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The Carpet Cleaning Guy

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

You can rely on The Carpet Cleaning Guy to safely and effectively care for your: carpets, oriental rugs, fine upholstered furniture, draperies and window treatments, ceramic & porcelain tiles, natural stone, and wood floors. We also offer pet odor control and allergy relief services as well as disaster clean up for floods, sewer backups and mold infestations. We service both residential and commercial clients. We offer a full line of Green Cleaning Systems. Additional Email: ksanpedro@thecarpetcleaningguy.com

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, rug & mattress cleaning. Carpet sales, installation & repair. Tile & grout cleaning & sealing. Stone cleaning & sealing. Deodorizing & allergen control. Air duct and dryer duct cleaning.

Services we don't offer

Window cleaning.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 170 reviews

David G.
05/2014
5.0
carpet cleaners
  + -1 more
It went really. He went above and beyond.
Description of Work: He cleaned two rug plus a stair case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Deborah Y.
05/2014
5.0
carpet cleaners
  + -1 more
The team showed up on time and explained everything they were doing and asked for any input we might have. They were professional and polite. They went out of their way to make sure the job was done correctly, including one team member on his hands and knees cleaning a large stain in the spare bedroom. After they finished they took me through each room for inspection and cleaned out their equipment within minutes after my approval. I would definitely call them again. In fact we are planning to have them back in the fall.
Description of Work: Cleaned carpets in living room. Dining room. And bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Carpet Cleaning Guy
Thank you [member name removed]! It was a pleasure to do business with you and look forward to hearing from you again. Thank you for taking the time to write a review, we appreciate it.

Cynthia C.
04/2014
5.0
carpet cleaners
  + -1 more
I have dogs, so the carpets are not as bright as they should be. The process took 2 hours, but the carpets are almost as good as new.
Description of Work: I had Carpet Cleaning Guy clean my light-colored carpets in my downstairs den, staircase, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John M.
04/2014
5.0
carpet cleaners
  + -1 more
Our experience with The Carpet Cleaning Guy was terrific. The crew showed up right on time and put out drop cloths to protect our house as they worked. We had a lot of carpet and tile/grout which was dirty and dull in trafficked areas and at entrances and the dog's door and eating area. They worked hard and when The Carpet Cleaning Guy crew was done it all came out like new. The kitchen and laundry/mud room is a varied texture and color tile that needed deep cleaning and has 1/2" wide white grout. We were surprised how much dirt the cleaning solutions and scrubbing machines brought out. Then the steam machine sucked up all the dirty water and cleaned the tile to its beautiful new condition and the grout back to super white. They also worked h****** the carpets and got all the dirt, oil and even rust out and it looks great.
Description of Work: Cleaned 6 rooms carpet and cleaned, steamed and sealed a large amount of grout and ceramic tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from The Carpet Cleaning Guy
Hi [member name removed], I am glad everything came out great and all went well. Thank you for taking the time to give us your testimonial it is very much appreciated. Thank you again.

Elizabeth K.
02/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
He worked quietly, efficiently, and got the carpets spotless.
Description of Work: Cleaned my wall-to-wall carpeting in three rooms plus a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you [member name removed] !!!

William H.
02/2014
5.0
carpet cleaners
  + -1 more
I postponed 2 times due to snow storms and Kenny fit me in to his busy schedule.Very pleased!
Description of Work: Cleaned and sanitized 2 rooms and hall of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Carpet Cleaning Guy
Thank you so much for taking your time to write such nice things ;))

brian B.
01/2014
5.0
carpet cleaners
  + -1 more
did a graeat job and didn't try to sell all bs extras.
Description of Work: cleaned and vacuumed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from The Carpet Cleaning Guy
Thank you (member name)!!!

