Highline Moving Delivery and Storage

Moving Companies, Hauling, Storage,

About us

Highline Moving Delivery and Storage, also known as Highline Moving and Delivery, is your trusted partner for all your moving and storage needs in Rochester. With our exceptional service and attention to detail, we stand out from the competition. Contact us today for a stress-free and efficient moving experience.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Moving delivery & storage.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
3%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-75 of 100 reviews

Pedro D.
10/2020
5.0
moving companies
  + -1 more
Full house move!
Description of Work: Smoooooth move! Paul provided a timely and free estimate. Shawn and Andy were true professionals, courteous and friendly making a stressful situation tolerable. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$708

Brian B.
10/2017
5.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Donna R.
04/2017
5.0
moving companies
  + -1 more
Very well!
Description of Work: Moving from Rochester, NY to Carmel, NY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,895

Craig M.
12/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bonnie M G.
07/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved my daughter & family from one house to another about one mile away. Moved furniture & some boxes, totes, etc. Worked from 9-12:30. Had Angie's List special for $149 + extra for $74.75. A nightstand fell of the back of the truck when opened up, but they repaired it so we couldn't even tell where it had been broken!! Used them before when daughter moved previously. Been a great group of guys who work fast & hard. Will definitely use again if needed & do recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223.75

Patricia R.
07/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Very good

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joyce D.
06/2016
3.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$169

Cody B.
03/2014
4.0
moving companies
  + -1 more
The movers were punctual at both ends of the move and worked quickly. We had a small hiccup with the moving process, but the Company stood behind its work and made things right. Based on our experience, Highline is worthy of its high Angie's List and BBB ratings.
Description of Work: Highline moved a piano approximately 15-20 miles for us that we purchased at an estate sale.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

mike N.
03/2014
5.0
moving companies
  + -1 more
Great crew. Showed up on time. Worked hard. Were very careful. Loved them.
Description of Work: move office equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ellen K.
02/2014
5.0
moving companies
  + -1 more
Two movers arrived right on time and worked quickly and carefully. When unloading at the new place, they were very professional, conscientious and careful not to disrupt any of the other residents (had to bring everything to the 2nd floor). I was concerned that when I bought the coupon, the company would find a way to slow down the move so charges would be more. This was not the case at all. The whole move (across town) was completed within the discounted time frame. I would certainly use Highline Moving again and also recommend them to others.
Description of Work: I purchased $300 of moving (~3 hrs) with the $149 "big deal". We were moving my dad from a 2 bedroom apartment to a 1 bedroom in a Senior Community.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Valeri J.
09/2013
5.0
moving companies
  + -1 more
We had to move our household from one residence to another 25 miles distance. We moved on Friday August 16 our entire household of furniture including a piano. Two young men arrived that morning and got the job done in about 5 hours. They did a great job. They hauled furniture with no complaints at all and were pleasant and enjoyable to work with all the way to the end. We wouldn't even hesitate to use them again in the future. This company is great.
Description of Work: We asked Paul, the owner, to come and give us an estimate on a move we had to do. He replied to our phone message almost immediately and arrived to give us a quote within two days. We felt comfortable with his information and estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David F.
09/2013
5.0
moving companies
  + -1 more
Right on time, worked quickly (maybe a bit too quickly), friendly, professional. The only reason I gave a B to quality was that one of the guys tripped coming up the stairs and banged a small 2-drawer end table into the door frame at the top of the stairs. They promised to come back and use putty and paint to repair it, but that might have been avoided if he had taken a bit more time (they were really hustling to get the work done quickly on a busy weekend). Mistakes happen, and this was a mistake. I would definitely recommend these folks, and will use them again if I need moving locally. Pricing was very good, communication was excellent.
Description of Work: Moved an apartment's worth of furniture, etc. from a storage unit to an apartment

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Mary H.
08/2013
5.0
moving companies
  + -1 more
Two guys showed up, on time, called ahead and were very nice. My *only* complaint, and it's not really a complaint, is that they would not bring down a large, heavy cat tower that I had told the owner about when I booked the move a couple weeks before. They said they were both allergic. The reason we got movers was to avoid heavy items, and the cat tower was very clean and free of any hair etc. We ended up having to move that ourselves, but that is the only thing that wasn't great! The guys worked their butts off for 5+ hours, refused lunch offers multiple times, didn't stop to even so much as use the bathroom. They were very hard working, efficient and packed that truck to the roof with our stuff. Nothing was broken, moved right into the new house and to appropriate floors/rooms without much of a hitch (other than the cat tower). Next time, I would just recommend that someone comes to take a look at what you're moving so there is a big enough truck because we did have to leave things behind and come back to get it with our own vehicles, and I would also just recommend that if you know your guys have any allergies to pets, you don't send them somewhere where they will be asked to move pet items.
Description of Work: Moved a good size house with lots of stuff (furniture, boxes) from the city of Rochester to Honeoye Falls NY.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Debra H.
07/2013
3.0
moving companies
  + -1 more
When I called Paul (the owner), I explained that I had several difficult items to be moved.... equipment for my business as well as an old bank safe. I suggested that he come by and see them to make sure they would not be a problem. He assured me that they had experience moving large items and that it would not be a problem. He said that on the moving day, if it were a problem, he would personally come and help. On the moving day, his guys has no idea what I had. They immediately were unsure how to safely move the items. We called Paul. He did come over after sending two other guys who also didn't know what to do. The long and short of this story is that eventually they got everything moved. However instead of a 4 hour move (as quoted by other companies and Paul), it turned into an entire day. They had to go and rent several items to complete my move and even then, it wasn't easy. At the end, Paul apologized but charged me more than he should have. I was so worn out from the experience, I didn't even argue. If you have unusual items, don't use this company... all they have is a small moving truck, hand carts and blankets. No lift gates, no pallet jacks, etc. If it's big or heavy, they are not the company for you!!
Description of Work: Moved large furniture as well as work related equipment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$600

Response from Highline Moving Delivery and Storage
We are very sorry this customer was not completely satisfied. We have moved many safes, but this was a "double safe" from the 1800's. Meaning you open the first door of the safe and then there is a second safe built inside that one. Very cool safe it was the only item we have ever moved that was marked dynamite proof. I did not charge her for the additional men and equipment and time required just most of the time for the original crew. Again I am very sorry she is not completely happy with our services had I realized the kind of safe she had I would have told her in advance that we do not handle items over 2,000 pounds once there I thought the best thing to do for the customer was to get it moved even though we normally handle such items nor had we ever run into such an item before. I feel very confident she could not have had it moved for less with another company. I guess " a heavy safe" just means different things to different people.

Jay M.
06/2013
5.0
moving companies
  + -1 more
Everything went perfect. No scratches, wall damage, floor damage or anything. I called up and Paul was able to schedule us in on the same day we called for an estimate. The two man crew (Corey and James) were friendly and professional and courteous.
Description of Work: Moved our washing machine from the first floor of our home to the second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Joe P.
06/2013
5.0
moving companies
  + -1 more
Everything went as planned. Always friendly and professional. Highly recommend their service.
Description of Work: Picked up sectional furniture at warehouse, delivered it to home #1. Removed existing sectional furniture from home #1 and delivered it to home #2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael K.
05/2013
5.0
moving companies
  + -1 more
Went great, very minor snags, but it's to be expected with a move. The guys were professional, hard-working and prompt.
Description of Work: Move of one truckload of stuff from Henrietta to Charlotte, stopping on the way in Spencerport to get more things.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sandra G.
05/2013
5.0
moving companies
  + -1 more
Excellent. They showed up on time, were very polite and professional. They were very considerate as to not damage anything including walls. They also gave me the opportunity to move anything around before they left. I would highly recommend this company to anyone who is moving.
Description of Work: Moved our household

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Camilla V.
04/2013
5.0
moving companies
  + -1 more
Down to business, courteous & efficient.
Description of Work: Moving lateral file from Canandaigua to Rochester.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

David F.
04/2013
5.0
moving companies
  + -1 more
The two movers worked very fast, but were careful to prevent any damage. No complaints!
Description of Work: Moved our household goods from one home to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Christopher L.
01/2013
5.0
moving companies
  + -1 more
Everything went great. Highline was very responsive. I had to cancel a couple of times as the freight forwarding company dropped my original safe and reschedule. Highline was on top of everything and had a crew at my home within hours of the call.
Description of Work: Highline moved a large gun safe for me. They did an outstanding job for a reasonable price, I can't recommend them enough. The movers were very courteous and moved the safe into the house without damage to anything. This was a very heavy safe and I could not be more pleased with the way they handled everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kathleen S.
12/2012
5.0
moving companies
  + -1 more
I bought a bedroom set on Craigs List. Because of Highline's excellent reviews on Angie's List, they were the first I called. With only two days notice, Paul was available at my timeframe to pick up and deliver the furniture to my home. The truck arrived on time, professional service, the furniture was well protected arriving without a scratch and placed exactly where I wanted it and the price was very reasonable. I will use this company every time I need furniture moved. Excellent company to work with!
Description of Work: Highline picked up a bedroom set at one location and delivered and set up at another location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer H.
09/2012
5.0
moving companies
  + -1 more
They were on time and easy to work with. Handled my furniture and belongings with care. Worked very hard, even in the rain. Final cost lower than other moving companies quotes. The only thing is they forgot the wardrobe mover. This ended up meaning days more work for my household. However, that aside I would hire them again as they were professional.
Description of Work: They moved me from a small apartment in Canandaigua to a town home in Victor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Frank W.
11/2011
5.0
moving companies
  + -1 more
He accommodates you no matter what he is doing; he is just super. He took our old refrigerator, removed the door, and put it on the curb for us. He just goes the extra mile. He is just a great guy. He helped move my son’s armoire up to a fourth floor apartment only to find that it didn’t fit, so he brought it to our basement. The thing weighs 500 pounds; it is eight feet tall and solid wood. Anyone else would just roll their eyes and tell me to forget about it. He usually charges me by the move and I think his prices are fair.
Description of Work: My adult children have moved several times and we use Highline Moving. Also, last year we used him to deliver a refrigerator. I have used him exclusively for seven years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim C.
06/2011
5.0
moving companies
  + -1 more
Excellent. The owner of the business was easy to contact. He explained pricing and easily accommodated my needs and schedule. His workers arrived 15 minutes early. They worked hard, were polite and friendly. I would definately use them again.
Description of Work: Highline Moving and delivery moved us out of our lakehouse. They held our things on there truck while we closed on our new house. Then moved us into our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

6025 Denny Dr, Farmington, NY 14425

http://www.HighlineDelivery.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
T36728
Trade License Locale
NY
Trade License Authority
New York State Department of Transportation
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Hauling,
Storage,
Delivery Service

FAQ

Highline Moving Delivery and Storage is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Highline Moving Delivery and Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Highline Moving Delivery and Storage offers free project estimates.
No, Highline Moving Delivery and Storage does not offer eco-friendly accreditations.
No, Highline Moving Delivery and Storage does not offer a senior discount.
Yes, Highline Moving Delivery and Storage offers emergency services.
Yes, Highline Moving Delivery and Storage offers warranties.
Highline Moving Delivery and Storage offers the following services: Moving delivery & storage.

Contact information

6025 Denny Dr, Farmington, NY 14425

http://www.HighlineDelivery.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM