T-Mark Plumbing, Heating, Cooling & Electric

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

T-Mark Plumbing, Heating, Cooling & Electric was founded over 25 years ago to provide friendly, efficient service to residents and businesses across Buffalo and Western New York. The largest family-owned and operated business in WNY that understands the challenge and frustrations that can occur with plumbing, HVAC, and electrical emergencies. Community voted the # 1 company in 716 and available 24 hours a day 7 days a week. Our day one focus has never changed: 100% customer satisfaction. We take the time, every time, to ensure our customers are left happy and satisfied with not only the quality of our work, but with the entire T-Mark experience.

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

HVAC, sewer & drain cleaning, underground repairs, sump pump & water heater installation, water, natural gas, back flow, emergency, trench-less sewer repair, garbage disposal repair, video inspections, & hot water problems.

Services we don't offer

Oil Boiler & Oil Furnace Maintenance & Service. Mobile Home Furnace Service & Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7628 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
2%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 426-450 of 628 reviews

Thomas T.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Ryan arrived on time to give me an estimate for the furnace and hot water tank. He gave me some good suggestions and options. He made me aware of some energy rebates that could save me some money. I got some other estimates from other company's and decided after some research, his price and products were the best deal. They arrived on time to do the install. I was impressed that Ryan was there to help and oversee the work that we talked about. It was a big job and they were able to work around my schedule to get the job completed. When they were done they removed all the old equipment and swept up the basement, stairs and driveway! I was very happy with the quality of the install, the promptness and the cleanup. Ryan also went over the operation of the tankless water heater and furnace with the programmable thermostat. Overall I was very satisfied the the price and workmanship.
Description of Work: They installed a high efficiency furnace and a point of use hot water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Shannon S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called T-Mark to clean and check out my central air system because it hadn't been done since before I had moved into my house back in 2009 and it was an older system. The secretary in their office is always very polite and helpful on the phone and Ryan called me back in a timely manner to set up an appointment. Ryan was also very accommodating with scheduling around my work schedule. When he came for the appointment he called before like he said he would and he was on time. He was very good about answering my questions and didn't try to offer me any extras or anything I didn't need just to squeeze an extra buck out of me. At the end of the service call I had inquired about possibly getting a new central air system and new furnace because my furnace was quite a bit older and I figured I would just do both at once. Even though that isn't what Ryan came for he had all the information available that I was looking for and took the extra time to check everything out and sit down with me and answer my questions and talk about the options that were available to me as far as equipment and financing. After deciding to go with a new central air system and furnace Ryan was once again very accommodating on planning installation around my work schedule. He called me the night before to let me know that he wouldn't be doing the installation but I could expect Mike and Mario the next morning. Mike and Mario called when they were on their way and were also on time. They were both very nice, very courteous and were good about answering any questions I had. Installation took no time and you couldn't even tell they were there after they cleaned up. Mike and Mario also offered some tips to help keep the AC and furnace running smoothly in the future and Ryan was nice enough to follow up with a phone call to make sure I was happy with installation and make sure everything was running well. I originally called T-Mark for my HVAC needs because I was very pleased with some plumbing work that they had done for me in the winter time and I am once again more than satisfied with their services. Every person I have come into contact with at T-Mark has been so nice. As a 28 year old, single, female, homeowner I genuinely feel they are a very honest company and don't see me as a target to make a little extra money like a lot of other companies would. T-Mark will definitely be my go to company for any heating, cooling or plumbing needs that I may have in the future!
Description of Work: Central air cleaning & tune up. New furnace and central air installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Gary B.
07/2013
5.0
plumbing
  + -1 more
I am very happy with the service I received and the $50.00 coupon I received from Angie's list.
Description of Work: he replaced the garbage deposal and a leaky pipe under the sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Eric F.
06/2013
5.0
plumbing
  + -1 more
Called the morning and booked an afternoon appt. They called back within 2 hours and said they had a plumber available early that could be at the house in 20 minutes. Exactly 20 minutes later the truck pulled up. Great service, great work and the price was extremely reasonable. The next time I need a plumber, they will be the first call I make.
Description of Work: Connected drain for bathtub from bathroom renovation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Jeanne B.
05/2013
5.0
plumbing
  + -1 more
The overall experience was excellent.
Description of Work: They replaced a pipe under the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zack S.
05/2013
5.0
plumbing, drain pipe
  + 0 more
I found someone who was just a little lower. They were gracious enough to come out and give a free estimate!
Description of Work: They were courteous enough to give me an estimate for a lateral replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro

VINCENT S.
05/2013
3.0
drain pipe
  + -1 more
It turned out fine. I got another bid and their price was lower so T-Mark honored that price and did the work.
Description of Work: They had to dig up my sewer line.
Rating CategoryRating out of 5
Yes, I recommend this pro

Annette Y.
05/2013
5.0
plumbing
  + -1 more
I really like them; they are wonderful! The service turned out good!
Description of Work: They installed a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arleen A.
05/2013
5.0
plumbing, wells
  + 0 more
My old sump pump had stopped working and it flooded by basement. Once they replaced it, I haven't had a problem since (they did the work a few years ago). They have also unclogged a toilet for me. They seem to be very good!
Description of Work: They replaced the sump pump in my basement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin C.
05/2013
5.0
plumbing, water heater repair
  + 0 more
It was very good! They were very courteous.
Description of Work: They fixed my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
05/2013
5.0
sewer cleaning
  + -1 more
The service was good. The individual that came let us know when he was coming and he was very polite and had some tips for us! They were timely with their follow-up and the information was accurate, the equipment they used was very current and very efficient.
Description of Work: A couple of weeks ago they did a sewer cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah Q.
05/2013
4.0
plumbing
  + -1 more
The work was fine. They seem to do a reasonable job.
Description of Work: Occasionally we have a plugged drain because of tree roots getting in the drains. They have cleared the drains.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

