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Sullivan Heating & Cooling

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning

About us

Sullivan Heating and Cooling is a full service family owned and operated heating and air conditioning company located in Buffalo, New York that strives to exceed the expectations of our customers through friendly, efficient customer service and quality installation. Sullivan Heating & Cooling is a Premiere TRANE Comfort Specialist. Being a Premiere TRANE Comfort Specialist means that we are recognized for our superior service, installation, training, and customer satisfaction. As a Premiere TRANE Comfort Specialist, we are dedicated to continued training and education to stay on top of new products now and in the future. Contact Sullivan Heating & Cooling today and let a TRANE Comfort Specialist help you find the perfect system for your home. Sullivan Heating & Cooling's specialty is making sure that you have an HVAC system that provides the best comfort, efficiency, and reliability possible. To find out more about how Sullivan Heating & Cooling can help you with your home’s heating, cooling and indoor air quality needs, call 716-608-8139 or visit www.buffaloheating.com.

Business highlights

27 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Forced Air Furnaces, Hot Water Boilers, Central Air Conditioning, Steam Boilers, Humidifiers, Circulating Pumps, Set-Back Thermostats, Blower Motors, Advanced Hvac Controls, Pool Heaters, Baseboards & Radiators, Condenstae Pumps, Air Filters, Hot Water Tanks, Electronic Air Cleaners, Zone Controls, Safety Inspections, Freon Recovery & Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 207 reviews

April M.
01/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great! No issues!
Description of Work: Furnace replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick D.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work
Description of Work: Replace thermostat for heating and cooling system in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Harold L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
He came when he said he would and was very thou rough. He went through the boilers and recommended filters and said they were running fairly efficient like I thought they would. He recommended a couple of items and as soon as I have the money I am going to call them again. Great job respectful and professional. No BS, just the way I like it.
Description of Work: Gas burner tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Barbara F.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
He came to house and assessed situation. Multiple options were given ranging from part replacement to new furnace. He was very professioanl and well informed. I chose to have a new furnace installed. Appointment for new install was set 1 week later. Two Sullivan members arrived and performed the work. They were very professional. Overall experience was outstanding. I highly recommend and will use for all my heating and cooling needs
Description of Work: New furnace installed, duct work sealed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Debora R.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Steve and Victor arrived on scheduled time, were very thorough, courteous and knowledgeable,. It was completed as scheduled. I am very satisfied with the system and the installers ! Great Job !
Description of Work: Central air conditioning installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,575

Craig C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Fine, prompt, fixed the problem in time for our grandbabies to come from out of state !!
Description of Work: repaired air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ward P.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very good - installation was professional. Workers were neat.
Description of Work: Install new furnace & air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

David D.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well start to finish explained everything in detail.
Description of Work: A/C & furnace install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Charles S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
So far great! Have used them before. That is why they are back.
Description of Work: Install AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

cynthia B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an Angie's List Big Deal special offer for this service. They came out about two weeks after I purchased the Big Deal. I thought they were professional and did a good job. Their pricing was decent.
Description of Work: I used Sullivan Heating & Cooling to clean and tune-up my furnace. The representative was on time and professional. He may have saved my family as my furnace was possibly leaking carbon monoxide and suggested that I stop using immediately! It was true as I did have a crack that couldn't be safely repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Doris G.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Called Sullivan, they came out, gave us an estimate. We set a date for installation. They arrived on time and completed the job as promised.
Description of Work: Installed new furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Loren K.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Since I didn't stay with the tech for the entire time I did not see everything he did. But I was pleased with his competence and knowledge. He was prompt, courteous and willing to go the extra mile to please a customer. I felt I got my moneys worth.
Description of Work: I had a full maintenance on my heating system. The tech was on time and completed a check on all heating components. He also took it upon himself to change the furnace filter (I supplied it but he took the initiative to change it). He also took time to explain what he did and answered all my questions. I definitely would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

