SavATree Buchanan

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They were great. Punctual. Took care of everything promised. And worked quickly.

First, they came to our house and gave us an estimate. Next, we decided to do less work this season and will call them back next year for more work. They carefully pruned, cut, fertilized, and in general, took care of the trees we thought were in danger of dying. I thought they did a professional job at a reasonable price.

They were prompt and friendly. I may use them for tree service in the future. However, this was for a large project so I ended up not using this deal.

Very good - except for one small detail. One set of shrubs was trimmed not according to original agreement. They adjusted the error to my satisfaction.

Made original call to schedule service and was advised that they would come and do a survey to assess property size and configuration to verify it fit the deal and to explain the service. Appointment made within a few days, they arrived on time and were efficient and confirmed everything. Appointment for spray service was scheduled, on set date the truck drove down the street but never stopped to provide the service. They only came back 2 weeks later and did provide the service. I then received an invoice for their full service fee and a reminder a few days later. The problem was efficiently and graciously fixed when I called to report the problem. I would continue to use them.

The team was great. There was bad weather predicted for the day we had scheduled so they called and asked if they could come a day early. They cleaned everything up nicely and other than the trees being nice, you couldn't even tell anyone had been here.

Once the voucher was purchased on Angie's list and I called to schedule an appointment the agent was out soon after. After, a review of the tree it was decided that a pruning was needed and I was told a crew could not come for close to two weeks. I was going out of town so it was not a problem. When the two weeks were up I called the agent, on a Fri, to get a status on the crew only to be told that she couldn't tell me what day the following week the crew would come as the work/shift schedule for the week was done on a Monday. Monday came & went with no answer. Later in the week I called again and I was told the crew had been in my town on another project and had to leave before getting to my house because of a lightning storm. Fair reasoning. I would note that a call to say the crew would be there that day would have been nice. With that being said you would think the crew would be back the next day, once the storm had passed and there was a nice blue sky, to complete the work. WRONG. No, they didn't show up that day or the next week. And, whatta you know, a major branch came down in another storm right on top of a car. Luckily no damage. Only the smaller branches landed on the car and the cable wires supported the majority of the branch from doing any damage. After a decision was made to remove the tree and a permit was secured , we set a date to remove the tree on a Thursday. All went as planned: tree was removed but the stump remained. In my initial conversation with the agent I was told that the stump was going to be ground up and it was an extra fee. Let's do that as well and add that to the price. No problem. Unfortunately the stump grinding didn't happen and when I spoke to the agent I was told it wouldn't happen for another 7-10 days and that was typical. Once again I wish I was told that at the start. I guess the agent heard my frustration so somebody was dispatched to my home on the Sat. The guy who they dispached was excellent...did a great job. To my suprise I got a call later Sat to say they were adding an extra $100 to my bill for the extra work the guy did while at my house by removing the wood chippings. Now, when I arrived home the worker had started removing the chippings himself by placing them in the back of his truck. He was a lttle upset becuase he would have brought a different truck had he known he needed to remove the chippings at each of the jobs he was at. Plus the stumps were a lot bigger than he expected and over the course of the day he had to travel to either 5or 6 locations. Really too much for one person in a day, in my opinion. Either way, after calling back the agent and explainingg that we never talked about removal of the chiping being an extra charge (my neighbor even came over and asked for the chipping for his trees when he saw them being removed) SavaTree agreed to not add the extra charge. The right thing to do. So overall, price was good, work was great, but punctuality and service were terrible.

Andrew and his team were extremely professional and did an excellent job. If you need tree service- these are the guys to call. Very happy with their work.

I purchased the coupon from Angies list.SaveATree contacted me immediately, we set upan appointment. They came to estimate the trees.We set a date for the work to be completed.The workers arrived on time, performed their jobprofessionally, removed all cuttings and left my homesuper clean, as thou they were never here.I would recommend SaveATree to anyone in need of this service, and would not hesitate to call them again.

Went OK, but not without issues. Have been a Savatree customer for about 20 years in another region. Have generally been satisfied - they know trees - but they are the most expensive of all tree services around. As in the past, the workers did not always do what I thought had been agreed to with the supervisor (who does not stay on site during the work) so the job is not exactly what I expected. I gave up trying to explain what I wanted. They insisted I was wrong - that it was not part of the job. They left one low tree branch near the house when it was supposed to be removed. When I pointed it out to them they said they would have to come back another time to do it. They left and I have not seen them since. I will probably seek out other recommendations for additional tree service.

Brad, the Arborist, came out to look at 2 trees that we had concerns about. The gave advice on some pruning that we could do ourselves and recommended different treatments that the company could do to help with issues that we were having with disease. They arrived on time and when it was convenient for us. I really liked that they took time to answer questions and gave us suggestions on what we could do ourselves to save money.

The work was poorly done. It will have to be redone next year.

I bought the Big Deal for $140 towards $300 of tree service. They had very good communication. I was not actually in my home at the time, but they came and did everything well as if I was there.

Kevin the crew leader came over and inspected the work and wrote up a quote for the job. He was very knowledgable. I told him to go ahead and do the work. One or two days later the work was complete. I was billed for the amount of the quote.

They provide consistent service with a detailed report on the health of the landscape and the different treatments provided.

This was a great experience and Brad saved me a lot of money. I had a large limb hanging over our road- a very busy road- that had developed a crack in it. I was concerned about the safety of the people on the street. I had called Ossining Police in May about the situation when I first noticed the crack and the supervisor decided it wasn't cracking and it wasn't a concern. But by mid-July it was clear that the limb was really splitting. I tried Savatree after a couple other companies couldn't make it out. Brad- a licensed arborist-carved time out of his schedule and came to inspect himself. He informed me that the tree was a Village tree, rather than a tree that would be under my purview, and that it was absolutely the municipality's responsibility and that it was absolutely a threat. He wrote me a detailed letter supporting my claim to the Village and offered to support with a call himself if necessary. It took a few phone calls to DPW to get them to come out but after a week and a half they came and took the limb down. I was very impressed that Brad would maneuver in such a way where his company made no money on the situation. This was also the kind of situation where, as a kind of emergency, he could have taken advantage of my vulnerability and concern and gouged me for cost. But Brad really put my position first and provided information and a solution that would be the best outcome for me. In the past I had been counseled to call a "tree man" when you want to take trees and limbs down and to call an "arborist" when you want to keep trees and limbs up. But I have to say that Brad's knowledge and expertise as an arborist in this case made a huge difference in how this story turned out. I will definitely call him again in the future.

Very professional. The rep was very knowledgeable and provided a written estimate. Follow-up questions were answered promptly. The job was done sooner than originally estimated and I'm very satisfied with the results. I would highly recommend Sav-a-tree.

The tree crew was here a full eight hours. They took their time and did not rush the job. As a result, our backyard looks great - light where it should be, shaded where it should be. Over to the lawn... it needed a lot of help (we are the new owners of this particular house). SavALawn came up with a set of treatments which were initially applied last fall. The result has been very good. We actually have grass growing in many places it was not. Overall, we are very satisifed with SavALawn/SavATree. While their pricing may be a lttle higher than their competitors, it has been well worth the extra cost. I also want to highly recommend Dean Dykeman. He has been our contact point with the company and has been very attentive and proactive regarding our needs.

They came to teh property to assess what work should be done. This including making a recommendation on installing a support cable in the largest tree and so some feeding of several other trees. The work started and was completed as promised including a clean up of the entire area. This is a vendor that I would use again and recommend to others.

Savatree impressed me with their comfort level with the job and understanding of what it would take to get the job done. They were very knowledgeable and professional.

They did what they said they were going to do. They came when they said they were going to come. There was nothing really wonderful or bad about them. I would probably recommend them to others. The price that I paid was average.

Overall it went very well. There was an arborist here during the work and the two men that did the trees were outstanding. They climbed the trees and removed all the dead branches ,then , the man on the ground would pick up the branches and put them into the grinder and into the truck. When they left, everything was neat and orderly. We will defintely use them again.

They do a good job, they do a whole program of arbor care. I have an annual contract with them. They leave good feedback. It's very specific to the plants and what they've done. They are pretty consistent and thorough about that. They have been very responsive and they show up right on time. They haven't raised their prices in quite a while.

They were punctual and polite. They were up front about everything they were going to do. They didn't do more than necessary. They didn't try and push extra work. They knew what they were doing and were professional. They had to work with power lines so they had to be careful.