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Zenner & Ritter Home Services

Heating and Air Conditioning, Generator, Water Heaters,

About us

Zenner & Ritter Home Services is a woman owned family business offering residential and light commerical services since 1930. Presently we maintain a staff of over 40 professionals with a fleet of vehicles to provide prompt service. Promotions vary based on the type of service (heating, generators, plumbing, maintenance, etc.), but include financing options, rebates, Energy Star incentives and published coupons. The true savings are the energy reduction and warranty protection that our products and installations provide. They look forward to the opportunity to exceed your expectations!

Business highlights

95 years of trusted experience
Emergency Services Offered

Services we offer

Energy audits blower door, infared, duct blaster, heating systems, boilers, forced air, green systems solar, geothermal, radon testing, insulation, water treatment, air conditioning ducted, unico, packaged, indoor air duct cleaning, filtration, plumbing, water heaters, tank less, sewer clean outs, sinks, faucets, toilets, water treatment, generator systems, automatic standby power, portable, fireplaces & insulation.

Services we don't offer

Roofing, siding. for the services we do not provide, references are available to other contracting firms we experienced to provide good service to our clients.

Amenities

Free Estimates
Yes
Senior Discount

%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7488 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
5%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 376-400 of 488 reviews

Gerald S.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Check up maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Gerald S.
10/2016
4.0
heating & air conditioning/hvac
  + -1 more
Not very responsive.
Description of Work: Maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jonathan L.
09/2016
5.0
generator service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen O.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Boiler system seasonal maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ray C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott F.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace and central air conditioner were replaced. Contractor did an excellent job in removing and installing new unit. Cost was in price range that I expected. I would recommend this contractor.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anthonypeter G.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

kevin r P.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C & Furnace technician was prompt and courteous. But service was overpriced, in my opinion.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$69

Lee M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jason L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
06/2016
5.0
electrician, heating & air conditioning/hvac, generator service
  + 1 more
unknown
Description of Work: maint on generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lynn L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced the furnaces and air conditioning for a two family home. (two separate furnaces and A/C Units.) |It went extremely well. The company was punctual, the workmanship was quality the price and job went exactly as promised. We would definitely use this company again and recommend it to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dennis & Janice P.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Okay, but furnace and a/c are loud and hum when blower is on. Old furnace was much quieter. Sure does prove that the old stuff is better

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Ronald C.
06/2016
1.0
water heater repair
  + -1 more
unknown
Description of Work: Totally horrible. They finished almost 5 months late with the installation of a boiler system and refused to respond to my reasonable needs for my tenant!!! They then tried to sue me for their total ineptness!! A very terrible experience!!!
Rating CategoryRating out of 5

Nancy B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Estimate .. Still comparing others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wendy M.
04/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed new furnace, humidifier and thermostat. Removed old furnace. Zenner and Ritter were very efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Robert N.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They got there on time and got right to work. Price decent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy G.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

samuel S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeanette N.
02/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a home air conditioner. The problem was their lack of knowledge with the proper circuit breaker needed. It took them 3 times to get the proper breaker and attempt to install it. They need to employ people who are familiar with different systems and to get the proper parts needed so that installation can get done in a timely manner. Not take 3 months to complete the job!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$3,000

Kelly Z.
02/2016
5.0
generator service
  + -1 more
.
Description of Work: Pros: The technician viewed -my generator and reset its self tests. Cons: This was very difficult to schedule because they do not work weekends so I had to take time off of work for generator maintenance. As a single mom, there are a lot of things I need to take time off from work for and this ranks at the bottom of the list. If I had not paid already for the deal, I would probably have gone elsewhere when I realized that. The tech tried to sell me on very expensive replacements (wanted to replace the battery for hundreds of dollars) and did sell me a very over priced air filter that I am not sure the generator really needed. I am not sure what is included in the service and maintenance but I felt like my regular guy did more for the same price. The tech indicated that there were a few things that my regular guy missed though. All in all - the tech was on time, professional, and seemed competent. Unfortunately the upsell stuff really bothers me as a trust issue and I would prefer a contractor who would consider the schedules of people with 9-5 jobs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$100

Contact information

3404 Bailey Ave, Buffalo, NY 14215

http://www.zennerandritter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Generator,
Water Heaters,
Electrical,
Plumbing,
Air Duct Cleaning,
Energy Efficiency Auditing,
Appliance Repair,
Insulation,
Pool and Spa Service,
Natural Gas Lines,
Wells and Pumps

FAQ

Zenner & Ritter Home Services is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Zenner & Ritter Home Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Zenner & Ritter Home Services offers free project estimates.
Yes, Zenner & Ritter Home Services offers eco-friendly accreditations.
No, Zenner & Ritter Home Services does not offer a senior discount.
Yes, Zenner & Ritter Home Services offers emergency services.
No, Zenner & Ritter Home Services does not offer warranties.
Zenner & Ritter Home Services offers the following services: Energy audits blower door, infared, duct blaster, heating systems, boilers, forced air, green systems solar, geothermal, radon testing, insulation, water treatment, air conditioning ducted, unico, packaged, indoor air duct cleaning, filtration, plumbing, water heaters, tank less, sewer clean outs, sinks, faucets, toilets, water treatment, generator systems, automatic standby power, portable, fireplaces & insulation.
Roofing, siding. for the services we do not provide, references are available to other contracting firms we experienced to provide good service to our clients.

Contact information

3404 Bailey Ave, Buffalo, NY 14215

http://www.zennerandritter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day