About us
Business highlights
79 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.333 Reviews
Showing 26-33 of 33 reviews
Sara S.
09/2015
appliance repair
+ -1 moreunknown
Description of Work: Excellent Service!! I have saved their number to my cell contact list! |My French Door Viking refrigerator needed a replacement part for the piece that seals the space between the two doors and that part was no longer under warranty. My very strong sons have pulled the left side first too many times, and damaged the piece. I called Viking to ask for the names of the factory trained dealers in my area. I called all three before I scheduled a repair visit. All three were quickly responsive to my calls, and all three charged the same price for a service call. I selected American Service Company because they were closest to my home. I also needed to have the handle of my GE monogram wall oven tightened. Their telephone representatives were well trained, responsive to my questions, and quite professional. I spoke with Joan, Amy and their call service in the evening prior to my visit to confirm I would be available. Charlie arrived diagnosed the issue, said the part needed to be ordered. He would return to install as soon as it arrived. He also tightened the handle on the wall oven for no charge, as a courtesy for a new customer. Two days later the piece had arrived, and Charlie returned to quickly install it. For each service call, the service agents provided a window when the service would occur. Charlie called 15 minutes before he arrived. He was a very personable, well trained service professional. The telephone agents mentioned to visit their website at www.americanservice1.com to get a $20 coupon- every little bit helps! |I highly recommend this service company. |
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$531
Ali M.
03/2015
appliance repair
+ -1 moreunknown
Description of Work: I called for an estimate on my fridge that wasn't cooling. They told me I'd be charged for a service call. Nice guy comes in looks in the freezer and says the repair will cost $600. The guy made his assessment in 20 seconds and I got footed with a ridiculous service call bill. I decided against making the repair and just getting a new fridge for a little more than the cost of the repair.
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| value | |
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$93
Response from American Service
Carol B.
09/2014
appliance repair
+ -1 moreunknown
Description of Work: They were pleasant, efficient and kept in touch to let me know they were coming. I highly recommend this company
| Rating Category | Rating out of 5 |
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| quality | |
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| professionalism | |
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Yes, I recommend this pro
George M.
10/2008
appliance repair
+ -1 moreVery well.
Description of Work: Fixed Viking stove.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
$150
Response from American Service
02/2006
appliance repair
+ -1 moreTHIS IS A GREAT COMPANY. THEY WERE ABLE TO REPAIR MY DRYER AND DISHWASHER IN A TIMELY MANNER. THE PRICE WAS LOW AND REASONABLE. THE SERVICE GUY WAS NICE AND PROFESSIONAL.
Description of Work: THEY REPAIRED THE DRYER AND DISHWASHER.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
$75
02/2006
appliance repair
+ -1 moreTHIS IS AN HONEST COMPANY WITH A HIGH DEGREE OF INTEGRITY, I WOULD HIGHLY RECOMMEND THEM. WHEN THEY MAKE THE APPOINTMENT TO COME OUT THEY PROVIDE A SHORT WINDOW OF TIME, SO I DON'T HAVE TO WAIT AROUND ALL DAY. THEY ARE SOME WHAT PRICEY, BUT WORTH IT.
Description of Work: THEY REPAIRED TOP OF THE LINE APPLIANCES INCLUDING THE PURCHASE OF A NEW KNOB FOR THE STOVE, A REPLACEMENT PART FOR THE DISHWASHER, LUBRICATED GEARS, REPLACED SPECIALIZED BULBS IN THE REFRIGERATOR AND THE DRYER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$400
02/2006
small appliance repair
+ -1 moreI WOULD HIGHLY RECOMMEND PENNIES TO ANYONE. I HAVE HAD MY STOVE FOR SEVERAL YEARS NOW, AND I WAS NOT READY TO LET IT GO. PENNIES CAME TO REPLACE THE EYE ON THE STOVE. THEIR SERVICES ARE VERY BRIEF AND PROFESSIONAL.
Description of Work: REPAIRED LEFT EYE ON STOVE
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
01/2006
appliance repair
+ -1 moreTHIS COMPANY IS ABSOLUTELY GREAT. MY DISHES WEREN'T GETTING CLEAN. AFTER THEY REPLACED THE SPINNER AND FIXED THE DRAIN PROBLEM, MY DISHES SPARKLE AGAIN.
Description of Work: REPLACED BOTTOM SPINNER AND FIXED DRAIN ON DISHWASHER
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Yes, I recommend this pro
$250
- 1
- 2(current)
Contact information
7 RICHARD ST, UNIT 1, Hicksville, NY 11801
http://www.americanservice.coService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
No License Required for Trade
Trade License Number
H9000210000
Trade License Locale
Long Island
Trade License Authority
CONSUMER AFFAIRS
Trade License Expiration
09/30/2020
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Gas Grills
FAQ
American Service is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
American Service accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, American Service does not offer free project estimates.
Yes, American Service offers eco-friendly accreditations.
Yes, American Service offers a 5% senior discount.
Yes, American Service offers emergency services.
Yes, American Service offers warranties.
American Service offers the following services: All Major Appliances Repaired -refrigerators, Freezers, Dishwashers, Stoves, Ovens, Microwaves, Compactors, Disposals, Washers, Dryers, Most Brands: Asko, Bertazzonni, Best*, Bosch, Broan*, Dacor, DCS, Fisher Paykel, FrigidAire, Gaggenau, GE, Kenmore, KitchenaAid, La Cornue, LG, Lynx*, Marvel*, Maytag, Miele, Sears, SubZero, Thermador, ULine*, Viking*, Whirlpool,Wolf (*=Factory trained on brands marked*).
No appliance or parts sells
Contact information
7 RICHARD ST, UNIT 1, Hicksville, NY 11801
http://www.americanservice.coService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM