Description of Work: Serviceman sent our was very thorough in correcting our problem. Reminded us we has 30 days warranty to call back if anything was wrong.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tara B.
11/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: My dryer was squeaking. Guy came and replaced something. Very nice & polite, did his work, no chit-chat or drama.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Douglas R.
10/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: O K everything was fine but the repairman was not particularly friendly
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
jacquelynne M.
09/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: wall oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
David W.
08/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: A washer that was in storage for a few years was violently jumping. The technician discovered the shipping bolts were still in. He removed them and ran a test cycle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
George & Pat J.
06/2015
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Ray B.
06/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: repair electric stove
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Tom C.
03/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Paul was on-time and knowledgeable. He diagnosed a problem with our refrigerator and repaired it. I was pleased with his service and will use them again for our appliance repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jeffrey B.
10/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$230
daniel F.
01/2014
5.0
appliance repair
+ -1 more
.
Description of Work: Ordered part only.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$65
Thomas M.
06/2011
5.0
appliance repair
+ -1 more
I was able to schedule service the same day I called within hours. The repairman was on time, quick, courteous and professional. The dryer now works as good as new.
Description of Work: Our gas dryer stopped warming enough to dry clothes. Service provider diagnosed and fixed the problem very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Shaun M.
04/2011
5.0
appliance repair
+ -1 more
Great. A little late on a phone call or two, but very prompt in the service call. Very polite and professional, explained the hows and whys of everything.
Description of Work: Had to replace a thermostat in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Robert D.
03/2011
5.0
appliance repair
+ -1 more
We would definitely call Rockelman again and recommend them. We called mid-morning on Saturday. Within 10 minutes the dispatcher had contacted a serviceperson on a call near our house and had arranged for him to come and look at our dryer. Paul (the repairman) was courteous and arrived within the hour. He took his time to carefully check the situation, take apart the dryer, explain what was happening, and prepare an estimate of what it might cost if we decided to try to fix it. Paul gave us all the information we needed to make a decision. We so appreciate the responsiveness of the company and Paul's professionalism. When my husband thought about it, he recalled that his mother used to have Rockelman service her appliances all the way back to the 1950's.
Description of Work: We needed to know if our 15-year-old Kenmore dryer just needed a switch or minor repair and was worth repairing or was on its last legs. (We need our dryer every day because of all the bedding we must wash and dry for our elderly dog.) Paul arrived promptly and proceeded to take off the dryer's front panel and examine/diagnose the situation. He operated the dryer with the panel off, cleaned out lint, showed us what was going on, and described to us what the possible costs would be for a new motor, new fan, and what the labor costs would be. He gave us a very good estimate of what it might take to fix the dryer and the reasonable expectations for such a repair - all the necessary information we needed to decide whether to proceed with ordering a new dryer or try to fix the old one. Paul was knowledgeable, professional, and neat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64.75
melanie K.
08/2010
5.0
appliance repair
+ -1 more
The technician came to the house really quickly and was here the next day or 2 days later. He came right on time, took the stove apart and literally whizzed some wires. It started working again and he checked it a couple of times and said that he thinks it was a lose wire. He told me that he does not see any other problems and charged me for the service visit and nothing else. He told me that they had a 30 warranty and within that time if there was a problem they would come back and I wouldn’t be charged for the service call. It was $36 for the service call I think. It was pretty quick and simple and they were in and out.
Description of Work: I used Rockelman Appliance in the past. The last time I used them was about 1.5 weeks ago because my oven was not working.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36
lynda S.
05/2010
5.0
appliance repair
+ -1 more
The service was prompt, thorough, he explained what he was doing, showed me the parts he was replacing and why, and they guarantee all repair work for a month.
Description of Work: Two things they did in different weeks: came to look at the refrigerator because it had a very bad odor and we feared the it was leaking. They came within 24 hours, and gave us service. The washing machine went out the next week, and they came and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
KINGMAN B.
04/2010
5.0
appliance repair
+ -1 more
They are highly recommended because of their high quality of work, punctuality, and reasonable prices. They showed up when they said. They did what they said. They were very good.
Description of Work: Rockelman Appliance came out to the house to repair the evaporator coil of my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
melanie K.
08/2009
4.0
appliance repair
+ -1 more
Arrived on time, got right to it. Explained what was needed, and finished quickly.
Description of Work: Serviced two refrigerators - one leaky, the other noisy. Problems solved quickly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Craig A.
03/2009
5.0
small appliance repair
+ -1 more
Excellent, he knows what he is doing.
Description of Work: They replaced a fan in our Amana fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
William S.
02/2009
5.0
appliance repair
+ -1 more
It went well from syart to finish.
Description of Work: They came to repair ny dryer. They replaced the tumbler belt and wheels. He cleaned the inside of the dryer and tested the dryer ventig=ng hose for heat loss.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
RUTH B.
07/2007
5.0
appliance repair
+ -1 more
It took him one hour and fifteen minutes to finish fixing the washer. He was able to come out the next day after I called him and he was very polite to me. Once he showed up, he knew exactly what was wrong and had the part available in his truck.
Description of Work: I had them fix my washing machine for me. It was not spinning. They did this by replacing the belt that located next to the motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Marilyn W.
09/2006
5.0
appliance repair
+ -1 more
I have the highest regard for the prompt and complete service I received from Rockelman's.
Description of Work: Rockelman's repaired my freezer. My food was melting on a holiday weekend. In spite of the fact that I had never used their service before, Rockelman's came and took care of the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
07/2006
5.0
appliance repair
+ -1 more
We found Rockelman Appliance in the yellow pages. One of the reasons we chose them was because they were local. We felt that they did a good job. I would hire them again.
Description of Work: Rockelman Appliance had to repair our dryer with a new coil kit.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
ROCKELMAN APPLIANCE is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 8:00 AM - 12:00 PM
ROCKELMAN APPLIANCE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, ROCKELMAN APPLIANCE does not offer free project estimates.
No, ROCKELMAN APPLIANCE does not offer eco-friendly accreditations.
No, ROCKELMAN APPLIANCE does not offer a senior discount.
No, ROCKELMAN APPLIANCE does not offer emergency services.
Yes, ROCKELMAN APPLIANCE offers warranties.
ROCKELMAN APPLIANCE offers the following services: ALL LARGE APPLIANCE REPAIR. WE REPAIR REFRIGERATORS,RANGES,WASHERS,DRYERS AND DISHWASHERS.