Southern Tier does not offer eco-friendly accreditations.
No, Bath Planet of the Southern Tier does not offer a senior discount.
No, Bath Planet of the Southern Tier does not offer emergency services.
Yes, Bath Planet of the Southern Tier offers warranties.

Contact information

1924 Grand Central Ave, Horseheads, NY 14845

http://www.bathplanetsoutherntier.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed