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The House Cleaning Genie

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

The House Cleaning Genie: We serve residential and commercial customers in all of Western New York. We specialize in home and office cleaning and clean at high standards at affordable prices. Our staff goes through a thorough background check with validation of social security number. Attention to detail is our focus. We clean all areas of your house or office. We are insured and part of the Better Business Bureau. Additional DBA - House Cleaning Genie. Cost is determined by the job.

Business highlights

18 years of trusted experience

Services we offer

Residential cleaning including books, bookshelves, mirrors and glass, floors, counter tops, microwave, appliances, baseboards, door facings, window sills, light fixtures, vacuum & cabinets.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.4121 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
21%
3
7%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 101-121 of 121 reviews

Lynn T.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: 79.00 for four hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Nick F.
06/2014
5.0
house cleaning
  + -1 more
See above.
Description of Work: Cleaned very dirty rental property and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Elizabeth M.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I bought a four hour special. I had them deep clean the downstairs. They did an excellent job and were professional and nice. I had them come back to do a second cleaning. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

LUANN B.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Provider & associates were to clean empty house before we moved in. They were prompt and pleasant. They pretty much surface cleaned bathrooms, kitchen, greatroom. I had never used a cleaning service before but was very overwhelmed with moving in that I thought I would give them a try. In the end, I guess no one cleans my house as good as me. They weren't bad but I don't think I would ask them back. It was a special price so I guess I got what I paid for.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$89

Donald W.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned kitchen, vacuumes, and dusted.....also cleaned the oven in the stove for $ 35.00 more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Debra W.
05/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: It was a general house clean. I asked them to concentrate primarily on the kitchen and bathrooms. And if time, clean living room, family room and dining room. It was a basic surface clean. My kitchen blinds were only vacuumed on the front side that you would easily notice. After the team left, my husband lowered the blinds and dust flew off. |I think I'd only recommend them for light or basic cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


james P.
04/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: All four or five with super. arrived guiite on time and proceeded to be a bit overwelmed by the condition of the apartment, granted it was cluttered but not particularily dirty. One the two went into the bathroom where they remained barricaded for the interim of the job which was not completed to my satisfaction. The remainder of the crew teen or 20'S something tripped overt each other trying to do the work. Granted my place was not "ready" to be cleaned by people who didn't know how to organize the job to begin with.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$80

Dena C.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: i had (2) cleaning outfits from Angie's list.. not sure the exact dates. |both were very good,.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Dawn C.
04/2014
5.0
house cleaning
  + -1 more
.
Description of Work: This is the second time I have purchased this cleaning deal from Angie's List. The provider did a wonderful job and I will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.9

Stanley D.
03/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Pat A.
03/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: 4 people showed up and they were right on time. They got busy and didn't take a break. They were here about an hour and a half altogether so I presume it was 4 total labor hours. They did a good job cleaning the house but I had really wanted all the floors done as a priority which wasn't done. It was probably my fault for not specifying that. Also at the end, I owed tax on the $69 quoted which should have been upfront or included in a higher advertised cost. All in all I think they did a really good job in that short amount of time and I would have them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeannette M.
03/2014
5.0
house cleaning
  + -1 more
Would use again.
Description of Work: The cleaners were excellent. Worked effeciently and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara F.
02/2014
5.0
house cleaning
  + -1 more
They did a great job!
Description of Work: Cleaned our house. Did everything we expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Louise M.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Carl W.
02/2014
2.0
house cleaning
  + -1 more
It didn't
Description of Work: Nothing. Many issues with call back and scheduling. Angies List found another provider

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0

$77

Paul M.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Don B.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher W.
01/2014
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$79

Marilyn M.
12/2013
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat T.
11/2013
2.0
house cleaning
  + -1 more
Deep Cleaning, it was not!
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$167

Alexa L.
09/2013
4.0
house cleaning
  + -1 more
It was very good.
Description of Work: The cleaned the kitchen bathrooms and first floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

574 Main ST STE 301, East Aurora, NY 14052

www.thehousecleaninggenie.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning,
Buffing and Polishing

FAQ

The House Cleaning Genie is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

The House Cleaning Genie accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The House Cleaning Genie offers free project estimates.
Yes, The House Cleaning Genie offers eco-friendly accreditations.
No, The House Cleaning Genie does not offer a senior discount.
No, The House Cleaning Genie does not offer emergency services.
No, The House Cleaning Genie does not offer warranties.
The House Cleaning Genie offers the following services: Residential cleaning including books, bookshelves, mirrors and glass, floors, counter tops, microwave, appliances, baseboards, door facings, window sills, light fixtures, vacuum & cabinets.
ask for details

Contact information

574 Main ST STE 301, East Aurora, NY 14052

www.thehousecleaninggenie.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed