Do It Right Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Licensed Master Plumber. All employees are security background checked. Small jobs. Big jobs. Residential and commercial plumbing. We also do our own digging for water and sewer services. We are professionals and will always strive to satisfy every customer. We stand behind our work and warranty everything we do. If you have an issue with our service please call our office and let us work to figure out a solution, we can't fix a problem if we don't know about it. We want to be your plumber for life.

Business highlights

21 years of trusted experience

Services we offer

Residential & commercial plumbing repairs. Toilets. Faucets. New construction. Water heaters. Tankless water heaters. Hybrid products. Solar water heaters installed. Camera for line inspections. Home inspections. Gas lines. Infloor radiant heat. Water & sewer services installed & repaired. Drain cleaning for sinks, tubs, toilets & main drain in basement. Installing toilets, disposals & faucets.

Services we don't offer

Heating systems installed & repaired. Work on septic systems. Pump. Fix appliances.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7361 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 176-200 of 361 reviews

janice N.
02/2015
3.0
plumbing
  + -1 more
He said that i needed a new pressure gauge when he turned thing back on again it wasnt working right and he had to reset it a few times and couldnt guarantee it would work if i didnt replace it. I do not feel i needed this pressure guage. The pressure was never an issue. The pressure has always been bad on a few faucets and i told them this. I also advised them of the angies list coupon when i made the appointment and they said i could just mention it and they would give me the deal w/o going thru issue of purchasing. When all was said and done they were there 2 hrs minus the time they left and came back. My bill was 368. It wasnt itemized so i didnt know what the labor was or what the part was it what just one lump sum. I told him that i had that angies list coupon and he said ok ill be right back came back with 10$ off the bill. I called and told whoever answered the phone about this and they said it was not for emergency services. I said 'you told me i could use when i called' he said he would adjust the bill and it was never adjusted. No not satisfied and will look for another plumber.
Description of Work: I called to have lines checked to see if they were broken. I was experiencing a leak on spare bedroom floor. They said it was from the roof. They went under the house to check things out.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$368

John P.
02/2015
5.0
plumbing
  + -1 more
The two guys did a great job. They were in and out in about an hour. I bought the two hour labor deal for 139.
Description of Work: replaces shower mixer valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janet V.
02/2015
4.0
drain cleaning, plumbing
  + 0 more
It turned out alright. I probably wouldn't use them again based on the pricing for the amount of work they did.
Description of Work: I purchased a Deal from this company for two hours of plumbing labor. They did some basic plumbing work, like drain cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$139

Carol M.
02/2015
5.0
plumbing
  + -1 more
We LOVED Pat and Mark. They were punctual, professional, knowledgeable, polite and they worked efficiently. We're looking forward to our next project to have them back again. And kudos to Do It Right for hiring veterans!
Description of Work: Installed new toilet, swapped faucet on bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Brandon S.
02/2015
5.0
plumbing
  + -1 more
Within hours of purchasing the deal through Angie's List, they called and scheduled service for the next day. Gave a half hour head's up before arrival (on time). Got right to work and efficiently addressed and repaired all issues.
Description of Work: Fixed leak on main shut off valve, diagnosed and replaced cartridge on tub faucet, fixed leaking trap, hooked up toilet handle chain. Inspected multiple other concerns (we bought the house the day before the service was performed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Mathew K.
02/2015
4.0
plumbing
  + -1 more
It went well, the only issue was my being sick. I'm truly sorry for the delay with my feed back because these guys are really good. I actually left them on their own while I laid back in my recliner trying to feel better. Before I did that we toured the bathrooms as what n eeded to be done including the shutoff for the refrigerator. What I liked was the idea of them fixing issues they needed fixing or replaced, I liked that. My trust with them went well and the work was completed in the 4 hour time limit. Have to admit they where quiet and that may have been becasue they knew I was under the weather. No messes to clean up, it felt good to use the bathrooms with everything working the way they should.
Description of Work: Installed shutoff for Refrigerator, Replaced 2 toilet flappers, Replaced 2 lavaratory pop-up assemblies, fixed tub faucet and did a fix to not only to both toilets but also to both vanitiy drains.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$527

Response from Do It Right Plumbing Inc
We always appreciate feedback and A ratings are what we strive for. We're not sure what else this gentleman is looking for. We arrived on time, showed him issues in his home, only fixed what he asked for, accommodated his condition and worked in a timely manner. His expectations and standards must be extraordinary since being satisfied is not enough. If you have less than an A experience, please let us know immediately, since that is our company's standard for service.

