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Zenner & Ritter Home Services

Heating and Air Conditioning, Generator, Water Heaters,

About us

Zenner & Ritter Home Services is a woman owned family business offering residential and light commerical services since 1930. Presently we maintain a staff of over 40 professionals with a fleet of vehicles to provide prompt service. Promotions vary based on the type of service (heating, generators, plumbing, maintenance, etc.), but include financing options, rebates, Energy Star incentives and published coupons. The true savings are the energy reduction and warranty protection that our products and installations provide. They look forward to the opportunity to exceed your expectations!

Business highlights

95 years of trusted experience
Emergency Services Offered

Services we offer

Energy audits blower door, infared, duct blaster, heating systems, boilers, forced air, green systems solar, geothermal, radon testing, insulation, water treatment, air conditioning ducted, unico, packaged, indoor air duct cleaning, filtration, plumbing, water heaters, tank less, sewer clean outs, sinks, faucets, toilets, water treatment, generator systems, automatic standby power, portable, fireplaces & insulation.

Services we don't offer

Roofing, siding. for the services we do not provide, references are available to other contracting firms we experienced to provide good service to our clients.

Amenities

Free Estimates
Yes
Senior Discount

%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7488 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
5%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 401-425 of 488 reviews

paulette J.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Hot water heater 12 yr. warrenty 569.00 |installation 600.00 I felt the installation was high
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They provided a tune-up. They did a great job and I’ve used them several times.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ann P.
01/2016
5.0
electrician, heating & air conditioning/hvac, generator service
  + 1 more
unknown
Description of Work: installed a home generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,114

Sean C.
01/2016
5.0
electrician, heating & air conditioning/hvac, generator service
  + 1 more
unknown
Description of Work: They did a great job they had to charge us a little more then the price on Angie's list because we had a different generator then what they had listed. I would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Wendy H.
01/2016
5.0
generator service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

CHRISTOPHER R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Steam boiler tuneup. Super

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

laura H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a tune up, inspection and cleaning of my furnace. Andrew was very educated and professional. Will definitely use them in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Alan B.
12/2015
5.0
electrician, heating & air conditioning/hvac, generator service
  + 1 more
unknown
Description of Work: Installed a whole house generator. Installed a whole house generator at a very competitive cost (as compared to other quotes received). Installation done very professionally. Z&R President personally involved in both quote and on-the-job service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Annette H.
11/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Awesome, very professional. Estimate unchanged despite a couple changes. Worked my emergency into their busy schedule - replaced furnace with a high efficency combo furnace, tankless hot water heater - hot showers are wonderful now!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Jacob D.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had two separate services performed which of the two are you asking about??
Rating CategoryRating out of 5

Joseph M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
It wuz funktastic, people.
Description of Work: Checked our 45 year old steam boiler and all radiators. Determined that we needed a new thingamabob because the radiator in the kitchen wasn't providing any heat. Followed up with appointment to have necessary thingamabob replaced. We occasionally crank the heat up to 62, so that bad boy in the basement is pushed to the limit as you can imagine. Hope it lasts a few more decades, dood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sebastian Z.
11/2015
3.0
water heater repair
  + -1 more
unknown

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Yurie C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of Service - Nov 9, 2015 Cost of Service - 79.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob & Tina M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new boiler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Greg N.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I use them for everything, and they never disappoint! Professional, inexpensive compared to competition and easy to contact if ever I need to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$943

Richard W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tina H.
11/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Response from Zenner & Ritter Home Services
{Member name removed}, I hope this message finds you well. I am writing out of concern regarding a review you submitted on Angie's List. You provided an "F" rating in the Heating and Air Conditioning category, although you have never requested nor have we provided you services in that category. On October 24, 2015 you did submit an inquiry through the Angie's List business center inquiring if we provide insulation services. On October 25, 2015 we replied to your listed email address {member's email address removed} indicated that we are able to assist with insulation services and that most of our clients pursue that type of service through our Energy Star programs. That process includes a whole home Energy Audit to identify the areas that will delivery the best return on investment for energy savings in your home. Your profile does not offer a phone number and therefore our only option was to respond by email. In searching our server we cannot find any reply or incoming messages from your listed email address. As shown by the majority of our reviews, the service teams at Zenner & Ritter, Inc. strive to provide market leading solutions, value and customer relations. As we have not had the opportunity to provide services on your behalf we respectfully request your consideration of revising or removing the posted review until you have had a chance to do so. As always, please do not hesitate to contact me or our offices at your convenience with questions or concerns regarding any home mechanical needs. Thank you, -Brian

Maryann M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very efficient.
Description of Work: Repair person was knowledgeable. He cleaned burner, did safety check and made recommendations to clean chimney (a service not provided by Zenner) .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

moira W.
10/2015
5.0
handyman service, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: serviced furnace and evaluated AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert R.
10/2015
5.0
electrician, heating & air conditioning/hvac, generator service
  + 1 more
It went very well.
Description of Work: Reinstalled Generator and A/C Condenser on new concrete pads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

todd C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael D.
09/2015
5.0
electrician, heating & air conditioning/hvac, generator service
  + 1 more
unknown
Description of Work: Tuned up my generator and replaced the battery

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Glendora C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

suzanne G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3404 Bailey Ave, Buffalo, NY 14215

http://www.zennerandritter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Generator,
Water Heaters,
Electrical,
Plumbing,
Air Duct Cleaning,
Energy Efficiency Auditing,
Appliance Repair,
Insulation,
Pool and Spa Service,
Natural Gas Lines,
Wells and Pumps

FAQ

Zenner & Ritter Home Services is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Zenner & Ritter Home Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Zenner & Ritter Home Services offers free project estimates.
Yes, Zenner & Ritter Home Services offers eco-friendly accreditations.
No, Zenner & Ritter Home Services does not offer a senior discount.
Yes, Zenner & Ritter Home Services offers emergency services.
No, Zenner & Ritter Home Services does not offer warranties.
Zenner & Ritter Home Services offers the following services: Energy audits blower door, infared, duct blaster, heating systems, boilers, forced air, green systems solar, geothermal, radon testing, insulation, water treatment, air conditioning ducted, unico, packaged, indoor air duct cleaning, filtration, plumbing, water heaters, tank less, sewer clean outs, sinks, faucets, toilets, water treatment, generator systems, automatic standby power, portable, fireplaces & insulation.
Roofing, siding. for the services we do not provide, references are available to other contracting firms we experienced to provide good service to our clients.

Contact information

3404 Bailey Ave, Buffalo, NY 14215

http://www.zennerandritter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day