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Penfield Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Family owned & operated since 1962. Celebrating over 54 years in business! Our commitment to the customer is what sets us apart. We are big enough to handle any plumbing problem, yet small enough to give you personalized service. All our technicians are experienced and trained. Important note: Our technicians do not work on commission sales. You will always get honest and dependable service.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Water heaters, drain & sewer cleaning, pipe repair, pipe lining, pumps, faucets, fixtures, gas lines, tankless hot water heaters, backflow testing, exhaust fans, tub & shower replacement, water filtration & treatment, gas line installation & repair.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8385 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 376-385 of 385 reviews

Anna K.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Went perfectly.
Description of Work: Replaced water heater. Great job. Reasonable. Prompt. Great technician. And Angie's discount!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

kurt R.
03/2013
5.0
plumbing
  + -1 more
05

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael D. S.
01/2013
5.0
plumbing
  + -1 more
As above
Description of Work: I signed up for an Angie's List Big Deal on February 20, 2012 with Penfield plumbing last February. The deal was: Get a service call and 1//2 hour of labor for a total of $29. I didn't have any particular project, so when a friend needed a faucet installed I checked with the plumber and then passed the coupon on to her. The technician R.B. showed up on time and was professional in all respects. He advised my friend that she needed new turn off valves which he installed along with the faucet. He spent about an hour on the job and left everything in good order. The invoice did not list the time involved so I am not certain what their hourly rate is. He charged $123 for installing the faucet and valves plus the trip charge of $29 and $12.16 for tax. Sounds pretty good to me these days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164.16

Marty C.
11/2012
5.0
plumbing
  + -1 more
great job. fair price
Description of Work: replaced damaged garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Sekar P.
09/2012
5.0
plumbing
  + -1 more
Half hour
Description of Work: Replaced my Kitchen faucet. Professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

david W.
08/2012
5.0
plumbing
  + -1 more
Overall it went perfect.
Description of Work: changed a faucet that I had totally botched up trying to repair. From start to finish everything was handled in a professional, efficient, and friendly way. I would not hesitate to use them again. I was thinking of inviting Alex, the service rep, to dinner I was so pleased with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Linda W.
07/2012
5.0
plumbing
  + -1 more
Minor repair was completed quickly
Description of Work: Fixed leak in main water valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

John H.
05/2012
5.0
plumbing
  + -1 more
Went well.
Description of Work: Installation of garbage disposal system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laurie O.
05/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: (Description unavailable)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JIM C.
05/2011
5.0
plumbing, water heater repair
  + 0 more
EVERYTHING WENT WELL.
Description of Work: INSTALLED DIRECT VENT HOT WATER HEATER. GOOD PRICE AND EXCELLENT SERVICE. REMOVED THE OLD HEATER AND CLEANED UP BEFORE LEAVING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,292

Contact information

533 West Commercial Street, East Rochester, NY 14445

www.penfieldplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Excavating,
Air Duct Cleaning,
Water Filtration and Softening

FAQ

Penfield Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 AM

Saturday: Closed

Penfield Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Penfield Plumbing offers free project estimates.
No, Penfield Plumbing does not offer eco-friendly accreditations.
Yes, Penfield Plumbing offers a 0% senior discount.
Yes, Penfield Plumbing offers emergency services.
Yes, Penfield Plumbing offers warranties.
Penfield Plumbing offers the following services: Water heaters, drain & sewer cleaning, pipe repair, pipe lining, pumps, faucets, fixtures, gas lines, tankless hot water heaters, backflow testing, exhaust fans, tub & shower replacement, water filtration & treatment, gas line installation & repair.
NA

Contact information

533 West Commercial Street, East Rochester, NY 14445

www.penfieldplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed