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Clean Sweep Chimney Service & Heating

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Residential chimney & fireplaces. Family owned & operated.

Business highlights

52 years of trusted experience

Services we offer

Chimney sweeping, fireplace cleaning, expert masonry repairs, chimney lining with stainless steel, restoration, water leaks & clothes dryer vents. Wood and gas fireplaces serviced and installed

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.767 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
1%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 67 reviews

gregory K.
12/2012
5.0
chimney sweep
  + -1 more
The service was completed in less than an hour. The technician was courteous and professional.
Description of Work: They cleaned the chimney using a powered brush and vacuum.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Neal R.
11/2012
4.0
chimney sweep
  + -1 more
It went very well. Representative was on time and did an excellent job.
Description of Work: Chimney inspected and swept.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

George P.
10/2012
5.0
chimney sweep
  + -1 more
No problems and a clean job.
Description of Work: Cleaned my chimney and fireplace box. They were the only company that took off the dampner when cleaning my fireplace. They were at my place for about an hour and did a great job. I will use them next year for some repair and upgrading of my syatem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

William K.
10/2012
5.0
chimney sweep, chimney caps
  + 0 more
Great experience. Would definitely use them again. See comments above.
Description of Work: We had Clean Sweep come to clean our chimney which had not been done probably in several years under the previous owner. They were flexible in booking the appointment. When the service person arrived he explained what he would be doing and made sure to cover the floors around the work area to keep things clean. He spent a good amount of time and then explained everything. At the time of the chimney cleaning, he noticed that our chimney did not have a cap and that most of our problems with downdraft and smoke in the room were because of acorns and leave more so than soot. We had a stainless steel cap installed at the time of the chimney cleaning which added to the original cost but still came in under $300. Everything works well now, even with strong wind conditions, so it was money well spent and a worthwhile expense that didn't break the bank. We plan on having them come out next year again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Millard S.
06/2012
5.0
chimney sweep
  + -1 more
I called them on Tuesday and got a appointment the next day for a problem the home inspector found in a house we are purchasing. They drove 75 miles round-trip and worked for over two hours freeing up dampers, cleaning flues so that they could do the video inspection. They put down cloth to protect the floor and surrounding area. They provided me with both written reports, pictures, video and an estimate to fix problems. They were both knowledgeable and pleasant to work with. I have never called them before, but have no hesitation in recommending them as their price and services were Incredible.
Description of Work: Video inspection of two flues. Loosing damper in one fireplace and cleaning necessary in order to do the video inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Esther D.
02/2012
4.0
chimney sweep
  + -1 more
.I was not very happywith this company because they did not follow-up on giving me information on how to fix the problem with my chimney. After the inspection the company never called back with an estimate after they told me they would get back to me in three days. The actual work he did on the inspection was good and he kept things clean but I would not use them again after they didn't get back to me with an estimate after they told me they would.
Description of Work: .I hired this company to inspect my chimney.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$141.32

Nancy O.
01/2012
5.0
chimney repair
  + -1 more
We are very pleased with their work, they did a good job, very professional, We have recommended them to others.
Description of Work: Removed the old Chimney chase and made new ones came and reinstalled it and made some repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Mary W.
12/2011
1.0
chimney sweep
  + -1 more
The fireplace is less than clean, and they did damage to my house, and were unresponsive and unprofessional in settling the issue.
Description of Work: Called for a sweep, they came out and charged me $100 or so, to tell me they couldn't do it, I needed a deep clean which would require a reschedule and 2 guys. I agreed. They came back a month later, charged me another $200. After they left, I noticed damage to my hardwood flooring, and ccalled immediately. I was told they'd take care of it, and spent a few weeks send pictures back and forth, and getting an estimate for repairs. They sent 2 more guys out to look at it. One told me they'd cut me a check the next busisness day. The estimate for repair was just under 1k. After several more days of phone tag, they offered me $500. I told them I didnt find that acceptable. They advised me they'd like their own floor guy to provide a bid, I agreed. I then played phone/email tag for another week or so. Eventually they responded that they spoke to their atty and would not be paying anything for the damages.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$300

Kimberly K.
11/2011
5.0
chimney sweep
  + -1 more
Service tech was on time, polite and professional. Took measures to protect the area around the fire place. Would never know he had been here. Suggestions were offered for comverting the fire place into a gas unit. He also checked an old wood burner, recommended not using as a heat source.
Description of Work: Clean and sweep chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Max B.
11/2011
5.0
chimney repair
  + -1 more
I had Clean Sweep (project manager: Mark) quote and then subsequently rebuild two chimneys on my house. In terms of quoting, they weren't the cheapest, but not the most expensive either. The quoting process was very professional. After getting proposals from 5 companies, they were by far the most professional as well as reasonably priced. I hired them to rebuild two chimneys that were beyond repointing. They were very prompt, professional, and on-time. They completed the two chimneys in three and a half days. Everything looks great and has functioned well so far. I would definitely recommend them for anyone looking for sweeping (which I had done the year before) and chimney repair/rebuild work.
Description of Work: Rebuild two chimneys from the roofline up to the cap (which they were able to reuse).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Joal M.
10/2011
5.0
chimney sweep
  + -1 more
I have absolutely no complaints. The gentlemen called a couple days prior to confirm and arrived during the designated time frame. Was friendly, courteous and very neat.
Description of Work: Cleaned out our chimney from inside the house and then went up on the roof to inspect the chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

George P.
09/2011
5.0
chimney repair
  + -1 more
Everything was done professionally and promptly. Would recommend them to anyone in need of chimney repair. Was referred to them by a previous customer who had a similar experience.
Description of Work: Rebuilt the chimney from the roof up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Andrew M.
06/2011
5.0
chimney sweep
  + -1 more
The Man who did the cleaning was prompt, very professional, left no evidence of his passing, and even performed a little extra without being asked, by re-anchoring the flu chain to the side of the firebox. Very satified. I would happily recommend them.
Description of Work: Cleen Sweep cleaned our chimney and fixed our flu cover ( on top of chimney).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

colleen B.
06/2011
5.0
chimney sweep
  + -1 more
On the first visit to clean the chimney, the worker was on time. He was very neat and put tarps on the floor from the front door to the chimney. The vacuuming and cleaning was done quickly and the chimney inspected. The work was done in about 35 minutes. A good job was done. On the second visit, screens caps were put on the top of the chimney. The worker did a very good job. It took a lot of effort to get to the roof but the worker was able to handle the ladders very well. He explained how the caps would work and how they would be secured with adhesive. I'm very happy with the work he did. The job took 30-40 minutes.
Description of Work: Clean Sweep came and cleaned out my chimney and checked the stability of the bricks. They also came back a week later and placed screen caps on top of the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Laura L.
10/2010
5.0
chimney sweep
  + -1 more
Technician arrived at the scheduled time, was friendly, courteous and professional. He protected my hardwood floors while he cleaned the chimney and left the area as clean as when he started.
Description of Work: Cleaned chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

mark A.
01/2010
5.0
chimney sweep
  + -1 more
Their estimate was right on the ball. They were prompt, professional and clean. They are very good people and I will recommend them highly.
Description of Work: They installed a brand new chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tonya D.
11/2009
5.0
chimney sweep
  + -1 more
Was very clean, used lots of dropcloths and vaccuum to control the dust. He finished in under an hour. Ended up recommending lots of work to be done for the fireplace and chimney to be ready to use. The price was a bit more than other places, but easier to schedule an appointment.
Description of Work: Chimney cleaned and Inspected

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kerri G.
08/2009
3.0
chimney sweep
  + -1 more
Although the individual performing the services was very pleasant and neat, the job was not done as good as would have been expected. The repointing estimate was at least $1000 higher than any other bid received.
Description of Work: Clean two chimneys and provide estimate for chimney repointing.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Aileen S.
05/2009
5.0
chimney sweep
  + -1 more
This job takes all day. They were able to work while I was not home as long as they had access to power and water. They cleaned area fully before leaving and asked if I had any questions. The company has cleaned my chimmney before as well as installed a new glass fireplace face/grill.
Description of Work: Chimmney repointed and custom one piece placed on top. The motar joints from flashing to top of chimmney grounded out. Repoint with water resistant motar. Water proof entire chimmney, resealed flashing with tar. Installed custom stainless steele ring top with warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Angela F.
12/2008
5.0
chimney sweep
  + -1 more
Ben seemed very knowledgeable about chimneys and fireplaces. He inspected the chimney all the way to the basement. Ben recommended optional chimney caps, but we opted out. He pointed out some mortar around our fireplace was a little loose, but we will fix that ourselves. The service call took about an hour.
Description of Work: We recently purchased our home. We wanted to make sure that our fireplace and chimney were safe before we used them. Ben from Clean Sweep inspected the chimney and cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Gary S.
07/2008
5.0
chimney sweep
  + -1 more
They showed up early, which was unexpected but fine. They explained what they were going to be doing, what areas of the house they were going to be in, and roughly how long everything would take. The cleaning and inspection only took an hour. They were thorough, and went the extra length of removing the flue, cleaning and making a slight repair to it, and replacing it. Within two days they had provided an estimate to rebuild my chimney.
Description of Work: Chimney sweep, with flue removal, cleaning, and replacement Inspected chimney for repair/rebuild estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

William K.
11/2007
5.0
chimney sweep
  + -1 more
Arrived on time, professional and courteous. Was not happy with the outcome of the inspection, but that's not their fault.
Description of Work: Came out to sweep and inspect a chimney on a newly purchased home. The chimney was already clean, but they did an inspection that included a full video inspection. Found missing mortar between flue tiles, unsafe to use.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JOHN A C.
07/2007
5.0
chimney repair
  + -1 more
My home was built like 33 years ago and it had like a metal chimney on it. The metal had rotted so this is why I had this done. It really looks good. People actually walk by and ask when I got a brick chimney. It is funny. I had this done years ago and it only cost me about $800. This year it was a little higher but it still looks really good.
Description of Work: Clean Sweep put a ceramic sleeve over my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

KERRY D.
01/2007
5.0
chimney sweep
  + -1 more
The sweeper was on time and friendly. He did a great job and left the house as clean as it was before. He talked a lot and the job took a little longer because of it, but I would rather he be friendly and do a good job than miserable.
Description of Work: We had our chimney swept and large objects removed (because of the removal of the large objects our price went up slightly).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BOB C.
12/2006
5.0
chimney sweep
  + -1 more
Excellent response for quote--very professional. Final price matched quote and the service and cleanup after was perfect. Highly recommend.
Description of Work: New Chimney liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510
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    • 2(current)
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Contact information

4280 N Bailey Ave, Buffalo, NY 14226

www.cleansweepchimneyandheatingservice.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Masonry,
Dryer Vent Cleaning,
Gas Logs

FAQ

Clean Sweep Chimney Service & Heating is currently rated 4.7 overall out of 5.
Clean Sweep Chimney Service & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Clean Sweep Chimney Service & Heating offers free project estimates.
Yes, Clean Sweep Chimney Service & Heating offers eco-friendly accreditations.
No, Clean Sweep Chimney Service & Heating does not offer a senior discount.
No, Clean Sweep Chimney Service & Heating does not offer emergency services.
Yes, Clean Sweep Chimney Service & Heating offers warranties.
Clean Sweep Chimney Service & Heating offers the following services: Chimney sweeping, fireplace cleaning, expert masonry repairs, chimney lining with stainless steel, restoration, water leaks & clothes dryer vents. Wood and gas fireplaces serviced and installed

Contact information

4280 N Bailey Ave, Buffalo, NY 14226

www.cleansweepchimneyandheatingservice.com