SUZANE O.
12/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
they explained process, reassured me that rugs would be thoroughly cleaned and rinsed of soap because of truck pressure of water (as opposed to in house hook up to taps). Rugs came out beautiful.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Patricia D.
10/2013
5.0
upholstery cleaning
  + -1 more
They did a very good job. This was my first time using their service and we were very pleased. At first they gave us a price that was higher then we wanted to pay. I asked if they could clean just sections of the couch and they were fine with it. When I called to schedule the appointment they were able to perform the service the next day. They completed the upholstery cleaning in an hour.
Description of Work: They cleaned the upholstery of my couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara S.
10/2013
5.0
carpet cleaners
  + -1 more
They did an excellent job. I was very pleased with them. They arrived on time and were right on the money.
Description of Work: They steamed the carpets in my living room, dining room, stairs, upstairs landing and play room. They also took out spots from my dogs. The spots came out really well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry S.
10/2013
4.0
carpet installation
  + -1 more
They did a very good job. I plan on calling them again.
Description of Work: They cleaned my carpets in my two story house and the stairs going up to the bedrooms.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Darrin L.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything turned out fine. I liked that they vacuumed before they cleaned the carpets. I had to call him back because there was a line in the carpet. They were responsive and came back out and fixed the line with no additional cost. Scheduling with them went perfectly. They wore booties in my home and were very professional.
Description of Work: I had the carpets cleaned in the basement and they also cleaned a couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

K J.
09/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They lived up to their reputation. The reviews here were 100% accurate and we are very satisfied with the results. From my initial call to setup the appointment they were professional, knowledgeable and did a great job. We initially contacted Ken was to do a cleaning of the carpet in the basement of our new home prior to move-in. Ken & Max showed up on time and did a great job. We were so impressed that we had them come back a few days later to stream clean all the title in the house. There is nothing like stream cleaning the previous owners dirt out before you move-in. I would definitely use them again and would highly recommend them.
Description of Work: Stream cleaned carpet (1000 sq ft) Stream cleaned title (500sq ft)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from The Carpet Cleaning Guy
Thank you so much for taking the time. Good luck with your new home. ;)

erica R.
07/2013
5.0
carpet cleaners
  + -1 more
Ken was excellent! He came the first morning I called him, I was at work and Ken coordinated a time to meet my mom at my house. He went above and beyond to resolve my flood damage. He called and came to my house several times to check on the progress and rotate the fans. I highly recommend him and will recommend him to my design clients as well!!
Description of Work: After having a flood in my just finished basement, Ken came and moved my furniture out, and ripped out my brand new carpet. He set up several commercial fans and dehumidifiers to dry out the padding and rug and sanitized everything. Several days later, he came back to reinstall my rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Stacey P.
06/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
I bought my daughter a 2005 Jeep Liberty. They must have sprayed something to cover the odor in the jeep during the test drive. I didn't smell a thing. Several days later it had a really bad smell. After going to car washes, detailing places, and auto stores, I just wasn't sure if the services, or products they were trying to sell me would have worked. I joined Angie's List and found THE CARPET CLEANING GUYS! Thank GOD!!!! I called and told them my problem. Kenny explained that they steam clean with a water temperature of 225 degrees!! I cant say enough for the professionalism of this company! I called to make an appointment which was within a few days. The men showed up on time and worked on the jeep for over an hour and a half!!!!! When they were finished I could not believe the difference. I have had the car airing out for several days to make sure everything was dried. I highly recommend this company to anyone!!!!! THANK YOU AGAIN CARPET CLEANING GUYS... you are the best
Description of Work: They cleaned and deodorized the rug and all of the seats in my daughters 2005 Jeep Liberty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

George B.
05/2013
5.0
upholstery cleaning
  + -1 more
It was quick, they did a good job and the couch was clean.
Description of Work: The Carpet Cleaning Guy cleaned our couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veronica N.
05/2013
5.0
upholstery cleaning
  + -1 more
The service was excellent from the first phone call thru execution.
Description of Work: I had a light colored chenille sofa and a silk-uphostered chair steam cleaned. Both really needed it! I was a little worried that the silk chair was too delicate to be cleaned and it had stains....but both pieces turned out very well. The two workmen were prompt, efficient, and very neat. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Carpet Cleaning Guy
Thank you [member name removed]. :)

Laurie R.
05/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They arrived when scheduled, I had to leave for an unexpected event, they cleaned as directed, I returned as they were finishing, and I had no problems. Very trustworthy. Very good job. And they were nice to my pets.
Description of Work: carpet cleaning, tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from The Carpet Cleaning Guy
Thank you [member name removed] our pleasure. Good luck with the relocation. ;)

Rita P.
04/2013
5.0
carpet cleaners
  + -1 more
They did a great a job. They were very punctual. I can't recall how much I spent on the cleaning.
Description of Work: They cleaned one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you [member name removed] ;))

linda B.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It turned out fine. They were excellent courteous and came on time.
Description of Work: I used The Carpet Cleaning Guy for upholstery and carpet cleaning. The price they charged was right for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from The Carpet Cleaning Guy
Thank you [member name removed] !!!!

Barbara G.
04/2013
4.0
carpet cleaners
  + -1 more
It took a couple of days for them to get back to me but when I did speak to them, they scheduled the work for the next day. They called to say they would prefer to come earlier than our scheduled time and would call me from when they were on the road. They didn't call me but showed up at the anticipated time. They were polite and introduced themselves and gave me a business card. They took a look at the rooms and discussed the particular stains and whether they thought they could totally eliminate them or not. Then they went out to their truck to get their equipment and proceeded to get to work. They sprayed a pretreatment on stained spots and then used their machine on the entire area. It took about 30 minutes in total to complete the job and they appeared to do a good job. I expressed my concern though that they finished so quickly but they gave me the" its quality not quantity" line and assured me they would come back if their were any issues. They did do a good job, though they were unable to totally clean the edge by my door. I think their machine doesn't do edges as well as the rest of the floor. One of the main reasons I used them was because the rug and padding do not get saturated with water with their process. Everything was dry in about an hour. The cost was very reasonable and I was satisfied with the job. I would use them again.
Description of Work: They cleaned 2 rooms of carpets. I had already removed the small stuff from the rooms but there was never any discussion about moving furniture and they cleaned around the large objects. I could also have had a hallway cleaned for the same price but I don't have one and they offered to clean a small throw rug instead.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Sue S.
03/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. The servicemen were prompt, courteous, and professional. I would use them again.
Description of Work: Steam cleaned two den couches, using hypoallergenic cleaning materials as per request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Carpet Cleaning Guy
Thank you so much.

Kathleen F.
03/2013
5.0
carpet cleaners
  + -1 more
They were very good. In fact, I recommended them to my daughter and my daughter used them.
Description of Work: The Carpet Cleaning Guy had the carpeting cleaned in my living room and the hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth G.
03/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very professional. Furniture came out like new.
Description of Work: Had a beige couch and chair cleaned. Both had stains. They were here for over an hour , and cleaned every inch of both pieces. The furniture came out looking like new. A little pricey, but very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kate W.
03/2013
5.0
upholstery cleaning
  + -1 more
He did a great job! He cleans and deodorizes the furniture. He was able to remove the smell and stains from cat urine. His equipment attaches to the truck so that it does not interfere with your electricity as well. I was absolutely amazed at the degree of how he was able to clean, deodorize, and get the sofa dry in under three hours. He is a professional.
Description of Work: I hired him to clean my sofa. He charges about $19 a foot.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Contact information

PO Box 831, Holbrook, NY 11741

http://www.thecarpetcleaningguy.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Air Duct Cleaning,
Mattresses,
Window Cleaning,
Epoxy Flooring,
Water & Smoke Damage

FAQ

The Carpet Cleaning Guy is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

The Carpet Cleaning Guy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Carpet Cleaning Guy offers free project estimates.
Yes, The Carpet Cleaning Guy offers eco-friendly accreditations.
Yes, The Carpet Cleaning Guy offers a 5% senior discount.
Yes, The Carpet Cleaning Guy offers emergency services.
No, The Carpet Cleaning Guy does not offer warranties.
The Carpet Cleaning Guy offers the following services: Carpet, upholstery, rug & mattress cleaning. Carpet sales, installation & repair. Tile & grout cleaning & sealing. Stone cleaning & sealing. Deodorizing & allergen control. Air duct and dryer duct cleaning.
Window cleaning.

Contact information

PO Box 831, Holbrook, NY 11741

http://www.thecarpetcleaningguy.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM