Hello,
Thank you for the opportunity to give a free estimate for your project. We aim at all times to provide superior quality of workmanship as well as the coordination, supervision and customer service to make the experience pleasant at a price that will be median to low without looking to be the dollar tree of contractors.
I had my Chimney cleaned/pointed and had some bricks replaced. Good customer service and follow up, although the mason spilled mortar on my roof. They did return after I complained to fix the problem.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Tom S.
01/2016
5.0
Friendly workers, not pushy in suggesting other repairs and thorough in checking the quality of their work. They were an hour late after their 3-hour arrival window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patti D.
12/2015
5.0
Billy and his Associate were excellent. Billy explained everything and also did not advise/nor charge me for an service I didn't need. They even removed an old useless antenna from the roof! Well worth the time and money spent. I would definitely recommend Advanced Chimney, Inc. And use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
William W.
12/2015
5.0
Project moved along rather quickly. Paperwork required forrather stringent COOP Board approval was processed expeditiously. Estimate was provided on Monday, job was completed Thursday afternoon. Workers did an excellent job. Would definitely reach out to them if I need any additional work
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Cyril M.
11/2015
5.0
The workmen were very knowledgeable about their work assignment. The project was completed as discussed. I will definitely recommend Advanced Chimney to my family and friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pamela G.
11/2015
4.5
They went out of their way to keep the appointment. The team was very professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Ginger J.
11/2015
4.0
Very professional and an honest evaluation of problems and remedies without being pushy. I will definitely use Advanced Chimney for all future work.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Don R.
11/2015
4.0
stayed in touch with us throughout the process.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Floyd W.
11/2015
4.0
none
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Raphael A.
10/2015
1.0
Rescheduled my appointment 3 times. Very disorganized. Do not recommend.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Timothy L.
10/2015
4.5
This is a good, solid company. The only hiccup I had was that the team could not arrive at the assigned time; they came three hours later. Fortunately, the home office kept me fully informed of the delays. When the team arrived, they were efficient and professional. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
edwin s.
10/2015
5.0
Ron and Edwardo were perfect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pat G.
10/2015
4.5
Quick & efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Malinda N.
09/2015
5.0
Very professional. My basement furnace room was cleaner than when I bought the home! Great guys, work hard. Very nice men, felt at ease with them in my house. My chimney looks like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert S.
09/2015
5.0
they were on time, did a great job installing a flexible chimney liner for us
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Emilia J. D.
09/2015
0.5
Very bad experience & unsatisfied with the job they did. Frank promised me a refund four weeks ago-STILL WAITING! Definitely would not recommend!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
robert m.
09/2015
4.5
The fabricator, a sub contractor of Advanced Chimney, made a mistake and the chase cover did not fit. Ron handled it well. He had the cover remade and installed the next day.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Gus K.
09/2015
0.5
Two employees were nice guys but ill prepared to do a great job. Soot filled the living room. Did not use drop cloths or in my estimation use the right kind of vacuum. Woman hung up on my wife when she complained. On second call she offered to send a cleaning service which we declined but she agreed to refund half our payment of $100.00. It has been 9 days and we are still waiting for our $50.