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"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Really enjoyed working with Ronan and his crew. They communicated early and often, answered all of our questions patiently, and did excellent work."

"It was a quality job done for a fair price range."

"Hector and his team were great. Highly recommend! Quality work and reasonably priced. I intend to use this company again."

"This was our second time working with Victor and his team. We had a new front door installed, a new pocket door installed, new hardwood floors and trim installed in our family room and foyer, and had both rooms painted. They did an amazing job and we are pleased with the quality of work! We look forward to working with them on future projects that we have!"

"Hiring a contractor can be challenging. Let me simplify the process for you. Hire Above & Beyond Contracting for your next home project. Bud and his team just renovated our basement and we couldn’t be more satisfied with the experience. They turned our cold, dark basement into a bright entertainment room with a sports bar. They brought our vision to life on schedule and on budget. Bud is extremely talented, knowledgeable and responds to text messages within minutes. When he tells you that he’ll be at your house by 8:00 AM, he’ll be there at 8:00 on the dot. He truly cares about the quality of his work and treats his projects as if they were being done within his own home. After spending 4 months working with him, Bud isn’t just our contractor for the next project…he’s a friend."

"Excellent work! Was started and completed quickly so I could start enjoying it! The price was very good for the quality of work that was done!"

"Hire Her crew did a great job recently on renovating two bathrooms for us, including a small primary bath with shower and a larger hallway bath with tub. Work was completed to our full satisfaction and the guys were great to work with - kept us in the loop and were as efficient as possible. Also replaced a bunch of doors and trim throughout the house. They have done basically all the major renovation work on our house and we have always been pleased with their work."

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"Excellent. Once the doors were ready, Dave scheduled the installation. The weather cooperated, and his crew arrived on time and finished the project in the estimated 2 days. They covered our furniture so that the dust was contained. They cleaned up completely, and other than the door replacements, you couldn't tell that they had been here. We asked them to wear masks, and they were happy to do so. We couldn't have asked for a better experience."