William C.
05/2013
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
I love these guys. I have been using them for six years. I did not renew my maintenance with them for services, so I paid cash. They come immediately when I call them. When I find someone good and they prove themselves to me, I stick with them. He offered me a deal on air also, when I had my furnace in. I waited two weeks and then said I wanted to go ahead with the deal and he still gave it to me with the special price.
Description of Work: I use Sullivan Heating & Cooling. They did my furnace, central air, hot water tank, air purification system and humidifier in the past. They were just here to replace the centre of my hot water tank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Elizabeth L.
03/2013
5.0
water heater repair
  + -1 more
Victor was a pleasure to work with and took time to explain all details and how things work. victor and Terry were professional, hardworkers. I will certainly use them again!
Description of Work: Replaced boiler, exhaust pipe and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Diane M.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went well - installation as quoted.
Description of Work: Installed AC unit complete & hard-wired CO/smoke detection unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Debbie F.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
The blower on the furnace failed. The company came out and gave us an estimate of $600 to replace just the blower, but also explained the other issues with the furnace, and potential risks. They strongly recommended replacing the 40 + year old furnace and quoted us a very fair price. We received opther quotes that were considerable higher. We decided to replace the furnace. Since there was no heat in the apartment during the very cold spell, they made us a priority and installed it the next day. So far, no issues. I will definitely use them again for both our home and rental properties.
Description of Work: They were initially called out as a second opinion to determine what was causing the heater not to work. We had determined ourselves that it was the blower that went out. Another company refused to replace the blower and just wanted to sell us a new furnace. Sullivan installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Shelly K.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have a very old furnace so I was not surprised that he told me I should consider buying a new one. He provided me with useful information, clearly explained, with no pressure.
Description of Work: Cleaned and checked out my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$39

Maria O.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent and efficient. Would recommend highly
Description of Work: Tune up and cleaning of heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Nathan V.
12/2012
4.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
It seemed like a really good deal. I was not present when they were there so, I cannot really comment on their service. It was good. I would have them out again.
Description of Work: I used Sullivan Heating and Cooling on October 15. They checked the furnace out and changed the filter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Renee W.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Victor was on time the install was reasonably priced Victor was very pleasant apprised the visit by Jerry, the owner.
Description of Work: Air conditioner installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,650

Frank F.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, stayed late, professional and courteous.
Description of Work: Installation of AC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Lisa J.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They have outstanding customer service. They are a really good company. The price was also very reasonable.
Description of Work: I used their furnish service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
The worker that came out named victor was very professional, knowledgeable, and thoroughly explained the work that was being done and the system. They were clean and easy to work with.
Description of Work: I hired them to install one baseboard heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Leslie G.
05/2010
4.0
heating & air conditioning/hvac
  + -1 more
They had decent pricing. The guy that came out was somebody who actually does the work which was cool because he actually knew what he was talking about, unlike a salesperson. Even though he wasn't a salesman, he did seem a little bit less professional than the guy from the other company who came out. I might use them in the future.
Description of Work: Sullivan Heating & Cooling gave me a quote on replacing our current furnace with an energy efficient furnace and installing central air.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

sally P.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Over the last three years, I have used this company several times. I like just about everything about them. They call 20 minutes before the tech comes and they wear booties when they come into the house. You can call their office and the secretary is always very responsive and honest. They are very professional, honest, and their price is fair. You never had to call them back; they fix it right the first time.
Description of Work: Sullivan Heating & Cooling put in a heat pump and made sure the system was working well. We use this company for all of our heating and cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3486 Walden Ave, Depew, NY 14043

http://www.buffaloheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning

FAQ

Sullivan Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sullivan Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Sullivan Heating & Cooling offers free project estimates.
Yes, Sullivan Heating & Cooling offers eco-friendly accreditations.
Yes, Sullivan Heating & Cooling offers a 10% senior discount.
Yes, Sullivan Heating & Cooling offers emergency services.
Yes, Sullivan Heating & Cooling offers warranties.
Sullivan Heating & Cooling offers the following services: Forced Air Furnaces, Hot Water Boilers, Central Air Conditioning, Steam Boilers, Humidifiers, Circulating Pumps, Set-Back Thermostats, Blower Motors, Advanced Hvac Controls, Pool Heaters, Baseboards & Radiators, Condenstae Pumps, Air Filters, Hot Water Tanks, Electronic Air Cleaners, Zone Controls, Safety Inspections, Freon Recovery & Duct Cleaning

Contact information

3486 Walden Ave, Depew, NY 14043

http://www.buffaloheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day