Jones Services

Heating and Air Conditioning, Plumbing, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Jones Services is now a NO CONTACT service company. Our plumbers, electricians and HVAC technicians are running NO CONTACT service calls. We literally stand in different rooms than our customers, emailing or reading out loud our findings. No handshakes, no paperwork, not even allowing customers to touch iPads. Our technicians wear disinfected gloves, use disinfected tools and whip down anything their gloves and tools touch after servicing equipment. We practice NO CONTACT at work now too. Technicians are not allowed in the office, equipment and parts are delivered to their trucks in the parking lot. Only one employee per vehicle. All company meetings are conducted via Zoom. Most office personal are working from home. Those in the office work apart from each other. No one wants to be quarantined with their toilets backing up, without water or electricity or heat or hot water and now without air conditioning or air filtration or air purification. We are doing everything we can to help all our employees stay health to protect ourselves and our customers.

Business highlights

39 years of trusted experience

Services we offer

-Boiler or Radiator Heating System - Install, Replace, Repair or Service -Gas Furnace & Air Conditioning - Install, Replace, and Repair or Service -Water Heaters: Tank and Tankless - Install, Replace, Repair or Service -Clear Drain Clogs and Locate Breaks, Sump Pumps, Well Pumps, and Gas Piping -Plumbing Services - Toilets, Faucets, Pipe Repair -Water Treatment - Install, Replace, Repair or Service -Generators - Install, Replace, Repair or Service

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 202 reviews

Connie M.
03/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
My house is the biggest investment I will ever make. For that reason, I want to maximize its value by hiring the best contractors available and installing the best equipment I can. Some reviews mention the expense. I priced other companies and Jones may be a bit higher but worth every single penny. Jones has an excellent reputation; I'm a real estate appraiser and when someone tells me that they had their system installed by Jones, I know it's a quality system and consider that in my valuation. Bryan and Angel were amazingly professional, extremely knowledgeable, very friendly and polite. Tim, the salesman, was wonderful and explained everything thoroughly. I wouldn't go to a second rate doctor and I sure wouldn't go to a second rate HVAC company. Saving a few dollars up front could end up costing a lot more in the end. I had a heating/ac system installed and I am thrilled with the results.
Description of Work: New heating/ac system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David N.
03/2021
5.0
electrician, plumbing
  + 0 more
Resealed and provided better protection
Description of Work: Leak from bottom of shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

James A.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Greg and Jones Heating are amazing! Cannot say enough good things about them!
Description of Work: Follow up service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katty D.
02/2021
5.0
electrician
  + -1 more
Jhon did a very professional job. The thermostat and another things wasn’t working in the water heater he found the problem right away and fix it. He explains everything in order to understand what kind a problem we had.
Description of Work: Water heater wasn’t working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosa M.
12/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent !!! Fast, well knowledgeable, highly recommended.
Description of Work: Boiler repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth M.
12/2020
5.0
generator service
  + -1 more
I had an issue with my 16k Propane Powered Generac Generator. I used Jones Service to Finance and Install the unit. The unit was working perfectly until a RPM sense code occurred. A technician was sent to diagnose the issue. Fortunately, the issue was Covered under Warranty. The correct part was ordered and the problem was remedied at No Cost to Me! I would recommend Jones Service to anyone looking for Excellent Work for Generator Financing, Installs, and Repair.
Description of Work: Generac Generator Warranty Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melvin C.
12/2020
5.0
heating & air conditioning/hvac, accountant
  + 0 more
Chris is extremely professional. I very pleasant person and I would be thrilled if he came and did all repairs.
Description of Work: Annual boiler service and replace relief valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandie M.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. After their initial assessment of the old furnace, the Jones team quickly got the materials and team in place to replace the entire system. They came and were clean about their work and showed me everything they had done.
Description of Work: Replacement of Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina G.
11/2020
5.0
electrician, heating & air conditioning/hvac, water heater repair, heating oil companies
  + 2 more
Called late morning to schedule repair when boiler stopped working, and they were able to get someone out in just a couple of hours. Greg K. was very friendly, very knowledgeable, and took the time to explain what the issue was and what was needed for the repair. He also took the time to discuss replacement options for our current heating and cooling system and hot water system. He even set up the appointments for an electrician to come out to quote some work on our house and for his coworker Tim to come out to discuss our heating options. Excellent experience all around with Jones Services today, and will absolutely use them again when the need arises.
Description of Work: Repair of boiler control panel as it would not engage to heat home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$621

Anthony O.
10/2020
4.0
accountant, drain cleaning
  + 0 more
Situation went well was informed that this might not be the final solution for the drainage problem and I was given more expensive options I feel educated to the situation at this point
Description of Work: Clogged kitchen drain

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$350

Ginette M.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Our Jones Technician, Danny, was very courteous and professional. The issue was a complex mechanical failure, but Danny was determined and persistent to fix it. He was very thorough with trouble shooting and eventually got to the root of the problem. We were very impressed with both his work and his positive, friendly attitude. He was actually very pleasant company (and allowed me to watch much of his repair work). He also thoroughly explained the issues and how he was resolving them. I would definitely use Jones Services again and highly recommend Danny, specifically!
Description of Work: Boiler repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Steven K.
10/2020
5.0
accountant, generator service
  + 0 more
Excellent. Rommer was very thorough and took his time. I was very pleased with the service.
Description of Work: Yearly maintenance on my generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Gary A.
08/2020
5.0
heating & air conditioning/hvac, accountant
  + 0 more
Great. Greg was very personable and explained all our options on installing a new central air or air/heating unit. Current a/c is due for replacement but Greg found a circuit tripped which took care of the issue for now. Will definitely call Jones for an estimate when we replace the entire system this year or in the spring.
Description of Work: Check central a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

johnathan H.
07/2020
5.0
heating & air conditioning/hvac, accountant
  + 0 more
The technician Greg showed up on time and was very professional. Greg took all Covid-19 precautions by wearing a mask and foot covings while in our home. He answered all of the questions that we had about the system that we would like installed in our home and he went over the different design options that are available to us based on our home's configuration. Greg explained the work and materials that would be used to get the system set up. We were provided with the projections in writing with a breakdown of the costs of each configuration.
Description of Work: Consultation for HVAC System install

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa Y.
07/2020
5.0
air duct cleaning, drain cleaning
  + 0 more
Excellent. Dan quickly fixed the problem and in a very professional manner. He spent time checking orher things like water heater and pressure tank to see if there were any signs of issues. And he did a water test to see if we had any other water issues since we had signs of hard water. I am very pleased with the service we were given!
Description of Work: Plugged toilet pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rikki G.
07/2020
5.0
plumbing, air duct cleaning
  + 0 more
I have used Jones for 4 years. They show up on time, are always courteous and always go the “xtra” to make certain you are satisfied.
Description of Work: Always great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cynthia D.
07/2020
5.0
electrician
  + -1 more
exveptionally well val was very kind , explained everything and why it needed to be done and made some sugguestions for future changes... very satisfied
Description of Work: Electrical repairs

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur S.
07/2020
5.0
plumbing, septic tank, drain cleaning
  + 1 more
Plumber "Tommy" did a great job with everything he worked on!
Description of Work: toilet replacement, adjustment of water pressure, fix leaking sinks,lines from laundry washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Carmen V.
07/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Chris arrived on time. He was very professional and explained everything he was going to do. He explained other work that should be cone and gave me options for service contracts. He was thorough.
Description of Work: Furnace had a leak. Also had some maintenance done on the furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vivian L.
06/2020
5.0
water softeners, air duct cleaning
  + 0 more
We will discuss his proposal at dinner tonight
Description of Work: New water softener system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Claudia T.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
I received excellent service from Jones Services. Josh was the technician that came out. He was very professional, pleasant and thorough in his testing and troubleshooting of the problem with my A/C not working. Turned out, the A/C unit is fine and my thermostat is fine. The GFI switch for the condensation pump on the furnace had tripped due to a power surge; which caused the thermostat to not be able to turn the A/C. Since no parts had to be replaced or repaired, I was only charged the service fee, which is minimal in my opinion. I'm so impressed with service provided, that I signed up for their perpetual home maintenance program. I now feel like I will have peace of mind for all my electrical, furnace, A/C and water heater maintenance and care needs.
Description of Work: A/C stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Claudia T.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Mike C. from Jones Services did a great job with the annual maintenance of my heating system. He was very thorough, professional and polite. He took the time to answer all my questions and was very customer service oriented. Mike seems to really enjoy his job and has a great attitude. He wore a mask the entire visit and wore paper booties when he was inside my home. I would definitely recommend Mike for your Heating and Air Conditioning needs.
Description of Work: Annual inspection and maintenance of heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph D.
06/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Bruno was very professional, clean and knew what he was doing. I would highly recommend him and jones For any service that they provide
Description of Work: AC service
Rating CategoryRating out of 5
Yes, I recommend this pro

Josh H.
05/2020
5.0
septic tank
  + -1 more
It was great, plumber was professional and help.
Description of Work: Help install well pressure tank.
Rating CategoryRating out of 5
Yes, I recommend this pro

Darren T.
05/2020
5.0
air duct cleaning, wells
  + 0 more
Perfect. Services were grouped in such a way as to give me the best value!
Description of Work: Filter change/Boiler review

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2099 Route 17A, Goshen, NY 10924

http://www.jonesservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Heating Oil,
Sewer Cleaning

FAQ

Jones Services is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Jones Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jones Services offers free project estimates.
No, Jones Services does not offer eco-friendly accreditations.
No, Jones Services does not offer a senior discount.
No, Jones Services does not offer emergency services.
Yes, Jones Services offers warranties.
Jones Services offers the following services: -Boiler or Radiator Heating System - Install, Replace, Repair or Service -Gas Furnace & Air Conditioning - Install, Replace, and Repair or Service -Water Heaters: Tank and Tankless - Install, Replace, Repair or Service -Clear Drain Clogs and Locate Breaks, Sump Pumps, Well Pumps, and Gas Piping -Plumbing Services - Toilets, Faucets, Pipe Repair -Water Treatment - Install, Replace, Repair or Service -Generators - Install, Replace, Repair or Service
Duct Cleaning

Contact information

2099 Route 17A, Goshen, NY 10924

http://www.jonesservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day