Kathleen S.
01/2015
5.0
plumbing
  + -1 more
It was fine. They didn’t find anything wrong and didn’t charge us as they didn’t find anything. They were very professional and punctual as I recall.
Description of Work: I purchased the Deal for two hours of plumbing labor.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

susan F.
01/2015
5.0
home remodeling, plumbing
  + 0 more
The 2 men called about 1/2 hour before they arrived. Earlier than the time window I was told but I was home so no problem. Very pleasant and went right to work. One worked on my kitchen sink. I had already purchased the faucet and I had cleaned under the sink and ready for the work. The other gentlemen, Patrick, replaced a tub faucet that had a deteriorating, singing diverter. I had told the scheduler that I would need the tub faucet in hopes that they would come with one but I guess they need to see what is needed. So, within the paid time of 2 hours from the big deal - two faucets were replaced - one I had purchased before and one took a trip to be bought on the clock - the cost added on to the $139 big deal. They also replace my shower head that I had. This work done took the 2 men - 1 hour
Description of Work: Replaced my kitchen sink faucet that I purchased. Replaced the bathroom tub faucet/ diverter. Replace the shower head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jessica P.
01/2015
5.0
plumbing
  + -1 more
This is the second time we have used Do It Right Plumbing for various jobs. We have been very happy both times. They are very prompt, , friendly, and knowledgeable. I would not hesitate to use them again!
Description of Work: Repaired frozen washing machine drain trap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John M.
01/2015
5.0
plumbing
  + -1 more
It went very well. They were both professional and personable. They should up on time, did the work in an expeditious manner, completed it on time, and provided excellent results. Further, they keep me informed as to the nature of the problems they were finding, and their progress in resolving them.
Description of Work: They fixed a number of plumbing issues that had been nagging us since we bought our house two years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy O.
01/2015
4.0
ceramic tile, plumbing
  + 0 more
Their quote was considerably higher than another person who came and did the work. They provided the quote very expeditiously.
Description of Work: We got a quote from Do It Right Plumbing for removing tiling, replacing a valve that had failed, and replacing the tile in the shower/bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kathy O.
01/2015
4.0
plumbing
  + -1 more
They were okay. He went slightly over the time, so there was a nominal fee of $30.24, which was perfectly okay as he did tremendous amounts of work. The person who arrived from Do It Right Plumbing, seemed to be perfectly remarkable, and competent, and that is always a relief. He gave accurate diagnosis, but they didn't end up being the agency doing the work. The major work couldn't be done in the allotted in the time, so she received a better quote from somebody else. The price was extraordinary for the work that was done. He knew what he was doing, he just didn't have time to do what needed to be done. They showed up when they said they would, and did what they could.
Description of Work: I had purchased a big deal for Do It Right Plumbing Inc. It was for my late father-in-laws house, my wife had them do some small things there. The fellow who showed up looked at what my wife wanted to have done with the shower, he tightened up a few things that were loose and leaking, and he did a few things in the kitchen as well. He also told us what needed to be done, as he couldn't do all of it in the allotted time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$169.24

Greg kinane K.
12/2014
4.0
plumbing
  + -1 more
so far, so good...actual fix has not been implemented
Description of Work: figuring out how to upgrade the water lines into my residence...working with OCWA

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Lynn D.
12/2014
5.0
plumbing
  + -1 more
My 15 year-old garbage disposal stopped working on December 1, 2014. I called Do It Right Plumbing that day, they promised a repairman would be at my house between 2-4 PM on December 3, 2014. I was also given the choice of supplying my own new garbage disposal or letting Do It Right Plumbing supply one. They assured me that Do It Right installs high quality disposals and recommended a 3/4 horsepower unit. I agreed to let them provide the disposal. The Plumber, Patrick, called twice during the day on Wednesday to confirm that I was on his schedule and called a second time to tell me he was on his way to my home. He arrived right around 2pm. He looked at my old unit (one of the bearings had broken), and replaced my old unit with a 3/4 horsepower Incinkerator Badger disposal. (This is a highly rated unit on Consumer Reports). Patrick was at my house about an hour and did a professional job installing the disposal. He did not leave any mess behind, he removed the old disposal and took it with him, and explained to my wife and myself the various features and and how to take care of the new disposal. It's now been almost a week -- and no water leaks either! I highly recommend Do It Right Plumbing!
Description of Work: Supplied and Installed a Garbage Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354.78

James M.
12/2014
5.0
plumbing
  + -1 more
I have used this company three times: To replace a leaky kitchen faucet line; To replace galvanized pipes in the main water line; To install a water line connection to the frig freezer. I found the company and workers to be professional and personable. It's a good idea to get an estimate of the costs for parts as well as for the labor. I would definitely use them in the future and recommend them highly. Jim M
Description of Work: Install water line to frig freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Brandi T.
11/2014
4.0
plumbing
  + -1 more
The young men had a little trouble and decided to go through stack. That did the trick. My only complaint was lack of professionalism. The one lad had his butt hanging out and his language was foul.
Description of Work: Cleared blocked main sewer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$374

Response from Do It Right Plumbing Inc
Thank you for mentioning the foul language, we spoke to this lad and he has already called you to apologize for the inappropriate behavior. There is no excuse for that, we work hard to provide top notch customer service and appreciate you taking the time to help us maintain and improve our company standards.

David P.
11/2014
5.0
plumbing
  + -1 more
He did a great job. Arrived on time, and was great about communicating to us what needed to be done and why. Also answered a few questions about some old pipes in the basement that we had some concerns about.
Description of Work: Installed faucet in basement (which required fixing up some old pipe issues), installed faucet in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Karmen M.
10/2014
5.0
plumbing
  + -1 more
Fantastic! The company was promptly responsive, gracious, and clear in all communication. Patrick, who did the work, was right on time, very friendly, very professional, and did great work besides. I already plan to schedule more work from them.
Description of Work: Several small plumbing repairs plus a complete inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terry E.
10/2014
5.0
excavators, plumbing
  + 0 more
Excavation, drilling of basement wall, and pulling city water line into basement took a couple of hours. Final tie-ins to city water (reworking of basement piping) took a couple of hours. Excavation was backfilled and leveled nicely. Contractor was available when city came out to install water meter to make the final tie-in to the home. Very good group of workers, and I would recommend them to anyone!
Description of Work: Excavated and pulled new city water line into home. Disconnected old well water system and installed new city water system to home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Narasipur S.
10/2014
1.0
plumbing
  + -1 more
I was very disappointed with their estimate. Their quotation was not at all appropriate. I wanted two handles on a shower faucet to get replaced and they said the two handles would cost $150.00 whereas I could get one for $5.00 from my local plumbing store. Responsiveness is very good.
Description of Work: They came and gave an estimate. Approximate cost of service: 358.00.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0


Response from Do It Right Plumbing Inc
I would like to say we dropped the ball on this one, but we didn't. Replacement handles for this specific faucet can only be gotten from 1 distributor in the area and they are pricey. Generic handles can be gotten for much less, but we won't install the type of junk he is referring to because we would be warrantying an inferior product that customers ultimately are not be happy with. We thought this customer deserved better products. You get what you pay for.

Christine S.
10/2014
3.0
plumbing
  + -1 more
I was charged the Angie's List price of $139 which had to be paid before they came. The plumber was here less than 1/2 hour. The same problem occurred two weeks later and I called a different plumbing service and the plumber took the time to explain why this was happening and charged me 1/2 of the fee Angie's plumber did and he was here longer.
Description of Work: It was a deal for $139 for 2 hours of plumbing labor.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$139

Response from Do It Right Plumbing Inc
We went to this customer's home to clear a clogged toilet. Unfortunately our plumber cleared the clog quickly and resolved the issue in less than the allotted time. Had we known there was another issue we would have come back out. We will credit time not used on the deal toward another call for another day. We stand behind our work, but we cannot fix an issue we do not know about. We regret they had an unsatisfactory experience.

Patricia V.
10/2014
5.0
plumbing
  + -1 more
Patrick was great and very polite and fixed the problem plus installed the new spigot and gave me instructions on turning it off during the winter.
Description of Work: installed outside spigot and fixed leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Peter C.
09/2014
5.0
drain cleaning, plumbing
  + 0 more
He did an exceptionally dirty job exceptionally well, with a great attitude. I would use him again in a heartbeat.
Description of Work: Unclogged a slow-draining toilet, sink, and shower. Installed some water hammer arrestors on my washer. Had a look around for other plumbing problems and suggested (affordable) remedies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$135

James M.
09/2014
5.0
plumbing
  + -1 more
Thus far there have been no leaks. I found the plumbers to be professional, competent, and friendly. I would not hesitate to use Do It Right Plumbing in the future.
Description of Work: On the first visit, the leak to my kitchen cold water line was repaired. On the second visit, galvanized pipes were replaced in my basement for $260.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

BARBARA K.
08/2014
3.0
plumbing
  + -1 more
I purchased the 2 hour $139.00 deal which on its face is a good deal but buyer's beware it doesn't stop there. The tech replaced the outside faucet but when he cut his copper pipe he cut it too short so he ended up using some of our old piping. No big deal I guess. The faucet was done within the 2 hr paid period so he then started to work on the toilets. I have two Toto toilets and he could not get the valves to work properly, even a brand new one that I had bought and provided to him so next thing I knew he advised I needed to replace the valves with 2 universal valves, and then he replaced a supply line he said I needed, and then he said he could not replace the little water shut off handle (it had broken off when my husband tried to turn it) and so , of course, he would need to come back to fix that. So, after the 2 hr. deal I had already paid for, he was there an extra 1/2 hour and it cost me $196.56!!! So now I had paid $335.56. Yes, that did include the 2 valves, outside faucet and supply line. (I priced universal valves, most under $20.00). and he used the flappers I already had. Which brings me to the fact that before he left on the first visit, as we stood next to one of the toilets, we both heard it leak and add water!! The tech said it was just the flapper adjusting and he "stood by his work" so when he returned he would fix it if necessary. When he returned to replace the water shut off, that toilet had stopped leaking but now the other one is leaking. Great work. Oh, and that second trip cost me another $181.44 for less than an hour's service. .I will say the tech was a nice young man and I think he distributes his time usage and decisions as he is expected to by his company. So it cost me a total of $517.97 for an outside faucet and two slow leaking toilets, one of which is till leaking. I usually don't quibble about prices but this was just over the top.
Description of Work: Replaced outside faucet, supposedly fixed two toilets that had slow leaks.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$517

Contact information

474 W 1st St S, Fulton, NY 13069

http://www.doitrightplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
No license required

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Ceramic Tile,
Water Filtration and Softening,
Wells and Pumps,
Drain Pipe Installation,
Excavating,
Flooring Sales and Installation,
Sewer Cleaning,
Natural Gas Lines

FAQ

Do It Right Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Do It Right Plumbing Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Do It Right Plumbing Inc offers free project estimates.
Yes, Do It Right Plumbing Inc offers eco-friendly accreditations.
Yes, Do It Right Plumbing Inc offers a 10% senior discount.
No, Do It Right Plumbing Inc does not offer emergency services.
Yes, Do It Right Plumbing Inc offers warranties.
Do It Right Plumbing Inc offers the following services: Residential & commercial plumbing repairs. Toilets. Faucets. New construction. Water heaters. Tankless water heaters. Hybrid products. Solar water heaters installed. Camera for line inspections. Home inspections. Gas lines. Infloor radiant heat. Water & sewer services installed & repaired. Drain cleaning for sinks, tubs, toilets & main drain in basement. Installing toilets, disposals & faucets.
Heating systems installed & repaired. Work on septic systems. Pump. Fix appliances.

Contact information

474 W 1st St S, Fulton, NY 13069

http://www.doitrightplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed