Jones Services

Heating and Air Conditioning, Plumbing, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Jones Services is now a NO CONTACT service company. Our plumbers, electricians and HVAC technicians are running NO CONTACT service calls. We literally stand in different rooms than our customers, emailing or reading out loud our findings. No handshakes, no paperwork, not even allowing customers to touch iPads. Our technicians wear disinfected gloves, use disinfected tools and whip down anything their gloves and tools touch after servicing equipment. We practice NO CONTACT at work now too. Technicians are not allowed in the office, equipment and parts are delivered to their trucks in the parking lot. Only one employee per vehicle. All company meetings are conducted via Zoom. Most office personal are working from home. Those in the office work apart from each other. No one wants to be quarantined with their toilets backing up, without water or electricity or heat or hot water and now without air conditioning or air filtration or air purification. We are doing everything we can to help all our employees stay health to protect ourselves and our customers.

Business highlights

38 years of trusted experience

Services we offer

-Boiler or Radiator Heating System - Install, Replace, Repair or Service -Gas Furnace & Air Conditioning - Install, Replace, and Repair or Service -Water Heaters: Tank and Tankless - Install, Replace, Repair or Service -Clear Drain Clogs and Locate Breaks, Sump Pumps, Well Pumps, and Gas Piping -Plumbing Services - Toilets, Faucets, Pipe Repair -Water Treatment - Install, Replace, Repair or Service -Generators - Install, Replace, Repair or Service

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-125 of 196 reviews

Kenneth M.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great. Came on time. Explained the problem. Fixed it. Very knowledgeable tech
Description of Work: Furnace service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Jones Services
[Member Name Removed], thank you for letting us know that our tech was very knowledgeable and that he fixed your problem.

Kenneth M.
02/2020
5.0
accountant, generator service
  + 0 more
Excellent. Knowledge. Prompt. Courteous
Description of Work: Generator servicr

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Francesco S.
02/2020
5.0
electrician, plumbing, water heater repair, water softeners
  + 2 more
Great explanation and great price, overall was hoping they stayed for dinner
Description of Work: Water softener system and new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that we provided you with a great explanation and price. Sorry we couldn't stay for dinner perhaps some other time!

Mark B.
02/2020
5.0
electrician
  + -1 more
Extremely well. Shawn was thorough, offered numerous options, explained everything in detail. Had the right answers to all my questions. We contracted for a new Generac and are looking forward to the install.
Description of Work: Generator Quote

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
02/2020
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Excellent. Very pleased with the service and the price was reasonable. My first time using the service and I would definitely use them again.
Description of Work: Clogged bathroom drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Jones Services
[Member Name Removed], thank you for letting us know that we provided you with excellent service at a reasonable price. We look forward to helping you again with plumbing, heating, air condtioning or electrical needs.

Tim K.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Nick B. did an awesome job. Not only did he make the suggested modification, he then tested the system to make sure everything was in order. He had to make a second modification, which in combination completed the repair. Jones always does what they say, when they say it, and they back it up with great customer service. I am planning on hiring them for a water softener, and an A/C system. If they continue to this level of work, I am a customer for life. I highly recommend Jones for anything they offer.
Description of Work: Furnace duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that Nick our HVAC Service Professional did an awesome job.

Emily R.
02/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Doug was professional, polite, knowledgeable. It was a pleasure working with him.
Description of Work: Fixed electrical outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], Thank you for letting us know that Doug our Electrician was profesional, polite and knowledgable.

Donovan G.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Greg was extremely helpful, he showed us that the previous owners didn’t even have a filter on our furnace! He explained very clearly and simply what we needed to do. Extremely professional!
Description of Work: Simple maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Jones Services
[Member Name Removed], thank you for letting us know that Greg was extremely helpful.

Emily R.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Josh was professional, polite, and did a very good job. He was a delight to work with.
Description of Work: Heating was not going on as required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that Josh was polite and a delight to work with.

Mary O.
02/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Val was super, as always Knew what needed to be done, did it, cleaned up, left everything better than it was. So glad he works for you.
Description of Work: Electrical (lights, switches)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that Val our Electrician was super. We are so glad he works here too!

Mary O.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Parts replaced quickly. Jones usually has the right parts in the truck, so I don't have to make an appointment for the future. Everything was up and running in hours. Very happy with the work and the professional who performed it.
Description of Work: leaking pressure relief valve on heating system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Derek B.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
No problems. George was friendly, polite and efficient.
Description of Work: Annual heating check

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that George our HVAC Professional was friendly, polite and efficient.

mark G.
02/2020
5.0
electrician, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
fast and efficient. job well done and mark cleaned up after job and was very good with any questions asked.would rehire again. highly recommended..
Description of Work: replace hot water tank and rebuild toilet tank inner workings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,160

Response from Jones Services
[Member Name Removed], thank you for letting us know that [Member Name Removed], our Residential Service Plumber was fast and efficient, cleaned up after the job and answered all your questions. We appreciate your recommendation.

