Highlander Waterproofing, Inc.

basement waterproofer, plumber

About us

At Highlander Waterproofing & Foundation Repair of Western New York, we specialize in basement waterproofing and foundation repair services. We are the proud recipient of the Better Business Bureau Torch Award for Ethics 2021! If water is invading your home, you are not alone. We offer custom-designed waterproofing solutions and foundation repair that you can trust. Highlander Waterproofing is family owned and operated and has a 100% commitment to our customer's satisfaction. Much like the foundation repair work we specialize in, building on a strong foundation is the key to success, which is why we have built our business on hard work, endless energy, knowledge and integrity. Contact us today for a free inspection at 877-415-0564 or info@highlanderwaterproofing.com

Business highlights

14 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.2
responsiveness
4.5
Showing 126-150 of 150 reviews

Ronald F.
02/2017
2.0
Didn't know anything about the plumbing aspect of the job. Had to bring in my own plumber at there cost. $790.

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
5.0


Brenda N.
11/2016
3.0
Only took one day. Impressive for the amount of work done.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Trina S.
10/2016
5.0
Quick, prompt, professional and thorough. Went above and beyond foundation repair. Cut lattice at porch base to fit new space cleanly and snugly. Definitely will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Diana V.
08/2016
5.0
Can't explain enough how happy we are. After many years of dealing with this mess we finally got it fixed. These guys did a very good job. The clean up was good. They even fixed my side walk outside at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,800

Marilyn J.
08/2016
4.5
very trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenna E.
06/2016
5.0
Workers very explained things & let me know everythime they left .pleasant to talk with stayed til task was completed

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank S.
05/2016
4.5
They did what I asked. Plus extra that was found at time of repairs.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

james b.
05/2016
5.0
All the men were very polite and knew exactly what they were doing. True craftsmen .

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$6,400

Diane M.
04/2016
4.0
Giulio was easy to work with, responsive, flexible, courteous, dependable, knowledgeable, competent. Showed great follow-through! Honest. Listened to my requirements. Crew was very hard/working and quite friendly. Super experience. A wee bit pricey, yet worth it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ray s.
04/2016
5.0
Bottom line is I don't review any co on line as I am a buss owner myself. They did a excellent job at my property in Rochester. I spoke to several contractors and decided to go with then. Giulio and his team are serous pros. They even left me extra material to help me finish up my basement remodel project. Can't recommend them enough. They did the project quicker than expected and clean up as amazing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$25,000

Steve H.
04/2016
4.0
Very diligent workers and cleaned up area completely.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$9,000

David A.
04/2016
2.0
too much money for what i got

Rating CategoryRating out of 5
quality
2.0
value
1.5
responsiveness
5.0

$3,800

John W.
03/2016
5.0
Highlander Waterproofing of WNY was hired to install two sump pumps in my crawl space. Giulio was very responsive and provided the most reasonable solution to my water problems. He didn't recommend an entire "system" like others did. House is in Lakeville next to Conesus Lake and the water run-off and water table is high especially at this time of year. The space they worked in was extremely tight but the men did an outstanding job navigating the limited space. Two sump pumps were needed to capture pooling water in the uneven grade. The men also dug a trench 70'-80' to lay drain tiles. Lastly they installed a high-grade vapor barrier on the dirt floor to minimize moisture. They were able to accomplish all of this in a day. They cleaned up very nicely, were extremely polite and provided an excellent experience. I am confident the water issue has been remedied in the crawl space. I intend to hire them again in the Summer to repair and waterproof the outside foundation walls. Excellent workmanship.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$7,000

Charles T.
03/2016
4.5
The completed the job in the time they stated. They cleaned as much as possible given the scale of the job. I do recommend them

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

erica m.
03/2016
5.0
Very knowledgable, very quick to respond to inquiry, extremely quick in completing work. Overall best company we have worked with on the many jobs we have had completed on our old home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy C.
02/2016
4.5
Guilio was available to answer all my questions, the workers were polite and he came to do the job within 2 days since it was an emergency situation

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

veronica t.
01/2016
5.0
The team did a great job, very pleasant and professional; completed the job very quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Noshi D.
01/2016
5.0
The crew knew what they were doing. They were quick and did the clean work. Worked around my schedule. Completed the work in two days. Answered my calls every singe time i called. Great customer service. Jill was great.....

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John L.
12/2015
4.5
We did sign a contract with them for the job. My wife was not completely pleased with the limited time reduction because she feels that they could do that all the time or not at all.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$5,440

Devon C.
12/2015
5.0
Have not been able to check their work yet but their customer service was first rate. They kept the appointment, diagnosed the issue and worked to correct it. Very pleasant to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy H.
10/2015
5.0
very accomadating and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$5,000

Jim G.
10/2015
5.0
They did some work on a home I owned south of buffalo. Unfortunately I had hired a company several years ago to rectify my problem, however unsuccessfully. They were very direct with their approach and carefully explained that they could not fix another companies work. They had to start from scratch. All I can say is that the basement is fixed correctly and we can now remodel. We are extremely happy !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KELLY K.
10/2015
3.0
they are not as neat as they should be, seemed like confusion. This company is mainly for outside or unfinished basement work.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro
$10,000

Contact information

384 Palmer Street, Buffalo, NY 14221

http://www.highlanderwaterproofing.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
PA122147
Trade License Locale
NY
Trade License Expiration
02/18/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
plumber

FAQ

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

Highlander Waterproofing, Inc. accepts the following forms of payment: CreditCard
Yes, Highlander Waterproofing, Inc. offers free project estimates.
No, Highlander Waterproofing, Inc. does not offer eco-friendly accreditations.
No, Highlander Waterproofing, Inc. does not offer a senior discount.
Yes, Highlander Waterproofing, Inc. offers emergency services.
Yes, Highlander Waterproofing, Inc. offers warranties.

Contact information

384 Palmer Street, Buffalo, NY 14221

http://www.highlanderwaterproofing.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed