Sunset Roofing LLC

Roofing, Skylights, Decks and Porches,

About us

Our knowledgeable professionals have experience in all the roofing products available. We do everything from large factory roofs to small residential repairs.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Roofing Repairs, Architectural Shingles, Standing Seam Metal Roof, EPDM, TPO, PVC, Slate, Torch-down, Bituman, Modified Roofing, Built Up Roofing, Asphalt Roof, Hot Roof

Services we don't offer

Roof Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-101 of 101 reviews

Eric S.
02/2020
5.0
roofing
  + -1 more
The job went great
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Guy M.
01/2019
5.0
roofing
  + -1 more
Work was performed as promised
Description of Work: Replace shingle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gary P.
06/2018
5.0
roofing
  + -1 more
very good very happy
Description of Work: roof added very good air flow to attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn B.
03/2018
5.0
roofing
  + -1 more
Fast, efficient. No problems.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
06/2017
4.0
roofing
  + -1 more
Sunset sold us on the quality of their product (Owens Corning shingles)and the professionalism of their contract. Getting info about roofing insurance was interesting to learn. The work was done very efficiently with a large crew and clean up was thorough.
Description of Work: New Roof (rebuild)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

John L.
06/2017
4.0
roofing
  + -1 more
The foreman (Paul) and I had to keep an eye on the sub-contracted crew to make sure they didn't take shortcuts. But the foreman was excellent - and the crew worked hard otherwise. Work was well done. Work prep and cleanup of old roof materials was excellent. Pre-sale and post-work interaction with Roman an Melissa was professional and resposive.
Description of Work: Roof replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JOSEPH B.
03/2017
5.0
roofing
  + -1 more
Roman originally quoted the job and was very responsive and communicative throughout the entire process. A skylight was supposed to be replaced, but the wrong item was ordered. The correct skylight was installed a few weeks later at our convenience. After work was completed, we discovered a broken window. Roman replaced the broken glass and never asked for payment until everything was completed to our satisfaction. This was a big, messy job, but Sunset made it as easy as possible for us. I felt that they were very concerned about our satisfaction.
Description of Work: Complete tear off and replace roof including many areas of rotting plywood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,440

Chris L.
03/2017
4.0
roofing
  + -1 more
I dealt with Roman thru Sunset and have to say what a great job he and his crew did. We met approximately 3 weeks before the job during which Roman went thru the entire job, what materials would be used, and offered choices and alternatives available. His crew showed up at 8 am as promised and worked thru the day with barely a lunch break. Not only was the job completed timely and professionally, but they spent an additional half hour on clean-up to ensure nothing was left behind. Great job but this group and I would highly recommend the company for any of your roofing needs.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
03/2017
1.0
roofing
  + -1 more
They Started work on the house and within 10 minutes, my girlfriend went outside and told them to stop what they were doing immediately as this was not approved by the insurance adjuster yet. (Manager on the phone lied and said they were out there for 3 hours when she came out). They laughed at her and continued to work on the roof while arguing on the roof being extremely unprofessional towards her. I called Sunset and they apologized for being rude to my girlfriend and said they would take out the new shingles they had put in and put a tarp up at no charge. (secretary) I called Sunset and complained that the roofers were still continuing their job of installing the roof and not stopping. Sunset apologized again and told me they would contact the manager to have them stop the job. I called Sunset yet again and told them that they haven't taken the shingles off as requested by the homeowner since this work was NOT approved to start on the day of. Sunset removed the shingles while arguing on the roof and did not put a tarp up telling my girlfriend that they were fired and didn't need to do anything for her (being extremely rude yet again). I called Sunset again and spoke with the manager after being put on hold. He too was extremely rude and unprofessional. He told me that his workers weren't being rude (lying) and that he had approval to do the job (which he didn't, lying again, there was NO time & date set up or approval to come out that day). He ended the call threatening me with a bill & lawyer fees in the mail acting extremely hostile. Such an awful experience with Sunset Maintenance, I would never recommend this company to anyone.
Description of Work: I needed my roof patched up from wind damage. I will be working with a different company, as this one is extremely rude and unprofessional.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sunset Roofing LLC
On March 11, 2017, we sent one of our estimators to bid on repairs to [Member Name Removed]'s roof. On March 15, he called us back and said we have the job. On March 20th we sent our repair team to do the necessary repairs. As we were finishing up the final shingles, a lady came out and told us that they now wanted to file an insurance claim and would like to tarp the areas instead of repairing them. At this point they said they were not going to pay for the tarps or any of the work. [Member Name Removed] called us threatening to leave negative reviews if we did not install the tarps. We will not be taken advantage of people like [Member Name Removed] who try to blackmail companies for free work.

Karen V E.
02/2017
5.0
roofing
  + -1 more
Very efficient and tidy. Caused some damage in the attic which was repaired at my convenience. Roman delivered on all promises.
Description of Work: Complete tear off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Lisa S.
08/2016
5.0
roofing
  + -1 more
I was thoroughly impressed with the customer service I received from Sunset Maintenance. Roman was great to work with - very knowledgeable and took the time to explain all the steps that go into a roofing job. Sunset Maintenance completed a complete tear off of my house and garage within a day and a half. The foreman and roofers were professional and courteous. Awesome job cleaning up afterwards. I would recommend Sunset Maintenance to my friends and family.
Description of Work: Complete tear off and replacement of existing roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,275

Jeff S.
07/2016
5.0
roofing
  + -1 more
These guys are very thorough. The inspection and follow up report were very detailed and any of the unknowns (plywood) were explained. The work happened on the timeline we discussed and although we have not had much rain since, the roof has performed well so far. I expect that Sunset would be responsive to any issues I may have once we do get more rain and snow.
Description of Work: I needed a roof replaced on very short notice and was able to get a thorough inspection and quote from Roman within just a couple of business days, with the actual work following a week and a half later.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Joseph L.
06/2016
5.0
roofing
  + -1 more
It has been about a month since Sunset Maintenance installed our new roof. Roman was our first contact and stayed with us until we were satisfied in every aspect. He started by making a more thorough inspection of all aspects of our roof than any other bidder. (We had 7 companies come by before making our decision.) Roman then explained any questionable/problematic area and the recommended remedy. He showed us ventilation solutions that the others (those who bothered to check) did not seem to know about. The roof was installed quickly and professionally. There were a few minor problems, but Roman had the back-up crew here promptly to fix each one to our satisfaction.
Description of Work: Installed new roof and improved attic ventilation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Ralph K.
06/2016
5.0
roofing
  + -1 more
It went fine. Cleaned up real well when finished.
Description of Work: Tore off and replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

David S.
06/2016
5.0
roofing, skylights
  + 0 more
They completed the job on time and with care.? The guys on the roofing crew were real experts and did a marvelous job in only four days!? They were all very careful to protect the extensive garden plants and shrubs around the house and did a thorough cleanup of the property when finished.? They responded quickly to questions/issues we had and went out of their way to satisfy our needs and concerns. We highly recommend Sunset for anyone needing a roofing contractor that can be relied on to do a professional, quick and efficient renovation.
Description of Work: We hired Sunset Maintenance to do a complete roofing job on our home in Greece, NY.? This included a complete teardown of the old roof shingles, replacing rotten wood as needed, installing a new beautiful roof, new soffit ventilation around the home, new attic baffles, new skylights, and new rain gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Riley C.
06/2016
5.0
roofing
  + -1 more
Sunset Maintenance did a great job. Roman was fantastic to work with. We had one issue that was resolved quickly and professionally. They originally thought the job would take one day but it took two and they showed up bright and early Saturday to finish the job. They also did a fantastic job cleaning up. I would highly recommend them to anyone.
Description of Work: Complete tear off and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Cathy H.
05/2016
5.0
roofing
  + -1 more
The project went wonderfully!!! Very polite & professional!! Clean-up was great. I would hire them again or refer other people to them!
Description of Work: Complete tear-off of old roof layers & replaced with new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Dale T.
05/2016
5.0
roofing
  + -1 more
very satisfied work completed promptly, would reccommend
Description of Work: torn down roof new shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Garth L.
05/2016
5.0
roofing
  + -1 more
It went extremely good. Job was started and completed on schedule. The job site was cleaned upon completion.
Description of Work: The provider explained the procesd, showed sample of water and ice material, took sample of existing roofing shingles to match, shows photograph of before and after of repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Richard H.
05/2016
5.0
roofing
  + -1 more
These guys were on the job from the minute they got here until they completed the entire job about 12 hours later. The quality of the job was outstanding, and the customer relationship was second to none that I have ever experienced. Terrific job by a terrific company.
Description of Work: The company arrived early in the morning and began work immediately in doing a complete tear-off, plywood replacement, and re-roofing job, including cleanup all in the same day. Amazing work ethic, and quality of workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,633

Cathy R.
04/2016
5.0
roofing
  + -1 more
The job was professionally done in one day and the cleanup was impeccable.
Description of Work: Replaced my entire roof and finished it off with asphalt tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Stephen H.
04/2016
5.0
roofing
  + -1 more
Arrived early 7:45 am, got on the job immediately. They finished the roof by 4:00pm and cleaned up my property and both my neighbors properties spotless. I would highly recommend them.
Description of Work: Put a roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Barbara M.
08/2007
5.0
decks
  + -1 more
I think they did a fairly good job. The price was quite reasonable. The deck is now smooth and the paint is even and looks good. I think Mr. Beechner of Sunset Construction was a good worker and did a fantastic job.
Description of Work: I had my large wooden deck sanded and re-painted by them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Mark H.
08/2006
5.0
roofing
  + -1 more
I was very pleased with Sunset Construction. Among the other estimates we received, theirs was the most competitive, & the salesperson who helped coordinate the project was very friendly & professional. Everything went smoothly & the roof turned out well.
Description of Work: Sunset Construction replaced the shingles on part of the roof.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

KATE S.
07/2006
4.0
roofing
  + -1 more
Sunset Construction was very quick and professional. They arrived on time every day and they cleaned up every day. I found them to be very neat and clean. The crew was quiet and polite, and worked hard.
Description of Work: Sunset Construction put a new roof on our home. They also did the sheathing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Contact information

3220 Lehigh St, Caledonia, NY 14423

sunsetroofingllc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Decks and Porches,
Roof Ice/Snow Removal

FAQ

Sunset Roofing LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunset Roofing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sunset Roofing LLC offers free project estimates.
No, Sunset Roofing LLC does not offer eco-friendly accreditations.
No, Sunset Roofing LLC does not offer a senior discount.
Yes, Sunset Roofing LLC offers emergency services.
Yes, Sunset Roofing LLC offers warranties.
Sunset Roofing LLC offers the following services: Roofing, Roofing Repairs, Architectural Shingles, Standing Seam Metal Roof, EPDM, TPO, PVC, Slate, Torch-down, Bituman, Modified Roofing, Built Up Roofing, Asphalt Roof, Hot Roof
Roof Cleaning

Contact information

3220 Lehigh St, Caledonia, NY 14423

sunsetroofingllc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed