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AAA TIMBERLINE INC

Chimney Repair, Masonry, Chimney Caps,

About us

For over 36 years AAA Timberline has been servicing chimneys, fireplaces and stoves in Western NY. We work with homeowners, businesses and insurance companies to inspect and repair all types of chimneys, install gas and wood burning fireplaces and inserts, and provide the knowledge and maintenance to keep them working properly. Most of our business is dedicated to masonry repairs and the installation of chimney liners and fireplace inserts, but we also assist our customers by providing chimney sweeps and when needed, video inspections of their chimney system. Our technicians are certified by the CSIA.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Chimney and masonry repair, chimney sweeping and inspections, Wood and gas fireplace and insert Sales and Service, Emergency service, Insurance estimates and inspections, Internal video chimney inspections and evaluations, Chimney caps and screens installed, chimney waterproofing, water leak inspections and repairs, chimney flashing leaks and repairs, CSIA (Chimney Safety Institute of America) Technician inspection and reports, Real estate inspections and reports, Safety inspections and reports.

Services we don't offer

Pest and animal removal from chimney or fireplace.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.439 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
5%
3
8%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.5
responsiveness
4.4
punctuality
4.6
Showing 26-39 of 39 reviews

Elizabeth E.
06/2020
5.0
masonry, fireplaces
  + 0 more
Excellent!!
Description of Work: installed new metal insert and brick for the house
Rating CategoryRating out of 5
Yes, I recommend this pro

ALEX W.
02/2016
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$186

Denise C.
10/2015
5.0
chimney caps, chimney repair, masonry
  + 1 more
unknown
Description of Work: Grinded out mortar joints on entire chimney, applied silicone to crack in crown and waterproofed entire chimney exterior. It went smoothly and took about 6.5 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Barbara A.
09/2015
5.0
chimney repair
  + -1 more
unknown
Description of Work: I'm waiting for contract to come in the mail for me to sign and send back white copy with a check of 30% down of final cost of the job to repair my chimney. Once received, we can set up a date to complete the job.
Rating CategoryRating out of 5
Yes, I recommend this pro

David C.
07/2015
4.0
masonry
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,045

Katherine S.
12/2014
3.0
chimney repair
  + -1 more
unknown
Description of Work: Provided estimate. We are awaiting insurance company's response.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Victor D.
05/2012
5.0
chimney repair
  + -1 more
Excellent.
Description of Work: The top 1/4th of our chimney needed to be re-built due to deterioration and water damage. Their work was excellent and the workers who did the job were friendly and professional. Clean-up was excellent. Everyone we spoke with at the company was clearly interested in doing their best work and to our satisfaction. We've had no problems with the chimney since the repair and we'd definitely use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

katherine W.
04/2012
5.0
chimney caps, chimney repair
  + 0 more
Excellent
Description of Work: Chase Cover Installation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rayeann D.
09/2011
5.0
chimney caps, chimney repair, masonry
  + 1 more
so far so good
Description of Work: we got an estimate work will be done when weather permits. so far they have been very professional and helpful. they went out of their area to do our work.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

penny A.
09/2011
5.0
chimney repair, masonry
  + 0 more
see above
Description of Work: My chimney was in great need of repair.From the people at the office to the people who worked on the chimney were very courteous and professional. It appears that they did a great job, but since I don't know that much about masonry, I have to trust them. I would definitely have them again and I would recommend them to others. I had two other estimates and I did not like the people who came out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JOHN L.
09/2008
3.0
chimney repair
  + -1 more
I thought that they were going to rip us off, he was very nice and a good person but I think that he came in the house and just thought that he get a lot of money from us.
Description of Work: He came out to our home to give us estimate.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$6,000

Joel B.
04/2008
5.0
chimney repair
  + -1 more
Working w/ Marc was a pleasure. He was very helpful and was always available to answer our questions. Unfortunately the job he was estimating was on an insurance claim that was caused by a storm. The insurance company cornered us into a specific cost bracket because of a contractor they selected to come out and estimate the work. Because of that, we were not able to work with AAA as they were higher in cost. I would definitely consider working with them in the future should the need arise.
Description of Work: Estimates to repair a chimney and install a gas insert.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AAA TIMBERLINE INC
Thank you for your post. I know we were not able to work with you this time, but I'm happy Marc was able to offer his experience to you. Perhaps we will see you again for your next chimney inspection. Regards, David AAA Timberline, Inc.

Dennis M.
07/2006
5.0
chimney repair, house painters, masonry
  + 1 more
The work was done on two homes. The first was an emergency repair to a rental property that was completed within five days from the time I first contacted the company. On the second, more extensive work was done on my own residence. It took six weeks for the special-order chimney jacket to arrive, but once it arrived, the actual work was done quickly and effectively. The workmen were polite and arrived on time. I was pleased with the outcome.
Description of Work: They installed a new chimney jacket and a chimney liner, repaired masonry on a facade of the house, and repainted masonry on a second chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

07/2006
5.0
chimney repair
  + -1 more
AAA Timberline did a very thorough job. They were innovative, and they went beyond my expectations. I would definitely recommend them to other people. Their punctuality was the only thing I had a little trouble with because they didn't return some phone calls.
Description of Work: AAA Timberline repaired my chimney. There were bricks falling off of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000
    • 1
    • 2(current)

Contact information

6670 HEISE RD, Clarence Center, NY 14032

www.aaatimberline.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Masonry,
Chimney Caps,
Fireplaces,
Roofing,
Chimney Sweep,
Exterior Painting,
Dryer Vent Cleaning,
Gas Logs,
Siding

FAQ

AAA TIMBERLINE INC is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

AAA TIMBERLINE INC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, AAA TIMBERLINE INC does not offer free project estimates.
No, AAA TIMBERLINE INC does not offer eco-friendly accreditations.
No, AAA TIMBERLINE INC does not offer a senior discount.
Yes, AAA TIMBERLINE INC offers emergency services.
No, AAA TIMBERLINE INC does not offer warranties.
AAA TIMBERLINE INC offers the following services: Chimney and masonry repair, chimney sweeping and inspections, Wood and gas fireplace and insert Sales and Service, Emergency service, Insurance estimates and inspections, Internal video chimney inspections and evaluations, Chimney caps and screens installed, chimney waterproofing, water leak inspections and repairs, chimney flashing leaks and repairs, CSIA (Chimney Safety Institute of America) Technician inspection and reports, Real estate inspections and reports, Safety inspections and reports.
Pest and animal removal from chimney or fireplace.

Contact information

6670 HEISE RD, Clarence Center, NY 14032

www.aaatimberline.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM