MSD Heating & Cooling

Heating and Air Conditioning

About us

NOTE I M SORRY FOR ALL , WE NOT DOING ANY TYPE OF PLUMBING, WORK. OIL FURNACE,OIL BOILER , OIL HOT WATER HEATER, WE ARE DOING GAS FURNACE, AND HEAT PUMP SYSTEM HEATING AND AIR CONDITIONING.THAT'S ALL , WE DONT DO BASEBOARD, RADIANT,ANY OIL APPLIANCE OR PLUMBING WORK . THANKS FOR UNDERSTANDING. MSD Heating and Cooling is now offering free estimates for all AC replacements and new installations. We have been in the business for over 18 years and we've been lucky enough to learn a thing or two over those years. We've even worked hard to make sure that our staff knows the most up-to-date information about all of your heating and cooling needs. Keeping you cool and warm is our goal!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Cooling. Service & Install, Heatpumps, Furnaces, Ductless, Rooftops, Air Quality

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 73 reviews

Huseyin A.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
Reasonable price great work friendly and very clean staff
Description of Work: Central ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne T.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
They responded to my home quickly and professionally. The technician was very knowledgeable and candid and saved me unnecessary expenses. They fixed the issue and has our ac back up and running within an hour and made sure everything was clean before they left. Will definitely recommend them.
Description of Work: Hvac repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elena R.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Ali and his team are amazing. Very responsive, did the job ahead of time and at a reasonable price. We have tried several services over the past ten years we have had the house, and Ali is the best by a wide margin. Would absolutely hire him again.
Description of Work: AC units replacement for the full house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jim F.
06/2020
1.0
heating & air conditioning/hvac
  + -1 more
We heard from 2 out of the 3 recommended by you. One said they couldn't do the work. the other made an appointment for a quote, but never showed up, and we obviously never even heard from the third. We went to Pennysaver and found and obtained 3 quotes, and the job is now complete. Home Advisor/ Angie's List was no help. I will not use again. Complete waste of time.
Description of Work: Replace an entire oil burner and boiler

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from MSD Heating & Cooling
I’m sorry this is the HVAC company not the plumbing we don’t do any plumbing work replacing or service in boiler , any type of oil Appliance Next time please try to find Plumbing companies .Or the company does HVAC and plumbing.

Robert R.
01/2020
1.0
heating & air conditioning/hvac
  + -1 more
Long story short ended I ended up buying the parts and doing everything myself the owner acted like I he was doing me a favor.
Description of Work: Furnace not working

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from MSD Heating & Cooling
[Member Name Removed], Thank you for your review. We are working in the same HVAC industry. We responded to your call and found the unit has a defective board on Friday. Picking up the part was your idea to save money and not waiting for delivery we agreed and didn’t charge you anything this point. You replaced the board and called us again. We responded to your call and found that you have bad blower motor. It was after hours and we agreed to follow up the next day and charge you $150 for 2 visits. Saturday you called us 7am and told us that you are going to pick up the part. I said the only opening we have will be in the afternoon and to let me know if you would like us to install it. You said you may hire someone. We would like to take this opportunity to improve our service to our customers. Can you please advise us what did we do wrong besides sharing all the information we have. We certainly can’t stop you from picking up the part nor installing it.

Artur G.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service,knowledgeable,fast,reasonable price, I highly recommend to anyone that needs HVAC services.
Description of Work: Heating and cooling (heat pump)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VIN L.
03/2019
4.0
heating & air conditioning/hvac
  + -1 more
communication I found was poor. I felt I needed to reach out to them instead of them reaching out to me when I was the customer. at one point, figured I had not heard from them and was ready to just find someone else. I had to call them and when I did reach them wasn't even sure they knew who I was. they gave me a quote on 2 unit choices with nothing more than the price and the manufacturer, I had to call them to get more info on the units and do my own research. other than communication, things went well, clean, on time, polite, fair price,
Description of Work: new heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Elena S.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
I claimed the deal and provider showed up at the time that was agreed. Everything worked well, the service was provided in a professional manner. We are very satisfied with the results.
Description of Work: Tune up AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha X.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with my experience using this company. In the middle of a heat wave, right before the July 4th holiday, my AC stopped working. The man who installed it and had been servicing it was too busy to come for a week. I called MSD and was given an appointment for 8 AM the next morning. They were prompt and courteous, fixed my problem, and were reasonably priced. I will be calling them in the future.
Description of Work: air conditioner repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill C.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great. The crew arrived right on time and was very polite and professional. Ali explained everything beforehand and the work was done exactly as described. After installation there were some minor adjustments to be made and Ali responded right away and took care of the problem. He was also able to get the ducting corrected to a part of the house that hasn't had ac for many years. I was very pleased with Ali and his crew.
Description of Work: New central air compressor and air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve B.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Extremely well. Everyone was knowledgeable, polite and didn't try to cut corners. Started on time and finished on time.
Description of Work: Two complete AC systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori M.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Was very impressed with Ali! Very honest, fair, professional and reliable, he arrived when he said he would and didn't make me wait days even though we are already in the warm weather! I did my homework and got several quotes but no one was as honest, reasonably priced and on point as he was! I am very happy that I found someone that I can trust and call in the future and will definitely use his services again! I Highly Recommend His Company!
Description of Work: Coolant Leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwendolyn D.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ali came over to our home when we called with a concern of the air flow in our central air conditioning system. He checked the return, the air flow, the temperature at all of the vents, and the entire system. It had more to do with the age of the system and gave us suggestions on how a different filter could increase the air flow. He did all of this and refused to take any money for his time. He is a true honest professional and someone that we would recommend to everyone.
Description of Work: Check Central AC System

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Harry L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ali's, (the owner) men showed up when they said they would. This was my daughter's condo. I got there a half hour before the men came. I found that my daughter didn't take the cover off the compressor. I called Ali to tell him what I found. He said his men were 5 minutes away and let them look at it. If that is all it is he would wave the service charge. After checking out the unit thoroughly they determined that the cover was the problem. The air was blowing cold. As Ali promised there was no service charge. It is refreshing to do business with a man of integrity. Not only will I call him for my daughter's unit but he gained a customer in me. His reviews are outstanding and now I know why.
Description of Work: Air conditioning was blowing warm air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mo C.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
He came on time and told me that I could run a new thermostat wire myself. He gave me detailed instructions to run a new wire. He said he would not charge me any if he didn’t need to perform any work, and he didn’t charge me a penny for coming out to my house. I bought the new wires, hooked it up and now my new thermostat is working!! Saved me hundreds. Very good and honest man, highly recommended.
Description of Work: I had trouble charging my Nest thermostat with my current wiring. I needed a common wire installed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

pat Z.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
I have dealt with this company a few times now and I have found them to be extremely reliable and courteous. They do what they say and show up promptly. I would definitely use this company again for any heating or AC jobs. I would recommend them highly.
Description of Work: A new heat pump was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mario R.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
The installation went well. The crew arrived on time and completed the job on schedule. Included was a one year guarantee on labor and 5 years on the unit. The price was fair. We will use the company again for future jobs.
Description of Work: MSD Heating and Cooling installed a new A/C & Heating Unit at our Commercial Building in Farmingville in August 2017.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Jerry E.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I enthusiastically recommend this company. Mehmet was always prompt for appointments and texted to let you know he was on his way. His crew worked from 7 am to 7 pm and got our new central A/C system installed in one day during a heat wave. Very professional outfit, polite and cheerful to have around.
Description of Work: Replace central air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jorge C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mehmet was not able to schedule a visit on short notice as he was far from my home on big job. But he answered my questions, asked questions, and was straight forward. I am still hoping we can get him to stop by to fix our heater.
Description of Work: No work done. Spoke to Mehmet, the owner

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

elise L.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very smoothly. The team was efficient and courteous. They took special care to keep my house as clean as possible. They made us happy. Would hire again without hesitation.
Description of Work: Installation of Central Air conditioning including ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Sal R.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Ali is great. Would use for all my ac needs. Highly recommend.
Description of Work: AIr conditioner fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

phenix-Lan Q.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Ali was very easy to contact and talk to. He clearly explained the different steps, potential issues and associated cost. Talked me away from switching the whole system to the new refrigerant. Great overall! Made it very easy (we usually do not like interacting with contractors).
Description of Work: The AC was down Ali and his crew fixed a leak and recharged the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Terri H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great I would call them for any other work I needed done
Description of Work: Service to my AC. Came in and found the problem. Explained what he was doing. Fix it quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

janet R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. The problem was an easy fix. Stick with Angie's List. I've never been disappointed with any of the businesses they recommended.
Description of Work: My central air conditioning return vents inside the house were making loud banging noises every time the condenser went on. The banging was so loud I thought the unit was going to blow up. I called MSD and Ali came the next morning at the arranged time. He informed me that the metal filters we were using were causing the problem. I replaced them with the disposable paper/cardboard filters and the problem was solved. I found Ali to be very professional, honest and knowledgable. Will be using MDS Heating & Cooling for my AC and heating service going forward. P.S. I first tried another TV advertised service ("HA") that also recommends contractors. The company they sent wanted to sell me a whole new system for $10,000 to $13,000. Go figure.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bethany F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Decided to give MSD a call as I had another company over the house today to fix my AC and they were not able to repair it as they needed to order parts. Mehmet answered the phone and couldn't have been more professional/helpful. He spent 10 or so mins on the phone with me trying to understand the problem and give me advice. He unfortunately couldn't send some one out as he was super jammed with the current heat wave. I will not hesitate to call Mehmet again as he is a true professional and very knowledgeable.
Description of Work: AC not working
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

3 Champlin Ave, East Islip, NY 11730

http://msdheatingcooling.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

MSD Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

MSD Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MSD Heating & Cooling offers free project estimates.
No, MSD Heating & Cooling does not offer eco-friendly accreditations.
Yes, MSD Heating & Cooling offers a 10% senior discount.
Yes, MSD Heating & Cooling offers emergency services.
Yes, MSD Heating & Cooling offers warranties.
MSD Heating & Cooling offers the following services: Heating & Cooling. Service & Install, Heatpumps, Furnaces, Ductless, Rooftops, Air Quality

Contact information

3 Champlin Ave, East Islip, NY 11730

http://msdheatingcooling.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed