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Petro Home Services

Heating and Air Conditioning, Heating Oil, Generator,

About us

We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

Business highlights

122 years of trusted experience
Emergency Services Offered

Services we offer

Heating Oil, Heating & AC, Plumbing, Propane

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
4%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 102 reviews

HASSAN K.
02/2018
3.0
heating & air conditioning/hvac, plumbing, heating oil companies
  + 1 more
Non responsive
Description of Work: contractual services

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Response from Petro Home Services
Hi [Member Name Removed], thank you for reaching out to us. We are very sorry to hear about your dissatisfaction. Petro Home Services prides itself on delivering the best customer service possible and our customers are always our #1 priority. We would love the opportunity to discuss this with you and prove to you that we would love to earn your business. Please reach out directly to our Customer Service Manager, Janice at 1.800.645.4328. Looking forward to speaking with you. Regards, Petro Home Services

Paul A.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Petro Home Services
Thank you for choosing Petro Home Services as your total home comfort services provider!

antipas D.
09/2017
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

ROBERT T.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Renee K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
Thank you for taking the time to rate our business on Angie's List. We look forward to servicing your home for years to come.

Frances E.
08/2017
5.0
heating oil companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Petro Home Services
Thank you for trusting Petro Home Services to keep your home warm and comfortable year after year.

Mary S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly!
Description of Work: Annual boiler tune-up included in contract.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petro Home Services
We're pleased to hear that your annual boiler tune-up went well! Thank you for choosing Petro Home Services time and time again.

Louis M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from Petro Home Services
Thank you for trusting Petro Home Services to keep you cool this summer. We love having you as a customer.

MARIA T.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
A's across the board. I use and would recommend them to anyone.
Description of Work: Put in a new A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard T.
10/2016
3.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
They consistently charged more than other companies
Description of Work: Price paid for heating oil delivery

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Harold T.
12/2012
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
They were professional, prompt and courteous. Because I had them put the boiler in I get the first year's contract for free, which is worth about $200 yearly. They have 3 types of pricing and their pricing was reasonable. This company got to the point and was straightforward.
Description of Work: I use Petro to put in my new oil boiler and for home heating oil.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

MaryAnn V.
06/2010
1.0
heating & air conditioning/hvac
  + -1 more
The installment contract for the purchase of equiptment is highly vague and locks people in. It is deceptive and commits people. The consumers need to know it is not only for the agreement, it also signs you into another contract for oil delivery. They do not specify the second contract. The contract for the burner is highly misleading. The consumer has no information or is given other details about the second contract they are signing into. There is a financing option available and also how that works is unclear.
Description of Work: I looked into a quote for upgrading the oil burner.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0


Kenneth D.
01/2008
2.0
heating & air conditioning/hvac, water heater repair
  + 0 more
This company won't do any work for you unless you become an oil customer. I was locked into a delivery contract (at a very good price) with another oil company at the time. So they didn't want any other business from me.
Description of Work: Was looking for a company to install a new oil boiler, burner and hot water heater.

Rating CategoryRating out of 5
professionalism
2.0


02/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED SERVICE THROUGH PATTERSONS SINCE 1978 AND HAVE BEEN COMPLETELY SATISFIED WITH THEM. I HAVE PATTERSONS TO COME OUT TO CONDUCT ROUTINE CLEANINGS AND OTHER MAINTENANCE THAT KEEPS MY BOILER WORKING WELL.
Description of Work: THEY PROVIDED MAINTENANCE TO MY BOILER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
THIS COMPANY DOES A GOOD JOB. THEY ARE VERY PROFESSIONAL AND VERY NICE FELLAS. THEY CLEAN UP ANY MESS THAT THEY MIGHT MAKE. THEY ALSO HAVE A VERY GOOD CUSTOMER SERVICE DEPARTMENT. I AM VERY HAPPY WITH THEIR SERVICES.
Description of Work: THEY PROVIDE OIL AND SERVICE TO MY HEATER BURNER.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
THIS COMPANY DOES EXCELLENT WORK. THEY ARE VERY PROFESSIONAL AND EASY TO DO BUSINESS WITH. I HAVE USED THEM FOR A FEW YEARS NOW AND AM VERY HAPPY WITH THEIR SERVICES.
Description of Work: INSTALLED NEW OIL BURNER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

02/2006
5.0
heating & air conditioning/hvac
  + -1 more
THIS COMPANY KEEPS MY BOILER RUNNING WITHOUT ANY PROBLEMS. THEY ALSO DELIVERY MY OIL AND I DON'T HAVE TO DO ANYTHING EXCEPT PAY THEM ON A REGULAR BASIS AND THEY TAKE CARE OF EVERYTHING.
Description of Work: BOILER SERVICE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

ALAN P.
02/2006
4.0
heating & air conditioning/hvac
  + -1 more
I REALLY LIKE THIS COMPANY. THE MAINTENANCE GUYS ARE VERY PROFESSIONAL AND HARD WORKING. THEY ALWAYS COME ON TIME AND ARE PRETTY QUICK AT GETTING THE JOB DONE.
Description of Work: SERVICE MY HEATING UNIT AND PROVIDES OIL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

JENNIFER G.
02/2006
5.0
heating & air conditioning/hvac
  + -1 more
THIS IS AN EXCELLENT COMPANY TO DEAL WITH. THEY ARE PROFESSIONAL AND DO A GOOD JOB. I HAVE A CONTRACT WITH THEM. THEY COME OUT AND DO PREVENTIVE MAINTENANCE ONCE A YEAR AND WILL COME OUT AS NEEDED. IF A MESS IS MADE, THEY CLEAN IT UP.
Description of Work: INSTALLED A NEW FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

DOROTHY R.
01/2006
5.0
heating & air conditioning/hvac
  + -1 more
I BELIEVE THIS COMPANY DID AN EXCELLENT JOB AND MY FURNACE RUNS MORE EFFICIENTLY. IF I HAVE PROBLEMS WITH MY FURNACE THEY ALWAYS SEND SOMEONE OUT RIGHT OF WAY TO FIX THE PROBLEM.
Description of Work: VACUUMED OUT MY FURNACE, CHANGE FILTERS AND TESTED FURNACE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

01/2006
5.0
chimney sweep
  + -1 more
I FEEL THIS IS A RELIABLE AND PROMPT COMPANY. THE WORKERS SEEM TO BE MOTIVATED AND INTELLIGENT. AS A CUSTOMER, THEY TREATED ME WITH THE UTMOST RESPECT.
Description of Work: CLEANED CHIMNEY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

01/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED THIS FIRM FOR FIFTY-FIVE YEARS. THE SERVICE IS EXCELLENT AND WHEN I HAVE NEEDED REPAIRS, THEY ALWAYS STICK TO THE ESTIMATE. BOILERS ARE MESSY AND THE SERVICE MAN ALWAYS CLEANS UP.
Description of Work: SERVICE BOILER AND A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ETSUBE G.
01/2006
5.0
heating & air conditioning/hvac
  + -1 more
PATTERSON FUEL IS ALWAYS ON TIME AND WORKS WITH YOU IF YOU HAVE ANY PROBLEMS. THEY ARE PROFESSIONAL AND EASY TO DO BUSINESS WITH. I AM HAPPY WITH THEIR SERVICES.
Description of Work: PROVIDES OIL FOR BURNER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ELINOR H.
01/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED THIS COMPANY FOR YEARS, THEIR SERVICE IS JUST GREAT. THEY'RE ALWAYS THERE WHEN I NEED THEM, THEY'RE ON THE BALL. THEY GET THE JOB DONE AND ARE ALWAYS VERY PROFESSIONAL. THEY DO GOOD QUALITY WORK.
Description of Work: PROVIDE OIL FOR FURNACE AND SERVICE THE FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

01/2006
4.0
heating & air conditioning/hvac
  + -1 more
WE CAN CALL THEM & THEY WILL BE OUT WITHIN A HALF HOUR TO AN HOUR. WE HAVE A 2-YEAR CONTRACT FOR THEM TO COME OUT & MAINTAIN OUR FURNACE. THEY WILL COME OUT DAY OR NIGHT, EVENINGS OR WEEKENDS IF YOU HAVE ANY PROBLEMS AT ALL. THE ONLY THING I DISLIKE IS THE PRICE.
Description of Work: THEY SERVICED OUR FURNACE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Contact information

477 W John St, Hicksville, NY 11801

https://www.petro.com/a/hicksville-ny

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Generator,
Propane Sales Services

FAQ

Petro Home Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Petro Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Petro Home Services does not offer free project estimates.
No, Petro Home Services does not offer eco-friendly accreditations.
No, Petro Home Services does not offer a senior discount.
Yes, Petro Home Services offers emergency services.
Yes, Petro Home Services offers warranties.
Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane

Contact information

477 W John St, Hicksville, NY 11801

https://www.petro.com/a/hicksville-ny

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day