Pro Quality Home Improvements Inc

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They were definitely reliable. They came on time. They got the job done quickly. I think the paint job could've been a little better. I would say the work was good.

fine.

It looks very nice, but what I realized is that I did not get any other quotes. I think that it was probably much more expensive than it had to be. I did not talk to them about the reduction of price because originally we had thought that it would be a much more involved job, but it was not. They offered to bring down the price by $250 which we should not have accepted; it was our fault that we did not negotiate further with them. I am pleased with the end result, in terms of the quality of the work that was done I have absolutely no negative feelings about it. It was a nice job. There were certain corrections which needed to be made and it was made, and I was satisfied with that. In terms of the cost they also gave me a price for a totally different job which was putting on in your roof. I did have two additional estimates given to me. This was for the complete roof on the house. That was a totally different thing because they wanted to get additional jobs, so they told us we needed a new roof and I think we agreed. So they gave us an estimate. The estimate they gave us had all sorts of discounts that they offered. The two other estimates that we got were both from licensed and insured roofers, but I was not comparing them properly. One was three quarters of what the price was and the other was about a half. I realized at that point that we had paid a little more on the job in the kitchen. When I heard the tremendous difference I realized that I had probably paid a great deal more than I needed to. My likelihood of using them again is very low because just judging by the price that they gave me for the roofing was significantly higher than the other two. In terms of the quality of work they are good; but in terms of the price that they give on the estimate, my friends should look to see what the others are offering because I believe that they are higher priced than most of the other companies. My overall experience would be fair. The work that they did which was supposed to start on the 14th and end may be two and a half to three days later actually was ten days long. I am very happy with the end result because the quality of the end product was very good. I would not be inclined to use them again because of the price most of all and then to some extent because of the delay. Although I know that routinely every person gets work done in their house and it always takes longer than it should, that was a little bit annoying. The need was not anyway much and so this was not the most important issue. If they had had a good price, and the workmanship was fine and very good then I would have probably rated them high. They were supposed to start on the 14th at 9am, and at 9 o’clock I received a phone call from them that they hadn’t yet got the tiles of the floor delivered, now that to me didn’t make any sense. If they hadn’t had the tiles delivered by Friday, then they should have called on Friday and said that they wouldn’t be able to start on Monday. They were all different in terms of professionalism. The wall paper guy and the floor guys were excellent, they were absolutely fine. The painters had not checked in and painted the windows shut, so we couldn’t open the windows up. We can open them now because the person that came and fixed it was able to loosen it up. They also dripped paint a couple of places and somebody else cleaned it up. It wasn’t terrible. There was a light fixture over the sink, which was also the painter’s part. That light fixture is very simple. It works on sort of a spring action, so you can just pull it down and you don’t have to take it out to change the bulb. The person that came to fix the goods and the windows, also fixed that. The person was responsive, but the painters were terrible. They were not entirely professional. Those things shouldn’t have happened. When I paint it that doesn’t happen. The wall paper guy and the floor guys were unbelievably good. I would not use their services again in the future.

I am amazed between the differences between the contractors working on my house. This company what they say they will do. The bosses come out and check on the workers. The workers are very profsional and clean up afterthemselves.

We have quite a bit of work to be done to our house, we recently added a room and a screened in porch. We are also in the process of remodeling our kitchen. Our neighbor recently took down the back fence and we need to put up a new wood fence along the back plus possibly replace all 320 linear feet of old fencing around the property. As well as some vinyl fencing at the front of the house. So we thought we would try out this company for the fencing and if we liked them perhaps hire them for other jobs within the home. The sales rep. came out, took mearsurements and told us they would be in contact. Weeks went by and no return contact. Finally called the company, left a msg and they called back. We were told that they didn't know anything about our job, I mentioned the fencing and they told me to call a fencing company, no apology for the sales rep. never calling back. I know I can call fencing companies, and I have contacted some as well, but the idea was to try them out on fencing first and then on the interior jobs. The sales person could had told me that they don't do fencing instead of leading me on and wasting my time.

They called me, and I asked them to call me back and they did. I looked them up on the net and found them on Angie’s list. I am happy with them. They are very responsive. They came when they said they will and did the job quickly. I am overall very satisfied with them.

We were very pleased with the prompt response. Glenn called us and set up the appointment and the workers came on time and were very pleasant. The work was done to my satisfaction and the clean up was dillingent. The painter were very neat.

The Saleman was professional, punctual, well informed and pleasant. The workers showed on on schedule and the work was impectable. The clean up was excellent and follow up and communiction couldn't be better. I will recommend Pro Quality to all of my friends.