T-Mark Plumbing, Heating, Cooling & Electric

T-Mark came to work on a very old boiler that was not heating properly. The technician Scott arrived within the scheduled time window. He was very knowledgeable about boilers and was able to quickly diagnose the problem.

T-Mark gave me a very reasonable estimate to replace all the galvanized pipes in my home. I got 4 estimates in all and T-Mark’s estimate ranged from $3k to 9k lower than the competitors. The guys were professional and had the job done in a timely manner. I would recommend.

excellent service..I was told they would be by 8.15..almost 9 when he came..but excellent service.

Yes. I had a 220 line put in for a new Dryer. Very happy with their work. Arrived on time and answered all of my questions and kept me informed as the work progressed.

Excellent work, service, timely and professional. The office staff was excellent and helpful. Fast service needed and provided. Used this company before and was just as pleased as the other times. Brian was absolutely fantastic.

Quick response time. Everyone involved was very polite and respectful.

I scheduled a repair service call for 11:00 am. However, they called at 9 am, requesting a shift in the schedule to 3:00 pm that same day. The reason provided was the distance between my location in Hamburg and their current location in Amherst, which they hoped to avoid driving back and forth between. I agreed to the reschedule under the condition of their punctual arrival at the new agreed time. Unfortunately, there was no sign of them at 3 pm. By 5 pm, having waited two hours, I called the service number. Their response was that they were scheduled to arrive after one more stop at Blasdel. At that point, I decided to cancel the service call and seek services elsewhere. What I found disappointing was their decision to impose a 10-hour workday on their employees, even on a Sunday. Even more concerning was their lack of communication with their customers regarding service updates, as well as their failure to honor their commitment. This is crucial, as a timely service delivery is as important as the service itself. I believe it's only fair that customers are kept in the loop if there are any changes to the agreed schedule.

T-Mark came to work on a very old boiler that was not heating properly. The technician Scott arrived within the scheduled time window. He was very knowledgeable about boilers and was able to quickly diagnose the problem. No parts or replacement was necessary. He also gave me some helpful tips on the system we have. All in all, a great experience.

Terrible. Charged me over $200 for 5 minutes work using parts i supplied six months ths ago and it fell apart last night. This company overcharges for shoddy work

It went well, Professional on time, very quick and knowledgeable.

Contractor failed to submit rebate information that was requested by new York state and subsequently the consumer was not able to receive my rebate. The customer contacted multiple times the contractor had various times and failed to receive either a response or a sufficient answer for the rebate question.

Job done well, but so expensive. I had another plumber come in to do my bathroom drain, he did twice the work for half the price.

They were skilled, efficient and professional in their work.

They managed to remove 95+% of the tree roots. Well done. A bit pricey though.

Previous occupants of the house were flushing anything and everything down the pipes. A broken riser was the result from 4 failed attempts at snaking done by other plumbers, whom I do not wish to shame. I finally called the right guys, with the right tools and knowledge to take care of the problem once and for all. They were efficient and very professional. They thanked me for allowing them to do my plumbing even. Just call them and skip the giant headache. Their prices are fair and completely justified. Or call to book a quote! Thank me later.

Quite well, only took 5 minutes to fix. Wasn't too happy about having to pay for full service call when would have been nice to have paid less especially with the brief amount of time at the most 10 minutes being generous I know because I was there with him watching but they came so no major complaint.

Jacob was timely, respectful, professional. Absolutely no complaint. He reminded me of the rebate for this service snd made it easy

The man who came to my house told me the snaking of my sink was not working and he requested to see my basement. While down there, he claimed I needed the whole basement floor dug up to put in new drainage pipes to the tune of over $3000. When I told him I didn't think I needed that and couldn't afford it, he said they would run pipes along my basement walls instead, although it wouldn't look pretty, but that would be less than $3000. I told him I would think about it. We went back to the original problem, the clogged kitchen sink, and he said he was 100% sure the snake didn't work. I told him to humor me, put the elbow back on and run the water. Much to HIS amazement, it worked. At that point, I was sure that man from T-Mark was trying to scam me as an older, single woman. I would NOT recommend them and I would never call them for service, if I can help it.

very well. clean fast and reasonable. would use again if needed

Service person was polite, knowledgeable and careful. The work was performed in a timely manner.

Really well. I had 3 plumbing companies provide an estimate on the work. T-Mark had the quickest turn-around with the estimate, the costs were quite reasonable, and their execution on the job was outstanding. The technician who did the work was terrific. Friendly, respectful, and super competent. Can't say enough good things about my experience with them.

Excellent. T-Mark is the best in the area. I refer them all the time.

All items were installed to my satisfaction. Very easy to work with. Ryan and his team know what they are doing. Will use them again.

Great service for a new furnace. I highly recommend.

Did a very professional job gave me the information I needed so I could take action