MSD Heating & Cooling

I called Mehmet based on the Angie's list recommendation and the terrific reviews. Mehmet worked around my work schedule and came after 5. He identified the problem and installed a new capasitor. He was in and out of here in 30 mins. A week earlier a rip/off big company (Varsity) claimed the unit could not be fixed for under $3500 and recommended I install a whole new system for $11,000. Mehmet's skill, reasonable price and honesty were well appreciated here.

Ali came over right away and told us exactly what was wrong with it. He told us that it was a simple fix and that we could do it ourselves. He was honest and knowledgeable. Totally using him every time. I

I was able to set up a visit for the next day. As it happened, no problems were found with the unit. Suggestions were offered about possible non-serious causes for the noise. Noise didn't occur during visit but unit working well, no evidence of problem. Service was prompt, courteous, and I wasn't charged for the visit.

well, quick, done properly, cleaned up after.

He was on time. Gave a fair estimate and kept to his word. He explained the project and was responsive to any questions. I WOULD ABSOLUTELY HIRE MSD AGAIN.

Can't speak highly enough of Ali. Prompt, courteous, but most importantly able to get to the bottom of problem without ripping off the customer. AN HONEST MAN! After many years of searching, I've finally found an HVAC repair company that I can trust! Happy days are hear again.

the job was performed professionally and as described.

Excellent all the way. Everything was excellent. An excellent company. They know their stuff. It took about an hour to get it back running. The workers were excellent.

Ali and his team are superb. Ali was on time to our first meeting, when he gave a reasonable estimate. We soon scheduled installation, and he and the team made fast work of this job. They were neat, made excellent suggestions, and wrapped up the job quickly. A+ They were neat, made excellent suggestions, and wrapped up the job quickly. I give them A+ across-the-board

He was very honest and stated that we did not need it. He saved me money. He was punctual, he came within 15-20 minutes of when he said that he was going to come.

Very well. Problem was identified and work done.

After they came out and inspected my unit considering a service contract I was told I didn't need it because my unit was brand new. You don't see that type of honesty very often anymore and I appreciate his professionalism.

He came to my house, inspected the a/c system and told me the engine on the compressor was working too hard and therefore would shut off before overheating. He was very honest with me and said that the cause could just be a clogged filter or the motor was going. Since I called him near the end of the a/c season he told me to replace the filter first to see if that worked ($5 fix). If not, he would come back at the beginning of next season and replace the motor on the a/c. Ali didn't even charge me for the service call. Great honest company that I would recommend.

Ali was punctual, gracious, fair and friendly he understood our needs. He was given permission and entry into our property to perform repairs and he even returned to perform necessary diagnosis with us here after we returned from work; something other repairmen won't do. I WOULD DEFINITELY HIRE MSD HEATING & COOLING AGAIN!!!!

Installed a 4 zone Fujitsu ductless heating/cooling system in ONE day (13 hours), and our historical house isn't a typical install. I got 2 other estimates that were were $5,000+ more. Had a unit installed in our kitchen (9k BTU), living room (18k BTU), den (9k BTU), and attic (18k BTU). For example, today is a humid 90 degree day and I have the units running on dry mode at 70 degrees. It's amazing, so far. I strongly encourage you to use MSD for your AC/heating needs. 100% honest, fair, hardworking, respectful, and nice overall guys.

I called Mehmet and he agreed to come the next day. He showed up with his assistant at 7:25 AM. He discovered that a mouse had made a nest near the capacitor and that the capacitor was the problem. In 15 minutes he cleaned out the nest and replaced the capacitor. It's working perfectly now. His price, including the part, was lower than his competition's price just to look at the problem.

Ali did a great job. He was very professional, on time, and clearly understands his craft. He quickly assessed the situation, discovered some faulty wiring that was causing the problem, and fixed it in no time. He also gave me some tips on keeping the unit running smoothly going forward. I would highly recommend the team from MSD.

Ali (owner) was awesome. He returned my request for service text immediately. He came that night. He assessed the situation. He called us back the next morning with two options. He ordered the part. He told us it would take 5 business days to receive part. He called us back on the 5th business day (Friday) and came and fixed it on Monday. He was honest and thorough. We paid for the part and the labor it took him to install it. Will definitely use again. Thank you for being so great.

Ali promptly replied to my initial email, made an appointment for the following day, and showed up promptly at the agreed time. The system actually started working again later the same day that I called and the problem was likely restricted airflow to the air handler. He checked out the system, confirmed that refrigerant levels were good, and the coil was clean. He refused to charge for any maintenance, as he said he didn't really do anything. he also checked out my Wi-Fi thermostat wiring and confirmed that it was correctly installed and that the unit itself was probably defective. He gets an "A" on all accounts and I would highly recommend him!

Very good. Very honest about state of AC, provided some maintenance tips and how to maximize life of AC as it is a newer unit.

The gentleman showed up only 2 hours after I called to schedule the repair! Amazing. I was at work so did jot meet him but my family was very happy with him and he did a great job, and the price was reasonable (another good company wanted to charge the same for standard diagnostics and without any parts). Highly recommended!!

He was amazing. He was reliable and fast. The condition of my attic was small and cramped but he was able to make it work and it works great! Price was much lower than I anticipated and the service was out of the park!

Ali was great. He came, looked at my system and gave me an honest assessment. I got 3 other prices and he was the best price. He had so many great reviews I expected great work and he delivered. He came when he said, he did the work himself, he finished the job, and cleaned up. After all the hassles I have had with other contractors it was great to get a job done without the drama.

First the cons: NONE Pros: Solids A grade on all levels. 1) The owner Immediately responded to my request for an estimate and provided his cell for phone or text communications. 2) Met me on my requested date and time, showing up a several minutes early. 3) Provided a no pressure suggestion on what I needed, using new brand name manufacturer, and completely accommodated my short timeline. 4) Gave a rough verbal quote followed by a written one without surprises. 5) Worked together to find a date that worked for the install, never changed, and showed up as promised, on time too. 6) Ali and his two employees were professional, clean, neat, hardworking, and always willing to answer questions. 7) Accommodated non standard HVAC line closure color to blend perfectly with the home; no up charge or pushback. 8) Placed all furniture back, completely cleaned up, tested and reviewed system. Summary: Strongly recommend to anyone needing HVAC service or install. Other Angie's List providers were good, however MSD was the most attentive, adaptable and straight forward.

Ali showed up on time. He was very professional and seemed well informed. I will call him for any future hvac issues.