T-Mark Plumbing, Heating, Cooling & Electric

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

T-Mark Plumbing, Heating, Cooling & Electric was founded over 25 years ago to provide friendly, efficient service to residents and businesses across Buffalo and Western New York. The largest family-owned and operated business in WNY that understands the challenge and frustrations that can occur with plumbing, HVAC, and electrical emergencies. Community voted the # 1 company in 716 and available 24 hours a day 7 days a week. Our day one focus has never changed: 100% customer satisfaction. We take the time, every time, to ensure our customers are left happy and satisfied with not only the quality of our work, but with the entire T-Mark experience.

Business highlights

32 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

HVAC, sewer & drain cleaning, underground repairs, sump pump & water heater installation, water, natural gas, back flow, emergency, trench-less sewer repair, garbage disposal repair, video inspections, & hot water problems.

Services we don't offer

Oil Boiler & Oil Furnace Maintenance & Service. Mobile Home Furnace Service & Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7628 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
2%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 26-50 of 628 reviews

Eric G L.
12/2021
5.0
sewer cleaning, plumbing
  + 0 more
The gentlemen were very professional Took care of the problem right away I'd call them again👍🏻
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Glenn M.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Quite well, only took 5 minutes to fix. Wasn't too happy about having to pay for full service call when would have been nice to have paid less especially with the brief amount of time at the most 10 minutes being generous I know because I was there with him watching but they came so no major complaint.
Description of Work: Heater was failing to ignite
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
12/2021
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Great response, promptly came out to repair. Helped me with a rebate too! Thanks tmark
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
12/2021
4.0
heating & air conditioning/hvac
  + -1 more
Professional job done with respect to Covid 19 guidelines
Description of Work: Air conditioner tuneup

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59

Marium M.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Did a very professional job gave me the information I needed so I could take action
Description of Work: Performance of a heating unit and cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gerald K.
12/2021
3.0
plumbing
  + -1 more
Job done well, but so expensive. I had another plumber come in to do my bathroom drain, he did twice the work for half the price.
Description of Work: N/Akitchen drains
Rating CategoryRating out of 5

Brian M.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Very quick and seamless install. 10/10 recommend.
Description of Work: Install of Air Conditioner
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia M.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
FANTASTIC!! My furnace stopped working in the middle of winter while the temperature was a blustering 10 degrees. After another company told me I needed a completely new heating system costing thousands of dollars, which I really couldn't afford. I then decided to call T-MARK. T-MARK agreed to come out immediately and managed to repair the furnace, rather than replace it. T-MARK's honesty not only saved me thousands of dollars, but they were prompt, considerate, and professional. I very strongly recommend their servives.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas L.
12/2021
5.0
sewer cleaning
  + -1 more
Excellent. T-Mark is the best in the area. I refer them all the time.
Description of Work: Sewer cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Christa L.
12/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
All items were installed to my satisfaction. Very easy to work with. Ryan and his team know what they are doing. Will use them again.
Description of Work: New boiler. Install new dog tub in basement. Install new toilet. Fix boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Joanne L.
12/2021
1.0
drain cleaning, plumbing
  + 0 more
The man who came to my house told me the snaking of my sink was not working and he requested to see my basement. While down there, he claimed I needed the whole basement floor dug up to put in new drainage pipes to the tune of over $3000. When I told him I didn't think I needed that and couldn't afford it, he said they would run pipes along my basement walls instead, although it wouldn't look pretty, but that would be less than $3000. I told him I would think about it. We went back to the original problem, the clogged kitchen sink, and he said he was 100% sure the snake didn't work. I told him to humor me, put the elbow back on and run the water. Much to HIS amazement, it worked. At that point, I was sure that man from T-Mark was trying to scam me as an older, single woman. I would NOT recommend them and I would never call them for service, if I can help it.
Description of Work: snake kitchen sink to free up clog

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$250

Keith M.
12/2021
5.0
plumbing
  + -1 more
T-Mark Plumbing is the only Plumbing Co. I go to.
Description of Work: T-Mark does all our major plumbing projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sharon M.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Jacob was timely, respectful, professional. Absolutely no complaint. He reminded me of the rebate for this service snd made it easy
Description of Work: Furnace tune ip

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed M.
12/2021
5.0
plumbing, sewer cleaning
  + 0 more
They did a good job, were consentious and and kept the mess to a minimum.
Description of Work: Sewer line cleaned out
Rating CategoryRating out of 5
Yes, I recommend this pro

Dennis M.
12/2021
5.0
plumbing, heating & air conditioning/hvac
  + 0 more
Technician, Jacob W., was extremely courteous, friendly & professional!!! I've been dealing with T-Mark for about 3 years & have no intention of ever calling anyone else for plumbing or heating/cooling problems is
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Bob M.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
very well. clean fast and reasonable. would use again if needed
Description of Work: N/Anew furnace

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
12/2021
2.0
heating & air conditioning/hvac
  + -1 more
Installer was not very friendly. Was difficult to get them to install lineset on the opposite side. luckily I had already read through the instructions and it was quite easily done otherwise they would have drilled another hole in the exterior wall through a support beam!! (It was if the installers had never read the manual). Lineset was left with gaps in insulation. They failed to properly level, pitch, and configure the indoor unit for proper drainage. (and yes the salesman was told of the need to have the lineset on the opposite side at time of sale, to which I was told it would not be a problem) When I asked to be shown how to use the remote and set up remote access I was given the classic "That's not my job". Even if it's not your job you should know enough to say something more palatable like "Sir I'll have your salesman contact you about that". A mistake I made was not knowing that they demanded full payment immediately when the job was done. I should have stipulated in the contract for a 30 day grace period so the unit could have been thoroughly tested by me before paying the balance. The first time I used the unit for cooling I ended up with a waterfall in my house from the condensate flowing out of the vents of the indoor unit. This required a second technician to come out. Even though he was much more helpful and had a good attitude by then my opinion of this company had already soured to the point that I would recommend they NOT be used.
Description of Work: Installation of Mini-Split Heat Pump

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$3,500

Raymond L.
12/2021
5.0
plumbing
  + -1 more
Perfect, on time, professional, courteous, knowledgeable, respectful, and all with a smile.
Description of Work: Shower install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Dan M.
12/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Great service for a new furnace. I highly recommend.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerber Collision L.
12/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent, reliable and professional
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick E.
12/2021
5.0
water heater repair
  + -1 more
The men who came to replace our propane hot water heater with a gas one were very professional. They did their work quickly and efficiently. There was a dent in the first tank they brought and with no problems, they replaced it. Any questions we had were answered. They obviously knew their job.
Description of Work: Replace hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Leanne H.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Excellent workmanship, professional and done the same day. All new electrical was needed, full explanation of warranty, annual cleaning or services, and how the unit works. Very professional and personal.
Description of Work: Mitsubishi A/C Unit
Rating CategoryRating out of 5
Yes, I recommend this pro

Lesa F.
12/2021
5.0
heating & air conditioning/hvac, water heater repair, plumbing
  + 1 more
Outstanding! The technician was fantastic and I learned some things. We are now loyal T-Mark customers!
Description of Work: AC, furnace, & tankless hot water heater annual service
Rating CategoryRating out of 5
Yes, I recommend this pro

Jean K.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
T-Mark employees are always courteous, knowledgeable and on time. I know who is coming as the tech's name and picture are sent to me in advance. I am given a verbal summary of the work done along with printed and emailed receipts. I am very pleased with this company.
Description of Work: Winter furnace check and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Noreen F.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Excellent timely courteous service
Description of Work: N/Ahvac system install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

2788 Elmwood Ave, Buffalo, NY 14217

http://www.t-markplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Excavating,
Gutters,
Roofing,
Electrical,
Generator

FAQ

T-Mark Plumbing, Heating, Cooling & Electric is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

T-Mark Plumbing, Heating, Cooling & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers free project estimates.
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers eco-friendly accreditations.
No, T-Mark Plumbing, Heating, Cooling & Electric does not offer a senior discount.
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers emergency services.
Yes, T-Mark Plumbing, Heating, Cooling & Electric offers warranties.
T-Mark Plumbing, Heating, Cooling & Electric offers the following services: HVAC, sewer & drain cleaning, underground repairs, sump pump & water heater installation, water, natural gas, back flow, emergency, trench-less sewer repair, garbage disposal repair, video inspections, & hot water problems.
Oil Boiler & Oil Furnace Maintenance & Service. Mobile Home Furnace Service & Installation

Contact information

2788 Elmwood Ave, Buffalo, NY 14217

http://www.t-markplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day