Brian K.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
As it turned out, there were no issues with the fan. Greg was very knowledgeable about the function of the unit and gave me some things to look for in case the unit malfunctions. He also provided me with some great information regarding cooling units that we are interested in using. I will definitely be calling Greg again to consult about our cooling needs.
Description of Work: Diagnose any problems with toe kick fan in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that Greg our HVAC Service Professional was very knowledgable and provided you with great information regarding your air conditioning systems.

Roger S.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Great professional attitude. Resolved the issue and gave me insight into the system. Thank you.
Description of Work: Heating system issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that we resolved your issue and that our Service Professional was excellent and had a great professional attitude.

Kandy B.
02/2020
5.0
heating & air conditioning/hvac, generator service
  + 0 more
Nick was very friendly and professional explained everything that would be done. When maintenance was completed he let us and again reviewed services that were performed.
Description of Work: Annual service fir whole house generator

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed] thank you for letting us know that Nick was very friendly and professional and explained everything. And thank you for renewing your service agreement, we appreciate your business.

Caren M.
02/2020
5.0
generator service
  + -1 more
Excellent maintenance performed by Val Solek of Jones Services out of Goshen , NY. on my 1 year old GENERAC. Val is highly trained and knowledgeable and provided a lot of important information in the care of my new GENERAC. I am highly pleased with Jones Services and feel I can rely on them at anytime , day or night.
Description of Work: GENERAC annual Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that Val our Residential Service Electrican did an excellent maintenance on your Generac generator.

michael F.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
did an excellent job. tech was very professional and polite and explained what he was going to do.
Description of Work: maintenance on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed] thank you for letting us know that our tech did an excellent job and was very professional and poilte.

SHARON S.
02/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
As expected. I've been using Jones for my furnace, generator and hot eater heater since 2012. Rick the technician has been here numerous service trips and installs. He has always been prompt and professional. Made s recommendation a couple of years ago and I've been saving on my natural gas bill every year since the install. I always recommend Jones to family and friends.
Description of Work: Yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed] thank you for letting us know that our HVAC Service Professional Rick is always prompt and professional.

Krista C.
02/2020
5.0
electrician, heating & air conditioning/hvac, generator service
  + 1 more
Excellent shawn walked me through everything done, raised one point for me to watch for, and was overall a delight.
Description of Work: Generator yearly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that Shawn our Electrician was an overall delight!

michael F.
02/2020
5.0
plumbing, water heater repair
  + 0 more
Mike D renewed my faith in the word craftsmen. He was a really great tech. He was polite and efficient . He walked me through each step of the installation. He also had great suggestions on how to make my life a lot easier by fixing broken and inoperative valves.
Description of Work: install new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Jones Services
[Member Name Removed], I'm glad to see that Mike our Plumber renewed your faith in craftsmen and was a really great tech!

shirlee M.
02/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We are very satisfied with the job done. Dylan B. did all the plumbing work in a very timely manner. He was very good at letting us know everything that was being done and addressed all concerns and questions we had. We are very pleased with the outcome.
Description of Work: Plumbing- had new kitchen faucet put in and new stop valves in bathrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], I'm glad to see that you are very satisfied and Dylan our Plumber was timely and informative.

Sarbjit G.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
George was great. He showed us what was the problem. Fixed it and explained everything he did. Very respectful and knowledgable.
Description of Work: Looking at my Heating Unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Jones Services
[Member Name Removed], thank you for letting us know that George our HVAC Service Technician was great, very respectful and knowledgeable.

walter K.
02/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
All went very professional. quality work. Very pleasant and knowledgable.. 5 star *****
Description of Work: tankless hot water coil replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for the 5 star review even on Angie's List where they we usually get "A"s not "5"!

Kim A.
02/2020
5.0
heating & air conditioning/hvac, plumbing, water softeners
  + 1 more
Filtering system repair Mike did a great job he analyze the problem quickly and made all the arrangements to repair system is under warranty so it’s not costing me anything. I’ve had Jones three or four times now to do a variety of different types of work and every time they have been punctual professional knowledgeable and a pleasure to deal with.
Description of Work: Water Filtering system repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jones Services
[Member Name Removed], thank you for letting us know that Mike did a great job.

Contact information

2099 Route 17A, Goshen, NY 10924

http://www.jonesservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Heating Oil,
Sewer Cleaning

FAQ

Jones Services is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Jones Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jones Services offers free project estimates.
No, Jones Services does not offer eco-friendly accreditations.
No, Jones Services does not offer a senior discount.
No, Jones Services does not offer emergency services.
Yes, Jones Services offers warranties.
Jones Services offers the following services: -Boiler or Radiator Heating System - Install, Replace, Repair or Service -Gas Furnace & Air Conditioning - Install, Replace, and Repair or Service -Water Heaters: Tank and Tankless - Install, Replace, Repair or Service -Clear Drain Clogs and Locate Breaks, Sump Pumps, Well Pumps, and Gas Piping -Plumbing Services - Toilets, Faucets, Pipe Repair -Water Treatment - Install, Replace, Repair or Service -Generators - Install, Replace, Repair or Service
Duct Cleaning

Contact information

2099 Route 17A, Goshen, NY 10924

http://www.jonesservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day