Jones Services

Heating and Air Conditioning, Plumbing, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Jones Services is now a NO CONTACT service company. Our plumbers, electricians and HVAC technicians are running NO CONTACT service calls. We literally stand in different rooms than our customers, emailing or reading out loud our findings. No handshakes, no paperwork, not even allowing customers to touch iPads. Our technicians wear disinfected gloves, use disinfected tools and whip down anything their gloves and tools touch after servicing equipment. We practice NO CONTACT at work now too. Technicians are not allowed in the office, equipment and parts are delivered to their trucks in the parking lot. Only one employee per vehicle. All company meetings are conducted via Zoom. Most office personal are working from home. Those in the office work apart from each other. No one wants to be quarantined with their toilets backing up, without water or electricity or heat or hot water and now without air conditioning or air filtration or air purification. We are doing everything we can to help all our employees stay health to protect ourselves and our customers.

Business highlights

39 years of trusted experience

Services we offer

-Boiler or Radiator Heating System - Install, Replace, Repair or Service -Gas Furnace & Air Conditioning - Install, Replace, and Repair or Service -Water Heaters: Tank and Tankless - Install, Replace, Repair or Service -Clear Drain Clogs and Locate Breaks, Sump Pumps, Well Pumps, and Gas Piping -Plumbing Services - Toilets, Faucets, Pipe Repair -Water Treatment - Install, Replace, Repair or Service -Generators - Install, Replace, Repair or Service

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-100 of 202 reviews

louis S.
05/2020
5.0
plumbing
  + -1 more
The company called 1 day ahead to confirm appointment and texted me the next day with a photo of the worker and arrival time. The worker was extremely professional, knowledgeable and took pride in his profession. Although no work has been performed as of yet, he took the time to give me two very detailed options (at an extremely reasonable price) to consider when I do decide to move forward. After spending nearly 1 hour at my home I wasn't even charged for the visit. I've had numerous contractors at my home over the years and this company exceeds them all. 10 out of 10 in my book
Description of Work: replace garden hose tap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luis C.
04/2020
5.0
plumbing
  + -1 more
Mike D. was professional and courteous. He took the time to explain the necessary repairs and offered options to minimize costs, as well as, maximize performance.
Description of Work: Inspection of water

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Micah M.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
An assessment was performed and Tim gave me a great deal of information and advice regarding my configuration and our needs. He arrived wearing gloves and kept at least 6 feet of distance at all times. He never did come into our home, but he appeared to be prepared with a mask in case he did.
Description of Work: Estimate on duct work

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
Thank you [Member Name Removed] for letting us know that Tim our Comfort Advisor gave you a great deal of information and advise about your project.

Audrey D.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
The work went very well. Jones services and employees are always professional and knowledgeable.
Description of Work: Cleaning of heating and air conditioning check

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

Response from Jones Services
[Member Name Removed] thank you for letting us know that we are always professional and knowledgeable.

Kathy S.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great! Chris spoke to his manager and they are making the repair free of charge. The service warranty had expired but the manufacturer’s warranty is still valid. They technically could have charged us labor but waived the cost. Re COVID - Chris detailed the precautions he would take in our home and was very professional. I am very happy with the service and the concern for our safety.
Description of Work: Spring AC tune up. Chris found an issue that was originally brought to their attention two years ago. At that prior visit, the dye wasn’t showing a leak. However, today the leak was evident with the UV light.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed]thank you for the feedback on Chris and particularly on his COVID safety procedures. We have taken every precaution to keep our employees and our customers safe. Besides the personal protection equipment and social distancing that Chris kept while in your home there are many additional steps we have taken behind the scenes. to reduce risk we are only allowing one employee vehicle. Field employees like Chris are not allowed in the office, we deliver his parts and supplies to his truck in the parking lot. We also stopped all face to face meetings and training and instead conduct them via Zoom. We know we can't keep our customers safe, healthy and comfortable in their homes if we don't keep ourselves safe.

Nicolasa P.
03/2020
5.0
generator service
  + -1 more
Very well. Val was punctual and did a very good job.
Description of Work: Service on the Generator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
Thank you [Member Name Removed]for letting us know that our Electrician Val was punctual and did a good job.

Eric L.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Went with a total replacement of furnace and a/c compressor with warranty
Description of Work: No Heat Furnace does not ignite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,997

Response from Jones Services
Thank you for your A rating and for your business.

randall H.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
great!!! very courteous, great work, super clean,friendly.
Description of Work: ac tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
Thank you for your A rating, I am glad we were very courteous, provided great work, were super clean and friendly.

John T.
03/2020
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Well, it gave me piece of mind that the leak was fixed. I was afraid it would flood the downstairs someday while we were at work
Description of Work: Fixed leak and replaced a bleeder, then purged system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Camille B.
03/2020
5.0
heating & air conditioning/hvac, generator service
  + 0 more
Our battery was old and replaced All went well. Given the complications with virus he was well prepared with gloves mask and disenfectant and followed appropriate protocols to minimize risk. Much appreciated.
Description of Work: Generator Maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean B.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
I haves used this company Jones Services many many times over the years with electric,plumbing, heating and ac. Always very professional and friendly. The most important fact about this company is if you can get a little cheaper price somewhere it doesn’t matter cause this company will always always stand behind their work and make the customers happy no matter what. They use the top of the line materials whereas other companies will go to Home Depot and convince you it’s good. Trust me when I say call them you will be happy
Description of Work: New furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie L.
03/2020
5.0
heating & air conditioning/hvac, wells
  + 0 more
Perfect, he reinstalled the cap to Position correctly.
Description of Work: Repair of well cap

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nonie K.
03/2020
5.0
drain cleaning
  + -1 more
Mike used a snake and fixed it quickly. He explained options for further maintenance in the future
Description of Work: Toilet and shower clogged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sarah C.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Chris was friendly and knowledgeable, and let us know of deals that pertained to us without feeling pressured.
Description of Work: Routine check of AC units

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane P.
03/2020
5.0
plumbing
  + -1 more
The problem was fixed, always satisfied with Jones, been a customer for years.
Description of Work: Kitchen faucet replaced, leak fixed under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$821

Bart P.
03/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
No complaints Matt was excellent explained everything and very friendly would highly recommended
Description of Work: Refrigerator line leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Erica S.
03/2020
5.0
plumbing, drain cleaning
  + 0 more
Excited for work to begin! Mike was able to advise us on the in and outs of this old system in our 1st home. Jones will be back to finish the job, clean our main and scope it soon.
Description of Work: Cap replaced on old water main

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Cecil B.
03/2020
5.0
generator service
  + -1 more
Excellent. The technician was thorough, courteous and professional.
Description of Work: Maintenance of back-up Generac generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cinthia C.
03/2020
5.0
plumbing, wells
  + 0 more
Dan was amazing and was very descriptive and informative with the work. Amazing service and helpful.
Description of Work: Replace pressure tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arnold R.
03/2020
5.0
electrician
  + -1 more
Val arrived promptly for our appointment and took the time to understand the scope of the work that needed to be done. He took the time to explain why certain work order changes needed to be done as well as the investment needed to assure a fully compliant electrical upgrade.
Description of Work: Estimate for an electrical supply overhaul

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew M.
03/2020
5.0
generator service
  + -1 more
Val performed the generator Annual services and was very quick with the service, He was thorough and he is also the technician who installed the Generac Emergency over four years ago.
Description of Work: Generac Generator Annual Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

alexander W.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Called & text with time of arrival. Came between the time frame. Quickly diagnosed & remedied issue. So far so good. Ran all my faucets ( 3 showers, 5 bathroom faucets, a kitchen faucet, & bathtub faucet with hot water. Stayed hot for 30 plus minutes.
Description of Work: Water heater putting cold after 2 showers for 75 gallon tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheri R.
03/2020
5.0
water heater repair, water softeners, wells
  + 1 more
Excellent service. Very detailed. Full evaluation was preformed on the water. All tests explained with final results. Detailed information was provided with regards to the tankless water heater. Great service
Description of Work: Water system evaluation. Tankless water heater consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheri R.
03/2020
5.0
gas leak repair, generator service
  + 0 more
Routine checkup on generator. Minor gas leak that was fixed quickly.
Description of Work: Generator maintenance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Isaac A.
03/2020
5.0
wells
  + -1 more
Dan was Superb! Down to earth and great work if I would need service again I would like to request Dan
Description of Work: Well pump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2099 Route 17A, Goshen, NY 10924

http://www.jonesservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Heating Oil,
Sewer Cleaning

FAQ

Jones Services is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Jones Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jones Services offers free project estimates.
No, Jones Services does not offer eco-friendly accreditations.
No, Jones Services does not offer a senior discount.
No, Jones Services does not offer emergency services.
Yes, Jones Services offers warranties.
Jones Services offers the following services: -Boiler or Radiator Heating System - Install, Replace, Repair or Service -Gas Furnace & Air Conditioning - Install, Replace, and Repair or Service -Water Heaters: Tank and Tankless - Install, Replace, Repair or Service -Clear Drain Clogs and Locate Breaks, Sump Pumps, Well Pumps, and Gas Piping -Plumbing Services - Toilets, Faucets, Pipe Repair -Water Treatment - Install, Replace, Repair or Service -Generators - Install, Replace, Repair or Service
Duct Cleaning

Contact information

2099 Route 17A, Goshen, NY 10924

http://www.jonesservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day