Prime Heating and Air, LLC

5.0(
103
)

Heating and Air Conditioning, Water Heaters

About us

2016-2020 Super Service Winners! Owner Duane Carr has worked in the HVAC industry since graduating from Thaddeus Stevens State College of Technology in 1997. Duane started Prime Heating and Air Conditioning to provide Syracuse and the CNY Region with a local, independently owned HVAC company that earns the trust of its customers by doing quality work at reasonable prices. With Duane's commitment to family and community, he's built his business to include his two brothers, Neal and Eric, to provide outstanding service and local community support.

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

For residential customers, Prime installs furnaces, boilers, air conditioners, heat pumps, control systems, duct work, water heaters, and more. On the commercial side, Prime Heating and Air Conditioning does new construction and retrofit jobs. In addition, Prime is also a 24/7 emergency service provider for both residential and commercial.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.0103 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 101-103 of 103 reviews
Monte S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Completely satisfied.
Description of Work: Furnace cleaning and repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Prime Heating and Air, LLC
Thank you for your continued support of Prime H&A, we appreciate your business!
Al T.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
good
Description of Work: Repair and clean air conditioners
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$251
Michael J.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had a gas furnace replaced and air conditioning added. I'll be honest, I was hesitant since it was a new company opened in early 2015, but Prime Heating and Air did a fantastic job. Duanne (owner) came to estimate the project and explained he had been in the business for over 20 years and just started on his own. He left everything neat and tidy considering it was pouring rain and muddy on the day of the furnace install. I was very satisfied with the communication as well. Every time I contacted Duanne (via text, email or call) I received an almost immediate response. It was apparent that he had the knowledge and skills to complete the project. I would highly recommend Prime Heating and Air.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800

Contact information

6780 Northern Blvd Suite 204, East Syracuse, NY 13057

http://PrimeHeatAndAir.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
9265 C
Trade License Authority
City of Syracuse
Trade License Expiration
12/31/2020
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Prime Heating and Air, LLC is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Prime Heating and Air, LLC accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Prime Heating and Air, LLC offers free project estimates.
Yes, Prime Heating and Air, LLC offers eco-friendly accreditations.
No, Prime Heating and Air, LLC does not offer a senior discount.
Yes, Prime Heating and Air, LLC offers emergency services.
Yes, Prime Heating and Air, LLC offers warranties.
Prime Heating and Air, LLC offers the following services: For residential customers, Prime installs furnaces, boilers, air conditioners, heat pumps, control systems, duct work, water heaters, and more. On the commercial side, Prime Heating and Air Conditioning does new construction and retrofit jobs. In addition, Prime is also a 24/7 emergency service provider for both residential and commercial.

Contact information

6780 Northern Blvd Suite 204, East Syracuse, NY 13057

http://PrimeHeatAndAir.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day