franz R.
05/2013
5.0
plumbing, water heater repair
  + 0 more
They are very good; I have had no problems with them and they are good business people.
Description of Work: They have put in at least 1 large hot water heater and taken care of some plumbing problems for a multi-unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg P.
05/2013
5.0
plumbing
  + -1 more
The service was good; they were very professional. I thought the price was reasonable and the work was exceptional!
Description of Work: They reinstalled a toilet for my mother.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly W.
05/2013
5.0
plumbing
  + -1 more
It went well; they were a little high in price, but not overly, just a little higher than my other quotes. They showed up on time and were nice and knowledgeable of the work!
Description of Work: They gave me an estimate (in plumbing) to replace the main water lines.
Rating CategoryRating out of 5
Yes, I recommend this pro

Regis R.
05/2013
5.0
plumbing
  + -1 more
I think he was very good and I would call him back if I needed any more work done!
Description of Work: He was able to fix my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
05/2013
1.0
plumbing
  + -1 more
Never called or returned my message via email.
Description of Work: Never called or returned my message via email.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


robert O.
04/2013
5.0
plumbing, water heater repair
  + 0 more
I called for an estimate - he showed up on time and the price was great. He went right to work finishing the job quickly. He was very courteous and professional.
Description of Work: New hot water tank installed - old one removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Carolyn G.
02/2013
4.0
plumbing
  + -1 more
It solved the problem. It was an unusual situation but they used the lines and pump that we had already and they re-directed the system; now it’s working fine.
Description of Work: They wrote a proposal because we had drainage problems. They did the work as scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

PHILIP R.
12/2012
5.0
plumbing, drain cleaning
  + 0 more
Our kitchen sink was clogged. I cleaned out the u-pipe myself, but the clog went up beyond the u-pipe. I tried to get the clog out, but thought it was still clogged, so I called T-mark. I usually go to Hertel plumbing, but I knew it was an easy fix and Hertel has an expensive service fee just for showing up. T-mark charges by the hour. The plumber came and realized that the clog had been fixed and didn't charge us a dime.
Description of Work: Evaluated problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JoAnn S.
10/2012
5.0
plumbing
  + -1 more
Checked on Angie's List and decided to give T-Mark a call. I spoke with Ryan, and was very impressed right from the start. He was able to work with my schedule and still get here quickly. Kevin showed up and fixed my problems very easily and quickly. A very pleasant guy, and we chatted almost the whole time. I will definitely call them again if I need a plumber (but of course hope I don't have to).
Description of Work: Just had Kevin of T-Mark in to fix a broken pipe attached to my whole house water filter. He had to do a little patchwork, but fixed it just fine. I also asked him to take a look at our upstairs toilet that has been running, and he was able to install new parts very quickly. Very nice guy, and it was such a pleasure having him here at the house. Very, very pleased!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ANTHONY R.
10/2012
5.0
plumbing
  + -1 more
Contractor dug out blacktop then soil to a depth of about four feet and exposed city water pipes . Installed city approved valve ,called city inspector to approve work ,filled in excavation ,topped with gravel. Commenced to put in new water line to the house and then buried the line under the crawl space and into the basement .Connected the line to existing plumbing and installed a shutoff valve at the end of the line they installed and the begining of the old lines. Tested the line and I paid contractor.
Description of Work: Removed blacktop and soil and installed service valve about four feet down in order to get city water to house . Buried water line in crawl space so as not exposed to the cold. This included the cost of city permits and materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Paul E.
05/2012
4.0
plumbing
  + -1 more
I only had one phone call and no actual plumbing service. My phone call went to a cell phone with a fairly weak signal, making it sound like the woman was outside and moving. And she sounded like she was half asleep, nearly 2 hours after the start of their business day.
Description of Work: When I asked for a list of plumbers for the City of Niagara Falls, this company's name was on it. But they are not licensed to plumb in the City of Niagara Falls.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0


Gregory T.
01/2012
5.0
excavators, plumbing, drain pipe, sewer cleaning
  + 2 more
Went great, they are polite, efficient, quick and cleaned up nicely. Plus they were able to save most of the shrubs in front of the house. I recommend them heartily. I worked with Steven and thought he was really helpful.
Description of Work: New sewer lines from house to trap and new trap and vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Ryan M.
12/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were amazing. The service guy when he first came was clean and organized and he had two covers on. They are on time, the customer service was perfect, and real educated and knowledgeable.
Description of Work: T-Mark Plumbing was used to put in a hot water tank and a boiler in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Contact information

2788 Elmwood Ave, Buffalo, NY 14217

http://www.t-markplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Excavating,
Gutters,
Roofing,
Electrical,
Generator

FAQ

T-Mark Plumbing, Heating, Cooling & Electric is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

T-Mark Plumbing, Heating, Cooling & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers free project estimates.
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers eco-friendly accreditations.
No, T-Mark Plumbing, Heating, Cooling & Electric does not offer a senior discount.
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers emergency services.
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers warranties.
T-Mark Plumbing, Heating, Cooling & Electric offers the following services: HVAC, sewer & drain cleaning, underground repairs, sump pump & water heater installation, water, natural gas, back flow, emergency, trench-less sewer repair, garbage disposal repair, video inspections, & hot water problems.
Oil Boiler & Oil Furnace Maintenance & Service. Mobile Home Furnace Service & Installation

Contact information

2788 Elmwood Ave, Buffalo, NY 14217

http://www.t-markplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day