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The Carpet Cleaning Guy

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

You can rely on The Carpet Cleaning Guy to safely and effectively care for your: carpets, oriental rugs, fine upholstered furniture, draperies and window treatments, ceramic & porcelain tiles, natural stone, and wood floors. We also offer pet odor control and allergy relief services as well as disaster clean up for floods, sewer backups and mold infestations. We service both residential and commercial clients. We offer a full line of Green Cleaning Systems. Additional Email: ksanpedro@thecarpetcleaningguy.com

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, upholstery, rug & mattress cleaning. Carpet sales, installation & repair. Tile & grout cleaning & sealing. Stone cleaning & sealing. Deodorizing & allergen control. Air duct and dryer duct cleaning.

Services we don't offer

Window cleaning.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 170 reviews

Nancy C.
07/2021
5.0
carpet cleaners
  + -1 more
I was so pleased. The representative was prompt, professional, and personable. He told me that I would be happy. I was very happy! He was able to get out stains that other companies could not get out. I highly recommend The Carpet Cleaning Guy .
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pegi C.
11/2020
5.0
carpet cleaners
  + -1 more
ken and max are the absolute best...came back 3 times till all the smell is gone and of course nice and clean pegi
Description of Work: smelly rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet M.
08/2019
5.0
carpet cleaners
  + -1 more
I was able to schedule cleaning the same week I called. They did the job in the expected amount of time. They were able to remove a number of unsightly spots on the rug. They did a very good cleaning job and the carpet dried in a reasonable time period for a maritime climate.
Description of Work: Needed deep cleaning of a filthy living room floor and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you so much :)

Dom F.
06/2018
5.0
carpet cleaners
  + -1 more
Ken, the owner, was honest, punctual, professional, and very reasonable in price. Our carpets look great. He removed most of the stains. We highly recommend Ken's services.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you [Member Name Removed]!

Karen I.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went fine. I was given a window of 10-12 am and Max showed up at 10:08. I felt so comfortable with this gentleman that I took my dog out for a walk to get out of his way. The whole cleaning took approximately 1 1/2 hours.
Description of Work: Carpet cleaning for two rooms, 13 steps, a long hallway, an area rug and three couch cushions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from The Carpet Cleaning Guy
Thank you !!!

DonnaLee S.
11/2017
5.0
carpet cleaners
  + -1 more
Perfect! The 2 gentlemen that did the work were on time, professional, thorough, explained what they were doing every step of the way, and offered up some valuable "keep clean" tips for me. I will definitely be using them again for my tile floors.
Description of Work: Carpet cleaning including some deep pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth K.
10/2017
5.0
upholstery cleaning
  + -1 more
Good results, Max and Louis cleaned until they got results they were proud of.
Description of Work: Upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you !!!

JEFF W.
10/2017
5.0
carpet cleaners
  + -1 more
On time. In uniform. Polite and efficient. Carpet look great.
Description of Work: Clean large den, bedroom, hallway and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you :)

Carol D.
09/2017
5.0
carpet cleaners
  + -1 more
I was given a timeframe between 1 and 3pm. Max was there at 12:55pm! He looked at the rooms and stains and verified the price with my Angie discount ($175 – 10%). He recommended scotch guarding the living room and dining room since most of my stains are from company dropping food and beverages. The additional cost was $30 per room. I agreed. He went to work immediately and completed the job before 3pm. Max was very courteous, professional and knowledgeable. I will definitely use this company again.
Description of Work: Carpet cleaning of Living room, dining room and small middle hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Carpet Cleaning Guy
Thank you so much for taking the time and for the kind words !!

Mary Ellen S.
08/2017
5.0
upholstery cleaning
  + -1 more
When I called Ken explained the process and pricing and I was able to get an appointment within the week. His team showed up on time, laid drop clothes on my living room floor, and proceeded to clean after explaining the chemicals to be used and identifying any specific stains. They were very professional and polite. I was happy with the results. The furniture was dry within a few hours and there was no lingering smell. I would use them again and recommend them to others
Description of Work: Needed a 7 foot upholstered couch and 2 side chairs to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Response from The Carpet Cleaning Guy
Thank you !!!

CRAIG C.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went great. Matt arrived promptly at the appointment time. He was friendly and professional. He explained everything and then began working. I would definitely use this company again. I had two stains in the carpet that came out. It looks great and smelled nice too. I have absolutely no complaints.
Description of Work: We got two rooms and a hallway of carpet cleaned. Also decided to do the arms of two couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you !!!

Jeffrey T.
07/2017
5.0
carpet cleaners
  + -1 more
I thought there price was too high. Very nice and responsive though.
Description of Work: Carpet stretching.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you !!!

Jerome L.
06/2017
5.0
carpet cleaners
  + -1 more
Carpet was stained and dirty. After service, all stains were gone and carpet looked perfect. Great job.
Description of Work: Basement carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Carpet Cleaning Guy
Thank you !!

Elizabeth M.
05/2017
3.0
carpet cleaners, upholstery cleaning
  + 0 more
My first experience was excellent. One guy. He took his time, did a very good job, was neat and pointed out slight stains on the furniture that could not be removed (sofas were older and had been in storage for months). Second experience was completely different. Two guys. In a rush. They missed stains, were rough with the cleaning, left water on the wood floor and clearly were in a rush to get somewhere else. The rugs and furniture they were asked to clean were all less than 2 years old.
Description of Work: I used their services two different times over a year apart. The first time was to clean living room rug, sofa, love seat and two slip chairs. The second time was to clean family room rug, two sofas, two club chairs and bedroom rug.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from The Carpet Cleaning Guy
Thank you so much !!!

Katie S.
04/2017
5.0
carpet cleaners
  + -1 more
Fast, thorough, professional, arrived within the time frame specified. I've used The Carpet Cleaning Guy before and will again.
Description of Work: Carpet cleaning in 6 rooms, a hall, and stairway, with carpet protectant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Elizabeth C.
04/2017
5.0
carpet cleaners
  + -1 more
Great. Very efficient. Exactly what I needed
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda F.
04/2017
5.0
carpet cleaners
  + -1 more
The job went really well. The carpet looked new after they were done. I was surprised at what stains came out. I never thought it would look as good as it does.
Description of Work: We had Ken come and clean our hallway and stairs. We had had some construction done and the rug was showing its age we decided to try to have it cleaned to see if it could be saved. Ken returned our call promptly even on a Sunday, came on time and completed the work as planned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Stephanie K.
04/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Excellent and definitely would hire again
Description of Work: I had my 1200 sq ft home cleaned which includes kitchen & bathroom tile. They were prompt and did a great job. One carpet had pet stains I did not think would come out because I cleaned the spots numerous times to no avail. I am happy and very impressed with how that carpet came out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from The Carpet Cleaning Guy
Thank you [Member Name Removed] !!!

Pamela D.
03/2017
5.0
carpet cleaners
  + -1 more
I contacted the company via their website and within 30 minutes received a call, which was surprising given that it was at 8:00 am on a Saturday morning! I scheduled an appointment for the following Tuesday between 9 and 11. I received a call about 20 minutes before they came and they were in an out in less than an hour. They cleaned the offending carpet in my daughter's room, the carpet in my bedroom and a high traffic hallway and put down scotchgard on all of these areas. The price was very reasonable and they did a great job. I waited a week before posting this review because I wanted to see if those mysterious spots reappeared. I am happy to say that they have not reappeared and my carpet still looks wonderful and smells even better. I will definitely use this company again.
Description of Work: My dog was recently diagnosed with diabetes and had been having "accidents" pretty frequently on the carpet in my daughter's room. I had been using all the recommended cleaning methods but despite my best efforts, I would notice that the areas that I had cleaned collected more dirt and pet hair over the course of a few days than the surrounding carpet so it "looked" stained. In other words, although the carpet appeared to be clean after a fresh vacuuming, it was clearly still hanging on to something (the cleaner or urine remnants - who knows!). I really needed a deep cleaning of this carpet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Carpet Cleaning Guy
Thank you [Member Name Removed] !!!

Rachelle S.
03/2017
3.0
carpet cleaners
  + -1 more
Not well. Carpet guy came with two helpers whose behavior was questionable, He did not do any of the cleaning himself. Carpets remained very wet for a long period of time. Overpriced for quality of service performed.
Description of Work: Carpet cleaning in master bedroom, den, staircase, and area rug in living room.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$400

Response from The Carpet Cleaning Guy
Hi [Member Name Removed], Unfortunately I do not have any record of coming out to you in March. We also only have [Member Information Removed] men on the truck not 3. So I have a feeling this wan't our company. Please give us a call at 631-588-2793 to discuss please. Thank you. Ken The Carpet Cleaning Guy

Edward B.
03/2017
5.0
carpet cleaners
  + -1 more
Max, the technician, showed up on time. He was personable and professional and did exactly what was promised. He gave a full explanation of the procedure and did a thorough job. He also gave some hints on how top keep the carpet in good shape and how best to spot clean. The price was more than fair, and the service was excellent.
Description of Work: Clean carpeting in two rooms and on stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Carpet Cleaning Guy
Thank you so much !!!

ronnie L.
02/2017
5.0
carpet cleaners
  + -1 more
The person who showed up was polite and professional. He explained everything and performed a service as quick and efficient as possible.
Description of Work: Cleaned furniture and carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from The Carpet Cleaning Guy
Thank you !!!

Don C.
12/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
They did an excellent job. Fairly priced.
Description of Work: Steam cleaned carpets and kitchen tile grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$795

Response from The Carpet Cleaning Guy
Thank you so much for taking the time to respond.

Rick S.
12/2016
5.0
carpet cleaners
  + -1 more
Really well. They accommodated our schedule and showed up when they said they would. Most importantly, the carpets look really good. The Carpet Cleaning Guy brought them back to life for us!
Description of Work: Moved into a new office, right after construction work was done. Carpets were a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from The Carpet Cleaning Guy
Thank you !!!

Dennis K.
12/2016
5.0
carpet cleaners
  + -1 more
Excellent!! The two service technicians that came to our house were very professional and did a superb job. Friendly and accommodating to say the least. The net result is our carpeting is clean and free of odors and we would have "The Carpet Cleaning Guy" return on an annual basis. Dennis Riverhead
Description of Work: Carpeting in our house were cleaned....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from The Carpet Cleaning Guy
Thank you so much !!

Contact information

PO Box 831, Holbrook, NY 11741

http://www.thecarpetcleaningguy.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Air Duct Cleaning,
Mattresses,
Window Cleaning,
Epoxy Flooring,
Water & Smoke Damage

FAQ

The Carpet Cleaning Guy is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

The Carpet Cleaning Guy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Carpet Cleaning Guy offers free project estimates.
Yes, The Carpet Cleaning Guy offers eco-friendly accreditations.
Yes, The Carpet Cleaning Guy offers a 5% senior discount.
Yes, The Carpet Cleaning Guy offers emergency services.
No, The Carpet Cleaning Guy does not offer warranties.
The Carpet Cleaning Guy offers the following services: Carpet, upholstery, rug & mattress cleaning. Carpet sales, installation & repair. Tile & grout cleaning & sealing. Stone cleaning & sealing. Deodorizing & allergen control. Air duct and dryer duct cleaning.
Window cleaning.

Contact information

PO Box 831, Holbrook, NY 11741

http://www.thecarpetcleaningguy.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM