Ray The Plumber

Description of Work: repair flush toilet

Description of Work: Bathroom plumbing

Description of Work: I first used RAY THE PLUMBER INC.

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Description of Work: They provided plumbing services.

Description of Work: Determined sewer line blockage and reset broken toilet seal and surrounding pipe. Exacerbated by difficulty getting to the pipes.

Description of Work: They did plumbing.

Description of Work: They hooked up the plumbing to kitchen sink. I provided the material. Had to have them come back soon as he left and checked under the sink & it was leaking.

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Description of Work: unclogged stubborn clog in kitchen sink, and beyond

Description of Work: Work was good but the pricing was very high.

Description of Work: Changed out pump in basement.quick professional and moderately priced.

Description of Work: Replaced hot water heater.

Description of Work: I called and left a message. They called back within 30 minutes and scheduled a call that day around 3:00. I received another call when Keith Greco the service tech. was on his way. Our bathroom sink was backing up. In the process of putting a wire through the pipe he broke into the kitchen line.The piping under our sink was a mess. He explained that he could repair both, which he proceeded to do in about 1 1/2 hours. He explained everthing he did and told us the cost before beginning. Keith was very pleasant, friendly, knowledgeable. He suggested a product to keep our lines clear. I knew the product and plan to use it.

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Description of Work: Plumbing work to main sewer line - cleared major clog in line

Description of Work: My Main was clogged. The service person did not correctly diagnose the problem therefore it was not fixed. The I called to report that the problem was not corrected and the representative wanted to put me off until the next day. When I asked to speak with the owner I could hear him shouting rude comments in the background. The representative on the telephone apologized for his behavior. I would never use this company again.

Description of Work: Installed new outdoor water valves

Description of Work: Excellent service, very happy with the job done, which was a very difficult job. It was for a basement up-flush unit buried into the ground under a kitchen sink area.

Description of Work: He passed her on to a reliable cess pool service.

Description of Work: They had to go dig through the concrete and fill in the pipe.

Description of Work: I have 1.5 baths in my home; both toilets were in dire need of maintenance as they were very old, constantly needed handle wiggling to stop from running continuously and one toilet, a low volume model, required an average of 4 to 5 flushes for even little to zero items in it to be flushed. I also had a shower that was dripping. I try to do many repairs myself on my home but plumbing was not one I do well at all so I needed a professional.

Description of Work: The hot water in my house was not running through my pipes due to a failed value that blocks water from running into my hot water heater if the sensor detects water. I called "Ray The Plumber" and was answered by an answering service (during normal business hours) where I was asked my problem. After explaining the situation, I was told someone would respond to me. I NEVER was called back by "Ray The Plumber". I have used his services once before and was impressed enough to try again. The company has recently expanded and in my opinion has lost the personal communication that customers rely on. A simple call telling me that they could not do the job would have been enough. I don't know if the service failed to pass off the message or that I just wasn't called back...but as a customer/consumer...Ray gets a big FAT "F".

Description of Work: I had a 40 gallon indirect hot water heater installed. It is an oil type which heats on demand. Upon my decision, the old unit was not removed as it was a coiled unit. It took 6 hours to complete the job.